451 to 475 of 1,488 Service Delivery Jobs in England

senior stakeholders to shape and deliver technology strategy that supports organisational objectives.Your new roleLead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability.Drive operational excellence across data centre, network, security and endpoint technology services.Champion Agile and ITIL best practices across service delivery and support functions.Manage major incidents, service improvements and technology roadmaps.Oversee supplier relationships, contracts and service performance.Manage budgets, resources and technology investments.Collaborate with business leaders to align technology services with organisational needs.What you'll need to succeedProven leadership experience across infrastructure, networking and cyber security disciplines.Strong knowledge ...

additional information about the Wella Company please visit www.wellacompany.com . THE ROLE The Director, Digital Partner for HR and Legal is a strategic and delivery-focused technology leader responsible for enabling Wella’s global HR and Legal functions through scalable, secure, and business-aligned digital solutions. Reporting … role partners closely with HR and Legal leaders to drive targeted transformation across workforce management, employee experience, compliance, and legal operations—unlocking efficiency, improving service delivery, and ensuring regulatory adherence. This role provides both strategic input and hands‐on leadership across the lifecycle of enterprise applications that support ...

About Valiantys Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient … human-centered ways of working. With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams. For more information, visit https://valiantys.com. Job Summary As a Lead Atlassian ...

develop our critical 24/7 services, including Helpline, Out of Hours and CCTV operations. This is a unique opportunity to combine strategic leadership, service transformation and business development while delivering services that have a direct impact on the safety, independence and wellbeing of vulnerable people within our communities.As … ensure our services remain innovative, responsive and financially sustainable. You will also play a key role in identifying opportunities arising from Local Government Reform, service integration and the evolving Adult Social Care landscape.About the RoleYou will provide strategic and operational leadership across a range of 24/7 services ...

## Head of Service Development – UnitasApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR-0023567The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach … globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with ...

design, and deliver Salesforce-enabled business transformation. This role will focus on leading discovery, translating business needs into practical Salesforce solutions, guiding configuration-led delivery, and supporting adoption—while coaching functional consultants and working collaboratively with technical and client teams. You’ll work across Salesforce Clouds, Agentforce, Data Cloud … clients deliver sustained outcomes Your role will include, but isn’t limited to:Business processes, user journeys, and Salesforce-enabled operating models that improve service delivery and support measurable client outcomes Functional solution designs across Sales Cloud, Service Cloud, Experience Cloud, Public Sector Solutions, Industry Clouds, Flow ...

stakeholders and leadership team to build a business and technology strategy for the Finance business. You will focus on End-to-end business service delivery and operations for Finance; understanding holistic business requirements, handling all associated build and run activity, collaborating with other IT functions, and aligning with … service management. Ensure that security, compliance and other governance requirements are built into the core of any new/changed services and conform with over-arching security, risk and governance frameworks and standards. Be instrumental in the future roadmap, working with suppliers and CDIO colleagues to help transform HMRC ...

stakeholders and leadership team to build a business and technology strategy for the Finance business. You will focus on End-to-end business service delivery and operations for Finance; understanding holistic business requirements, handling all associated build and run activity, collaborating with other IT functions, and aligning with … service management. Ensure that security, compliance and other governance requirements are built into the core of any new/changed services and conform with over-arching security, risk and governance frameworks and standards. Be instrumental in the future roadmap, working with suppliers and CDIO colleagues to help transform HMRC ...

stakeholders and leadership team to build a business and technology strategy for the Finance business. You will focus on End-to-end business service delivery and operations for Finance; understanding holistic business requirements, handling all associated build and run activity, collaborating with other IT functions, and aligning with … service management. Ensure that security, compliance and other governance requirements are built into the core of any new/changed services and conform with over-arching security, risk and governance frameworks and standards. Be instrumental in the future roadmap, working with suppliers and CDIO colleagues to help transform HMRC ...

shape and deliver technology strategy that supports organisational objectives. Your new role Lead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets, resources and technology investments. Collaborate with business leaders to align technology services with organisational needs. What you'll need to succeed Proven leadership experience across infrastructure, networking ...

Account based DC Facilities, ensuring financial and operational commitments are met and where practicable exceeded, whilst also supporting retention and growth. This includes service delivery, P&L oversight and budget management, QHSE, regulatory compliance, people and talent management, operations management, and business development. What this job involves: Provide … ensure additional services and projects are added, and contracts are renewed. Ensure optimum staffing structures operate across your region, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure appropriate account review, audit and governance regimes exist to meet regulatory, policy and contractual commitments ...

period of significant growth and transformation as the business accelerates client migration to its Stridyn cloud platform. This role leads the day-to-day delivery operation of the EMEA practice: owning delivery performance, regional operating discipline, and the leadership of the regional delivery organisation.The Director provides … senior delivery leadership that allows the EMEA PS function to operate at consistent, scalable quality within Aderant's global Professional Services operating model — with clear ownership of regional execution, client escalation, and the critical interfaces with Sales, Support, and Client Success.Key responsibilitiesDelivery leadershipOwn end-to-end delivery performance ...

overall governance and enterprise design of solution fitment with customer requirements. As Large deal architect you will oversee fitment of technical solution design, service design, commercial model and contractual framework for complex solutions in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility … customer requirement, internal readiness and market competitiveness. This is a tactical role that leads large RFP and significantly contributes in aligning end-to-end service model across delivery and assurance cycles with objectives and requirements of the RFP Minimum Qualifications & ExperienceBachelors degree in engineering; 12-15 Years relevant ...

