76 to 100 of 963 Service Delivery Jobs in England

out. Reporting directly to the Practice Manager, you'll play a pivotal role in shaping how our practice operates, from staffing and compliance to service delivery and staff development. You'll work closely with our GP Partners, clinical teams and support staff, giving you real influence over … Through innovative ways of working, support the Practice Manager leading the team in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, and learning and development, and ensuring the practice complies with CQC regulations. The post-holder will be an integral part ...

Director of IT to play a pivotal role in shaping the future of technology services. This is far more than a traditional infrastructure or service delivery role. You'll lead the IT Support and Infrastructure functions, drive service improvement, strengthen cyber resilience, and help deliver a modern … genuine ownership of technology operations. The Opportunity Reporting into the Director of Technology Innovation & Development, you'll take responsibility for end-to-end IT service delivery, ensuring technology services are reliable, secure and user-focused. You'll lead experienced technical teams while championing best practice across service ...

Senior ITSM Configuration & Service Catalogue Analyst Location: Wakefield, West Yorkshire - Hybrid Working Rate: Band 6/7: £202.31 - £294.02 per day, in scope Contract: 3-6 Month Contract (poss ext) Sector: Public Sector/Healthcare Reporting To: Service Delivery Manager We are seeking an experienced Senior ITSM … Configuration & Service Catalogue Analyst to support a major IT Service Management improvement programme within a large, complex organisation.This is a hands-on delivery role focused on developing a robust Configuration Management Database (CMDB), Service Catalogue and Request Catalogue capability. Working closely with the Service Delivery ...

experienced transport leader with a passion for developing people and driving performance? Do you enjoy motivating teams, solving operational challenges and delivering excellent customer service? Can you build a high-performing culture while ensuring safety, compliance and operational excellence? ArrowXL is looking for a Transport First Line Manager … Wigan depot, where you'll be empowered to make a real impact within our 2-person home delivery operation, in a supportive, collaborative environment where continuous improvement is encouraged. In this role, you will lead a team of colleagues, ensuring the safe, efficient and compliant operation of our transport ...

account in the UK To support KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with EMEA and BU Networks organization. This role is critical … delivering exceptional customer outcomes, and providing technical leadership in presales engagements. The ideal candidate will have strong experience in both technical presales and services delivery, with a focus on NMS strategies that drive measurable value for Ericsson customers. Join our Team What will you do: Position Ericsson ...

Title: EMEA Service Delivery & Communications Consultant Corporate Up to Vice President Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering … whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee. Role Description: The Service Delivery & Reporting Consultant is a cross-functional role responsible for ensuring high-quality service operations, driving performance through data insights, and fostering ...

support processes and administrative support across the Trust's Digital, Technology & Insights (DTI) services. The role ensures compliance, cost-effectiveness, and high standards of service delivery, supporting both operational and strategic objectives. Main duties of the job Lead the Digital Business Support Team in raising requisitions, and managing … Support Team in raising requisitions, managing supplier relationships, and ensuring procurement activities deliver value for money. Administer contracts, monitor SLAs, and resolve quality or delivery issues with suppliers Administration: Supervise and coordinate Digital Business Support staff, ensuring efficient administrative support across DTI, and senior leadership teams. Manage recruitment, induction ...

apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Head of Operations - Property Delivery ; UK Property Management About JLL We're JLL, a professional services and investment management firm specializing in real estate. We help organi s ations worldwide … projects. For more information https://www.jll.com/en-us/services/operations-management . Role Purpose The Head of Operations - Property Delivery will be responsible for driving the effective management and deployment of the P roperty D elivery team, incorporating Facilities Management (FM) and Surveying services ...

exciting opportunity for an experienced IT Service Management leader to oversee and continuously improve end-to-end IT service delivery within a complex, highly regulated environment. You will lead service operations, major incident management, service transition, and tooling strategy while driving service excellence, operational … across the organisation. Client Details This role is within the public sector and based in London. Description Lead and develop a high-performing IT Service Management team, promoting a customer-focused culture. Own major incident management, ensuring effective resolution and stakeholder communication. Oversee day-to-day Service Desk ...

globally renowned end client. The Strategic Account Manager will play a critical role in the mobilisation, implementation and subsequent operational management of the service, working closely with the implementation team to ensure full operational readiness ahead of the September 2027 go-live. Following implementation, the role will assume strategic … responsibility for the ongoing service, providing leadership through a team of operational HRP leaders and acting as a key interface between the client, consortium partners and end client. Key information: Start date: Dependent on notice period Salary: c.£90,000 per annum, with flexibility for the right candidate based ...

rollout of Moving Traffic powers across the country, we have an exciting opportunity for an experienced Account Manager. Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial … client relationship management and an ability to communicate at all levels is essential to this role. You will also take ownership of demonstrating our service excellence through achieving, exceeding, and reporting on our contractual Service Level Agreements to both external customers and internal stakeholders. Building strong relationships with ...

identify and overcome technical, educational, and competitive obstacles to our continued growth. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana's field … teams with which you partner. What you’ll achieve Partner with the incubation Account Executive to lead technical validation for IT and service team opportunities within mid‐market accounts (300–2,000 employees), from discovery through proof, demo, and close Develop a deep understanding of IT and service ...

Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design … including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/ ...

/deskside support agents. This role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team … customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operations Delivery Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate … required to hold DV clearance The Operations Delivery Lead is a strategic leadership position within DXC's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery, service excellence, and continuous improvement of critical defence and aerospace programmes. This is a pivotal role ...

summary We are looking for an experienced and motivated Programme Manager to lead the delivery of complex transformation programmes within a dynamic and evolving environment. This is a pivotal role that sits at the heart of organisational change, requiring someone who can successfully bridge strategy and delivery while … apply Main duties of the job A key part of this role is leading the day-to-day management of programmes from inception to delivery and evaluation. This includes developing clear programme plans that map timelines, milestones, dependencies, and deliverables, ensuring alignment to objectives and consistent progress tracking. Maintain ...

underlying infrastructure. Why we need this role The Manager IT Infrastructure (M365, Azure, GCP, Windows & VDI) is responsible for the end-to-end delivery, operation, and performance of critical enterprise platforms, including Microsoft 365, Azure, GCP, Windows Server, VDI, and Citrix services. The role leads a team of approximately … closely with Architecture, Security, Development, and wider Operations teams, the role ensures solutions are delivered, integrated, and operated at scale, with strong focus on service reliability, security, cost efficiency, and user experience. The role embeds operational excellence, resilience, automation, and governance, driving standardisation and continuous improvement across cloud, workplace ...

SIAM Lead 6-12 Month Contract | Hybrid UK | Competitive Day Rate We're seeking an experienced SIAM Lead to drive service integration and governance across a complex multi-supplier environment. This role will take ownership of end-to-end service delivery, supplier performance, ITIL process maturity … continual service improvement across business-critical services. Key Responsibilities Define and implement the SIAM operating model, governance framework and service integration strategy Lead service delivery across multiple vendors and internal technology teams Own Incident, Problem, Change, Release, Service Request and Service Level Management processes ...

Service Coordinator - Reading - Salary to £30,000 We are working with a leading provider of integrated technical and security support services, due to continued growth, we are looking for a highly organised and customer-focused Service Coordinator to join their team in Reading. The Service Coordinator plays … vital role in ensuring the smooth delivery of service, maintenance, and support activities across a range of customer sites. Working within a fast-paced operational environment, you will coordinate reactive service requests, planned maintenance visits, and fault resolution activities while ensuring service levels are consistently achieved. ...

seeking an experienced Service Delivery Account Manager to join our client in a key account management role, overseeing the successful delivery of technical services across two major customer accounts. This is not a business development or new business position. Instead, you will focus on building strong, long … delivering an exceptional customer experience. Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities for service enhancement, and present solutions that ...

/6 Rota £16.56 per hour plus excellent benefits Job Introduction ArrowXL is hiring!As the UKs leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. We aim to build a welcoming and friendly business that supports … ArrowXL are subject to a mandatory DBS (Criminal Record) check. Main Responsibilities, reporting to the Transport Manager: Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support. Efficient fleet utilisation, resource planning and cost control (whilst always ...

Join our team as an IT Service Design & Introduction Manager Location: London, Hybrid, 3 days onsite Contract: 6 months Daily Rate: £379 - £622 depending on experience Department: IT Service Delivery (ITSD) Shape the Future of IT Service Delivery We are looking for an experienced … Service Design & Introduction Manager to help transform how technology services are designed, introduced and embedded across the organisation. What You Will Be Doing Lead end-to-end service design and operating models. * Own Service Design Packages and operational readiness activities. * Define support structures, ownership models, SLAs ...

exciting opportunity to step into a highly visible role where youll act as a trusted advisor to strategic clients - working collaboratively to enhance service delivery, improve performance, and unlock new opportunities for growth. Youll combine insight, data, and strong stakeholder management to ensure we consistently deliver exceptional service … customer satisfaction, retention, and commercial performance. Youll: - Build and nurture strong, long-term relationships with key client stakeholders - Use data and insight to analyse service performance, identify trends, and drive continuous improvement - Lead service review meetings and present performance and KPI reports - Act as the primary escalation point ...

understanding of core technology concepts is expected, this role is not focused on deep technical expertise. Your strength will be in leading teams, improving service delivery, and ensuring support services align with business needs. A key focus of the role will be driving the modernisation of support through … self-service, automation, and intelligent AI-driven capabilities, reducing reliance on manual intervention while improving user experience and service efficiency. As part of your job, you’ll be: Team Leadership & People Management Lead and manage front line support staff, including performance, development, and daily operations Build a high ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery ...