301 to 325 of 1,805 Service Delivery Jobs in England

customer success, acting as trusted technical advisors who help customers overcome challenges, maximise the value of our platforms and ensure a consistently high-quality service experience. Job Description Key Responsibilities Apply deep knowledge of CTS services and customer integrations to investigate, troubleshoot and resolve complex or high-priority incidents … from support cases and contribute to the continuous improvement of team documentation, knowledge bases and operational processes. Highlight recurring customer issues, product gaps and service deficiencies to Service Delivery, Product Management and Engineering teams to drive product and platform improvements. Lead and support operational readiness activities ...

support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Technology Service Desk Administrator Worcester based with a balance of home and office working £25,844 - £27,209 per year 35 hours per week We have … opportunity for a Technology Service Desk Administrator to join our team based in Worcester. In this role, you will provide an efficient and comprehensive administrative support service, in response to customer and organisational needs. The role of Technology Service Desk Administrator will include: Providing administration support, including ...

Service Manager – Food Online & Membership Platforms £50,000 - £60,000 plus private healthcare, pension with up to 10% employer contributions and many more great benefits (Work Level 5) Manchester city centre - in this role you'll work in a hybrid way splitting your time between home and the office … working so we can deliver even better services for our Co-op, our colleagues, members and customers. We're looking for a 3 Service Managers to join our Technology team and help us deliver reliable, high-performing platform services that support colleagues, customers and members across our Co-op. ...

people across 36 global locations. Schroders' success can be attributed to its diversified business model, spanning different asset classes, client types and geographies. The Delivery Lead is a coaching-style delivery role that consolidates the different delivery streams across the Enterprise Technology function into a single point … delivery accountability. The role exists to bring consistency, pace and quality to how the function delivers - by coaching teams, raising delivery practice to a common standard, getting hands-on where it adds most value, and holding end-to-end accountability for delivery outcomes across the function. ...

Summary of the responsibilities of the post: Contribute to the delivery of a high quality user experience across all areas of the ICT service, including fit for purpose systems and guidance, and high standards of access, availability, usability, usefulness and and excellent standards of service. Provide an excellent … user centred service that supports users to get full value from the digital tools and equipment available to them, helping users find the simplest, most secure way of achieving their goals. Deliver, implement and support others to ensure that the Councils values and practices always meet our objectives ...

Reporting to the Compute & Storage Manager, you’ll be a key member of the Compute and Storage Team, advising on standards, strategy, and delivering service improvements across our compute and storage platforms. You’ll tackle complex problems, lead transformative projects, and champion operational excellence in a dynamic, collaborative environment. … Success in this role requires deep collaboration across infrastructure, service delivery, applications, and security to champion service excellence and drive continuous improvement. You will work closely with cross-functional teams to align operational and project activities with strategic goals and ensure a seamless experience for our internal ...

conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading. About the Role The Service Desk Manager plays a critical role in leading the effective operation of our service desk team and ensuring we consistently deliver an excellent customer experience. … agreed KPIs and SLAs, driving positive customer outcomes, and maintaining high standards across customer communications, ticket notes and time entries. Working closely with other service leaders, you will help create joined-up, collaborative and consistent service delivery across all service teams. This is an opportunity ...

About The Role Hippo is recruiting for senior consultants in service design. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co-create new service propositions or evolve existing services … user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design. [Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry ...

providers. PSL has a long reputation for being client-centric and delivering quality solutions. We need a team player to help ensure our SaaS service proposition operates in line with expectations and provide support to our clients when they have issues or need guidance. Mission The Operations Support Engineers … ensure our service delivery aligns to client expectation and contractual obligations. Ensuring the service is always available & proactively monitored so that issues are addressed to limit customer is impact, with full support when they are, not just to address the issue but ensure it doesn’t reoccur. ...

display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly … DETAILS As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. This is not just a support role. It is a pivotal ...

Amex GBT is seeking a skilled professional to lead IT service delivery and complex technology implementations. You will partner with stakeholders, design efficient processes, and drive end-to-end delivery across Service Desk and EUC environments. The role requires strong project management, stakeholder engagement ...

business is headquartered in London, with over 1300 specialists throughout 16 offices across the UK and Ireland. Job Description Reports to: IT Service Delivery Manager UK and Ireland Department: EMEA Technology Solutions Location: London To provide a professional on-site Second Line Deskside IT support service … agreed support hours Monday to Friday. This should be in line with internal incident, change, configuration and project management processes to agreed Service Level Targets. The role is based in the London office and provides onsite support to all UK and Ireland offices. Travel to other Colliers offices ...

