301 to 324 of 324 Customer Service Jobs in the South East

Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions … delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday 8am - 6pm on a rota ...

Operations Manager Remote with Customer Site Visits £65,000 - £70,000 + Bonus & Benefits We're looking for an experienced NOC Operations Manager to lead the Network Operations Team and play a key role in managing and evolving a complex, multi-platform IT environment supporting customers across Finance, Manufacturing … Retail and other sectors. This is a remote-first opportunity with occasional travel to company and customer sites, giving you the flexibility to work from home while remaining hands-on with cutting-edge infrastructure and technologies. What you'll be doing You'll lead the NOC team, ensuring ...

global business and technology consultancy seeking a Head of BSR Service Management to work for our client within the UK public sector. This is initially a 6 month contract with good potential to extend and will be a remote role. The role will support a major organisational transition, overseeing … corporate service delivery. Our client is seeking a senior leader to provide strategic oversight of a newly established Service Management function. This role is critical to ensuring corporate services are delivered effectively during a high-profile transition period. Responsibilities: Provide strategic leadership to the Service Management function ...

Support Analyst We are looking for a proactive and customer-focused IT Platform Support Analyst to join our growing technology team. This is an excellent opportunity for an experienced support professional who enjoys troubleshooting technical issues, working with SaaS platforms, and acting as a key point of contact … platforms. Monitor platform performance using monitoring and alerting tools, proactively identifying potential issues before they impact users. Log, track, prioritise, and manage incidents and service requests through the call logging/ticketing system. Escalate complex issues to appropriate technical teams while maintaining ownership and communication throughout the resolution process. ...

. This is a hybrid role , offering a mix of remote and office-based working. Key Responsibilities: Respond promptly to product supply queries from Service Centres, Customer Services, and Customers via the online portal. Validate customer usage data and update internal systems accordingly. Analyse sales data ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action - we're trusted … efficiently and deliver exceptional experiences for their customers. As part of that commitment, we're delivering a major global initiative to upgrade thousands of customer systems to the latest software and firmware standards. We're looking for a Deployment Consultant to join us on a 6-month fixed-term ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … level programming languages such as C. What you'll do Design and develop robust, scalable container based voice services that operate reliably within customer on-premise environments. Support the ongoing maintenance and evolution of existing systems, balancing technical improvements with business priorities. Design and deliver iterative improvements and migration ...

communication skills Ability to manage workload and deliver to deadlines Commitment to continuous learning and improvement Experience (Desirable) Experience with Azure services (e.g. Functions, Service Bus, API Management) Experience building APIs (Swagger/OpenAPI) Knowledge of CI/CD pipelines and DevOps practices Experience with automated testing tools Benefits … bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary*) Simply Health plan (with upgrade options) Car salary sacrifice scheme* (*Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able ...

environment for everyone The role: As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform. Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based … development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations ...

manufacturers to develop and recommend suitable solutions. Ensure designs comply with industry standards and best practices for scalability, security, and integration. Support for customer services team and onsite engineering teams Based near Reading, salary is negotiable £50k-£70k doe plus benefits - Competitive salary with performance-based incentives. Training … Prince2, MS Project, Monday.com). Understanding of IT infrastructure, AV over IP, and network-based AV deployment. Experience working with AVaaS models or managed service offerings. Salesforce or CRM platform experience. Proficient in design software and documentation tools (e.g. AutoCAD, Visio, D-Tools, Bluebeam, etc). The Organisation ...

admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products … deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence ...

looking for a Service Engineer to join a busy and growing team based in Bracknell. This is a fantastic opportunity for someone with strong communication skills, a technical mindset and a proactive approach to customer support. About the candidate We’re looking for someone who is organised, reliable … confident when handling customer queries and technical issues. The ideal candidate will have previous experience within a support desk, helpdesk or coordination role (not IT focussed) and will be comfortable managing multiple tasks in a fast-paced environment while maintaining a high standard of customer service. You will ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … journey! Role Overview At VoCoVo, our software engineering teams develop the systems that allow our in-store hardware to operate through Software as a Service (SaaS), and the software that runs on our large estate of hardware appliances 'on prem' at our customers' stores. As a Software Engineer ...

will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through … Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid ...

Installation Engineer to join their team. The ideal candidate will have an adaptable, flexible can-do attitude and willingness to help them deliver exceptional customer services. Responsibilities: Reporting to the Engineering Manager you will be responsible for the Preparation and Installation of a wide range of AV solutions. … functionality and readiness prior to dispatch. Apply firmware updates and conduct fault diagnosis where required. Capture and maintain Quality Assurance records for tested equipment. Service Delivery & Support Work to delivery schedules, ensuring tasks are completed on time and to specification. Keep the Rental Management System (RMS) fully updated with ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … accurate, organised and up to date. Salary Salary range: £58,000 - £63,000 Benefits 25 Days Holiday + Bank Holidays (increases with years of service) Option to buy or sell 5 days holiday each year Sick Pay - 8 weeks full pay, 4 weeks half pay Life Assurance - (4 times ...

environment for everyone\ NThe role:\ NAs a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform.\ NProvide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based … design and development preferably in a consulting environment.\ NScripting skills suchas JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous\ NAn understanding of Service Management concepts, delivery assurance principals and procedures.\ NA high level of knowledge of the ServiceNow application and ideally experience of building custom applications ...

gain hands-on experience, develop technical skills, and work alongside a team of experienced IT professionals. Role Logging calls on the helpdesk Answering customer queries and learning customers IT systems Providing first line IT support Triaging calls and escalating where necessary to second line support The installation, maintenance … networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective ...

technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. … work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) Perform software builds/re-builds on PCs and laptops as required. Fix hardware faults and install upgrades ...

accredited Fire & Security Company. Specialising in CCTV, Access Control, Intruder Alarms and Automatic Doors, gates and shutters our client is looking for skilled security service and install engineers to join their expert work force in London and within the M25. Sectors include Healthcare, Hospitality and Education. The ideal candidate … Your role will be to complete the installation and modification of Intruder Alarms CCTV and Access Control systems, efficiently, safely and conscientiously, exceeding all customer expectations. Installing various Security systems in both industrial and commercial premises Project a high level of quality customer services at all times, offering ...

join their growing team. With a strong reputation across the South of England, they provide high quality fire and security solutions to a diverse customer base and are seeking a motivated engineer who takes pride in delivering excellent workmanship and customer service. As a Fire & Security Engineer … Strong installation and fault-finding abilities Good knowledge of CCTV, intruder alarms, access control and fire alarm systems Full UK driving licence Professional and customer-focused approach Ability to work independently and as part of a team DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff ...

services, cybersecurity, IT infrastructure, lifecycle management, and global technology deployments, they pride themselves on providing impartial advice and recommending the best solutions for each customer's unique requirements. The Opportunity We're looking for an experienced Senior Account Manager to join a high-performing commercial team. This … Manage and develop a portfolio of existing client accounts, building long-term relationships. Identify opportunities to upsell and cross-sell IT solutions across your customer base. Generate new business through networking, referrals, and client introductions. Understand client challenges and recommend tailored technology solutions. Prepare and present proposals, quotations ...

Responsibilities Your role will be to complete the installation and modification of Fire Detection Systems, to British Standards, efficiently, safely and conscientiously, exceeding all customer expectations. Installing various fire alarm systems in both industrial and commercial premises including within the NHS Complete small and larger installations as part … own. To ensure that the client is satisfied in all aspects of the installation prior to leaving site Project a high level of quality customer services at all times, offering a personal approach, and maintaining/developing good relations with clients and colleagues. Good Writing Skills Taking an active ...