951 to 975 of 1,943 Customer Service Jobs in England

engineers Diagnose and resolve complex 3rd line support issues Provide technical guidance and mentoring to 2nd line support staff Help maintain high technical and customer service standards across the helpdesk Take ownership of escalated client issues through to resolution Support Microsoft 365 and Azure environments Troubleshoot Windows Server ...

/11 and Windows Server. Good understanding of TCP/IP, DNS and DHCP. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. The ability to work independently while also being a strong team player. A proactive approach and the confidence to take ownership ...

opportunity for someone who is passionate about quality, coaching and continuous improvement. You'll play a key role in helping our advisors deliver exceptional customer experiences by monitoring interactions, identifying trends and working closely with Team Managers to improve performance across the business. What We Offer A QA Analyst … outings, regular competitions and spot prizes Referral bonuses 28 days of holiday (including bank holidays) with an additional day accrued for every year of service Career progression opportunities Continuous support and training Company pension plan Wellness & Wellbeing programme Christmas and New Year shutdown Additional personalised benefits On-site parking ...

relationships with retailers, distributors, buying groups and commercial partners. Generate and manage a healthy pipeline of prospective customers through proactive business development activity. Lead customer meetings, presentations and commercial negotiations. Prepare proposals, quotations and commercial agreements. Work collaboratively with marketing to support product launches, promotional activity and lead generation … campaigns. Identify opportunities to increase market penetration and expand product listings within target accounts. Analyse market trends, competitor activity and customer insights to identify new commercial opportunities. Attend trade exhibitions, networking events and customer meetings to represent the business and develop new relationships. Maintain accurate sales forecasts, pipeline ...

deskside IT support. Troubleshoot issues involving Microsoft 365, Windows 11, Exchange and Active Directory. Log and manage incidents, requests and problems through the IT service management system. Take ownership of support tickets through to resolution or appropriate escalation. Monitor outstanding tickets and provide users with regular progress updates. Support … with users across all levels of the organisation. Participate in floor-walking, technology rollouts, testing and IT projects. Maintain support documentation and contribute to service improvements. Work collaboratively with senior analysts and specialist technical teams. Required experience: At least two years' experience in a service desk, desktop support ...

services to retailers across the UK and beyond. Our products span Point of Sale and Store systems to Head Office and warehousing solutions. Our customer base is as varied and diverse as our products ranging from independent stores to department stores, large chains and multinationals. About the role … primary function of the role is to provide effective support to the RCS customer base covering a range of software and hardware solutions. This entails logging support requests, fault identification and providing a satisfactory resolution to the fault or query. This is an opportunity to be part ...

waterfront location Exposure to a broad Microsoft technology environment Opportunity to support specialist legal and business applications Involvement in IT projects, rollouts, testing and service improvements Collaborative environment with opportunities to develop your technical knowledge What you’ll be doing: Providing 1st and 2nd line IT support via phone … closely with senior analysts and wider technical teams What we’re looking for: Minimum 2 years’ experience within an IT Support, Desktop Support or Service Desk role Strong Microsoft 365 knowledge Good Windows 11 support experience Active Directory experience Microsoft Exchange knowledge Strong troubleshooting and problem-solving skills Excellent ...

team. This is an excellent opportunity for someone who enjoys building relationships, developing existing accounts and identifying opportunities to increase revenue across an established customer base. The role is not heavily focused on cold calling, although there will be some proactive business development activity. The main focus is strengthening … relationships with existing customers, identifying upselling opportunities and ensuring clients receive an excellent level of service throughout their journey. Key Responsibilities Manage and develop a portfolio of existing customer accounts Build strong relationships with key contacts and decision-makers Identify opportunities to upsell products and services across ...

Service Desk Engineer - Data Centre - Shift based role - 12 Hour Shifts, 4 days on/4days off - alternate night and day shifts. We are looking for a Data Centre Service Desk Engineer to take responsibility for ensuring, during shift hours, that customers’ Incidents\Events and/or Requests … processed in accordance with industry standards and brought to a successful resolution within agreed Service Levels at both London sites. Provide a value-added service to customers. MAIN DUTIES, INCLUDING BUT NOT RESTRICTED TO: Receive and act on all customer Incidents\Events\Request notifications Incident Management – Prioritises ...

summary The Northwest Ambulance Service is looking for an Administrator to join them as the main point of contact for the Estates Team. The post holder will primarily deliver a professional and proactive helpdesk service to the Trust together with delivering effective admin support to the wider Estates … management team. This role is a great opportunity for an enthusiastic team player who has a track record of delivering excellent customer service. Main duties of the job The team is looking for applicants who effectively communicate; face to face, by phone and in writing with a wide range ...

responsibility for forecasting Motability Operation's key financial risks, including Residual Value and SMR, Insurance Lease Pricing, Economic Capital, as well as producing the customer pricing. This role sits in the Asset Risk Modelling Team, operating in a matrix way of working, responsible delivering a strong model risk management … activity needed for the accurate and timely delivery of the critical BAU requirements for all key models associated with residual value forecasting, maintenance spend, customer pricing, and economic capital You will maintain a deep understanding of, and be responsible for the challenging of, the model components - design principles ...

