151 to 175 of 1,202 Customer Service Jobs in England

Helpdesk Technical Support Engineer Location - Hertfordshire Are you a customer-focused technical professional with strong IT, print, or software support experience? This is an excellent opportunity to join a growing organisation as a Helpdesk Technical Support Engineer, providing high‑quality remote support across print hardware, software solutions, networking … environments. You'll play a key role in improving service productivity by resolving issues remotely, reducing the need for field visits, and proactively monitoring client devices to keep systems running smoothly. The Role As part of the Helpdesk Team, you will be the first point of contact for technical ...

Service Desk Team Leader Our client is looking for an experienced Service Desk Team Leader to drive operational excellence across their IT Service Desk. This is a hands-on leadership role where you'll coach and support engineers, improve ticket quality, reduce aged tickets, and ensure outstanding … customer service. Office based - 5 days a week The Role You'll be responsible for leading the day-to-day performance of the Service Desk, promoting accountability, ownership and best practice across the team. Acting as the first point of escalation, you'll work closely with technical teams ...

Service Desk Engineer Are you passionate about technology and delivering exceptional customer service? We're looking for a Level 1 Service Desk Engineer to join a growing Managed Services team, providing first-line IT support to a diverse range of business clients. This is an excellent … within a supportive, collaborative environment. Location: Maidenhead, Berkshire Salary: £28,000-£29,000 per annum What You'll Be Doing As a Level 1 Service Desk Engineer, you'll be the first point of contact for technical support, ensuring users receive prompt, professional assistance while maintaining high levels ...

summary Do you enjoy helping people and making things easier when they are under pressure? Bristol NHS Foundation Trust is looking for a Service Desk Analyst (Entry level) to join our Digital Services Service Desk. Our Service Desk is the front door to Digital Services, supporting colleagues … connects thousands of colleagues with the right digital help, so they can keep services running safely for patients. This is first and foremost a customer service role. You do not need to know every technical answer on day one. What matters most is that you listen well, stay ...

Field Service Engineer Location London (Client Sites/Field Based) Salary £42,000 – £45,000 per annum (dependent on experience) Working Hours Monday – Friday 40 hours per week About the Opportunity We are recruiting on behalf of our client, a leading global audio-visual integrator delivering innovative … from design and integration through to ongoing support services, helping organisations enhance communication, collaboration, and workplace experiences. They are seeking an experienced AV Field Service Engineer to join their Field Engineering team. This role will be responsible for maintaining high levels of customer service through on-site ...

Field Service Engineer Location London (Client Sites/Field Based) Salary £42,000 £45,000 per annum (dependent on experience) Working Hours Monday Friday 40 hours per week About the Opportunity We are recruiting on behalf of our client, a leading global audio-visual integrator delivering innovative … from design and integration through to ongoing support services, helping organisations enhance communication, collaboration, and workplace experiences. They are seeking an experienced AV Field Service Engineer to join their Field Engineering team. This role will be responsible for maintaining high levels of customer service through on-site ...

Director, Customer Service Operations Global Video Infrastructure Leader | UK Preferred (Europe Considered) | A global leader in video infrastructure is seeking a Director of Customer Service Operations to lead the transformation of its cloud operations into a world-class NOC + SRE organisation Trusted by 200+ operators … platform. This is a pivotal leadership role, reporting directly into the C-suite, with responsibility for shaping the future operating model and delivering exceptional customer reliability at global scale. The Role You will own the end-to-end customer production experience across the company’s cloud estate, leading ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with ...

Service Desk Co-ordinator/Administrator The Service Desk Co-ordinator/Administrator provides day-to-day administrative and coordination support to the service desk. The role involves handling customer enquiries, scheduling engineers, managing job paperwork, raising quotes, ordering parts, and maintaining accurate system records. … will be a key point of contact for customers and engineers, ensuring jobs are planned, tracked, and completed efficiently. Key Duties & Responsibilities Office Administration & Customer Service • Answer incoming telephone calls and emails from customers • Provide a professional and helpful customer service experience • Read and update ...

enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for ICT Service Desk Analyst who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent … service. Purpose of this role Delivering fast, accurate and secure IT services enabling the smooth running of the business. Providing impeccable customer service and a can do attitude to all levels of the business whilst working as part of a diverse and dynamic team. Your key responsibilities ...

Technical Support Help Desk Analyst (French Speaking) - 5 days: Monday - Friday, hours 12.00- - 19.30pm As a member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with … Support Analyst at LMUK you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone ...

Customer Experience Executive (Knowledge & AI) Hybrid 2 days in the office | c35k We're partnering with a fast-growing beauty brand to recruit a Customer Experience Executive to help shape and optimise the customer experience through knowledge management, self-service content and AI-powered support solutions. … This is an exciting opportunity for someone who enjoys combining customer insight, content creation and technology to improve customer journeys and drive meaningful business impact. The Role You'll be responsible for building and maintaining customer-facing support content, helping customers find answers quickly and reducing reliance ...

days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching Were looking for a friendly, organised and proactive Customer Services Advisor to join our team. Youll be the first point of contact for our customers, helping them get connected, stay connected … WILL BE WORKING ON Handle a mix of calls, emails and chats, resolving issues and answering queries Leaving a great impression with every customer interaction Responding to customer enquiries via phone, email and live chat Supporting customers with installations, service questions and account questions Troubleshooting basic service ...

partners where seamless connectivity and collaboration is the key to enabling secure data driven success. About the role: We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate … resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate ...

