76 to 100 of 1,981 Service Delivery Jobs in England

clients call when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: United Kingdom | Work Arrangement: Hybrid | Contract type: Full-time | Visa Requirements: Valid Visa for UK | Language Requirements … Fluent/professional English , written and verbal We a re looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, you wi ll own the end-to-end service experience, acting as the trusted ...

queries, requests and escalations Ensuring there is an understanding of the needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities … escalating as necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while ...

Title: Senior Service Delivery Manager Application Management ServicesJob Location: London, UK (Hybrid)Job Type: FTEJob Description :We are looking for a Senior Service Delivery Manager to lead end-to-end delivery for Application Management Services with a team of approximately 36 resources across development, testing … Scrum Master, and other technical streams. The role will be responsible for service governance, stakeholder management, KPI/SLA performance, operational excellence, and continuous improvement.Key ResponsibilitiesOwn end-to-end service delivery for the Application Management Services engagement.Lead, manage, and coordinate a cross-functional team of approximately ...

small and simple, to the large and complex, we want a life-long partnership, a company our clients and people can rely on. Role: Service Delivery Manager (12 month fixed term contract) Location: London EC2M - Hybrid, 2 days per week in the office Supported by: Client Success Director … Salary: £50-55,000 per annum The role Natilik’s Managed Services are delivered by Service Delivery Managers (SDM) who play a pivotal role in the management and services our clients receive. The SDM acts as a conduit within Natilik ensuring all contracted deliverables are scheduled ...

Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids , service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids, service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology … Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects ...

EMEA Enterprise Data Service Delivery Manager Location London Business Area Sales and Client Service Ref # 10052958 Description & Requirements We’re Bloomberg Enterprise Data - fast paced, innovative and expanding. We have worked hard and smart to become the business we are today. We partner closely with … taking time to understand their unique businesses and individual data and technology needs. Our endless selection of datasets, covering all asset types, with multiple delivery technologies and flexible scheduling mean our clients are able to get exactly the data they need, when they need it, in the format they ...

experienced Service Delivery Manager who thrives on managing high-value customer relationships, driving service excellence and identifying commercial opportunities? Think Specialist Recruitment are delighted to be working with a leading business to recruit a Service Delivery Manager to take ownership of some of their largest … strategically important customer accounts. This is a high-profile role where you'll be trusted to build strong relationships with senior stakeholders, ensure exceptional service delivery and act as the bridge between customer requirements and internal operational teams. Salary - £70,000 plus benefits Monday - Friday - Office based ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

About the role: Join Us as our IT Service Delivery Lead At London South East Academies Trust (LSEAT) , technology is at the heart of enabling exceptional education and support for our schools. We are looking for an enthusiastic, relationship-focused and highly organised IT Service Delivery Lead to help shape and lead the operational delivery of IT services across our growing Trust. Why This Role Matters This is an exciting opportunity for someone who enjoys working with people as much as technology. You'll play a pivotal role in ensuring our schools receive ...

EMEA Enterprise Data Service Delivery Manager Location London Business Area Sales and Client Service Ref # 10052958 Description & Requirements We're Bloomberg Enterprise Data - fast paced, innovative and expanding. We have worked hard and smart to become the business we are today. We partner closely with … taking time to understand their unique businesses and individual data and technology needs. Our endless selection of datasets, covering all asset types, with multiple delivery technologies and flexible scheduling mean our clients are able to get exactly the data they need, when they need it, in the format they ...

take the next step in your career? Join a technology and managed services provider delivering transformation solutions across AI, data, cybersecurity, networking, and service design. The organisation helps customers improve performance through specialist expertise, innovative technology, and outcome-focused solutions. This company is seeking a Service Delivery … manage a portfolio of CCaaS clients, with a focus on the NICE-CX1 platform. This client-facing role involves building strong stakeholder relationships, supporting service delivery, and working proactively with customers while collaborating within a team focused on long-term development and growth. Responsibilities: Managing a portfolio ...

support some of the UK's most important organisations. We are seeking an experienced, customer-focused and operationally driven Operations Account Manager to lead delivery for a major public sector customer operating within a secure, highly regulated, and performance-critical environment. This role is ideal for an experienced leader … from a BPO, Business Process Services (BPS), Managed Services, Customer Operations, Shared Services, Service Delivery or Outsourcing environment. You will be accountable for delivering operational excellence, achieving contractual outcomes, driving continuous improvement, and ensuring the successful delivery of customer services against agreed performance targets. As the primary ...

shaping the future of air traffic management, and together, we will elevate aviation safety and efficiency worldwide! The Role We are looking for a Service Delivery Director to join our team on a permanent basis. This role provides an opportunity to contribute to the organisation’s goals … include: Operating as a member of the Aquila Executive Team, contributing to organisation-wide strategy, governance, risk management and business planning. Leading Aquila's Service Delivery Directorate and ensuring delivery of contractual commitments, service levels and operational performance. Providing leadership for a large, geographically dispersed engineering ...

