76 to 100 of 1,805 Service Delivery Jobs in England

Title: Service Delivery Lead Salary: £29,650 - £37,000 per annum Hours per week: 35 hours Location: At IOSH, we embrace hybrid working because we believe it's the key to achieving work-life balance, strategic success and fostering our collaborative culture. You'll be required to work … existing right to both live, and to work in the UK. Closing date: 11 November 2026 About the role We are looking for a Service Delivery Lead within our Technology team. This newly created role brings an opportunity to play a key role in shaping and delivering high ...

Director, Service Delivery & Excellence, B2B London, United Kingdom, Lisbon Portugal About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with … Bókun customer decides whether to stay in their first weeks on the platform, and requires ongoing technical support for success and retention. As Director, Service Delivery & Excellence, B2B , you will lead the end-to-end B2B support organization across Viator Supply and Bókun. Combining Front-Line Service ...

Head of Service Delivery | Lloyd's Market | 6-Month Contract | £650–£800 per day I'm currently working with a leading Lloyd's of London insurer that is looking to appoint an experienced Head of Service Delivery on an initial 6-month contract. To apply … Rate: £650–£800 per day (depending on experience) This is a senior leadership opportunity where you'll take ownership of end-to-end IT Service Delivery, partnering with business stakeholders and technology teams to deliver high-quality services across multiple international jurisdictions. You'll be responsible for leading ...

leading the operational technology services that underpin Global's broadcast, studio, outdoor and corporate technology environments. The role owns the day-to-day delivery, support, monitoring, reporting and continual improvement of technology services, ensuring they are reliable, responsive and aligned to business needs. The Operations Director leads the teams … responsible for Helpdesk, Monitoring & Response, Service Management, Outdoor Digital Service Management and White Glove support. As a senior leader within Technology, the Operations Director is accountable for operational excellence, service performance, incident management, service governance and the user experience across the organisation. The role acts ...

Technology Service Delivery Manager Hybrid | Birmingham | Permanent We're supporting a large international organisation in the search for a Technology Service Delivery Manager to oversee the performance, delivery and continual improvement of critical technology services across a complex, multi-vendor environment. This role will … bridge between the business, technology teams and third-party suppliers, ensuring services meet agreed SLAs, supporting service transition activities, managing escalations, and driving operational excellence. Key Responsibilities Own the delivery and performance of technology services. Manage service levels, incidents, escalations and service improvements. Lead relationships with ...

looking for a Service Delivery Manager to lead service delivery, manage stakeholder relationships, drive operational excellence, and identify opportunities to improve services through automation and AI. What you'll be doing: Leading end-to-end service delivery across complex technology environments Managing client relationships … escalations, and commercial discussions Driving performance across multidisciplinary teams Identifying opportunities to grow accounts and improve service outcomes Applying AI and automation to enhance operational effectiveness Working within ITIL-aligned service management frameworks What we're looking for: Proven Service Delivery Management experience Strong stakeholder engagement ...

deeply embedded within our DNA. Invest in us and we’ll invest in you!.Job DescriptionRoles & ResponsibilitiesService Transition & Operational Readiness: Support new service onboarding, service acceptance, transition into BAU support.Customer Management: Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact … trusted advisor.Governance: Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders.Operational Management: Managing competing priorities across operational support and project delivery.Supplier Management: Coordinate internal and third-party delivery partners, ensuring aligned service delivery and accountability against agreed SLAs and KPIs.Major ...

Infrastructure (FMI), RTGS.global is at a point in its development where we need to organise and productionise our approach to internal and external IT Service Delivery. The IT Service Delivery function is being split into two complementary roles: a full-time IT Support Engineer who runs … support, and a part-time Senior IT Service Delivery Manager who owns the function’s design, governance and senior relationships. The IT Support Engineer is the hands-on, front-line support capability for internal staff and external platform users. You will run the day-to-day service ...

looking for an organised, proactive and people focused Service Delivery Manager to join our clients growing team. You will be leading Level 1, Level 2 Support teams and Project Engineers, take ownership of the day-to-day delivery of managed services and client projects. As our client … continues to grow and take on more clients and projects, they need an experienced Service Delivery Manager who can bring structure, accountability and consistency. You’ll ensure clients receive fast, reliable and friendly support, all SLAs are met, our team has the direction, support and development opportunities ...

Kingdom Full-time Permanent Mid-level Senior Description Role Description Job title: External title: Head of Operations, Internal title: Operations Manager Department: Operations/Service Delivery Reports to: Owlis Management and CenCom MD Location: Wadhurst (TN5 7JR), hybrid, with a minimum of 3 days per week … office. Role Purpose The Head of Operations is responsible for the day-to-day running of CenCom's operational functions, ensuring that the service desk, technical project delivery, procurement and finance teams work to clear structures, standards and priorities, and that CenCom consistently delivers what has been agreed ...

POSITION DETAILS Position Title: Service Desk Engineer Reports to (POSITION): Service Desk SME & Team Lead Team: Services Support Department: Services & Solutions PURPOSE OF JOB The Service Desk Engineer is responsible for delivering high-quality technical support and excellent customer service to customers and internal stakeholders. Acting … first point of contact for incidents, service requests, alerts and enquiries, the role diagnoses, troubleshoots and resolves technical issues wherever possible, while ensuring tickets are accurately recorded, prioritised, escalated, progressed and managed in line with agreed service levels. The role supports Microsoft technologies, end-user computing, cloud services ...

deliver comprehensive, cross-capability solutions and services. By leveraging your technical expertise, business acumen, and industry insights, you will manage the entire post-sales delivery and support process, ensuring that the right resources are deployed at the right time to achieve optimal customer outcomes. A key aspect of your … driving customer satisfaction and long-term success. Experience collaborating closely with development and testing teams in a continuous integration methodology to successfully bring additional service components into production and ensure their ongoing commercial success, is essential. The ideal candidate will possess a passion for technology, a drive for customer ...