Role: Customer Success Manager Salary: £45,000 -£50,000 Location: Midlands/Yorkshsire Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over … nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful ...

Customer Contact Specialist Burnley Temporary 6–12 month contract (subject to review) £12.71 per hour rising to £14.27 per hour Working Hours: Monday to Friday, 37.5 hours per week (between 8:30am – 5:30pm) Benefits: Generous annual leave (28 days rising to 36 days after 12 weeks) Hybrid working … trained and approved Excellent overall benefits package Please note: A DBS check is required for this role Mpeople Recruitment are currently recruiting for a Customer Contact Specialist to join a busy and supportive team based in Burnley. This is a fantastic opportunity for someone with strong customer service ...

Technical Support Coordinator 3-Month Fixed-Term Contract About the Role We're looking for a proactive and customer-focused Technical Support Coordinator to join our Customer Support team on a 3-month fixed-term contract. As the first point of contact for customers, you'll play … about technical issues, and ensuring each request is prioritised and assigned to the correct team. This is an ideal opportunity for someone with previous customer service, helpdesk or technical support experience who enjoys working in a fast-paced environment and takes pride in providing outstanding service. Key Responsibilities ...

About the role Service Desk Analyst You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. The main purpose of the role: Service Desk Analyst To provide operational and technical support … support of all hardware and software supplied to the end user. Support for the MS 365 suite. Provide support and cover on the ICT Service Desk to support the technical function of the organisation as a whole. To proactively work with customers to suggest better ways of working ...

Junior Service Desk Analyst Location: Stevenage (Hybrid, 3 days onsite) We're looking for a Junior Service Desk Analyst to join a growing technology business in Stevenage. This is a fantastic opportunity for someone looking to build a career in IT, with exposure to modern technologies, AI tools … first point of contact for clients, you'll provide technical support, troubleshoot issues, manage support tickets, and work closely with Development and Service teams to deliver an excellent customer experience. Key Responsibilities Act as the first point of contact for client support requests. Log, manage, and update support ...

Customer Account Manager - UK Software company in Guildford - to £50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Account Manager to be based … offices. This role is on-site full-time. This role is integral to the success of the business because you will be responsible for customer care for a group of customers for the business. This role is 100% customer care focused. They have 28 days' holiday plus Bank ...

Client Support This well-established Technology company is experiencing steady growth as they continue their expansion. They have an exciting new opportunity in their Customer Support team , which operates a very friendly, collaborative and open working model.Thecompanyhasaveryhighlevelofemployeeengagement and works with a number of large UK customers. As well … lies at the heart of a busy operation, and the job will see you interfacing with a variety of other departments. Essentially, its a Customer Support position, that needs some tech knowledge .You will be providing exceptional customer service by addressing inquiries and resolving issues via email ...

Role The Service Analyst acts as the front line of IT support, providing high-quality technical assistance and customer service across the organisation. The role is responsible for logging, triaging, and resolving incidents and service requests, acting as a user advocate and ensuring issues are managed … through to resolution in line with ITIL best practices, service levels, and security standards.This role is FTC to end of Jan 2027 where most days will be onsite near Darlington. Essential for the role Experience working in an IT service desk, desktop support, or technical support role Strong ...

client is seeking a customer-focused Customer Success Manager to play a key role in supporting clients throughout their journey with the business. This is an excellent opportunity for someone who enjoys building strong professional relationships, helping customers get the most value from a product or service, and ensuring enquiries are managed efficiently. Key Responsibilities Support new customer onboarding and product adoption. Respond to customer queries and coordinate resolutions. Maintain accurate client records, notes and account activity. Monitor customer engagement and identify potential risks. Help prepare account reviews, usage reports and customer ...

client is seeking a customer-focused Customer Success Manager to play a key role in supporting clients throughout their journey with the business. This is an excellent opportunity for someone who enjoys building strong professional relationships, helping customers get the most value from a product or service, and ensuring enquiries are managed efficiently. Key Responsibilities Support new customer onboarding and product adoption. Respond to customer queries and coordinate resolutions. Maintain accurate client records, notes and account activity. Monitor customer engagement and identify potential risks. Help prepare account reviews, usage reports and customer ...

Service Desk Analyst - Fareham 3 days/2 days remote - up to £42,500 plus benefits Are you an experienced IT support professional who enjoys solving technical issues and delivering excellent customer service? We're looking for an IT Service Desk Analyst to join a busy … incidents through to resolution, and ensuring users receive a high-quality support experience. Key Responsibilities Provide first-line IT support via phone, email, self-service portal and in person. Log, prioritise and manage incidents and service requests within the ITSM system. Diagnose and resolve hardware, software, desktop, laptop ...