501 to 525 of 561 Service Delivery Jobs in England

Sales - Global Service Providers (United Kingdom) page is loaded## RVP, Sales - Global Service Providers (United Kingdom)locations: Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-11674Calix is a fast-paced, entrepreneurial environment where you will be empowered to sell communications and applications solutions … remote-based position located in London, United Kingdom.With over $2B of R&D in our 3rd generation platform, we are expanding our Global Service Provider Sales Team and are looking for an RVP who will be responsible for developing new business with Global Service providers and associated accounts. ...

title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. … where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests ...

with colleagues and third-party suppliers, communicates clearly with non-technical users, identifies recurring issues, and contributes to IT projects, system improvements, and overall service reliability. What you'll need to succeed Proven experience in IT support, service desk, or desktop support roles with strong troubleshooting and diagnostic … skills. Solid knowledge of Microsoft 365 and experience supporting Windows laptops, desktops, and core business systems. Ability to manage and prioritise service desk tickets effectively, taking ownership through to resolution. Strong communication and interpersonal skills, with the ability to support non-technical users clearly and patiently. Good organisational skills ...

commercially minded Senior Lead Data Analyst to play a pivotal role within our Data Services team. This is an exciting opportunity to lead the delivery of high-quality analytics, drive data-driven decision-making, and help shape the future of advanced analytics across the organisation. As a key member … external stakeholders. You will combine strong technical expertise with leadership capabilities, mentoring analysts and championing best practices in analytics, data governance, and self-service reporting. Key Responsibilities Lead the delivery of analytical solutions that provide accurate, relevant, and actionable business insights. Apply a range of analytical techniques, from ...

highly skilled and motivated Senior Software Developer to join our newly formed Automation and AI team. This is a key role supporting the delivery of our digital transformation strategy, with a focus on building scalable, secure, and user-centred solutions using Microsoft technologies. As part of Kent Police … commitment to innovation and public service, you will play a pivotal role in developing, and delivering robust automation solutions using Power Apps, Power Automate, and related Microsoft 365 technologies. You will support the technical implementation of our Centre of Excellence (CoE) and ensure the secure and scalable deployment ...

seeking an experienced Penetration Testing Lead to take ownership of their offensive security function. This is a hands-on leadership role that combines technical delivery, team management, and strategic direction across a broad range of cyber security services. You will lead a team of security consultants delivering penetration testing … successful candidate will play a key role in shaping the future direction of the security practice, driving quality standards, mentoring consultants, and expanding service capabilities. Key Responsibilities Lead, mentor, and develop a team of penetration testers and security consultants. Manage the day-to-day operations of the offensive security ...

recommendations to improve security posture. Ensure adherence to operational processes, SLAs, KPIs and security policies. Drive continuous improvement across SOC processes, tooling and service delivery. Essential Skills & Experience Current Developed Vetting (DV) Clearance . Strong experience administering and tuning SIEM and SOAR platforms. Hands-on experience with technologies such … Perl or similar. Understanding of network forensics, threat intelligence and cyber threat detection methodologies. Knowledge of ISO 27001:2022 , MITRE ATT&CK , and IT Service Management principles. ...

recommendations to improve security posture. Ensure adherence to operational processes, SLAs, KPIs and security policies. Drive continuous improvement across SOC processes, tooling and service delivery. Essential Skills & Experience Current Developed Vetting (DV) Clearance . Strong experience administering and tuning SIEM and SOAR platforms. Hands-on experience with technologies such … Perl or similar. Understanding of network forensics, threat intelligence and cyber threat detection methodologies. Knowledge of ISO 27001:2022 , MITRE ATT&CK , and IT Service Management principles. If you'd like to discuss this Senior SOC Analyst in more detail, please send your updated CV to (url removed ...

BYOD) The Role We're seeking an experienced Performance Analyst to support a major public sector digital programme . You'll analyse and interpret service and operational performance data to drive informed decision-making and continuous improvement across government digital services. Working within Agile teams, you will deliver clear … actionable insights into user behaviour and service performance, helping to optimise user journeys and enhance overall service delivery. Key Responsibilities Performance Measurement & Analysis Define and track KPIs, SLAs, and service performance metrics Analyse user journeys, service usage, and operational data Identify trends, anomalies, risks, and optimisation ...

processing. Maintain accurate ICT asset records and support asset management processes. Provide administrative support relating to telephony contracts, Freedom of Information (FOI) requests, and service documentation. Use IT service management systems to accurately record and maintain service-related information. Support the continuous improvement of planning, administration … service management processes. Liaise with colleagues, suppliers, and stakeholders to resolve queries and support service delivery. Requirements: Experience providing administrative support within an IT, ICT, business systems, finance, or procurement environment. Knowledge of procurement processes, contract administration, or budget administration. Experience maintaining records, databases, asset registers, or management ...

processing. Maintain accurate ICT asset records and support asset management processes. Provide administrative support relating to telephony contracts, Freedom of Information (FOI) requests, and service documentation. Use IT service management systems to accurately record and maintain service-related information. Support the continuous improvement of planning, administration … service management processes. Liaise with colleagues, suppliers, and stakeholders to resolve queries and support service delivery. Requirements: Experience providing administrative support within an IT, ICT, business systems, finance, or procurement environment. Knowledge of procurement processes, contract administration, or budget administration. Experience maintaining records, databases, asset registers, or management ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

thinking culture that values expertise and dedication. Working here provides an opportunity to be part of impactful projects that support national security and public service, offering a rewarding environment for professional growth and development. Role Overview This contract position has been created to strengthen and embed our Client … certification processes, aiming to establish sustainable compliance models. Provide mentorship and capability-building support to internal cyber teams. Offer guidance on managing suppliers, overseeing service transitions, and regulated service delivery. Assist in developing incident response and operational resilience plans to ensure readiness. Contribute to comprehensive cyber reporting ...