Title: IT Service ManagerLocation: Bristol, GloucestershireCompensation: Competitive + BenefitsRole Type: Full time/Permanent Role ID: SF74843Shape the future of aviation technology while delivering services that keep critical operations runningAt Babcock, we’re working to create a safe and secure world, together. If you join us, you can play … your part as an IT Service Manager at The Bristol Technology Centre, near Bristol, Gloucestershire.The roleAs an IT Service Manager, you'll be the single point of accountability for end-to-end IT service delivery to a key aviation customer. This is a highly visible, customer ...

changed technical services. The successful candidate will be responsible for ensuring that new and existing services deliver value to customers and support effective service delivery. This includes managing hardware and software pilot testing, identifying and mitigating service risks, monitoring team performance and driving continuous improvement across systems … processes. Working closely with project, installation, field maintenance and customer service teams, the System Support Manager will act as a key interface between technical teams and stakeholders, ensuring technical changes are managed effectively and that service quality, reliability and customer expectations are consistently met. This is a leadership ...

Select how often (in days) to receive an alert: IT Service Manager Location: Bristol, Gloucestershire, BS16 1EJ Onsite or Hybrid: OnSite Job Title: IT Service Manager Location: Bristol, Gloucestershire Role Type: Full time/Permanent Role ID: SF74843 Shape the future of aviation technology while delivering services that … Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as an IT Service Manager at The Bristol Technology Centre, near Bristol, Gloucestershire. The role As an IT Service Manager, you’ll be the single point ...

Service Delivery Manager Location: Wembley Stadium, London (with travel across the UK & Ireland) Contract: Fixed-term |ASAP– Summer 2028 About UK & Ireland 2028 Limited UK & Ireland 2028 Limited is the local organising committee responsible for delivering UEFA EURO 2028 across the UK & Ireland. We work on behalf … five Football Associations and in partnership with governments, host cities, stadiums and delivery partners to plan and deliver the tournament safely, inclusively and to world-class standards. About UEFA EURO 2028 UEFA EURO is one of the world’s largest sporting events. In 2028, it will be hosted across ...

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal ...

your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. IT Infrastructure EUC & Collaboration Service Manager Accountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced … service providers. Act as the retained service management lead, translating business requirements into service outcomes and holding providers accountable for contractual delivery, operational controls and continuous improvement. Work across a global organisation covering the UK, Europe, AsiaPac and US, partnering with business units, Service Desk ...

Permanent, Full-time Stafford | Hybrid To lead the mobilisation, transition and ongoing service management of a complex managed IT service. During implementation, the role acts as the client-facing Project and Mobilisation Manager, coordinating technical workstreams, suppliers, risks, dependencies and operational readiness. Following transition into BAU, the role becomes … accountable Service Delivery Manager, owning service performance, governance, continual improvement and the customer relationship. This is not a traditional reporting-focused SDM role. The postholder must be comfortable taking ownership, driving delivery, challenging technical teams and suppliers, and ensuring that technology is genuinely ready to operate ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed Service … decisions whilst under pressure. Handle difficult client conversations and clearly articulate remediation plans in a way that is reassuring. Solution focussed and outcome driven. Service operations Implement incident and problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution ...

Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services. Role Overview: This role is a Service Delivery Lead position, owning end-to-end delivery of managed IT and Google Cloud services across multiple clients. You will govern SLAs … ticket flows, act as the primary escalation and relationship owner with client stakeholders, and produce insightful service reports that drive continuous improvement. The position combines strong service governance and data-driven analysis with hands-on client management, often leading a small team and optimising how resources are used. ...

Rate Contract (preferred) or Fixed-Term Employment Contract (FTC) Remuneration : Competitive, dependent on experience and engagement type Team : Platform Reports to : Head of Platform & Service Delivery Security Clearance Requirements Please note that holding a current Security Clearance is not essential at the time of application, but eligibility … technology solutions for a safer, more efficient world. About the Role Are you an experienced Engineering Manager who enjoys developing technical teams, improving delivery and helping engineers do their best work? We're looking for a Platform & Infrastructure Engineering Manager to join our Platform team on an initial ...

About Service Cloud Service Cloud is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together in real time … resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service to unify service delivery across every department on a single advanced platform. With the industry's fastest-growing AI adoption rate — agentic ...

Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management, we provide the technology, infrastructure and support that enable our people to deliver outstanding service to clients. The IT Service Delivery team plays a vital role in ensuring colleagues across the business have reliable, secure and effective … technology solutions to support their day-to-day work. About the role We are looking for a customer-focused Service Delivery Consultant to join our IT Service Delivery team in London. This is a highly visible, onsite role providing Level 2 technical support to users across ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As the Principal Service Delivery Manager, you will design, lead and deliver managed service solutions for Made Tech customers. You will work with Made Tech principals … across our disciplines including data, security, engineering and strategy, as well as delivery partners to ensure business critical services are transitioned and supported with minimal risk and meet the needs of our customers. You will leverage your deep ITIL knowledge and experience of offering managed services to customers, help ...