101 to 125 of 1,192 Customer Service Jobs in England

Elea Ecuador is seeking a Director of Product Management – AI Customer Service Agents to lead the strategy and execution of Kraken's AI-powered products. This role requires expertise in AI products, focusing on customer service automation and enhancing customer experiences. The ideal candidate will ...

Hours Coordinator (Service Desk) – Part Time Location: Southend-on-Sea Salary: £26,000 - £ hours per week) + Shift Allowance + On-Call Allowance Are you a confident communicator who enjoys solving problems and providing excellent customer service? Do you stay calm under pressure and enjoy being … rely on? If so, we'd love to hear from you. We're looking for an Out of Hours Coordinator to join our Service Desk team, ensuring customers receive a professional and efficient service outside of normal office hours. Working Pattern Friday: 3:00pm - 8:00pm (office based ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About our Team: You will be part of a London based team delivering implementations for LexisNexis Risk Solutions clients across EMEA. About the role : This role focuses ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About our Team: You will be part of a London based team delivering implementations for LexisNexis Risk Solutions clients across EMEA. About the role : This role focuses ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … focus of the role is driving commercial growth, optimising pricing and performance strategies, and ensuring the e-commerce platform remains competitive and customer-focused. The Role – Ecommerce Manager E-Commerce Platform & Product Management To own the day-to-day operation and management of Liquidline’s e-commerce portal. ...

focus on growing their business. To support its continued growth, WWG is delivering a strategic transformation programme to unify its Microsoft Dynamics 365 Customer Engagement (D365 CE) capability across Sales and Customer Service alongside its custom build client/worker portal. This is a hybrid Product Owner … Minimum 10 years experience as a Business Analyst and/or Product Owner, with at least 7 years focused specifically on Microsoft Dynamics 365 Customer Engagement implementations. Demonstrable experience acting as Product Owner, or performing Product Ownership responsibilities, on D365 CE delivery programmes, including backlog ownership, roadmap communication ...

Service Desk Engineer The Service Desk Engineer serves as the primary technical point of contact for RFA's global client base, delivering exceptional white-glove support across endpoint, cloud, security, and collaboration technologies. This role is responsible for providing first and second-level technical support, resolving incidents, fulfilling … service requests, and maintaining high levels of customer satisfaction while supporting a diverse portfolio of managed IT services. The Service Desk Engineer utilizes modern troubleshooting methodologies, automation tools, AI-assisted support platforms, and cybersecurity best practices to efficiently resolve issues and improve the client experience. Successful candidates ...

Support Engineer to join a fast-paced, high-performance engineering environment on an contract basis. This is an excellent opportunity for someone with strong customer service skills who enjoys solving technical issues and thrives in a dynamic team. You'll be supporting end users across a busy operation … line IT support to end users. Triage and resolve Microsoft-related issues. Escalate complex incidents where appropriate. Provide deskside support when required. Maintain excellent customer service throughout the support process. Work closely with the wider IT team to ensure minimal disruption to users. About You Previous experience ...

issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design … support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health & safety and equality practices Training Customer Service Practitioner Level 2. Upon completion there may be an opportunity for a full-time position. Apprenticeship Standard Customer service practitioner (level ...

Customer Care Specialist 30,000 + Excellent Benefits Full-Time Fully Office-Based Are you a customer-focused problem solver who enjoys building relationships, troubleshooting issues and making a real difference to the customer experience? We are recruiting for a Customer Care Specialist to join … programme. Free onsite parking. Excellent kitchen facilities, including fresh fruit and coffee. Regular social events and a supportive team culture. The Role As a Customer Care Specialist, you will act as a key point of contact for customers, supporting them with product queries, troubleshooting and ongoing account support. ...

Senior Support Engineer ready to take the next step in your career? We're looking for a Technical Support Team Lead to lead a customer-focused support function within a growing managed services provider. This role combines people leadership, customer engagement and service improvement. You'll work … closely with customers, technical teams and senior stakeholders to ensure high levels of service delivery, customer satisfaction and operational performance. What You'll Be Doing Leading, coaching and developing a technical support team Managing customer escalations and service-related challenges Driving service improvements and operational ...

sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service … Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact and urgency. Ensure timely resolution of incidents ...

people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for ICT Senior Service Desk Analyst who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. … until 30 May 2027 Purpose of this role Provide a senior level of first line support by acting as an escalation point for other Service Desk Analysts and Team Leaders. Manage team on a deputised basis by coordinating workflows and making decisions on behalf of Service Desk Team ...