Line Support Customer Service Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Day-to-day of the role: Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system … capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within a service ...

This Service Desk Administrator is a fantastic opportunity to join a highly respected technical services business where your coordination skills will have a direct impact on customer satisfaction and service delivery. If you enjoy being at the centre of operations, solving problems and keeping everything running smoothly, this … closely with major clients in a varied and fast-moving environment Opportunity to develop specialist technical knowledge within a growing sector Your responsibilities as Service Desk Administrator Manage and coordinate requests through the management platform Liaise with onsite engineers and technical support teams to ensure prompt issue resolution Schedule ...

planning, reporting, budget management, resource management, execution and risk management. They will work collaboratively with senior People and Organisational Culture stakeholders, Heads of Service and external supplier(s) to deliver a fully integrated HR, Payroll and Finance system that supports the target operating model design and ambitions … service, while complying with relevant regulations. The post holder will guide process area design leads through the implementation, supporting them in designing a leading practice solution where possible and helping them understand the dependencies between areas of the taxonomy. They will manage design governance for the workstream, including ...

planning, reporting, budget management, resource management, execution and risk management. They will work collaboratively with senior People and Organisational Culture stakeholders, Heads of Service and external supplier(s) to deliver a fully integrated HR, Payroll and Finance system that supports the target operating model design and ambitions … service, while complying with relevant regulations. The post holder will guide process area design leads through the implementation, supporting them in designing a leading practice solution where possible and helping them understand the dependencies between areas of the taxonomy. They will manage design governance for the workstream, including ...

taking automation and AI beyond proof-of-concept and into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that support everything from energy trading and risk to field operations and critical infrastructure. If you want to solve complex … Centrica operates over the next decade, this is the place to do it. The Software Engineering Manager provides technical leadership, engineering governance and delivery oversight for the Amazon Connect squads. The role ensures platform features, integrations and non-functional capabilities are engineered to a high standard, supporting accurate forecasting ...

Salary: £30,000 Hours: 37.5 hours per week The Role As an Engineer, you provide high-quality onsite technical support, contribute to infrastructure and service improvement projects, and act as the first technical escalation point for complex hardware and software issues. You maintain a professional, customer focused approach … Experience: Proven ability to deliver high-quality technical support, resolving a wide range of faults, queries, and incidents in a timely manner. Strong customer service focus, with the ability to communicate confidently, professionally, and effectively with customers, colleagues, and stakeholders. Experience managing and prioritising workloads to meet SLAs, KPIs ...

Their focus is on empowering people, strengthening leadership capability, and driving meaningful organisational change aligned to their long-term vision. Role Purpose Support the delivery, development and improvement of DevOps services, systems and IT projects. Provide senior technical support across key applications so staff and students have reliable systems … Server, MySQL and PostgreSQL. Keep systems, code, configurations and technical processes properly documented. Mentor DevOps Application Engineers and help improve team knowledge, skills and service delivery. Essential Requirements Good understanding of Azure design, not just AWS, because Azure is set up and managed differently. Relevant qualification in IT, Computing ...

opportunity to lead an established regional team while playing a pivotal role in the continued growth of one of the consultancy's strongest service lines. This is one of only three Regional Director appointments being made across the UK and Ireland, highlighting the level of investment and long-term … front. You'll take ownership of a growing regional team of approximately 10 professionals, providing strategic direction while remaining actively involved in project delivery, client engagement and business development. The successful candidate will be responsible for developing existing client relationships, securing new opportunities and driving sustainable growth across ...

support, you will help to maximise my clients back-office system functionality by ensuring changes are successfully embedded company wide You will support the delivery of multiple projects to enhance the services delivered to clients You will produce a range of regular and ad-hoc reports and data analysis … systems and adherence to data standards You will contribute or lead operational improvement projects focused on improving efficiency, data accuracy, and client service delivery. Identify inefficiencies and implement scalable solutions to improve system workflows You will update tax year-end legislation changes across a number of internal systems ...

supporting people across the organisation with Microsoft 365 and other core systems, and helping them adopt good digital habits that improve collaboration, productivity and service delivery. Working closely with a CRM Manager and an external Microsoft support partner, you will coordinate day-to-day support, manage escalations … technology records. This position will suit an individual with hands-on systems administration and IT support experience who is comfortable working alongside a managed service provider. You will bring strong Microsoft 365 skills, the ability to troubleshoot issues and manage competing priorities, and a collaborative, user-focused mindset. Experience ...

work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers, and end-users, ensuring maintenance … service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with shifts between 6:00am9 ...

Reading, Hybrid Working (On site 2 or 3 days per week), To Start ASAP, 6 Month Contract Your new company Step into a key delivery role within a large, forward-thinking Upper Tier Authority delivering a high-profile Local Government Reorganisation (LGR). This is a once … will reshape how services are delivered, bringing together multiple councils into a single, modern, unitary organisation. The programme is now moving from proposal into delivery, with a clear focus on pace, coordination and execution. As a result, there is strong demand for Project Managers who have recently been involved ...