776 to 800 of 1,805 Service Delivery Jobs in England

internal) and investigate alerts as required Respond to client support queries, providing effective and efficient resolution of in-life issues Proactively identify potential service issues and work with clients and colleagues to ensure continuity of service Plan and execute projects to improve existing services and roll …/Must Have: Practical IT support experience covering desktop, server and networking Minimum 12 months as 1st/2nd line support at a managed service provider, or 2 years in a traditional IT support role Eligible to obtain SC clearance (sponsored by the business) Understanding of cybersecurity issues, latest ...

Field Service Desk Coordinator Tipton, England, United Kingdom £27,178 per annum | Full Time | Permanent Shift Pattern: 8:30am - 9:30pm | 3 Days On, 3 Days Off Rolling Rota Enjoy an average of only 15 working days per month through our 3-on/3-off shift pattern, giving … leading providers of integrated technology solutions to the hospitality and retail sectors. We are looking for a proactive and customer-focused Field Service Coordinator to join our busy Field Service team at our Head Office. This is a fast-paced role where no two days are the same. ...

platform ecosystem Bring visionary, forward-thinking judgment to continuously evaluate emerging products, platforms, and technologies relevant to BCG's business and service operations. Build towards a modern, AI-ready business platform ecosystem (for example, applying agentic AI and intelligent automation within ServiceNow and other platforms) keeping … leading edge of service delivery and ITSM practice. Drive adoption and enablement of new features and capabilities across the business, ensuring stakeholders get full value from the platforms they depend on. What You'll Bring 12+ years of senior technical leadership experience operating enterprise business platforms, ideally including ...

Faculty is seeking a Senior Service Designer to design complex service ecosystems across client environments, balancing user needs with business goals within our Applied AI division. You will map intricate user journeys and lead cross-functional alignment to deliver scalable AI-enabled services. You will collaborate with government … public sector clients to transform public service delivery, facilitate high-impact workshops, and craft compelling artefacts for decision-makers. #J-18808-Ljbffr ...

digital solutions, you will manage support requests from initial contact through to resolution or effective escalation. You will combine practical troubleshooting with excellent customer service, supporting access, permissions, data, workflows, configuration and application usage. Embedded within the Digital Development Team, you will work with product owners, developers, data specialists … operating systems, networks, infrastructure, identity services, software engineering, database development or infrastructure design. Your Impact in this position You will provide a friendly, responsive service that improves user adoption, reduces repeat incidents and helps colleagues work safely and effectively. By giving clear guidance, delivering training, maintaining accurate records ...

closely with Product and Operations teams to ensure smooth transition of services from engineering into production. Participate in backlog refinement, sprint planning, and Agile delivery activities. Drive continuous improvement initiatives across the platform and engineering processes. Package, deploy, and manage applications through Microsoft Intune, including: Palo Alto Prisma Access … Good understanding of Microsoft Active Directory architecture and Group Policy migration to modern device management (MDM). Solid knowledge of end-to-end IT service delivery including architecture, design, implementation, and operational support. Experience supporting Zero Trust and secure remote access technologies is highly desirable. 6. Desirable Skills ...

accountable for ensuring system is secure, resilient, and aligned with evolving business needs. Day-to-day, you’ll lead on system design, integration, and service improvement initiatives, working closely with stakeholders across geographies to deliver high-quality outcomes. By combining deep technical expertise with strategic insight and mentoring capabilities … role-based access controls, change management, audit readiness, data protection, and adherence to organisational policies and best practices Lead system support, incident resolution, and service delivery, acting as an escalation point for complex issues, coordinating with stakeholders, and ensuring system availability, performance, and service excellence Oversee integrations ...

company contribution options (up to 8%) Free parking Subsidised public transport Huge range of company discounts 2 volunteering days per year Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service The role As a Deskside Engineer, you'll play … From supporting desktops, laptops and mobile devices to administering Microsoft 365 and Azure services, you'll be at the forefront of delivering excellent customer service in a fast-paced operational environment. You'll work directly with colleagues across the airport, providing face-to-face support, troubleshooting technical issues ...

friendly language for a range of audiences. Security Controls:Gain exposure to the implementation of security controls and understand how they align with IT service delivery and business operations. Project Delivery:Work collaboratively with the team to deliver high-quality outputs on time. Take initiative, ask questions ...

Foster + Partners is seeking an IT Service Transition Manager to ensure technology services are designed, delivered and seamlessly transitioned into operation. You will work across infrastructure, service delivery and project teams to govern change and drive service excellence aligned with strategic business goals. Ideal candidates ...

Babcock is seeking an IT Service Manager at The Bristol Technology Centre, Bristol. You will own end-to-end IT service delivery for a key aviation customer, building trusted relationships and driving service excellence in a high-visibility, customer-facing role. The role emphasizes service ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

open access passenger rail services, Hull Trains and Lumo. We are also 'shadow operator' on the HS2 programme and operate the London Trams service on behalf of Transport for London. Our First Rail head office is home to specialist teams that provide expert support across the Engineering, Finance, Property … support for escalations and optimisations. Implement robust monitoring, incident management, and disaster recovery plans. Partner with HR and IT teams to ensure seamless service delivery and technical support. Work with Workday team, dotted line report into Workday Product Owner. Drive automation and process improvements leveraging IT tools ...

other business functions to shape data solutions that will deliver measurable business outcomes* Sets standards, prioritization criteria, and governance expectations. Prioritise and drive delivery through collaboration with delivery partners and cross-functional teams (engineering, architecture, data governance, BAU)* Lead/Partner with Data Product Owners to translate strategy … adoption of analytics products through targeted communications, champion networks, and embedded business support* Adopt AI & automation to enhance and support data product strategy and delivery* Collaborate closely with the development team to translate business needs into data product changes and ensure solutions meet agreed business requirements ...

success looks like in this role:****Job Purpose**The Campus Field Engineer provides flexible on-site technical support across multiple customer locations, ensuring uninterrupted service delivery during planned and unplanned absences. The majority of the customer locations are in **Manchester, Liverpool, Leeds and York.** The role also supports … project delivery, IT refreshes, migrations, and service improvement initiatives across a diverse customer portfolio. UK SC clearance is required to be obtained and maintained throughout employment.**Key Responsibilities**• Provide on-site field engineering support across multiple customer campuses and locations. • Cover planned and unplanned absences. • Deliver DSS support ...

Solutions Engineer - Aylesbury Department: Service Delivery Employment Type: Permanent Location: Shoreham-by-Sea Compensation: £40,000/year Description Solutions Engineer (IT) Location: Field based, covering Buckinghamshire, Bedfordshire and Berkshire Salary: £40,000 plus company van plus overtime Introduction Focus Group is a £300m-revenue, 1,500-person … escalation point for your area of specialism, taking on complex faults and escalations. Work regularly with project management teams, 3rd line engineers and Service Desk Agents. Audit and document our valued customers’ infrastructure to a high standard. Carry out and document site surveys and audits. Lead the delivery ...

Solutions Engineer - Aylesbury Department: Service Delivery Employment Type: Permanent Location: Shoreham-by-Sea Compensation: £40,000/year Description Solutions Engineer (IT) Location: Field based, covering Buckinghamshire, Bedfordshire and Berkshire Salary: £40,000 plus company van plus overtime Introduction Focus Group is a £300m-revenue, 1,500-person … escalation point for your area of specialism, taking on complex faults and escalations. Work regularly with project management teams, 3rd line engineers and Service Desk Agents. Audit and document our valued customers’ infrastructure to a high standard. Carry out and document site surveys and audits. Lead the delivery ...