Location: Manchester City Centre Job Type: Full-time, Permanent About Us We are a fast-growing Managed Service Provider (MSP) based in the heart of Manchester, delivering IT solutions and managed services to businesses across the UK. We pride ourselves on building long-term relationships with our clients through … exceptional customer service, technical expertise, and innovative Microsoft-based solutions. We are looking for a motivated and ambitious Graduate Trainee Customer Success & Account Manager to join our expanding team. This is an excellent opportunity for a graduate looking to build a long-term career in technology, customer ...

scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Are you organised, customer-focused and confident managing multiple priorities in a fast-paced environment? We're looking for a Network Services Technical Assistant to join our Network … Services team on a 12-month fixed term contract , supporting the delivery of a high-quality, right-first-time service for our customers. About the role As a Network Services Technical Assistant, you'll provide essential operational and administrative support across a range of customer-facing services, including ...

user experience across Apple devices and workplace technologies. You will be responsible for troubleshooting hardware and software issues, managing incidents through the IT service management process, and delivering professional, customer-focused support. This role requires strong technical knowledge of macOS and iOS environments, excellent communication skills … ability to work independently while collaborating with wider support teams. Your Profile Essential Skills & Experience • Excellent customer service skills. • Strong troubleshooting and problem-resolution skills, with the ability to probe, isolate, and diagnose problems without scripted documentation. • Excellent English-language oral and written communication skills. • Excellent time management ...

+ Bonus + Vehicle/Travel Allowance Are you an experienced CCTV & Access Control Engineer looking to join a company that genuinely values quality, customer service and technical excellence? We're exclusively recruiting for an established electronic security specialist delivering bespoke security solutions across Central London. This … service and maintenance-focused role where you'll work with a wide range of commercial clients, ensuring their security systems remain reliable, compliant and operating at peak performance. With no call-out rota, excellent benefits and genuine opportunities to grow, this is an excellent opportunity for an engineer ...

+ Bonus + Vehicle/Travel Allowance Are you an experienced CCTV & Access Control Engineer looking to join a company that genuinely values quality, customer service and technical excellence? We're exclusively recruiting for an established electronic security specialist delivering bespoke security solutions across Central London. This … service and maintenance-focused role where you'll work with a wide range of commercial clients, ensuring their security systems remain reliable, compliant and operating at peak performance. With no call-out rota, excellent benefits and genuine opportunities to grow, this is an excellent opportunity for an engineer ...

seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring … exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide leadership and support to a team located in Warrington, requiring occasional travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer ...

with the strength of one of the world's leading technology companies, giving our clients access to cutting-edge innovation backed by market-leading service operations. Job Details Location: Lincoln Hours: Monday to Friday, 7:00am - 4:00pm 42.5 hours per week £12.71 per hour We are looking … Installations Driver to join our Lincoln team. This role is ideal for someone who enjoys being on the road, takes pride in delivering outstanding customer service, and enjoys working hands-on with technology whilst ensuring tasks are completed safely, efficiently and to agreed timescales. Key Responsibilities Load ...

Team Leader - Customer Communications Location: Liverpool (hybrid/office-based) Salary: Starting from £34,917 Hours: 35.75 per week, Monday-Friday (08:00-18:00) A well-established, purpose-driven organisation based in Liverpool is seeking a Team Leader - Customer Communications to join its growing customer operations … function. This is an exciting opportunity to lead a high-performing team in a regulated environment, driving excellent customer outcomes across digital channels. Working within a supportive and people-focused culture, you will play a key role in shaping how customers are supported through modern communication platforms, ensuring every ...

drive to learn? This could be the opportunity you’ve been waiting for. We’re recruiting for a growing and forward-thinking Managed Service Provider based in Redhill , looking for a 1st Line Support Technician to join their friendly and supportive team. This is not your typical tech environment … personality, attitude and potential matter just as much as experience. Whether your background is in retail, hospitality, customer service or you’ve already started your IT journey, if you’re motivated, approachable and eager to develop, they want to hear from you. Job Title: 1st Line Support Technician ...

local services are delivered? We are seeking a motivated individual with an interest within IT to join the Council as a Level 2 Customer Service Apprentice. Role In this role, you’ll support the successful delivery of our teams’ first line and 2nd line responses, helping to enhance … part in supporting day‐to‐day digital tasks. This includes: Updating and maintaining website content Carrying out basic technical configuration within our resident self‐service platform, MyTendring Provide administrative and project support, helping with planning, scheduling, and task tracking, while working closely with colleagues, service teams, and external ...

Portfolio are proudly representing our client, a market leading SaaS business in their search for a Service Desk Analyst. Dealing with external software users, you will be the first line of support for those experiencing issues with the App or On-line platform. You will have good levels … technical ability, good customer service skills and capability to explain things simply to non-technical people! This is an ideal entry level role for anyone looking to progress in a service desk role with the relevant knowledge and experience! Job Purpose We are looking for a highly ...