Support Specialist Jobs with Hybrid/Remote/WFH Options

Support Specialist
UK > Work from Home

The median Support Specialist salary for remote or hybrid work is £38,455 per year, according to job vacancies posted during the 6 months leading to 4 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 May 2025
Same period 2024 Same period 2023
Rank 366 463 592
Rank change year-on-year +97 +129 +148
Permanent jobs requiring a Support Specialist 49 121 84
As % of all permanent jobs with a WFH option 0.32% 0.36% 0.20%
As % of the Job Titles category 0.35% 0.37% 0.21%
Number of salaries quoted 41 106 78
10th Percentile £26,250 £28,750 £32,229
25th Percentile £32,500 £32,875 £41,627
Median annual salary (50th Percentile) £38,455 £45,000 £46,250
Median % change year-on-year -14.54% -2.70% +6.32%
75th Percentile £45,000 £55,000 £53,750
90th Percentile £57,500 £59,000 £60,750
UK median annual salary £41,750 £37,500 £45,000
% change year-on-year +11.33% -16.67% +12.50%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,910 32,483 40,831
% of permanent jobs with a recognized job title 90.78% 96.00% 96.05%
Number of salaries quoted 9,940 24,937 29,014
10th Percentile £30,000 £33,081 £36,541
25th Percentile £43,750 £42,500 £47,393
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,550 £60,000
% change year-on-year +9.42% -12.42% -

Support Specialist
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Support Specialist trend for jobs with Hybrid/Remote/WFH options

Support Specialist
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Support Specialist.

Support Specialist salary trend for jobs with a WFH option

Support Specialist
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Support Specialist over the 6 months to 4 May 2025.

Support Specialist salary histogram for jobs with a WFH option

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 4 May 2025, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Support Specialist in the job title.

1 26 (53.06%) Problem-Solving
2 22 (44.90%) Social Skills
3 18 (36.73%) Azure
3 18 (36.73%) Microsoft 365
4 17 (34.69%) Microsoft
5 15 (30.61%) Windows
6 12 (24.49%) Finance
6 12 (24.49%) Windows Server
7 11 (22.45%) Hyper-V
8 10 (20.41%) Active Directory
9 9 (18.37%) Cisco
9 9 (18.37%) Firewall
9 9 (18.37%) Fortinet
9 9 (18.37%) WatchGuard
9 9 (18.37%) SonicWALL
9 9 (18.37%) Data Management
9 9 (18.37%) Infrastructure Management
9 9 (18.37%) Cybersecurity
9 9 (18.37%) Meraki
9 9 (18.37%) Organisational Skills
10 8 (16.33%) Analytical Skills
10 8 (16.33%) Time Management
10 8 (16.33%) CRM
10 8 (16.33%) ERP
10 8 (16.33%) Linux
11 7 (14.29%) SQL Server
12 6 (12.24%) IIS
12 6 (12.24%) Microsoft Exchange
12 6 (12.24%) DHCP
12 6 (12.24%) DNS

Support Specialist Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.24%) IIS
1 6 (12.24%) Microsoft Exchange
2 4 (8.16%) SharePoint
Applications
1 5 (10.20%) Microsoft Excel
2 3 (6.12%) Microsoft Office
Business Applications
1 6 (12.24%) Dynamics CRM
2 5 (10.20%) NetSuite
3 3 (6.12%) Sage 50
4 2 (4.08%) SAP S/4HANA
5 1 (2.04%) Shopify
Cloud Services
1 18 (36.73%) Azure
1 18 (36.73%) Microsoft 365
2 6 (12.24%) AWS
3 4 (8.16%) Entra ID
4 1 (2.04%) Amazon EC2
4 1 (2.04%) Amazon S3
4 1 (2.04%) AWS Lambda
4 1 (2.04%) Dynamics 365
4 1 (2.04%) OneDrive
4 1 (2.04%) Power Automate
4 1 (2.04%) Power Platform
4 1 (2.04%) PowerApps
4 1 (2.04%) Serverless
4 1 (2.04%) Virtual Private Cloud
Communications & Networking
1 9 (18.37%) Firewall
2 6 (12.24%) DHCP
2 6 (12.24%) DNS
3 4 (8.16%) VoIP
4 1 (2.04%) VPN
4 1 (2.04%) Wi-Fi
Database & Business Intelligence
1 7 (14.29%) SQL Server
2 6 (12.24%) GIS
3 2 (4.08%) Relational Database
4 1 (2.04%) Amazon RDS
4 1 (2.04%) MongoDB
4 1 (2.04%) PostgreSQL
4 1 (2.04%) Power BI
Development Applications
1 3 (6.12%) JIRA
2 2 (4.08%) Git
General
1 22 (44.90%) Social Skills
2 12 (24.49%) Finance
3 9 (18.37%) Organisational Skills
4 8 (16.33%) Analytical Skills
5 6 (12.24%) Advertising
6 3 (6.12%) Automotive
6 3 (6.12%) Manufacturing
6 3 (6.12%) Spanish Language
7 2 (4.08%) Banking
7 2 (4.08%) French Language
7 2 (4.08%) Inclusion and Diversity
7 2 (4.08%) Swedish Language
8 1 (2.04%) Back Office
8 1 (2.04%) Front Office
8 1 (2.04%) Italian Language
8 1 (2.04%) Legal
8 1 (2.04%) Marketing
8 1 (2.04%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (6.12%) FIX Protocol
2 2 (4.08%) EDI
Miscellaneous
1 3 (6.12%) Self-Motivation
2 2 (4.08%) Management Information System
3 1 (2.04%) Derivative
3 1 (2.04%) Equity Derivative
3 1 (2.04%) iPhone
3 1 (2.04%) Onboarding
3 1 (2.04%) Social Media
Operating Systems
1 15 (30.61%) Windows
2 12 (24.49%) Windows Server
3 8 (16.33%) Linux
4 3 (6.12%) Unix
5 2 (4.08%) Mac OS
Processes & Methodologies
1 26 (53.06%) Problem-Solving
2 9 (18.37%) Cybersecurity
2 9 (18.37%) Data Management
2 9 (18.37%) Infrastructure Management
3 8 (16.33%) CRM
3 8 (16.33%) ERP
3 8 (16.33%) Time Management
4 6 (12.24%) Asset Management
4 6 (12.24%) Migration
4 6 (12.24%) Project Delivery
4 6 (12.24%) Project Planning
5 5 (10.20%) API Integration
5 5 (10.20%) API Management
5 5 (10.20%) Customer Service
5 5 (10.20%) Customer-Centricity
6 4 (8.16%) Collaborative Culture
7 3 (6.12%) Coaching
7 3 (6.12%) Customer Experience
7 3 (6.12%) Proactive Monitoring
7 3 (6.12%) Server Management
Programming Languages
1 5 (10.20%) SQL
2 4 (8.16%) PowerShell
3 3 (6.12%) Python
4 2 (4.08%) Bash
5 1 (2.04%) Java
5 1 (2.04%) JavaScript
5 1 (2.04%) PHP
Qualifications
1 5 (10.20%) MCSE
1 5 (10.20%) Microsoft Certification
2 3 (6.12%) CCNA
2 3 (6.12%) Cisco Certification
2 3 (6.12%) Degree
2 3 (6.12%) Network+ Certification
3 2 (4.08%) MCP
3 2 (4.08%) MCSA
Quality Assurance & Compliance
1 3 (6.12%) SLA
2 2 (4.08%) PMO
2 2 (4.08%) QA
System Software
1 11 (22.45%) Hyper-V
2 10 (20.41%) Active Directory
Systems Management
1 3 (6.12%) Jamf Pro
2 2 (4.08%) PaperCut
3 1 (2.04%) Microsoft Intune
Vendors
1 17 (34.69%) Microsoft
2 9 (18.37%) Cisco
2 9 (18.37%) Fortinet
2 9 (18.37%) Meraki
2 9 (18.37%) SonicWALL
2 9 (18.37%) WatchGuard
3 3 (6.12%) Acronis
3 3 (6.12%) Apple
3 3 (6.12%) Kaseya
3 3 (6.12%) Sage
4 2 (4.08%) Ariba
4 2 (4.08%) SAP
5 1 (2.04%) Oracle
5 1 (2.04%) Sophis