276 to 300 of 597 Service Delivery Jobs in England

implement, and support infrastructure solutions aligned to business objectives and global IT roadmaps Provide technical leadership and guidance to wider IT teams, stakeholders, and service users Lead and contribute to infrastructure projects , ensuring delivery to agreed timelines and standards Maintain high levels of system availability, minimising disruption … management via Halo Operate within Change Control and CAB frameworks , ensuring governance and risk mitigation Manage and collaborate with third-party vendors to ensure service delivery against SLAs Drive continuous improvement and remain up to date with emerging technologies, particularly across cloud, networking, and security What We Offer ...

resolving hardware and software issues across desktop environments. * Supporting Windows 10 platforms, including configuration and support for mobile devices. * Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. * Maintaining operational and technical documentation to high standards. * Collaborating with third-line teams to support server … network infrastructure. * Providing excellent customer service and clear communication to end users. * Assisting with fault management, equipment swaps, and request fulfilment. What you'll bring: * Experience working in a service delivery environment with a focus on desktop support. * Strong knowledge of ITIL processes and second-line support ...

About the role An opportunity has arisen to join the IT function within this fast-paced logistics environment to assist the delivery of the IT Change Management process. The IT Change Coordinator is a key role within the IT Team and will be expected to manage smaller scale … infrastructure changes and act as IT work-stream lead on business projects alongside maintaining service levels in the IT support environment. Additionally, the IT Change Coordinator will form an essential point of contact to establish and support new products and processes being developed and launched. The IT Change Coordinator ...

About the role An opportunity has arisen to join the IT function within this fast-paced logistics environment to assist the delivery of the IT Change Management process. The IT Change Coordinator is a key role within the IT Team and will be expected to manage smaller scale … infrastructure changes and act as IT work-stream lead on business projects alongside maintaining service levels in the IT support environment. Additionally, the IT Change Coordinator will form an essential point of contact to establish and support new products and processes being developed and launched. The IT Change Coordinator ...

About the role An opportunity has arisen to join the IT function within this fast-paced logistics environment to assist the delivery of the IT Change Management process. The IT Change Coordinator is a key role within the IT Team and will be expected to manage smaller scale … infrastructure changes and act as IT work-stream lead on business projects alongside maintaining service levels in the IT support environment. Additionally, the IT Change Coordinator will form an essential point of contact to establish and support new products and processes being developed and launched. The IT Change Coordinator ...

confidential chat. My contact details can be found on my LinkedIn profile.This role is suited to candidates currently working in application support, service delivery or production support roles within the London Market or speciality insurance sector, with proven experience managing offshore vendors and owning live insurance platforms (underwriting … critical systems supporting underwriting, claims and enterprise document management. This is a key role within a product-led transformation, focused on improving platform stability, service quality and vendor performance across a complex application landscape. You will be responsible for managing the day-to-day operation of core systems ...

site with the client at least 3 days a week Escalation of opportunities and challenges to ensure we are providing best in class service and support at all times Liaising with the new business manager to ensure we are spotting and creating opportunities Utilising personal and industry contacts (using … opportunities Rigorous focus on process ensuring regular monthly and quarterly account management meetings, as well as championing continuous improvement opportunities Interface with the Service Delivery Manager and Practice Manager to ensure accurate handover of delivery and handover of the overall delivery process as required ...

This role is accountable for ensuring data is accurate, complete, well‐governed, and operationalized across global markets to support high‐quality, scalable, and timely service delivery. Key Responsibilities Lead global data operations supporting proxy research, voting execution, and client deliverables. Establish and oversee data quality controls, validation processes … governance standards to ensure accuracy, consistency, and auditability. Manage end‐to‐end operational workflows, ensuring timely execution and alignment with service levels and business priorities. Define and evolve the global operating model, including workflows, ownership, escalation paths, controls, and performance metrics. Drive automation, standardization, and continuous improvement to improve ...

customer-focused environment. Reporting into the Director of Operations, you will be responsible for leading a team of operational specialists, ensuring the smooth delivery of services, maintaining high quality standards and driving process improvements that enhance both customer experience and operational efficiency. You will work closely with teams across … Operations Manager will include: Leadership & Team Development Lead, motivate and develop a high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Foster a positive, collaborative ...

technically, acting as a senior escalation point for complex infrastructure and support issues. You’ll play a key role in mentoring engineers, driving service excellence, and helping shape the future of the support function. What you’ll do Lead and mentor a team of 3rd Line Engineers … support teams Manage and resolve complex 3rd Line support tickets Support infrastructure environments across Microsoft technologies, networking, and cloud services Drive continuous improvement across service delivery and support processes You’ll work closely with Service Desk teams, technical leadership, and wider infrastructure specialists to ensure high levels ...

