251 to 275 of 586 Service Delivery Jobs in England

Leeds office. What does the role entail? Provide 2nd line support to a user base of 1,450 colleagues via telephone, the service desk, and Microsoft Teams. Collaborate with the Head of Service Delivery and the Infrastructure Manager to resolve complex queries and issues relating to Isio … filter, web firewall, IPS/IDS) Keep systems up to date by installing software/firmware updates in line with vendor releases, while maintaining service availability for staff and clients TCP/IP, DNS, DHCP, firewalls, switches and wireless access points (Cisco Meraki focus) Why Join Isio Isio ...

modern and evolving technology landscape. This is an excellent opportunity for a technically capable engineer who enjoys both hands on support and project delivery, and is looking to develop their skills across a broad infrastructure and cloud estate. Based in Liverpool or Manchester, you'll be working with … migrations to SaaS and IaaS platforms, ensuring a varied and engaging workload. As one of our Infrastructure Analysts, you will:- Support the development, delivery, and maintenance of enterprise infrastructure and IT systems across multiple locations Work closely with Infrastructure leadership to ensure reliable and resilient service delivery ...

sector clients across the KPMG Islands Group. You will work closely with managers and senior leaders to implement strategies that modernize government operations, improve service delivery, and enhance efficiency. This role involves project coordination, stakeholder engagement, risk compliance, and supporting team development. Key Responsibilities Digital Transformation Support: Assist ...

Cross (Rugby) hospitals; estates and facilities management at Warwick, Stratford upon Avon and Ellen Badger hospitals, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts. Subject to the Company and individual's performance, an annual discretionary bonus will be awarded. There is automatic … multi-system organisation. Proven experience in extracting, manipulating, and integrating data from multiple, interdependent systems and databases Demonstrable experience in the design, development, and delivery of dashboards, reports, and analytical outputs that inform decision-making at operational and strategic levels. Experience in translating complex data into clear, meaningful insight ...

Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure … Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Continuous Improvement: Identify improvement opportunities ...

Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure … Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Continuous Improvement: Identify improvement opportunities ...

This is not business-as-usual IT leadership. The CIO will be accountable for shaping and executing a transformation programme that may include: Uplifting service resilience and operational maturity across a critical on-prem estate Driving security hardening and control compliance (including network security and privileged access) Modernising legacy … platforms/tooling while maintaining continuous availability Establishing stronger governance, reporting, and delivery cadence across teams and suppliers Enabling the organisation to operate faster, safer, and with clearer accountability Key Responsibilities Lead the end-to-end technology strategy and transformation roadmap , aligned to mission outcomes and security constraints. Take ...

remote engineer for a substantial corporate user base Being instrumental in the creation of strong and effective relationships with business users to ensure that service delivery meets their expectations Attending Service Management meetings to represent and resolve operational escalations and priorities for both locally to the site … Develop trends by monitoring and analysing Incidents, Problems and Requests Working cross-organisation with other IT analysts and engineers to provide prompt and efficient service To accurately record incidents using the relevant logging systems in a timely manner in accordance with agreed SLAs Escalate issues as appropriate in accordance ...

Engineer. This is a fantastic opportunity to join a collaborative IT function within a business that continues to invest heavily in technology, infrastructure, and service improvement across the wider organisation. Please note this is a FTC. Key Responsibilities Advanced Incident Management & Resolution Diagnose and resolve hardware, software, and network … related issues across varying levels of complexity Analyse and troubleshoot system faults, service disruptions, and performance issues Manage and resolve incidents and service requests within agreed SLAs Technical Support & System Maintenance Install, configure, and maintain hardware and software components Support infrastructure environments including servers, networking equipment, and core ...

Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you’ll manage and mentor a team … project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

value from their technology and managed services. This role is ideal for someone who started their career in hands-on IT support, technical support, service desk, or infrastructure engineering and has naturally progressed into a more customer-facing position. You'll combine strong technical understanding with relationship management skills … acting as the bridge between technical delivery teams and customer stakeholders. As a Technical Customer Success Manager, you will proactively support customers through technical guidance, strategic planning, service improvement and ongoing relationship management. You'll help customers understand their environments, reduce risk, improve performance and ensure they receive ...

imperfect environments, brings structure to ambiguity, and builds high-performing teams and scalable systems. We are a scaling payroll technology business operating across technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership … c.35 people) and oversee a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high service standards to unlock its full potential. Your mandate: fix, build, scale. Within 12 months: stabilise operations, embed accountability, and significantly improve delivery consistency ...