Field Service Engineer UK-Manufactured, Intelligent Parking Solutions Location: Essex/East of England Territory Salary: £30,000 £38,000 + First-Time-Fix Bonus | Permanent | 40 Hours Package: Company Vehicle, Fuel Card, 24 Days Holiday (+ Bank Holidays), Pension, Healthcare, Full Product Training The Opportunity We are supporting … market leader in intelligent parking solutions as they continue to expand their UK Field Service Engineering team. The company designs and manufactures proprietary parking technology here in the UKincluding pay terminals, ticketing kiosks, barrier access controls, and ANPR systems. We are seeking a hands-on, multi-skilled Field Service ...

recruiting on behalf of our client for an experienced IT Support Engineer to join their technical support team. This is a varied, customer-facing role involving remote and on-site support, troubleshooting, infrastructure maintenance and technical escalation. Key Responsibilities Troubleshoot Microsoft, hardware, software, server and networking problems. Attend customer … Candidate: Strong Microsoft experience, including Windows Server, Active Directory, Azure and Microsoft 365. Good knowledge of networking and infrastructure. Experience providing on-site, customer-facing technical support. Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. If you're an experienced IT Support Engineer ...

busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support … data management, reporting and system administration tasks. Logging, tracking and updating support tickets to ensure timely resolution. Working closely with colleagues to achieve ICT service delivery objectives and implementation targets. Assisting with system upgrades, testing and new technology rollouts. Promoting best practices and helping users maximise ...

busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support … data management, reporting and system administration tasks. Logging, tracking and updating support tickets to ensure timely resolution. Working closely with colleagues to achieve ICT service delivery objectives and implementation targets. Assisting with system upgrades, testing and new technology rollouts. Promoting best practices and helping users maximise ...

busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support … data management, reporting and system administration tasks. Logging, tracking and updating support tickets to ensure timely resolution. Working closely with colleagues to achieve ICT service delivery objectives and implementation targets. Assisting with system upgrades, testing and new technology rollouts. Promoting best practices and helping users maximise ...

money.For everyone, everywhere.More about our mission and what we offer.Job DescriptionAbout the Role We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence … ensuring consistent SLA adherence across all regions while meeting regulatory requirements. Success means balancing customer resolution, speed, retention, revenue growth, and product adoption—all while keeping the customer at the heart of every decision.Key ResponsibilitiesCommercial ExcellenceTransform service into a revenue engine through insight-led upsellsUse data analytics ...

Their platform sits at the heart of clients' day-to-day operations, supporting everything from financial management and reporting through to property administration and customer service. \n As the company continues to expand, they're looking for a Client Services & Success Manager to lead their Client Services function … drive excellent customer outcomes. \n \n The Opportunity \n This is a leadership role for someone who enjoys developing people but doesn't want to move away from customer engagement, service delivery and commercial responsibility. \n You'll lead a team responsible for customer success, professional ...

Fire & Security Engineer ( Service/Remedials) Location: North Somerset (all work within 45 mins- 1 hour of base) Salary: 38,000- 42,000 basic + OT 1.5x + on-call payments ( 1 in 8 , 185) Hours: Mon-Fri, 08:00-17:00 Contract: Permanent, Full-time Ideally candidate will … looking for a multi-disciplined Fire & Security Engineer (Grade 3) to join a growing business in North Somerset, Bristol . This is mainly service and remedial work role , with a strong focus on planned preventive maintenance (PPM) -no long-distance travel and no overnight stays . What ...

teams, building long-term partnerships and helping them deliver their digital transformation goals. With teams across the UK, we're known for our exceptional customer service, technical expertise and fast-paced delivery. About the Role We're looking for an organised and proactive Project Coordinator to support … activities to ensure successful delivery. Communicate with customers, Project Managers and field engineers throughout the project lifecycle. Allocate engineers and arrange logistics to meet customer requirements. Prepare project quotations using agreed pricing structures. Process customer orders and hardware requests in line with company procedures. Monitor project progress, maintain ...

Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology … Description This is a technical position that requires proven infrastructure architecture and design experience. The successful candidate will have strong communication and customer service focus, as well as excellent technical network and security knowledge. Duties & Responsibilities Support multiple clients across multiple technologies Mentoring of junior team members. Consult ...

Join a leading independent technology and services provider as a Customer Engineer! Job Overview: We are seeking a Customer Engineer to provide advanced desktop installation, configuration, troubleshooting, and end-user support services, ensuring high levels of technical performance and customer satisfaction. The role also includes basic Windows … efficiently. Ensure compliance with vendor best practices and technical standards. Hold relevant vendor certifications and accreditations through approved training programs. Deliver high levels of customer service while meeting SLA and operational requirements. Additional Information: An Active SC Clearance is Must How to Apply: If you're interested ...

Join a leading independent technology and services provider as a Customer Engineer! Job Overview: We are seeking a Customer Engineer to provide advanced desktop installation, configuration, troubleshooting, and end-user support services, ensuring high levels of technical performance and customer satisfaction. The role also includes basic Windows … efficiently. Ensure compliance with vendor best practices and technical standards. Hold relevant vendor certifications and accreditations through approved training programs. Deliver high levels of customer service while meeting SLA and operational requirements. Additional Information: An Active SC Clearance is Must How to Apply: If you're interested ...

through ensuring that the college’s equipment is well maintained, up-to-date and ready for teaching and business operation. Providing a proactive and customer service approach to supporting the college. Role Deliver an effective and customer focused help desk.: Acting as one of the first points … support of the end user with their query/issue (Escalating if necessary) Respond to support calls from end users to ensure a customer focused approach detailing with support calls: By phone, by email or support ticket, or in person Supporting end users remotely, as wells as physically ...

Europe, Middle East & Africa at a high level. Responsible for meeting daily team and personal performance targets to ensure we are delivering a good customer service to our consumers. Support with testing units to resolve customer issues. Key Duties & Responsibilities: Respond to customer queries … timely manner Escalate Customer queries as required Continually improve your knowledge on Garmin Marine Technology Assist with the Sales and Marketing tea, during the Marine Boat show Education & Experience: Technical Marine background would be desirable but not essential Passion for Marine Competent with PC's Good written and verbal ...