476 to 500 of 1,805 Service Delivery Jobs in England

take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology … Infrastructure as Code: You'll create a reusable, modular Terraform codebase so that provisioning new environments and data products is fast and repeatable. Automate Delivery: You'll implement CI/CD pipelines that give us automated, controlled and auditable deployments of both infrastructure and data code. Engineer Data Pipelines ...

customer’s technical landscape and business priorities, offering proactive advice and support throughout the customer journey. By working closely with Sales, Solutions, Engineering and Service Delivery teams, you will help increase product adoption, reduce technical risk and deliver clear, measurable outcomes. Sitting at the intersection of commercial … advisor, guiding customers on best practice, product capability and future roadmaps. Create and maintain Technical Success Plans that drive adoption, optimisation, upgrades, migrations and service improvement. Recommend solutions that improve performance, resilience, scalability, security and measurable customer outcomes. Spot technical risks early and coordinate mitigation plans, including disaster recovery ...

Description \n Middleware Platforms Support Lead - Vice President \n Sector: Financial Services/Banking Department: Production Management & Service Delivery \n About the opportunity \n Our client, a leading international financial services organisation, is seeking an experienced Middleware Platforms Support Lead at Vice President level to join its Production … Management & Service Delivery function. \n This is a senior, hands-on technical leadership role supporting the Middleware platforms underpinning business-critical services within a complex, global banking environment. \n The successful candidate will act as a senior escalation point for complex production issues while driving improvements in platform ...

Description \n Middleware Platforms Support Lead - Vice President \n Sector: Financial Services/Banking Department: Production Management & Service Delivery \n About the opportunity \n Our client, a leading international financial services organisation, is seeking an experienced Middleware Platforms Support Lead at Vice President level to join its Production … Management & Service Delivery function. \n This is a senior, hands-on technical leadership role supporting the Middleware platforms underpinning business-critical services within a complex, global banking environment. \n The successful candidate will act as a senior escalation point for complex production issues while driving improvements in platform ...

design, build and automate security capabilities that protect technology platforms at scale , with strategic objectives covering security-by-design, automation, technical guardrails, secure software delivery and cloud security maturity. The successful candidate will be an experienced security engineering leader who can translate security requirements into pragmatic, reusable engineering solutions … take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ...

Tripadvisor is seeking a Director of Service Delivery & Excellence, B2B, to lead end-to-end support across Viator Supply and Bókun. You will modernize operations with AI, ensure compliance, and drive supplier satisfaction throughout the partner lifecycle. Responsibilities include strategy development, vendor governance, and budget management while collaborating … with cross-functional teams worldwide. This senior role requires global leadership and a focus on scalable, high-quality service #J-18808-Ljbffr ...

Company. The relocation is currently proposed to take effect by early 2029. Position summary Join GSK as a Director Product Owner (G5) – Lab Execution & Service Operations in the Lab Capture & Experience team and play a vital role in defining and delivering the target‐state capabilities to ensure that … core GxP R&D LabWare LIMS and wider Lab Execution & Tech Operations systems reliably support the late‐stage portfolio, and to maintaining high‐quality service delivery across an established application landscape of around 150 LC&E applications used in R&D laboratories. You will build and lead ...

Hamilton Barnes Associates Limited is seeking a Service Delivery Specialist to manage a portfolio of 15-20 CCaaS accounts, focusing on the NICE-CX1 platform. This client-facing role emphasizes building strong stakeholder relationships and proactive service delivery. The role involves coordinating with technical and operational teams ...

Trakm8 is seeking an IT & Service Delivery Engineer based in Coleshill to ensure the availability, performance and security of telematics and corporate IT services. You will operate across on-premises data centres and AWS, supporting 800+ servers and eight production platforms with a small, multi-skilled team. Responsibilities ...

checklists, templates, and training materials. Required qualifications, capabilities, and skills Experience in leading or managing teams responsible for intake, case management, workflow coordination, approvals, service delivery, or control processes. Demonstrate strong understanding of SLAs, case tracking, issue management, escalation management, operational reporting, and process controls in a highly … governed environment. Proven ability to manage high volumes of work while maintaining accuracy, consistency, and attention to detail, including driving backlog reduction and service delivery improvements. Strong stakeholder management and communication skills across HR, technology, data/analytics, risk/control, legal, compliance, privacy, and governance teams, explaining ...

their mark in a professional community that truly values people, innovation, and achievement. The Role: The University of Portsmouth operates a centrally funded Managed Service scheme. This facilitates a centrally coordinated computing equipment replacement cycle and has enabled the University to standardise purchasing for general computing, improving value … money and the quality of service. The Senior Service Delivery Analyst will primarily assist in the preparation and deployment of IT equipment to staff and students across the university and associated processes. Working as part of the Managed Service Team, the Analyst will also provide 1st level ...

scope or estimates. Qualifications You will bring experience working with HR technology and people systems, using automation, workflow improvement and digital solutions to improve service delivery and the employee experience. You have a good understanding of HR processes across recruitment, onboarding and the wider employee lifecycle … will also have experience using Power Automate, or a similar workflow automation platform, and will be confident learning new systems quickly. You are organised, delivery-focused and comfortable managing multiple priorities. You enjoy working closely with HR Operations, Talent Acquisition and other stakeholders to identify opportunities for improvement ...

Company. The relocation is currently proposed to take effect by early 2029. Position summary Join GSK as a Director Product Owner (G5) – Lab Execution & Service Operations in the Lab Capture & Experience team and play a vital role in defining and delivering the target-state capabilities to ensure that … core GxP R&D LabWare LIMS and wider Lab Execution & Tech Operations systems reliably support the late-stage portfolio, and to maintaining high-quality service delivery across an established application landscape of around 150 LC&E applications used in R&D laboratories. You will build and lead ...

based on new communication channels and digital media. Reply’s services include Consulting, System Integration, and Digital Services. This role leads end-to-end delivery of managed IT and Google Cloud services across multiple clients, governing SLAs, escalations, and executive-level reports. The ideal candidate has 5+ years … service delivery leadership, strong ITIL, cloud know-how, and the ability to communicate with senior #J-18808-Ljbffr ...

William Grant & Sons in the United Kingdom is seeking a Service Delivery Engineer to join the Group Technology Services team in a hybrid role based in Cumbernauld. You will own incidents, support critical IT services, and drive automation to improve resolution times and user experience. The role requires … days in the Arete, Cumbernauld office and offers a strong customer-focused service mindset, collaboration with cross-functional teams, and opportunities to contribute to ITIL-aligned processes. #J-18808-Ljbffr ...

Ealing Council is seeking a motivated 2nd Line ICT Engineer to join the Service Delivery team in London. The role focuses on delivering high-quality, customer-focused technical support across the organisation, supporting Windows 11 devices and a Microsoft domain environment. The ideal candidate will have strong troubleshooting ...

secure, reliable, and scalable. This is a strategic and hands‐on leadership role, combining cybersecurity expertise with ownership of IT operations, infrastructure, and service delivery. You will build and lead high‐performing teams, establish robust processes and governance, and ensure our technology environment supports Fractile's rapid growth … growth. Own and oversee corporate IT operations, infrastructure, networks, cloud environments, endpoints, and enterprise systems, ensuring high availability, performance, security, and scalability. Lead IT service delivery, including employee technology, hardware and software provisioning, IT support, onboarding and offboarding, asset management, and enterprise applications. Protect Fractile's proprietary semiconductor ...

office and 2 days from home. The Cyber Operations Manager provides technical leadership across security operations and works closely with Infrastructure, Business Systems, Service Delivery, Risk & Compliance and third-party security providers to ensure threats are identified, investigated and managed effectively. We ideally need someone from Professional Services … rules and response playbooks, using threat intelligence and threat hunting, and driving timely vulnerability remediation. Experience managing outsourced security providers, holding suppliers accountable for service delivery and working collaboratively with internal IT and Risk & Compliance teams. Clear communication and stakeholder management skills, including explaining technical risks ...

take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology … rather than repeated manual intervention. Use incident and operational data to identify systemic reliability improvements and influence engineering priorities. Coordinate effectively across engineering, support, service management, security and other teams during significant production incidents. Help establish a culture of clear ownership, continuous learning and engineering-led operational improvement. Skills ...

member of the Customer Success team, you will manage customer relationships throughout their entire journey, including supporting enterprise clients, ensuring they receive excellent service and achieve maximum value from our solutions. This role requires strong technical understanding, organisation, and people skills, with the ability to build relationships with stakeholders … offer a competitive salary, an attractive commission structure, and a range of employee benefits. Responsibilities and Duties Lead customer success activities, ensuring high-quality service delivery aligned with client needs and business objectives. Act as the primary contact for customer queries, issues, and relationship management. Support and guide ...

CSMs play a uniquely influential and high‐profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler for our clients’ missions. You will … them understand their IT landscape and make confident, informed decisions. You will use our IT Health Scorecard, QBR and Roadmap & Strategy frameworks to turn service insight into clear, practical recommendations that customers can act on. You will own a focused portfolio rather than being spread too thin, giving ...

CSMs play a uniquely influential and high-profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler for our clients’ missions. You will … them understand their IT landscape and make confident, informed decisions.. You will use our IT Health Scorecard, QBR and Roadmap & Strategy frameworks to turn service insight into clear, practical recommendations that customers can act on. You will own a focused portfolio rather than being spread too thin, giving ...

services, cloud solutions, infrastructure and professional services. Manage contract renewals, commercial agreements and client account plans. Monitor account profitability, gross margins, pricing and service delivery costs. Develop commercial proposals, negotiate agreements and manage opportunities through to completion. Work closely with technical delivery, operations and sales teams … Identify opportunities to improve client success processes and overall operational efficiency. Essential Skills & Experience Minimum 5 years' experience in Client Success, Account Management or Service Delivery within B2B technology or managed services. Strong understanding of Managed IT Services, IT infrastructure, cloud technologies or outsourced IT support. Proven experience ...

offerings. As a customer advocate, you will ensure that our customers' needs and concerns are heard and addressed in our product development and service delivery processes. At Marqeta, we value the essential role our Production Support Engineers play in our service delivery chain and look forward … fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including ...

learned. Coordinate bid planning activity including timelines, responsibilities, response structure, requirements checklists, review checkpoints and submission requirements. Work with sales, solutions, contracts, finance, operations, service delivery and subject matter experts to gather inputs, track actions and maintain momentum throughout the bid process. Contribute to opportunity qualification … ability to deliver. Help develop customer focused win themes and response messaging that clearly explain SHI’s IT reseller, technology solutions, partner ecosystem and service delivery strengths. Review, edit and improve proposal content to ensure responses are compliant, accurate, consistent, well-structured and written in a clear, professional ...