Support Specialist Contracts

Support Specialist
UK

The median Support Specialist daily rate in the UK is £320, according to job vacancies posted in the 6 months leading up to 30 April 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
30 Apr 2025		 Same period 2024 Same period 2023
Rank 466 472 646
Rank change year-on-year +6 +174 +112
Contract jobs requiring a Support Specialist 53 128 67
As % of all contract jobs advertised in the UK 0.18% 0.29% 0.11%
As % of the Job Titles category 0.20% 0.32% 0.12%
Number of daily rates quoted 23 103 41
10th Percentile £140 £158 £199
25th Percentile £294 £231 £213
Median daily rate (50th Percentile) £320 £500 £425
Median % change year-on-year -36.00% +17.65% -
75th Percentile £461 £608 £550
90th Percentile £502 - £725
UK excluding London median daily rate £320 £385 £253
% change year-on-year -16.88% +52.48% +1.00%
Number of hourly rates quoted 9 11 4
10th Percentile £13.00 - £21.10
25th Percentile £16.50 - £21.24
Median hourly rate £21.40 £25.00 £32.16
Median % change year-on-year -14.40% -22.27% +91.22%
75th Percentile £41.25 - £45.73
90th Percentile - - £52.79
UK excluding London median hourly rate £27.50 £25.00 £48.41
% change year-on-year +10.00% -48.35% +187.78%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,050 40,453 56,471
% of contract IT jobs with a recognized job title 92.52% 92.79% 94.61%
Number of daily rates quoted 17,687 26,352 39,474
10th Percentile £300 £275 £313
25th Percentile £406 £409 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £493 £500
% change year-on-year -3.55% -1.50% +5.26%
Number of hourly rates quoted 1,031 2,658 1,569
10th Percentile £14.20 £12.86 £14.29
25th Percentile £18.51 £16.30 £19.50
Median hourly rate £29.07 £36.00 £45.00
Median % change year-on-year -19.25% -20.00% +91.86%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.75 £38.50 £42.50
% change year-on-year -25.32% -9.41% +117.95%

Support Specialist
Job Vacancy Trend

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Specialist in the UK

Support Specialist
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Support Specialist.

Daily rate trend for Support Specialist in the UK

Support Specialist
Daily Rate Histogram

Daily rate distribution for jobs citing Support Specialist over the 6 months to 30 April 2025.

Daily rate histogram for Support Specialist in the UK

Support Specialist
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Support Specialist.

Hourly rate trend for Support Specialist in the UK

Support Specialist
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Specialist over the 6 months to 30 April 2025.

Hourly rate histogram for Support Specialist in the UK

Support Specialist
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Specialist within the UK over the 6 months to 30 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England -21 39 £315 -37.00% 139
UK excluding London +2 28 £320 -16.88% 73
London +11 19 £370 -26.00% 62
Work from Home +6 17 £315 -38.83% 54
South East +7 8 £140 -76.86% 31
North of England +30 5 £395 +21.38% 24
North West +13 5 £395 +21.38% 18
Scotland +12 5 £415 +12.16% 1
Wales +8 4 - -
East of England +34 3 £140 -55.20% 5
Midlands +20 3 £325 +13.04% 8
West Midlands +12 2 £330 +14.78% 4
East Midlands +10 1 £320 - 4

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 30 April 2025, Support Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Support Specialist in the job title.

1 29 (54.72%) Social Skills
2 19 (35.85%) Microsoft
3 18 (33.96%) ITIL
4 17 (32.08%) Windows
5 14 (26.42%) Active Directory
5 14 (26.42%) Azure
6 13 (24.53%) Problem-Solving
7 11 (20.75%) Customer Service
8 10 (18.87%) Finance
8 10 (18.87%) SQL
8 10 (18.87%) Microsoft 365
8 10 (18.87%) SC Cleared
8 10 (18.87%) Security Cleared
9 9 (16.98%) Microsoft Intune
9 9 (16.98%) ServiceNow
9 9 (16.98%) Entra ID
9 9 (16.98%) Python
9 9 (16.98%) Incident Management
10 8 (15.09%) Degree
10 8 (15.09%) Unix
10 8 (15.09%) Root Cause Analysis
11 7 (13.21%) SharePoint
11 7 (13.21%) VPN
12 6 (11.32%) TCP/IP
12 6 (11.32%) A+ Certification
12 6 (11.32%) Cisco
12 6 (11.32%) Linux
12 6 (11.32%) Firewall
12 6 (11.32%) ITSM
12 6 (11.32%) VMware

Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (13.21%) SharePoint
2 3 (5.66%) Microsoft Exchange
3 2 (3.77%) JBoss
3 2 (3.77%) WebSphere
3 2 (3.77%) WebSphere Application Server
4 1 (1.89%) BizTalk Server
4 1 (1.89%) IIS
Applications
1 5 (9.43%) Spreadsheet
2 4 (7.55%) Microsoft Excel
2 4 (7.55%) Microsoft Office
Business Applications
1 1 (1.89%) BambooHR
1 1 (1.89%) Dynamics CRM
1 1 (1.89%) Fidessa
1 1 (1.89%) NetSuite
Cloud Services
1 14 (26.42%) Azure
2 10 (18.87%) Microsoft 365
3 9 (16.98%) Entra ID
4 6 (11.32%) SaaS
5 2 (3.77%) OpenShift
6 1 (1.89%) Dynamics 365
6 1 (1.89%) Power Platform
Communications & Networking
1 7 (13.21%) VPN
2 6 (11.32%) Firewall
2 6 (11.32%) TCP/IP
2 6 (11.32%) VLAN
3 5 (9.43%) BGP
3 5 (9.43%) IPsec
3 5 (9.43%) Network Security
3 5 (9.43%) OSPF
3 5 (9.43%) SSL
3 5 (9.43%) TACACS
4 3 (5.66%) DHCP
4 3 (5.66%) DNS
5 2 (3.77%) LAN
6 1 (1.89%) DECT
6 1 (1.89%) NAS
6 1 (1.89%) SAN
6 1 (1.89%) VoIP
6 1 (1.89%) WAN
6 1 (1.89%) Wireshark
6 1 (1.89%) WLAN
Database & Business Intelligence
1 4 (7.55%) SQL Server
2 2 (3.77%) DB2
2 2 (3.77%) IMS/DB
2 2 (3.77%) Relational Database
2 2 (3.77%) SQL Server Reporting Services
3 1 (1.89%) Oracle Database
3 1 (1.89%) Oracle Reports
3 1 (1.89%) Power BI
3 1 (1.89%) Power Query
3 1 (1.89%) RDBMS
3 1 (1.89%) SQL Server Integration Services
Development Applications
1 2 (3.77%) Bitbucket
1 2 (3.77%) Git
General
1 29 (54.72%) Social Skills
2 10 (18.87%) Finance
3 5 (9.43%) Public Sector
4 4 (7.55%) Analytical Skills
4 4 (7.55%) Banking
5 2 (3.77%) Billing
5 2 (3.77%) Organisational Skills
6 1 (1.89%) Automotive
6 1 (1.89%) Digital Health
6 1 (1.89%) Investment Banking
6 1 (1.89%) Legal
6 1 (1.89%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (7.55%) Loki
1 4 (7.55%) Middleware
2 2 (3.77%) EJB
2 2 (3.77%) J2EE
2 2 (3.77%) JDBC
2 2 (3.77%) RESTful
2 2 (3.77%) SOAP
2 2 (3.77%) Web Services
2 2 (3.77%) WebSphere MQ
2 2 (3.77%) XML
2 2 (3.77%) XSLT
3 1 (1.89%) FIX Protocol
Miscellaneous
1 5 (9.43%) Data Centre
2 4 (7.55%) Onboarding
2 4 (7.55%) Video Conferencing
3 3 (5.66%) Data Protection Act
3 3 (5.66%) Enterprise Software
4 1 (1.89%) Bitcoin
4 1 (1.89%) e-Learning
4 1 (1.89%) Eurex
4 1 (1.89%) Management Information System
Operating Systems
1 17 (32.08%) Windows
2 8 (15.09%) Unix
3 6 (11.32%) Linux
4 3 (5.66%) Windows Server
5 1 (1.89%) Android
5 1 (1.89%) Apple iOS
5 1 (1.89%) CentOS
5 1 (1.89%) Mac OS
5 1 (1.89%) Rocky
5 1 (1.89%) Windows 10
Processes & Methodologies
1 18 (33.96%) ITIL
2 13 (24.53%) Problem-Solving
3 11 (20.75%) Customer Service
4 9 (16.98%) Incident Management
5 8 (15.09%) Root Cause Analysis
6 6 (11.32%) Analytics
6 6 (11.32%) Computer Science
6 6 (11.32%) ITSM
6 6 (11.32%) Time Management
7 4 (7.55%) Application Packaging
7 4 (7.55%) Knowledge Management
8 3 (5.66%) Configuration Management
8 3 (5.66%) CRM
8 3 (5.66%) Data Protection
8 3 (5.66%) Mentoring
8 3 (5.66%) Migration
8 3 (5.66%) Problem Management
8 3 (5.66%) Site Reliability Engineering
8 3 (5.66%) User Experience
9 2 (3.77%) Coaching
Programming Languages
1 10 (18.87%) SQL
2 9 (16.98%) Python
3 6 (11.32%) PowerShell
4 4 (7.55%) Shell Script
5 3 (5.66%) Java
6 2 (3.77%) Bash
6 2 (3.77%) Perl
6 2 (3.77%) PL/SQL
6 2 (3.77%) REXX
6 2 (3.77%) T-SQL
7 1 (1.89%) C#
7 1 (1.89%) Data Analysis Expressions
Qualifications
1 10 (18.87%) SC Cleared
1 10 (18.87%) Security Cleared
2 8 (15.09%) Degree
3 6 (11.32%) A+ Certification
4 4 (7.55%) Network+ Certification
5 3 (5.66%) Microsoft Certification
6 2 (3.77%) Computer Science Degree
6 2 (3.77%) MCP
7 1 (1.89%) BPSS Clearance
7 1 (1.89%) CTC Cleared
7 1 (1.89%) DV Cleared
Quality Assurance & Compliance
1 1 (1.89%) Data Quality
1 1 (1.89%) ISO/IEC 27001
1 1 (1.89%) SLA
System Software
1 14 (26.42%) Active Directory
2 4 (7.55%) Veritas Cluster Server
2 4 (7.55%) VMware Infrastructure
3 1 (1.89%) Apache ZooKeeper
3 1 (1.89%) Docker
3 1 (1.89%) Hyper-V
Systems Management
1 9 (16.98%) Microsoft Intune
2 5 (9.43%) Ansible
2 5 (9.43%) Grafana
2 5 (9.43%) Prometheus
3 4 (7.55%) Jamf Pro
3 4 (7.55%) Terraform
4 2 (3.77%) Kubernetes
5 1 (1.89%) BMC PATROL
5 1 (1.89%) Rundeck
5 1 (1.89%) SCCM
5 1 (1.89%) SCOM
5 1 (1.89%) ZABBIX
Vendors
1 19 (35.85%) Microsoft
2 9 (16.98%) ServiceNow
3 6 (11.32%) Cisco
3 6 (11.32%) VMware
4 5 (9.43%) CheckPoint
4 5 (9.43%) F5
4 5 (9.43%) Oracle
4 5 (9.43%) Palo Alto
4 5 (9.43%) Veritas
5 4 (7.55%) Splunk
6 2 (3.77%) IBM
6 2 (3.77%) MuleSoft
6 2 (3.77%) Salesforce
7 1 (1.89%) Bloomberg
7 1 (1.89%) BMC
7 1 (1.89%) EMC
7 1 (1.89%) HP
7 1 (1.89%) NetApp
7 1 (1.89%) Red Hat
7 1 (1.89%) Reuters
143 Support Specialist jobs Nationwide