51 to 75 of 1,805 Service Delivery Jobs in England

Service Delivery & Experience Manager Are you an experienced IT service management leader who can improve service performance while creating a simpler, more trusted experience for customers? This is an opportunity to shape how live IT services are delivered across Laing O'Rourke. You will guide service … looking for individuals who are curious, thoughtful, and motivated by contributing to work that has real industry impact. The role The IT Service Delivery & Experience Manager is responsible for how live IT services are delivered and experienced day to day. You will lead the incident, request, problem ...

Manager Role Overview The Vendor Manager will be responsible for managing relationships with our customers third-party vendors and suppliers to ensure the effective delivery of IT services. The role focuses on supplier performance, service quality, risk mitigation, governance, and continual service improvement in alignment with ITIL … SLAs, KPIs, and business objectives are consistently achieved. Key Responsibilities Vendor Relationship Management: Develop and maintain strong working relationships with strategic IT vendors and service providers. Act as the primary point of contact for supplier-related matters. Facilitate regular supplier governance meetings and service reviews in collaboration with ...

Remote Working with limited travel to offices locations in the UK, up to £160,000 base + Bonus + Benefits. Technology Operations | Business Transformation | Service Excellence Location: UK-wide – flexible location, with travel to key business locations as required The opportunity: Transform a large-scale technology operation, challenge … status quo and build a first-class customer delivery function. Are you a senior technology operations or professional services leader who knows how to turn underperforming operations into high-performing, customer-focused teams? Do you thrive on identifying what isn't working, challenging established thinking and implementing meaningful change ...

Relocate to Malta Service Delivery Manager (Consulting/Big 4) London, England, United Kingdom Job Openings Relocate to Malta Service Delivery Manager (Consulting/Big 4) About the job Relocate to Malta Service Delivery Manager (Consulting/Big 4) Our client’s Microsoft Business … Microsoft Dynamics 365 (D365) software line. As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team. Job Type: Full Time Work Place: Onsite Location: Malta, Europe (Relocate to Malta) Relocation : VISA & Relocation Package ...

exciting opportunity for internal candidates to progress within a growing and high performing part of Softcat's business, as a Tech Tower Service Delivery Manager. As you will know, the SD Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. … different department, we encourage all our employees to develop and grow with us. What you'll be doing As a Tech Tower Service Delivery Manager, you will be the first point of contact for customer, partner and internal queries relating to our Managed Services, with an alignment ...

About the role: Join Us as our IT Service Delivery Lead At London South East Academies Trust (LSEAT) , technology is at the heart of enabling exceptional education and support for our schools. We are looking for an enthusiastic, relationship-focused and highly organised IT Service Delivery Lead to help shape and lead the operational delivery of IT services across our growing Trust. Why This Role Matters This is an exciting opportunity for someone who enjoys working with people as much as technology. You'll play a pivotal role in ensuring our schools receive ...

Delivery and Operations Department: Service Delivery Employment Type: Permanent - Full Time Location: London, UK Description At Veovo we drive airport performance. Our Airport Operations, Revenue Management and Passenger Flow solutions help airports handle more aircraft and more passengers, with fewer delays and shorter queues. Some … world’s largest airports rely on us, and our modern, cloud-first SaaS platforms help them “go brilliantly”. As VP of Delivery and Operations, you’ll lead and grow Veovo’s delivery and service operations: everything involved in delivering and running our products for customers, plus ...

take the next step in your career? Join a technology and managed services provider delivering transformation solutions across AI, data, cybersecurity, networking, and service design. The organisation helps customers improve performance through specialist expertise, innovative technology, and outcome-focused solutions. This company is seeking a Service Delivery … manage a portfolio of CCaaS clients, with a focus on the NICE-CX1 platform. This client-facing role involves building strong stakeholder relationships, supporting service delivery, and working proactively with customers while collaborating within a team focused on long-term development and growth. Responsibilities: Managing a portfolio ...

Title: Senior Service Delivery Manager Location: Home-basedwith travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service) Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan Hours … part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement ...

worldwide to broadcast, telecommunications, corporate and government customers for over 55 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators. Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite … network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around ...

Profile Summary Reporting to the Head of Engineering, this senior role leads the operational management, service design, governance and delivery of Chaucer’s Cloud Microsoft 365 intelligent services function. It shapes the overall direction and evolution of M365 services and is accountable for the Power Platform estate, Microsoft … Copilot, Copilot Studio, the company Standard Operating Environment (SOE), and the reliable delivery and continuous improvement of M365 platform services. The role requires a service-focused technology leader who combines M365 platform ownership, service design, operational control, engineering oversight and stakeholder engagement. It leads the development ...

Service Delivery/Project Manager Rate - £400 PD Education - Degree Calibre Qualifications - ITIL and a Project Delivery Qualification Industry - FS Location - Leeds, City Centre Work Hours - 37.5 Hours PW THIS ROLE IS TO COVER THE PERIOD WHILST A PERMANENT HIRE IS MADE - YOU WILL BE ABLE … APPLY PERMANENTLY. As part of an ever expanding technical function this client have identified the need for a Service Delivery Manager to be responsible for the control and delivery of external IT Service provision as well as delivering, at a 'hands on' level, IT programmes ...

sustainability, and a better future. About your new role As part of our exciting growth journey, our team is on the lookout for a Service Delivery Representative to join us on a permanent basis. The primary function of the role is to support suppliers using NQC's platforms … based products. The validation and service delivery processes are an integral part of ensuring we deliver a quality level of service to our customers and clients, and the Service Delivery Representative role offers a blend of customer-focussed support and compliance analysis. Please note ...

