526 to 550 of 1,488 Service Delivery Jobs in England

operation of AI/ML products and services in production, maximising the value and adoption of data‐driven decision making across the business. Own service performance and continuous improvement, ensuring robust IT Service Management, regulatory compliance, model risk management, ethical AI standards and ongoing enhancements to user experience …/ML Ops platform strategy and roadmap, implementing modern engineering practices and leading‐edge techniques to enable rapid, scalable and cost‐effective delivery of machine learning services. Build and lead senior stakeholder relationships across directorates, working with Directors and business leaders to manage service performance, prioritise demand, shape ...

summary This post forms part of a service currently subject to a service improvement and redesign programme. Service delivery models, roles and structures will be reviewed as part of the improvement process, which may result in changes and a consultation process in line with the Trust … lead, assisting with governance processes, meeting administration, reporting, and documentation management. In addition, the post holder will provide a high-quality administrative and secretarial service to Network Managers, supporting the efficient delivery of services across the Network. About us LSCFT values diversity and inclusion, recognising that talent from ...

robust governance, data-driven decision making, and continuous improvement initiatives. You will identify opportunities to optimise processes, implement automation, mitigate operational risks, and improve service delivery outcomes. As the organisation continues to scale, you will play a key role in evolving ops vendor management from a transactional function … partnership success.ResponsibilitiesLead vendor governance across internal and external teams, supporting the design, implementation, and continuous evolution of the vendor operating model.Manage vendor performance, value delivery, and commercial outcomes, ensuring contractual obligations, service levels, quality standards, and key performance indicators are consistently achieved.Foster a culture of continuous improvement with ...

function. This is a hands-on leadership role with real operational ownership. You will be responsible for ensuring customers receive an excellent and consistent service while making sure the function achieves agreed service levels and protects the commercial interests of the business. You will take ownership … customer service operation, leading the team, managing performance and capacity, resolving escalations and improving how the department works. What you ll be doing You will lead, coach and develop a Customer Services team of six to eight people, creating a culture of accountability, ownership and excellent customer service. ...

products, projects and client journeys, and you will have the opportunity to partner across them to improve how clients are supported.As Executive Director - Customer Service Operations Lead for J.P. Morgan Personal Investing, you will lead a client-facing servicing team supporting UK and EU investors across digital wealth, investment … products and client journeys. You will be responsible for delivering excellent service outcomes, strengthening operational controls, building colleague capability and partnering with Product, Technology, Risk, Controls and broader Operations teams to improve client experience as the business grows.Lead, coach and develop a high-performing customer service team supporting ...

Agentic platforms and solutions, as well as re‐imagining central audit functions through AI. These initiatives are critical to scaling audit quality, accelerating delivery, and reshaping how audit expertise is accessed and consumed across the firm.Description of the role:An AI Senior Product Manager within Audit’s Clara Innovation … advanced AI capabilities.Drive the re‐imagining of audit functions through AI, translating strategic intent into AI‐enabled products and workflows that transform service delivery, improve responsiveness, and unlock new sources of audit insight.Define and manage the product vision, roadmap, and delivery strategy for AI and machine learning ...

Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team … overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure ...

site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site FryerMiles are delighted to be working with a leading Managed Service Provider to assist with their recruitment of a Service Desk Engineer to join their team in Orpington. The successful candidate will have … strong technical knowledge, excellent customer service skills, and a proactive approach to IT support. The successful candidate will be responsible for providing on-site technical support, resolving hardware and software issues, maintaining IT infrastructure, and ensuring a high standard of service delivery across customer sites. Key Responsibilities ...

Full Time Business Area: Audit Centre of Excellence (ACE), Technology Contract type: Permanent Grade: B Job Title: Team: Locations: UK (any office) Capability: Audit Service line: Central Audit Contract type: Permanent Summary of role purpose: The role will play a central part in delivering the audit practice's most … deployment of Agentic platforms and solutions, as well as reimagining central audit functions through AI. These initiatives are critical to scaling audit quality, accelerating delivery, and reshaping how audit expertise is accessed and consumed across the firm. Description of the role: An AI Senior Product Manager within Audit ...

specific services and technologies. Each Pod is responsible for managing its own demand, resolving incidents and requests end-to-end, and continuously improving the service it provides. This model is designed to create stronger ownership, faster resolution, and a more consistent user experience.As a Helpdesk Team Leader, you will … lead one or more of these Pods - ensuring they are well-coordinated, performing effectively, and aligned to service prioritiesYou will balance hands-on technical support with operational oversight, stepping in on complex issues while maintaining visibility of workload, performance, and risks across your Pods.You will work closely with Senior ...

specific services and technologies. Each Pod is responsible for managing its own demand, resolving incidents and requests end-to-end, and continuously improving the service it provides. This model is designed to create stronger ownership, faster resolution, and a more consistent user experience.As a Helpdesk Team Leader, you will … lead one or more of these Pods - ensuring they are well-coordinated, performing effectively, and aligned to service prioritiesYou will balance hands-on technical support with operational oversight, stepping in on complex issues while maintaining visibility of workload, performance, and risks across your Pods.You will work closely with Senior ...

live and work in the Durham area on our Why Join Us? - Information Page. The Role and the DepartmentNomis () is a national statistical dissemination service delivered by Durham University on behalf of the Office for National Statistics (ONS). It provides access to major official statistics on population, society … labour market, and is used extensively by government departments, local authorities, researchers, academic institutions and other organisations across the UK.The service supports a range of high-profile datasets and provides a trusted route to detailed statistical information used in analysis, planning and decision-making. Joining the Nomis team offers ...

Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximately 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also … build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients. Why join KPMG as Lead Software Engineer? You will be a hands-on lead of a team of Software and Quality Assurance Engineers working across a variety ...

Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximately 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also … build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients. Why join KPMG as Lead Software Engineer? You will be a hands-on lead of a team of Software and Quality Assurance Engineers working across a variety ...

loss adjusters, contractors, and claims professionals make faster, more informed decisions through industry-leading property estimating, claims, and pricing solutions.We’re looking for a delivery-focused Project Manager to join our Claims UK team. This role is ideal for someone with solid project management experience who enjoys owning delivery … track record of delivering projects end to end, with a clear focus on execution and outcomes Experience working in a technology, IT, or software delivery environment Confident managing multiple priorities and workstreams at the same time Strong stakeholder management skills with the ability to build credibility quickly and demonstrate ...

Digital Workplace. Portfolio Scope The Executive Director will lead a strategically significant portfolio within DWE, accountable for business outcomes across a combination of product, service and enabling capabilities. Product Portfolios Digital Collaboration: Enterprise collaboration platforms, meeting technologies, team productivity tools and GenAI capabilities that enable seamless work across global … teams. Personal Productivity: End-to-end device strategy, including laptops, mobile technologies and next-generation productivity capabilities that empower individual effectiveness. Service Delivery Workplace Technology: Office connectivity, hybrid meeting room technology and the digital workplace infrastructure that powers how BCGers work across office environments. Meetings & Events: Virtual ...

DescriptionReady to shape the future of enterprise service management across one of the UK's leading energy companies? Do you enjoy defining platform strategy, influencing technology decisions, and delivering solutions that create lasting business value? At EDF, "Success is Personal", and this is your opportunity to build a career … recruiting for three ServiceNow Platform and Solution Architects, giving you the opportunity to join a growing team that's shaping the future of digital service delivery across EDF. Working across multiple ServiceNow products, you'll define the platform's future direction while supporting key business outcomes and technology ...

benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly … breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. ...

also lead Forge , our cross-government AI initiative, bringing together government, industry and technology partners to develop AI-native approaches to digital service delivery and influence the future of public sector transformation. Key Responsibilities Define and deliver UBDS' AI transformation strategy. Drive AI adoption across business operations, customer … delivery and products. Lead enterprise AI platform, tooling and governance decisions. Establish responsible AI, security and compliance frameworks. Champion AI adoption, capability development and organisational change. Provide executive leadership on strategic customer AI engagements. Lead the Forge programme and represent UBDS across government and industry. Build strong partnerships with ...

also lead Forge , our cross-government AI initiative, bringing together government, industry and technology partners to develop AI-native approaches to digital service delivery and influence the future of public sector transformation. Key Responsibilities Define and deliver UBDS' AI transformation strategy. Drive AI adoption across business operations, customer … delivery and products. Lead enterprise AI platform, tooling and governance decisions. Establish responsible AI, security and compliance frameworks. Champion AI adoption, capability development and organisational change. Provide executive leadership on strategic customer AI engagements. Lead the Forge programme and represent UBDS across government and industry. Build strong partnerships with ...

innovative digital transformation solutions to enterprise clients worldwide. Our award-winning ServiceNow practice works with organisations across multiple industries, helping them modernise operations, improve service delivery and maximise the value of the ServiceNow platform. Job Summary We are looking for an experienced ServiceNow Technical Consultant with strong expertise … CMDB, Discovery, Service Mapping and Event Management to join our growing ServiceNow practice. You will play a key role in designing, developing and implementing scalable ServiceNow solutions that provide accurate service visibility, operational insight and automation for enterprise customers. Working alongside Solution Architects, Business Analysts and Project Managers ...

Network Inspector to work on our Hinkley Point C contract in Bridgwater, Somerset As the Network Inspector you will be part of our Core service team who are responsible for Manage and delivery of core service maintenance on HPC and its associated development sites. As the Network … necessary documentation in accordance with NNB procedures to complete their tasks. Ensure the highest possible health & safety & environmental standards are employed across the service adhering to M GROUP and NNB health and safety policy culture. Optional participation in winter service Other duties associated with this role in Support ...

design and deliver meaningful, cross-functional transformation. Your work will include: Designing and implementing Target Operating Models (TOMs) Improving business processes, operating models and service delivery Supporting organisational transformation across structure, processes and governance Enhancing member- and customer-facing service models Leading or supporting … delivery of change across technology, finance and operational functions Managing transformation plans, risks, issues, dependencies and governance Using Agile, Waterfall or hybrid delivery methodologies Partnering with senior stakeholders to influence strategy and drive transformation outcomes About You We're looking for a confident, proactive transformation professional ...

strategic partner for one of our most important insurance customers in the UK. This role sits at the intersection of customer leadership, service delivery, operational performance, and executive stakeholder engagement. You will be accountable for ensuring the client realises ongoing value from their investment in Majesco while maintaining … senior point of contact for this strategic account, you will work closely with customer executives, Majesco leadership, product teams, support teams and delivery organisations to drive customer satisfaction, business outcomes, and long‐term partnership success. This is not a traditional support leadership role. Success in this position requires ...

will have a key role within the business overseeing services for its clients throughout Europe. Day to day the Technical Product Manager will: • Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application and Service delivery Drive capacity and availability … management initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles • Support the sale of existing Managed Services • Support the delivery teams in delivery and with oversight of some critical activities • Audits, reviews, problem management etc. • Research and recommend new Managed Services • Refinements to existing ...