101 to 125 of 1,805 Service Delivery Jobs in England

Change, Configuration & Release Analyst - IT Service Delivery Full-time Come join us and make a difference in the world. Discover more at www.necsws.com We're looking for an organised and proactive individual to join our Change, Configuration & Release team within IT Service Delivery. This is an excellent … opportunity for someone with experience in Service Delivery, IT Operations, IT Support, Service Desk, Project Coordination or a similar environment who is looking to develop a career in IT Service Management. Previous Change or Release Management experience is beneficial but not essential. We are looking ...

Infrastructure EUC & Collaboration Service Manager### IT Infrastructure EUC & Collaboration Service ManagerApply: London: Full time: Posted Today: End Date: December 4, 2026 (27 days left to apply): R0020152# **Who are we?**Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries … Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.IT Infrastructure EUC & Collaboration Service ManagerAccountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced service ...

# Consultant - Service Management TransformationManchester, Glasgow, LondonApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 527741-en\\_GB## **Capgemini Invent**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge … technology created with purpose.## **Your Role**This is a high-impact role within the Cloud Advisory capability unit, contributing to our leadership in Service Management, AI-enabled Operations and Cloud Transformation across clients in a variety of industry sectors.As a Consultant in Service Management Transformation, you will support ...

# Consultant - Service Management TransformationManchester, Glasgow, LondonApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 527741-en\\_GB## **Capgemini Invent**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge … technology created with purpose.## **Your Role**This is a high-impact role within the Cloud Advisory capability unit, contributing to our leadership in Service Management, AI-enabled Operations and Cloud Transformation across clients in a variety of industry sectors.As a Consultant in Service Management Transformation, you will support ...

Service Delivery Engineer Why join us? If you are successful, we will be expecting you to follow our corporate values of Integrity, transparency and commitment. We are focused on the well-being of our employees, our company promotes communication, openness and collaborative work.Our commitments to a new, more … Master's degree or equivalent in telecommunications, network engineering, computer science or a related technical field; Proven experience in technical support, service delivery, systems integration or a similar customer-facing engineering role; In-depth technical knowledge across several disciplines supporting telecoms solutions, including GSM-R, 4/ ...

intuitive live traffic and ecosystem team for our users.TikTok LIVE is seeking a dedicated and proactive Workforce Management Real Time Analyst to join our Service Excellence team. In this critical role, you will monitor, analyze, and optimize real-time workforce performance to ensure exceptional service delivery and operational efficiency across our customer service organization. Monitor and optimize real-time queue performance by tracking contact volume, capacity, and service level metrics throughout operational hours. Provide intra-day updates to Operations and Support teams, taking immediate corrective actions to resolve or mitigate service level ...

MASS Consulting are partnered with a leading London-market specialty insurance group, as they seek an IT Service Desk & Service Delivery Manager to join their technology function in London. This is a hands-on, operational leadership role, combining leadership of the Business Support Group (BSG) service desk team with ownership of IT service delivery. The focus is on making sure first-line support runs reliably and to a consistently high, white-glove standard across the business, including VIP and executive support, working closely with IT Operations as the second-line team. The client requires ...

Whitbread, we're looking for a Service Delivery Manager (Product) to join our Technology & Data team and play a key role in ensuring our product services remain stable, resilient and fit for the future. In this role, you'll own the operational performance of a portfolio of business … critical services, working closely with suppliers, stakeholders and technology teams to deliver excellent service outcomes and continuous improvement. We're particularly keen to hear from people who have owned the service elements of large-scale, complex transformation programmes, ideally with deep experience of Food & Beverage (F&B) transformation. ...

Whitbread, we're looking for a Service Delivery Manager (Product) to join our Technology & Data team and play a key role in ensuring our product services remain stable, resilient and fit for the future. In this role, you'll own the operational performance of a portfolio of business … critical services, working closely with suppliers, stakeholders and technology teams to deliver excellent service outcomes and continuous improvement. We're particularly keen to hear from people who have owned the service elements of large-scale, complex transformation programmes, ideally with deep experience of Food & Beverage (F&B) transformation. ...

Business UnitVBU - Trakm8Job DescriptionIT & SERVICE DELIVERY ENGINEERDepartment:R & DReporting to:GROUP IT & SERVICE DELIVERY MANAGERJob PurposeBased at Trakm8's head office in Coleshill, the IT & Service Delivery Engineer is responsible for the availability, performance, security and resilience of Trakm8's telematics and optimisation platforms … office, on-premises data centres and AWS. Customer platforms process data in real time, alongside the standard business IT services used by employees. Reliable delivery of both is critical.Trakm8 runs a small, multi-skilled team covering both IT and Service Delivery. Between them the team supports over ...

Problem & Service Delivery Manager will be responsible for driving service quality, reducing recurring incidents and improving the consistency of ticket management across client environments. Aligned with ITIL best practice, this role owns and continually improves the Problem Management process, ensuring root causes are identified, corrective actions … progressed, and ticket quality is monitored and improved. The role works closely with engineers, team leads, managers, service delivery, clients and senior stakeholders to strengthen operational discipline, improve the quality of updates and documentation, and ensure tickets are managed effectively from identification through to resolution, the sucessfull candidate ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence within a fast … paced technology environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve click apply for full job details ...

services in Information Technology, Enterprise Resource Planning (ERP) and Engineering consulting, with the mission of becoming internationally renowned Systems Integration Company. Job Description Role : Delivery Manager Location : London, England Job type : Permanent Client : NIIT Technologies Functional expertise in either Application Management Services (AMS) or Infrastructure Management (IM). Must … have successfully handled a Managed Services contract with defined SLAs and risk/reward clauses, as SDM or SDH. Knowledge of Service Delivery tools and dashboards for a single or multiple service lines. At least 3 years of work experience in the UK geography. In depth understanding ...

responsible for leading the operational technology services that underpin Global's broadcast, studio, outdoor and corporate technology environments.The role owns the day-to-day delivery, support, monitoring, reporting and continual improvement of technology services, ensuring they are reliable, responsive and aligned to business needs. The Operations Director leads … teams responsible for Helpdesk, Monitoring & Response, Service Management, Outdoor Digital Service Management and White Glove support.As a senior leader within Technology, the Operations Director is accountable for operational excellence, service performance, incident management, service governance and the user experience across the organisation. The role acts ...