Managed Services Pre-Sales Service Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet … that maintain project momentum. Collaborate Cross-Functionally : Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery. Contribute to Service Development : Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative. Drive Successful ...

summary The Customer Service Centre and Switchboard Team Leader will provide a comprehensive, high quality service to patients, staff and members of the public on behalf of the Trust. Acting as the first point of contact for frontline staff, the Team leader will oversee … management of the customer service and switchboard teams ensuring the effective delivery of services. Main duties of the job As a subject matter expert on switchboard and helpdesk processes, the Team Leader will manage daily staff rosters to ensure appropriate coverage and maintain service efficiency. They will ...

their live technology estate, ensuring stability, resilience, and continuous improvement. This is a hands-on role, working across architecture, operations, and third-party service delivery to ensure systems are effectively transitioned into BAU and optimised over time. Key Responsibilities Lead technical oversight of the live IT estate, ensuring … stability, performance, and resilience Work closely with architecture teams to transition solutions into operational service Provide governance and oversight of managed service providers, ensuring quality delivery Review and assess technical changes, focusing on risk, impact, and alignment Drive incident analysis and root cause resolution across complex environments ...

supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.Job SummaryYour Career We are seeking an experienced Senior Service Desk/Field Engineer to join our IT Service Desk team. You will serve as a technical expert and a key contributor … delivery, optimization, and automation of end-user support and workplace technology services. You’ll take full ownership of complex issues, implement scalable support solutions, and partner with global IT teams to strengthen system reliability and user experience.This role blends hands-on technical execution with strategic problem-solving and process ...

experienced M&A Programme Director to play a pivotal role in a high-profile separation programme.This is a unique opportunity to lead the delivery and governance of technology services during a complex transition, ensuring operational continuity while supporting the successful separation of a significant business unit. You’ll work … across multiple technology domains, collaborating with senior stakeholders, service owners, vendors and commercial teams to deliver a structured and well-governed transition.The RoleAs the M&A Programme Director, you will establish the governance framework for transition services, oversee service delivery throughout the transition period, manage commercial obligations ...

operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. … endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service ...

design, implementation and administration activitiesUse cases preparation and implementation, connector deployment, maintenance & health checksResponsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assistAnalyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breachEstablishing and governing the security incident … response processes, investigations and security operational processesMaintenance and enhancement of formal service catalogue, service descriptions, targets and performance against theseEnsure security services, tools and platforms are adequately maintainedMonitoring of and reporting on the effectiveness of our security enforcing technologies.Identification and ongoing monitoring of specific security risks and KPIs ...

Overview PJT Partners is seeking an experienced IT Service Manager to lead day‐to‐day IT support operations across our international offices, including London, continental Europe, the Middle East, and APAC. This hands‐on, technical lead role reports to the Global Support Head in New York and the Head … complex or high‐priority incidents across all international locations. Own day‐to‐day performance of the international support team, ensuring SLAs are met and service quality is consistently maintained across London, Europe, Middle East, and APAC. Act as the escalation point for P1/P2 incidents impacting international offices ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

Deputy Laboratory Manager on a 12-month fixed-term maternity cover contract. This is a key leadership role within a specialist clinical laboratory service, providing technical expertise, operational management support, and professional leadership to the TDM team. The successful candidate will work closely with the Laboratory Manager to ensure … delivery of a high-quality, responsive and patient-focused service, supporting the monitoring of immunosuppressants, and other therapeutic drugs. The post holder will provide day-to-day technical leadership, lead service development initiatives and contribute to strategic planning to ensure the laboratory continues to meet accreditation standards ...

seeking an experienced Head of IT Service Management (ITSM) to lead and evolve the organisation's IT service delivery function, ensuring the highest levels of operational excellence, service quality, and customer satisfaction. The successful candidate will be responsible for defining and implementing ITSM strategies, frameworks … best practices across the business, leveraging platforms such as ServiceNow and Jira to drive service improvement, incident management, change management, problem management, and service request processes. This role requires a strategic leader who can align IT services with business objectives, establish governance frameworks, monitor service performance through ...

Purpose: Youth Justice Service 1. To provide an effective administrative and support service across all areas of the Youth Justice Service. Duties of the Post: Youth Justice Service To maintain personnel, financial and management information administrativesystems. To place orders for goods and equipment as authorised. To ensure … that inventories of equipment held by the Service are maintained. To maintain a range of different filing systems. To organise, attend and minute professional meetings, To maintain diaries and appointments systems, record of staff movements, arrange duty rotas To assist with the provision of a reception service, (i.e. ...