know your preferred working pattern on your application. Let us introduce the role The Security Operations Lead is responsible for the end-to-end delivery and continuous improvement of security services. This includes managing day-to-day security operations, ensuring compliance, and leading the response to security incidents. … Security Operations Lead will drive initiatives to strengthen the organisations security posture while maintaining high levels of service performance. Key Accountabilities: Service Delivery Excellence : Accountable for ensuring that security services are delivered according to established SLAs, meeting business requirements, and security standards. Incident and Issue Management : Accountable ...

know your preferred working pattern on your application. Let us introduce the role The Security Operations Lead is responsible for the end-to-end delivery and continuous improvement of security services. This includes managing day-to-day security operations, ensuring compliance, and leading the response to security incidents. … Security Operations Lead will drive initiatives to strengthen the organisations security posture while maintaining high levels of service performance. Key Accountabilities: Service Delivery Excellence : Accountable for ensuring that security services are delivered according to established SLAs, meeting business requirements, and security standards. Incident and Issue Management : Accountable ...

Hybrid working, minimum 3 days in office per week. We will be moving from Bracknell to Maidenhead towards the end of the year. As Service Delivery Manager (SDM) you will act as a single point of contact for all activities relating to your assigned accounts. You will develop … sustain excellent customer relationships at all levels and ensure that all contractual service levels are achieved; ensure customer satisfaction; and commercial control. The role will also manage budgets and P&L for your assigned accounts. You will be responsible for ensuring retention of existing business and explore and secure ...

Service Delivery Manager (SDM) at Tiger Resourcing Group in West Malling, United Kingdom, will ensure delivery of technology services to a specific business unit, balancing customer needs with resources and commercial pressures. You will own end-to-end service provision, manage incidents and service requests ...

University of Salford’s Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end‐to‐end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root causes … produce actionable insights and influence strategic decisions across the university’s technology landscape. You will work closely with service owners, technical teams and senior leadership to translate data into measurable improvements, ensuring high‐quality, reliable digital services for staff and students. This role is ideal for a proactive, data ...

Engineering Team Leader Department: Service Delivery Employment Type: Permanent Location: Multiple Locations Compensation: £35,000 - £40,000/year Description Location: Shoreham or Exeter (remote working within the South East or South West will be considered) Salary: £35,000 to £40,000 Introduction Focus Group is a £300m … medium-sized business (SME) customers. As we continue to grow through new products and acquisitions, we’re committed to setting new standards in managed service excellence. Our Operations team makes sure every job runs smoothly from order to payment, so our valued customers always receive exceptional service. As Engineering ...

looking for the opportunity to build your own pipeline, secure new logos, and join a global organisation with a strong reputation across IT support, service desk and service management solutions? This is an excellent opportunity to join a market-leading IT services organisation in a predominantly new-business … building lasting relationships with senior decision-makers and managing the sales process from initial engagement through to close. Working closely with technical and service delivery teams, you'll develop tailored solutions centred around outsourced Service Desk, IT Support and End User Support services. Following successful onboarding ...

looking for the opportunity to build your own pipeline, secure new logos, and join a global organisation with a strong reputation across IT support, service desk and service management solutions? This is an excellent opportunity to join a market-leading IT services organisation in a predominantly new-business … building lasting relationships with senior decision-makers and managing the sales process from initial engagement through to close. Working closely with technical and service delivery teams, you'll develop tailored solutions centred around outsourced Service Desk, IT Support and End User Support services. Following successful onboarding ...

summary Band 4 Service Desk Analyst The post holder will be expected to operate within SLA/OLA standards expected by customers. This role will have the responsibility for receiving all incoming issues and information requests to HIS with the brief to either resolve to a conclusion … will need to operate within a busy call centre environment and will need to ensure that they follow procedures that have been developed. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. This post may require ...

this software. If you are shortlisted, you can expect to hear from us within 10 working days of the advert closing.Participate in the delivery of an efficient, responsive, effective and customer focused IT support service. Junior IT Technicians will have responsibility for ensuring that IT technical support is provided … appropriate levels of customer service in line with corporate Service Level Agreements. Main duties of the job As a Digital Support Technician – Asset Management, you will take a lead role in ensuring the Trust’s digital infrastructure is supported through the strategic and operational management of IT assets. ...

Clarks is seeking a strategic Service Delivery Manager to oversee external IT service providers, focusing on senior stakeholder engagement and service continuity. You will act as the single escalation point for service issues and drive governance, KPI reporting, and continuous improvement across a complex, multi ...

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Regional Manager to join our Network Health team to look after our northern … home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel. At InPost UK, we’re building an unparalleled group of talent that’s committed ...