Join our dynamic and innovative Fusion Service Delivery (FSD) Integrations Team, where you'll support data management client integrations for institutional investors. Fusion offers a cloud-native data solution for comprehensive data management, analytics, and reporting. With significant investment in analytics and future-ready skills, our team … platform. We seek exceptional candidates to promote innovation and deliver top-tier integration solutions for our clients. As a Business Analyst within the Fusion Service Delivery team, you will gather and document requirements, analyze and improve processes, design and implement solutions, manage stakeholders, support project execution, drive change ...

#PennineCarePeople PLEASE NOTE THAT PREVIOUS UNSUCCESSFUL CANDIDATES NEED NOT APPLY Lead and continuously improve end‐to‐end end‐user support services - including the Service Desk (1st line), remote 2nd line support and on‐site field engineering. To ensure that digital services are safe, reliable and user‐centred. Establish, embed … maintain ITIL‐aligned processes (Incident, Request, Problem, Change, Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high‐quality support for the Trust’s Digital estate, systems and services, and device lifecycle/asset management across a regional multi‐site Mental Health Trust. Main ...

innovative IT solutions and professional services across the EMEA region. We work with organizations to support digital transformation, IT modernization, and high-quality technology service delivery. Job Summary Müller’s Solutions is looking for an experienced Service Delivery Manager with mandatory experience in the Airline/Aviation … industry to work in Saudi Arabia The successful candidate will be responsible for managing end-to-end service delivery, maintaining strong client relationships, ensuring SLA and KPI compliance, and coordinating technical and operational teams to deliver high-quality IT services. Key Responsibilities Manage end-to-end IT service ...

#PennineCarePeople PLEASE NOTE THAT PREVIOUS UNSUCCESSFUL CANDIDATES NEED NOT APPLY Lead and continuously improve end‐to‐end end‐user support services - including the Service Desk (1st line), remote 2nd line support and on‐site field engineering. To ensure that digital services are safe, reliable and user‐centred. Establish, embed … maintain ITIL‐aligned processes (Incident, Request, Problem, Change, Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high‐quality support for the Trust’s Digital estate, systems and services, and device lifecycle/asset management across a regional multi‐site Mental Health Trust. Main ...

Select how often (in days) to receive an alert: Cyber Security Service Delivery Manager Location: GBR - CC Hatfield Adm, GBR - CC Birmingham, GBR - CC Blackfr. CC, GBR - CC MiltonKeynes | Job-ID: 220136 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team Join … Group Information Services (GIS) Cyber function as an Offensive Security Service Delivery Manager. In this role, you'll be responsible for the operational management, planning, and governance of Offensive Security services, acting as the key link between security specialists, project teams, customers, and third-party partners. ...

looking for an experienced IT Manager to join an established Managed Services business in Middlewich, taking responsibility for the technical team and the delivery of IT support, projects and managed services across its customer base.This is a hands-on leadership position combining people management, service delivery, customer … continues to grow.The RoleAs IT Manager, you’ll take ownership of day-to-day technical operations, ensuring customers receive a consistently high level of service while developing and supporting the engineers within the team.Previous experience working within a Managed Service Provider (MSP) environment is essential.You’ll be responsible ...

Role Title: 1st Line Service Desk Team Leader Reporting: To Service Delivery Manager, Department Service Desk The role Reporting to the Service Delivery Manager, your main duties will be to ensure that yourself and your team members are progressing and resolving all Service Desk tickets swiftly. This should be completed in line with Service Level Agreements and ensure that we are managing client expectations throughout. Where resolution is not possible, you will ensure that the ticket is escalated promptly. This is a demanding support position, which calls for excellent customer service ...

Gloucestershire Hospitals, explore your future with us today. Job overview This is a pivotal digital leadership role responsible for the planning, assurance, and secure delivery of all core digital infrastructure and user support services across Gloucestershire Hospitals NHS Foundation Trust Main duties of the job Reporting to the Director … resilience. The role requires proven strategic and operational leadership, focusing on translating the overarching digital strategy into executable technical roadmaps and maintaining world-class service standards. This role is strategically balanced: 50% focused on Digital Service Delivery and Service Strategy: Owning the user experience, governance, continual ...

deliver a reliable, connected journey. Purpose of the Role As a Customer Success Manager at Motion Applied, you will be responsible for the delivery, performance and continual improvement of our services across a portfolio customers. This role combines ITIL Service Delivery Management and Account Management responsibilities. … performance targets and customer expectations whilst driving ongoing customer satisfaction, retention and growth. The role will act as the primary customer contact for operational, service and day-to-day enquiries and escalations, working closely with customers, suppliers and internal teams to deliver excellent service outcomes for our customers. ...

professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit www.alpha-sense.com. Come join us. The Manager, IT Service Delivery owns the day-to-day technology experience for AlphaSense employees across their region and is the bridge between global strategy and local … execution. You will lead the regional service desk teams, own service performance and incident response, and make sure the region runs autonomously - but not independently - within the global IT service delivery framework. This role is based in London and carries responsibility for EMEA, plus escalation coverage ...

tail accounts. What You Will Do 1. Customer Cadence & Engagement Drive a proactive, predictable cadence across the mid-tail portfolio. Plan engagement ahead of service reviews, contract anniversaries, and renewal milestones. Maintain consistent, forward-looking contact that anticipates customer needs and keeps accounts progressing against their outcomes. Align engagement … with the service governance cadence run by Service Delivery, giving the customer a joined-up view rather than duplicated meetings. 2. Success Planning & Business Reviews Develop and maintain success plans and KPIs for each account. Run 6-monthly business reviews covering service performance, outcomes, and improvement ...

months contract Work Setup: Hybrid (3 days per week onsite, mandatory) Our client in the Information Technology and Services industry is looking for a Service Desk Architect to lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. … role will define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Work across internal support teams, suppliers, service owners, and technology functions to establish scalable, resilient, and secure support services aligned ...