Service Delivery Manager - 3 Month FTC Birmingham, three days per week on site £40,000- £45,000 pro rata + £5,000 car allowance We're recruiting a Service Delivery Manager for a Birmingham based technology business on an initial three month fixed term contract. … business requires someone who can quickly take ownership of customer relationships and day to day service delivery. You'll manage a portfolio of customers, lead service reviews and ensure issues, risks and improvement actions are properly managed through to resolution. The initial contract is for three months, with ...

inclusive culture that not only embraces change but also encourages continuous learning and professional development. Job purpose summary The Head of Technology Operations & Service Delivery is the senior operational technology leader responsible for service performance, operational resilience, supplier governance, cloud and infrastructure operations, end-user technology, service … focused on customer, intermediary and colleague outcomes. Forward thinking and driven to embed process automation through AI adoption. Key areas of responsibility: IT service management Own and continuously improve IT service management policies, standards, controls and tooling. Establish effective incident, problem, request, change, release, configuration and knowledge management. ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operations Delivery Lead Location: Hampshire Area (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Operations Delivery Lead is a strategic leadership position within DXC's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery ...

visa sponsorship. If it is identified that you require sponsorship to undertake this role, your application may be withdrawn. Staffordshire and Shropshire Health Informatics Service (S&SHIS) is a shared service hosted by Midlands Partnership University NHS Foundation Trust. We provide a comprehensive portfolio of digital … services to NHS organisations across the Staffordshire and Shropshire health economy. We are seeking an enthusiastic and customer-focused individual to join our Service Delivery Team based at Lawton House, Trentham. As a Service Delivery Technician, you will play a key role in supporting healthcare services ...

Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Head of Claims Service Delivery in our Claims Operations team. The Head of Claims Service Delivery is accountable for both determining the optimal strategy for, and running … delivery of operational processing and continuous improvement, ensuring efficient, high-quality, and scalable operational services across the claims lifecycle. The role drives consistent service performance, strong controls, and continuous improvement through well-run BAU processes, process optimisation, standardisation, automation enablement, and disciplined delivery of operational enhancements. Location ...

most important organisations. We are looking for a customer-focused and commercially aware Technical Account Manager (TAM) to lead the delivery and continual improvement of technology services for a major public sector customer operating within a secure and operationally critical environment. This is an exciting opportunity for an experienced … service delivery professional with a background in Technical Account Management, Managed Services, BPO (Business Process Outsourcing), or large-scale IT service environments. You'll act as a trusted advisor to customers and stakeholders, ensuring service excellence while driving innovation, operational performance, and continuous improvement. What ...

client, a specialist organisation within the defence and security sector, is seeking a DV-cleared Service Delivery Manager for a contract opportunity. The role will oversee end-to-end service delivery, manage customer relationships and ensure that operational, commercial and technical requirements … high standard. Key Responsibilities: Act as the main point of contact for service-related matters, building strong relationships with customers and resolving issues promptly. Take ownership of customer requests, incidents and get-well plans through to resolution, providing regular updates and supporting post-incident reviews. Ensure all incidents ...

looking for an experienced Service Delivery Manager to join a growing Technology and Transformation function, taking ownership of service performance, application support, stakeholder relationships, and the ongoing improvement of technology services. This is a varied role combining service delivery, supplier management, and technology improvement. … make sure services are performing effectively, issues are resolved quickly, and technology continues to support wider organisational objectives. Key Responsibilities Own and manage service delivery against agreed SLAs, KPIs, and service standards Build strong relationships with stakeholders, understanding demand and ensuring technology services align with business needs ...

MERITUS are recruiting for a DV Cleared Service Delivery Manager to join our client in Woking in a permanent position as they continue growing their operation. SERVICE DELIVERY MANAGER - UP TO 90,000 PER ANNUM + BONUS - WOKING - DV CLEARED - MOD FOCUSED - FAST MOVING PROCESS - SECTOR … Defence Our client, a leading engineering and technology organisation operating across defence and national security, is seeking an experienced Service Delivery Manager to join their team. This role involves managing customer support services, coordinating internal teams and suppliers, and ensuring high levels of customer satisfaction across ...