Service Coordinator Department: Service Operations Employment Type: Permanent Location: Shoreham-by-Sea Compensation: £28,000 - £30,000/year Description Service Coordinator £25-30k depending on experience Shoreham By Sea based, hybrid working (Internal Job Level: Associate) Established in 2003, Focus Group … over 1,400 employees across 24 UK offices and recently achieved unicorn status following a $1bn valuation. The Role We are seeking a proactive Service Coordinator to provide comprehensive operational oversight and customer-facing service management across Focus Group’s service delivery functions. This hybrid role ...

thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact. IT Service Transition Manager – Global IT Service Management Site Introduction In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus. … home to both our UK and Global Corporate teams, bringing together diverse teams across the business. What will this role achieve? The IT Service Transition Manager is accountable for the successful transition of IT projects, changes and enhancements into live service across five global regions, ensuring services ...

Overview We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Acting as the single point of escalation for service-related issues, the SDM will build trusted … organization, ensuring that IT services and partners consistently meet expectations and enable business continuity. This role demands a confident communicator who can navigate complex service landscapes, resolve critical issues swiftly, and influence cross-functional teams to drive service excellence and continuous improvement. Location Remote - Will require the candidate ...

agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description About Service Cloud Service Cloud is Salesforce's complete agentic service platform — built for every type of service, in any industry, across … channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service to unify ...

Problem & Service Delivery Manager will be responsible for driving service quality, reducing recurring incidents and improving the consistency of ticket management across client environments. Aligned with ITIL best practice, this role owns and continually improves the Problem Management process, ensuring root causes are identified, corrective actions … progressed, and ticket quality is monitored and improved. The role works closely with engineers, team leads, managers, service delivery, clients and senior stakeholders to strengthen operational discipline, improve the quality of updates and documentation, and ensure tickets are managed effectively from identification through to resolution, the sucessfull candidate ...

REQUISITION Newcastle - Associate Director - Public Sector Technology Delivery Lead - BPI LOCATION LONDON ADDITIONAL LOCATIONS JOB DESCRIPTION You Belong Here The Protiviti Career provides opportunity to learn, inspire and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into … vision to be the most trusted global consulting firm. The Opportunity and Ideal Candidate We are seeking an experienced Public Sector Technology Delivery Lead at Associate Director or Director level to establish and lead a high-performing managed services capability based in Newcastle. This is first and foremost ...

Role: Service Delivery Manager – Help Desk Location: Peterborough Salary: £40,000 - £45,000 DOE Sector: Engineering/Facilities Management This client is GROWING! To support that we are looking for a confident, hands-on Service Delivery Manager to take ownership of the Helpdesk and help shape … into a high-performing, customer-first team. You'll lead a growing team of Helpdesk Administrators, making sure customers receive a responsive, professional service from first contact through to resolution. This is a role for someone who enjoys improving how things work, developing people, and turning operational data into ...

team of desktop support technicians in providing end-user solutions, resolving technical issues, and delivering excellent customer support.You will be responsible for team performance, service delivery, operational consistency, and the professional development of your team members. You will use metrics and reporting to monitor service levels, identify … management at all levels throughout the business.Oversee staffing, workload distribution, and resource planning to maintain effective support coverage across assigned locations.Promote collaboration and consistent service delivery across geographically distributed teams.Client:Assist your team in troubleshooting and resolving problems for all networked devices, including desktops, laptops, tablets, and mobile ...

Benefits Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach As our IT Desktop Services Manager, you will provide operational and people leadership for Desktop Administration … desktop support technicians in providing end-user solutions, resolving technical issues, and delivering excellent customer support. You will be responsible for team performance, service delivery, operational consistency, and the professional development of your team members. You will use metrics and reporting to monitor service levels, identify opportunities ...

strength for building robust relationships with a range of stakeholders.* The ability to identify opportunities to delight and wow customers.* Proven experience of Service Delivery best practices (including ITIL).* An innovative approach to problem solving.* Effective communication and negotiation skills at all levels, technical through to directors. … ability to motivate and galvanise disparate teams to deliver against customer requirements.***Key Accountabilities**** Provides strategic leadership and direction for the delivery of pre- and post-sales services and support to customers, as well as strategic planning 6 months, 1 year and 2 years in advance.* Manages all facets ...

journey! Key Information Job title: Senior Operational Support Analyst Salary: Circa £62K + TFL Benefits Grade: Band 3 Contract type: TfL Team: TSO Professional Service - Technology & Data Location: London (Pier Walk)/Hybrid* working All offers of employment are subject to satisfactory right‐to‐work checks. Candidates must … Support Analyst will be accountable for the provision of Level 2 [In depth Technical Support] (and where appropriate Level 3 [Expert Product and Service Support]) service for Data and Analytics (D&A) live services after they are transformed and transitioned to Technical Service Operations (TSO), addressing ...