Systems) Experience and Skills: Required: 7+ years of experience working with Technology or in engineering, technology fields Proven knowledge and understanding of standard IT service delivery, ITIL and Agile practices. Proven experience in technical product management or technical product delivery. Deep understanding of business/processes and high … level understanding of high-quality digital product delivery Strong interpersonal skills with a focus on translating analysis into actionable recommendations Proficiency in Agile delivery tools; JIRA, Leankit, Confluence, Asset Mgmt, etc. Proficiency in Service Now application. Preferred: Experience in managing software product portfolio for a product line ...

standards relevant to modern EPR systems. Ability to analyse complex technical and operational problems and develop high-quality digital solutions. Desirable Experience with ITIL, service management or advanced agile frameworks. Knowledge of specialist or bespoke Trust systems and integration patterns. You will be: A proactive and solutions-focused leader. … ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive ...

repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support as part of the wider service delivery model. Due to account requirements, applicants should be sole UK national and either hold or be willing to undergo DV clearance. Location, Working … consumables Manage customer PUK code access Prepare, test, and install new print devices Support print fleet optimisation and audits Tech Bar & Front-of-House Service Provide walk-in support including loan devices, triage, software help, new starters, and orders Ensure excellent customer communication and effective back-office completion Conference ...

systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. … Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support ...

well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities … queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online chat and via written letter in an appropriate, professional manner. ...

identity infrastructure, ensuring high levels of availability, performance, and security. You will act as a subject matter expert across identity technologies, contributing to continuous service improvement and supporting a fast-paced, evolving IT environment. Alongside operational responsibilities, you will provide technical expertise to project delivery teams and work … Services and associated security infrastructure Deliver 2nd and 3rd line support for Active Directory, Privileged Access Management, and IdAM solutions Respond to incidents and service requests, taking ownership through to resolution Perform proactive system monitoring and daily health checks to prevent service disruption Collaborate with support and project ...

technical and strategic advisory services. Build and lead a high-performing team specializing in Pigment Success Plans. Pigment Success Plans Oversee the design and delivery of Pigment Success Plans in EMEA. Enhance our offering based on client feedback, best practices and collaboration with other teams. Ensure high-quality, personalized … scaled experiences depending on the segment. Operational Excellence Establish operational frameworks for efficient Pigment Success Plans delivery. Track KPIs and use analytics to optimize service offerings. Ensure thorough documentation of advisory engagements. Cross‐Functional Collaboration Partner with Product, R&D, Professional Services and Customer Success teams, providing EMEA‐specific ...

this role, you will act as a trusted technical advisor within a client-side Defence environment, providing infrastructure expertise that ensures the successful delivery of secure, mission-critical capabilities. You will support legacy platforms while enabling their migration to MOD core cloud infrastructure, helping to reduce risk and improve … long-term resilience. Working closely with project managers, architects, cyber security specialists and service delivery teams, you will bring clarity to complex technical challenges and ensure engineering coherence across Agile delivery teams. You will take ownership of technical assurance activities, working with the client assurance lead ...

hire an Account Manager to join their growing team. This role is focused on managing and developing strategic client relationships, ensuring the successful delivery of services, and identifying opportunities to grow existing accounts. The successful candidate will act as the primary point of contact for customers, working closely with … internal delivery and technical teams to ensure customer objectives are achieved and service levels are maintained. Key Responsibilities: * Build and maintain strong relationships with existing customers, understanding their business objectives, challenges and priorities * Develop and execute account plans that align with customer goals and support long-term account ...

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...

analysis Support continual improvement of SOC processes and response playbooks Assist with monthly SOC reporting and contribute insights into customer security posture Support client service reviews and communicate cyber risks in clear, business-friendly language Conduct security assessments, including vulnerability testing and risk analysis Ensure timely, high-quality incident … decisions in high-pressure situations, enjoy solving complex security challenges, and take pride in supporting and developing others. You balance technical excellence with a service-delivery mindset and strong customer engagement. You will have: 24 years experience in a Security Operations or similar cyber role Strong experience investigating ...

Fusion Cloud applications, ensuring systems operate efficiently and meet business needs. Work will be delivered in line with ITIL processes, with strong emphasis on service quality and user experience. Close collaboration will take place with Product Owners, Business Analysts and third-party providers. Key Responsibilities Advanced application support will … translated into clear technical specifications System enhancements planned, tested and implemented with minimal disruption Oracle ERP configuration, data setup and migration overseen Incidents and service requests managed through ITSM tools Application issues diagnosed, resolved and root causes identified Third-party suppliers managed to meet SLAs and quality standards Technical ...

Benefits Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach Director, AI-Enabled Business Solutions – Role Overview The Director, AI-Enabled Business Solutions … prioritise, and accelerate AI-enabled use cases aligned to EAP strategic priorities, translate business challenges into deployable AI solutions, and drive adoption across priority service lines, functions and client offerings. Solution Design & Delivery : Partner with technology, product and data teams to design AI solutions that are secure, scalable ...

Trust's SystmOne environment. As the Trust's senior SystmOne subject matter expert, the post holder ensures the system supports safe patient care, efficient service delivery, and compliance with organisational and NHS requirements. Working with clinical, operational, and digital teams, the post holder leads complex system developments, standardisation … initiatives, and service improvements, providing expert advice on configuration, data quality, information governance, reporting, and digital transformation. The role also includes line management responsibility for Clinical Systems Analysts, promoting best practice, innovation, and continuous improvement. Proposed Interview date: 28th July 2026 Main duties of the job Lead the governance ...

Microsoft Entra, you will help modernise access controls, improve identity lifecycle management, and support Zero Trust security initiatives. You will contribute to the delivery of innovative IAM solutions across hybrid and cloud environments, taking ownership of technical integrations, automation, and continuous improvement activities. CGI will support your professional growth … modern access management strategies -Contribute & Innovate within Zero Trust and cloud security transformation initiatives -Monitor & Resolve IAM-related issues, ensuring secure and reliable service delivery Required qualifications to be successful in this role To succeed in this role, you should have strong hands-on experience delivering enterprise ...