Ciena Corporation is seeking a Partner Manager for the EU & UK region to oversee service partner relationships and ensure delivery performance. The ideal candidate will have 5-8 years of experience in partner management, demonstrate strong commercial acumen, and possess relationship-building skills. Responsibilities include managing service ...

mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve … contribute to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. The engineer will also work closely with security, compliance, and disaster recovery teams to ensure that cloud services are not only ...

well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities … queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online chat and via written letter in an appropriate, professional manner. ...

Location: Hybrid Salary: £50,000+ The Opportunity We're looking for a Platform Lead Engineer to take ownership of core platforms and lead the delivery of key infrastructure and cloud projects across the business. This is a hands-on leadership role where you'll drive platform improvements, project delivery … ensure systems are stable, secure, and continuously improving , while mentoring engineers and raising overall technical standards. What You'll Be Doing Leading the delivery of infrastructure and platform projects across cloud, on-prem, and hybrid environments Acting as the technical owner for core platforms , ensuring performance, reliability, and ongoing ...

global network of experts, and act as a trusted advisor guiding clients through strategic change - from early visioning and Phase 0 assessments to MVP delivery and enterprise rollout. Key Responsibilities: Strategy, Consulting & Value Creation Generate consulting-led opportunities and contribute to industry thought leadership Co-create next-generation business … executive workshops Build business cases, value realization models, and transformation roadmaps Communicate complex technology concepts in business-led, C-suite language Enterprise Architecture & Transformation Delivery Design and synthesize end-to-end processes across: Planning, Sales, Procurement Manufacturing, Warehousing & Logistics Plant Maintenance and Customer Service Define enterprise transformation roadmaps ...

site with the client at least 3 days a week Escalation of opportunities and challenges to ensure we are providing best in class service and support at all times Liaising with the new business manager to ensure we are spotting and creating opportunities Utilising personal and industry contacts (using … opportunities Rigorous focus on process ensuring regular monthly and quarterly account management meetings, as well as championing continuous improvement opportunities Interface with the Service Delivery Manager and Practice Manager to ensure accurate handover of delivery and handover of the overall delivery process as required ...

professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability, and continuous improvement. As a Software Project Manager you will manage day-to-day delivery of software projects, maintain and track … sprint plans, backlog progress and delivery metrics. Support quality assurance activities, including coordination of UAT, defect tracking and resolution Required Skills: Experience delivering software projects. Strong experience in Agile frameworks (Scrum/Kanban). Experience with delivery tooling (e.g. Azure DevOps, Jira or similar). Experience with software ...

JavaScript and Python - ticket routing, billing triggers, licence lifecycle, CRM sequences, alert-to-action logic. Build and maintain Azure middleware (Logic Apps, API Management, Service Bus) as IaC via Terraform through a CI/CD pipeline. Iterate the acquisition onboarding playbook. What we're looking for * 5+ years hands … Azure Integration Services * M&A, high-growth or multi-entity MSP environments * MSP sector background - PSA/RMM/CRM workflows, billing and service delivery * AI-assisted development (Copilot, Cursor or similar) * Agile delivery, DevOps and CI/CD pipeline experience Why this role A rare chance ...

JavaScript and Python - ticket routing, billing triggers, licence lifecycle, CRM sequences, alert-to-action logic. Build and maintain Azure middleware (Logic Apps, API Management, Service Bus) as IaC via Terraform through a CI/CD pipeline. Iterate the acquisition onboarding playbook. What we're looking for * 5+ years hands … Azure Integration Services* M&A, high-growth or multi-entity MSP environments* MSP sector background - PSA/RMM/CRM workflows, billing and service delivery* AI-assisted development (Copilot, Cursor or similar)* Agile delivery, DevOps and CI/CD pipeline experience Why this role A rare chance ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve ...

office Oakleaf Partnership are working with a leading international financial institution is seeking an experienced IT Asset Management Specialist to join its Technology Service Delivery team in London. This is a senior, hands-on role for an experienced IT Asset Management and Configuration Management specialist who can independently … Americas. Technology, operational resilience and regulatory compliance are central to their strategy, and they are continuing to invest in strengthening their IT governance and service management capabilities. As an IT Asset Management Practitioner, you will play a key role in maturing IT Asset Management, Software Asset Management and Configuration ...

approx. 2-3x per week & on call rota We're looking for an experienced senior IT leader to be responsible for ensuring the delivery of secure, resilient, and high-performing technology services that support critical organisational operations. You will act as the technical authority, shaping architecture, standards … distance to the Hampshire region and already hold full UK right to work. Skills and experience required: Proven experience in an ICT support and delivery environment. Strong understanding of IT governance, change management, and service delivery frameworks e.g. ITILv4 Understanding of system integration principles and software testing ...