301 to 325 of 586 Service Delivery Jobs in England

experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better customer experience? Are you looking for a senior, hands-on role where you can make a real impact across onboarding … service delivery and customer support? If so this could be the role for you! EIT is looking for a driven Helpdesk & Customer Experience Manager to lead and develop our helpdesk, onboarding and customer support operations. This is a key operational role, ideal for someone who can combine strong ...

supporting daily operations across a fast-paced distribution and office setting. You will work closely with end users, third-party vendors, and the central service desk to ensure smooth and efficient IT service delivery across three locations. Key Responsibilities User Support (1st/2nd Line) Deliver … premises) Terminal Server/RDS Microsoft 365/Office 365 Basic networking knowledge (TCP/IP, switching, connectivity troubleshooting) Excellent communication and customer service skills Ability to work independently as the sole on-site IT presence ...

DevOps, cloud, cybersecurity or IT support. The Programme Structured accelerated development pathway Placement with a single client at a time Exposure to real-world delivery environments Minimum of six industry-recognised certifications Clear progression routes and regular salary increases Role Responsibilities As a Graduate Technology Consultant, you will: Support … projects Assist with cloud deployments and infrastructure tasks Monitor systems and help resolve technical issues Contribute to testing, QA and system improvements Support IT service delivery and operational processes Work closely with stakeholders in a client-facing environment Career Pathways Depending on your strengths and interests ...

DevOps, cloud, cybersecurity or IT support. The Programme Structured accelerated development pathway Placement with a single client at a time Exposure to real-world delivery environments Minimum of six industry-recognised certifications Clear progression routes and regular salary increases Role Responsibilities As a Graduate Technology Consultant, you will: Support … projects Assist with cloud deployments and infrastructure tasks Monitor systems and help resolve technical issues Contribute to testing, QA and system improvements Support IT service delivery and operational processes Work closely with stakeholders in a client-facing environment Career Pathways Depending on your strengths and interests ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise. • Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery method. • Experience in planning and estimating Workday Finance programmes. • An appreciation of the influence ...

newly created client account within a Secure environment. This is a build-from-the-ground-up position with responsibility for account leadership, delivery oversight, team development, and commercial growth. The role reports at executive level and offers a high degree of autonomy from day one. Key Responsibilities Lead … client and stakeholder engagement Grow existing contracts and identify expansion opportunities Support new business activity, including bid development and pipeline growth Work with delivery partners, suppliers, and recruitment channels to support capability needs Help define operating model, structure, and ways of working Ensure consistent delivery across all account ...

edge that has driven its success. Key Responsibilities Own and manage the operational function across the payments business. Ensure customer onboarding, implementation and ongoing service delivery are managed effectively. Monitor operational performance and intervene quickly when issues arise. Create, improve and embed operational processes across the business. Ensure … existing processes are followed consistently. Work closely with integration, customer service, product, compliance, commercial and partner teams. Oversee operational delivery for complex merchants and payment routes. Support customers and internal teams where payment flows, routing or settlement issues arise. Help build a more mature, scalable and well-ordered ...

Good understanding on ITIL practices Here you'll be joining a close-knit IT Infrastructure team providing 3 line support to the global IT Service Delivery team, supporting a range of modern technologies in the Microsoft product suite, as well as other industry-specific solutions. It would … solutions. With this opportunity, you will achieve: Starting salary of £50K-£60K dependent on experience 25 days annual leave (plus bank holidays) rising with service Private medical scheme - BUPA Potential of bonus based on company performance Contributory pension scheme Life assurance Plenty of training budget for further development Flexible ...

user centred capabilities • A track record as a product professional within a consulting environment • Experience delivering user-centered digital services • Experience with government digital service delivery (Ideal) • Lead and support a team of product specialists • Use evidence and insight to drive decisions and keep users at the centre … Bridge the gap between stakeholders and the delivery team • Work confidently across Agile delivery methods (Scrum, Kanban) What’s in it for you? · £55,000 to £80,000 · Up to 25 days holidays per annum alongside UK public holidays · Health and Wellbeing Assurance · Pension Scheme contributions · Flexible Benefit ...

client distribution systems Perform high-level functional system analysis to support client operational and technical requirements Maintain and enhance operational tooling in alignment with service delivery objectives Contribute to project delivery activities, working closely with internal and external Project Managers Develop and maintain technical documentation, architectural diagrams ...

join a well-established professional services organisation. This is a key leadership hire, driven by a need to modernise systems and improve overall technology delivery across the business. The organisation is investing in its technology function and requires a hands‐on leader to take ownership of IT operations while … implementation of a new Case Management System (CMS) from planning through to adoption Oversee day-to-day IT operations, ensuring reliability, performance, and service quality Manage third‐party suppliers and technology partners Ensure robust IT governance, security, and compliance across the organisation Develop and maintain business continuity and disaster ...

join a well-established professional services organisation. This is a key leadership hire, driven by a need to modernise systems and improve overall technology delivery across the business. The organisation is investing in its technology function and requires a hands-on leader to take ownership of IT operations while … implementation of a new Case Management System (CMS) from planning through to adoption · Oversee day-to-day IT operations, ensuring reliability, performance, and service quality · Manage third-party suppliers and technology partners · Ensure robust IT governance, security, and compliance across the organisation · Develop and maintain business continuity and disaster ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

working with a high-growth, specialist transformation consultancy focused on helping organisations design and deliver next-generation Global Business Services (GBS) and enterprise service operating models. They partner with global enterprises to drive large-scale transformation across functions such as HR, Finance, IT, and Operations, leveraging process optimisation, digital … platforms (e.g. ServiceNow), and intelligent automation to enable scalable, efficient service delivery. This is an opportunity to join a growing team where you will play a key role in shaping and delivering complex transformation programmes, working directly with senior stakeholders and contributing to both delivery and growth. ...

Description A major UK organisation with a large events and customer facing operation is looking for a Technology Operations Lead to support the delivery of technology services across conferences, exhibitions and live environments. This role sits between internal Technology teams, commercial teams and external service providers. … standards Maintain documentation and readiness checks Act as the on-site technology point of contact Coordinate incident response with technical teams Maintain awareness of service performance Communicate clearly with both technical and non-technical stakeholders Balance customer expectations with operational constraints Lead service debriefs Review performance and incidents ...

seeking an experienced Service Lead to manage and optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment. Key Responsibilities Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs Own governance frameworks, reporting cycles ...

Description An opportunity for a Business Intelligence Analyst to play a key role within a public sector emergency service, delivering data insight that directly supports frontline operations and community safety. This is a 2-year fixed term contract with the potential to become permanent. This role is responsible … Contribute to continuous improvement and innovation within a fast-paced analytical environment The ideal candidate would have: Experience working within a public sector or service-led environment Understanding of risk and community modelling tools within a planning context Knowledge of socio-demographic datasets and how they inform service ...

major UK organisation with a large events and customer facing operation is looking for a Technology Operations Lead to support the delivery of technology services across conferences, exhibitions and live environments. This role sits between internal Technology teams, commercial teams and external service providers. You’ll ensure that … contact Troubleshoot and resolve connectivity issues (Wi-Fi, wired, endpoint, VPN, DHCP/DNS) Coordinate incident response with technical teams Maintain awareness of service performance Communicate clearly with both technical and non-technical stakeholders Balance customer expectations with operational constraints Lead service debriefs Review performance and incidents Contribute ...

shaped by our belief that great security is both technically excellent and deeply human. What You’ll Be Responsible For Client Engagement & Service Delivery Become a trusted security partner for assigned client accounts, building strong, lasting relationships. Lead regular operational and strategic conversations, ensuring services continuously align … reviewing customer network and security architectures. Contribute to threat modelling and detection use case development. Support change management processes to ensure controlled, auditable service delivery. Develop high-quality documentation, reports and supporting materials. Stakeholder Management Prepare insightful security reports and confidently present findings to both technical teams and senior ...

Responsibilities Own the ongoing design, deployment, and maintenance of the Workday HCM and Finance system Partner with business and functional leaders to continuously improve service delivery and system capability Lead governance processes, strategic roadmapping, and cross-functional resource planning Drive Workday feature releases, upgrades, and system maintenance activities … security, and compliance best practice Experience leading teams and managing external vendors or implementation partners Ability to balance strategic initiatives with hands-on operational delivery A continuous improvement mindset with strong analytical and problem-solving capability You'll be proactive and collaborative with a strong understanding of enterprise systems ...

delivers value to clients. You won’t just be managing change—you’ll be shaping it. Importantly, this role combines end-to-end project delivery with hands-on change management—ideal for someone who enjoys owning the full lifecycle, from initial scoping through to embedding and adoption. Key Projects … improve collaboration, communication, and efficiency. Cloud Transformation Lead the transition of contract management and documentation into cloud-based solutions, improving accessibility, security, and scalability. Service & Operational Improvement Work closely with legal and business teams to review and enhance service delivery—identifying opportunities to improve efficiency, profitability ...

week notice period Desirable OT asset discovery/monitoring tooling experience Exposure to UK critical infrastructure regulation (e.g. NIS, CAF) ITSM and service delivery lifecycle understanding Hybrid IT/OT environment experience ...

Service Desk Lead/Manager Trafford Park On-site £40,000 + benefits Career-defining opportunity This is not your typical support role. It is your chance to lead, shape and transform IT service delivery in a growing, multi-site UK business with over £90m turnover ...

role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To design and support the delivery of scalable, user-centred solutions on the Microsoft Dynamics 365 Customer Engagement (CE) platform, aligned to ICAEW's strategic goals. This role plays … over-customisation. * Ensure solutions are user-centric, maintainable, and built to meet ICAEW's business process needs across functions such as membership, sales, customer service, and marketing. * Provide architectural oversight across the Dynamics CE lifecycle, ensuring compliance with solution design, security models, and integration standards. * Work closely with business ...

office-based with flexible & hybrid working 25 days holiday plus 8 statutory bank holidays Company Pension Additional benefits including Westfield Heath, Death in Service and Tusker Volunteering Day Free onsite parking Free refreshments Training & development as required Shared rewards Team social events About Think Eleven Limited, Part … specialists • Set performance goals, conduct reviews, and support professional development • Allocate resources effectively across projects • Oversee end-to-end implementation projects from planning to delivery • Ensure timelines, budgets, and deliverables are met • Identify risks and implement mitigation strategies • Act as a senior point of contact for clients during implementations ...