Support Specialist Contracts with Hybrid/Remote/WFH Options

Support Specialist
UK > Work from Home

The median Support Specialist daily rate for remote or hybrid work is £315, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 287 284 458
Rank change year-on-year -3 +174 +143
Contract jobs requiring a Support Specialist 17 61 19
As % of all contract jobs with a WFH option 0.17% 0.40% 0.073%
As % of the Job Titles category 0.18% 0.42% 0.077%
Number of daily rates quoted 7 55 14
10th Percentile £309 £167 £206
25th Percentile - £281 £444
Median daily rate (50th Percentile) £315 £515 £500
Median % change year-on-year -38.83% +3.00% -8.26%
75th Percentile £395 £591 £725
90th Percentile £473 £608 -
UK median daily rate £320 £500 £425
% change year-on-year -36.00% +17.65% -
Number of hourly rates quoted 0 1 0
Median hourly rate - £16.63 -
UK median hourly rate £19.20 £25.00 £32.16
% change year-on-year -23.20% -22.27% +91.22%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,288 14,354 24,650
% of contract IT jobs with a recognized job title 93.77% 93.54% 95.33%
Number of daily rates quoted 6,350 9,595 17,415
10th Percentile £337 £325 £360
25th Percentile £414 £425 £444
Median daily rate (50th Percentile) £525 £525 £540
Median % change year-on-year - -2.69% +2.76%
75th Percentile £638 £638 £650
90th Percentile £763 £750 £750
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 228 579 565
10th Percentile £14.00 £14.38 £18.50
25th Percentile £18.19 £23.39 £26.00
Median hourly rate £38.00 £44.74 £55.00
Median % change year-on-year -15.06% -18.65% +57.14%
75th Percentile £66.00 £63.00 £68.75
90th Percentile £75.00 £75.25 £80.25
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Support Specialist
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Support Specialist trend for jobs with Hybrid/Remote/WFH options

Support Specialist
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with remote working options citing Support Specialist.

Support Specialist daily rate for jobs with a WFH option

Support Specialist
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with remote working options citing Support Specialist over the 6 months to 1 May 2025.

Support Specialist daily rate histogram for jobs with a WFH option

Support Specialist
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with remote working options citing Support Specialist.

Support Specialist hourly rate for jobs with a WFH option

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2025, Support Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Support Specialist in the job title.

1 11 (64.71%) Social Skills
2 8 (47.06%) Microsoft
3 7 (41.18%) Root Cause Analysis
4 6 (35.29%) SQL
4 6 (35.29%) Windows
5 5 (29.41%) SSL
5 5 (29.41%) Cisco
5 5 (29.41%) CheckPoint
5 5 (29.41%) TCP/IP
5 5 (29.41%) VPN
5 5 (29.41%) OSPF
5 5 (29.41%) BGP
5 5 (29.41%) TACACS
5 5 (29.41%) IPsec
5 5 (29.41%) VLAN
5 5 (29.41%) Network Security
5 5 (29.41%) Palo Alto
5 5 (29.41%) Problem-Solving
5 5 (29.41%) F5
6 4 (23.53%) Analytics
6 4 (23.53%) PowerShell
6 4 (23.53%) Azure
6 4 (23.53%) ITSM
6 4 (23.53%) SharePoint
6 4 (23.53%) ITIL
7 3 (17.65%) Java
7 3 (17.65%) Oracle
7 3 (17.65%) Python
7 3 (17.65%) Finance
7 3 (17.65%) Middleware

Support Specialist Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) SharePoint
2 2 (11.76%) JBoss
2 2 (11.76%) WebSphere
2 2 (11.76%) WebSphere Application Server
3 1 (5.88%) BizTalk Server
Cloud Services
1 4 (23.53%) Azure
2 3 (17.65%) Entra ID
2 3 (17.65%) SaaS
3 2 (11.76%) Microsoft 365
4 1 (5.88%) Power Platform
Communications & Networking
1 5 (29.41%) BGP
1 5 (29.41%) IPsec
1 5 (29.41%) Network Security
1 5 (29.41%) OSPF
1 5 (29.41%) SSL
1 5 (29.41%) TACACS
1 5 (29.41%) TCP/IP
1 5 (29.41%) VLAN
1 5 (29.41%) VPN
Database & Business Intelligence
1 2 (11.76%) DB2
1 2 (11.76%) IMS/DB
1 2 (11.76%) SQL Server
2 1 (5.88%) Oracle Database
2 1 (5.88%) Power BI
2 1 (5.88%) Power Query
2 1 (5.88%) SQL Server Integration Services
2 1 (5.88%) SQL Server Reporting Services
General
1 11 (64.71%) Social Skills
2 3 (17.65%) Analytical Skills
2 3 (17.65%) Finance
2 3 (17.65%) Public Sector
3 2 (11.76%) Banking
4 1 (5.88%) Billing
Libraries, Frameworks & Software Standards
1 3 (17.65%) Middleware
2 2 (11.76%) EJB
2 2 (11.76%) J2EE
2 2 (11.76%) JDBC
2 2 (11.76%) RESTful
2 2 (11.76%) SOAP
2 2 (11.76%) Web Services
2 2 (11.76%) WebSphere MQ
2 2 (11.76%) XML
2 2 (11.76%) XSLT
Miscellaneous
1 3 (17.65%) Data Protection Act
2 2 (11.76%) Enterprise Software
3 1 (5.88%) Data Centre
Operating Systems
1 6 (35.29%) Windows
2 2 (11.76%) Unix
3 1 (5.88%) Mac OS
3 1 (5.88%) Windows Server
Processes & Methodologies
1 7 (41.18%) Root Cause Analysis
2 5 (29.41%) Problem-Solving
3 4 (23.53%) Analytics
3 4 (23.53%) ITIL
3 4 (23.53%) ITSM
4 3 (17.65%) Data Protection
5 2 (11.76%) Availability Management
5 2 (11.76%) Batch Processing
5 2 (11.76%) Coaching
5 2 (11.76%) Configuration Management
5 2 (11.76%) Data Science
5 2 (11.76%) Decision-Making
5 2 (11.76%) Event-Driven
5 2 (11.76%) Line Management
5 2 (11.76%) Mentoring
5 2 (11.76%) Microservices
5 2 (11.76%) Performance Management
5 2 (11.76%) Process Improvement
5 2 (11.76%) Service Delivery
5 2 (11.76%) Stakeholder Management
Programming Languages
1 6 (35.29%) SQL
2 4 (23.53%) PowerShell
3 3 (17.65%) Java
3 3 (17.65%) Python
4 2 (11.76%) PL/SQL
4 2 (11.76%) REXX
4 2 (11.76%) T-SQL
5 1 (5.88%) Bash
5 1 (5.88%) C#
5 1 (5.88%) Data Analysis Expressions
Qualifications
1 3 (17.65%) SC Cleared
1 3 (17.65%) Security Cleared
System Software
1 2 (11.76%) Active Directory
Systems Management
1 1 (5.88%) Microsoft Intune
Vendors
1 8 (47.06%) Microsoft
2 5 (29.41%) CheckPoint
2 5 (29.41%) Cisco
2 5 (29.41%) F5
2 5 (29.41%) Palo Alto
3 3 (17.65%) Oracle
4 2 (11.76%) IBM
4 2 (11.76%) MuleSoft
5 1 (5.88%) Avaloq