user support with administration of cloud productivity platforms, networks, servers, security controls, backups, business applications, and IT assets. Key Accountabilities & Responsibilities User support and service delivery Provide first and second-line support for hardware, software, operating systems, email, connectivity, remote access, and approved business applications. Install, configure, maintain … troubleshoot computers, mobile devices, printers, meeting room equipment, and other IT-supported technology. Record, prioritise, resolve, and elevate incidents and service requests in line with agreed service levels. Cloud, identity, and collaboration platforms Administer Microsoft 365 and Google Workspace, including user accounts, licences, mailboxes, groups, shared drives, collaboration ...

quarter), leaving 5 additional remote days to be used as needed. We seek a hands‐on technical manager who can lead teams, own service delivery, and work alongside engineers to solve critical problems. Based in London, the role is responsible for end‐user support across EMEA … function while remaining comfortable with hands‐on work. The role requires someone who can provide clear direction, make informed decisions, support team development and delivery, and provide deep technical mentorship. Difficult issues should be solved alongside the team rather than simply passed on. Responsibilities Manage end‐user support across ...

services, this is an exceptional opportunity to make a measurable impact. What You’ll Be Doing Lead, support, and develop the IT operations and service delivery team Manage daily IT operations across cloud, infrastructure, and on‐prem environments Own Azure, M365, Entra ID, Intune, endpoint, networking, patching … Disaster Recovery Maintain system stability, performance, and security Enable the business to move to a DevOps and Product Delivery model Deliver improvements across service quality, processes, and user experience Work closely with internal teams to support business growth and operational needs What You’ll Bring Experience managing ...

Field Engineer - Buckinghamshire Department: Service Delivery - Prism Employment Type: Permanent Location: Milton Keynes Compensation: £35,000 - £40,000/year Description Location: Ideally Buckinghamshire area to cover the Midlands, South East and locations north of London Hours: Full-time, Permanent | Monday to Friday Salary: £35,000 per annum … partnerships with our clients. As we continue to grow, we're looking for a customer-focused Modern Workplace Field Engineer to join our technical delivery team, supporting customers across the Midlands, South East and surrounding regions. This is an exciting opportunity for a technically skilled and customer‐facing engineer ...

core of Justice, Law Enforcement and Border Security agencies within the UK. The successful candidate will play a key role in maintaining service availability, resolving complex technical issues, implementing upgrades and enhancements, and supporting critical systems that underpin operational services. You MUST be eligible for Security Clearance for this … infrastructure estate. Collaborate with clients, internal stakeholders, and technical teams to understand and address evolving business requirements. Monitor system health, network connectivity, alerts, and service interdependencies to ensure optimal performance and availability. Maintain and enhance infrastructure, applications, and supporting platforms. Produce and maintain comprehensive technical documentation. Ensure all work ...

build, deploy and support enterprise-scale software and AI-enabled applications across secure public sector environments. This role combines traditional software engineering, cloud-native delivery and modern AI engineering. Successful candidates will leverage AI-assisted development throughout the Software Development Lifecycle (SDLC) while delivering secure, scalable and maintainable production … Driven Architectures. Automated Testing and Test-Driven Development (TDD). Docker and Containerisation. MongoDB and/or PostgreSQL. Production support and operational ownership. GDS service delivery experience. GOV.UK Design System experience. Agile delivery experience. AI & GenAI LLM application development. Retrieval-Augmented Generation (RAG). Prompt Engineering. ...

leading technology firm in the UK is seeking a Principal Service Delivery Manager to design and deliver managed service solutions for customers in the Public Sector. This role involves working with various teams and stakeholders to drive continuous improvement in service delivery. Ideal candidates will have … experience in leadership roles, an understanding of service management, and a track record of working with Public Sector clients. Strong organizational skills and the ability to generate and implement strategies are essential. This position includes numerous benefits aimed at employee wellbeing. #J-18808-Ljbffr ...

AMER and APAC. It will work closely with Security, Enterprise Architecture, Microsoft 365 and wider technology teams to establish architecture and engineering standards, drive service improvements and deliver the identity roadmap.This is a leadership role requiring sufficient technical depth to challenge designs, guide complex troubleshooting and make informed architectural … role operates across a matrix organisation, working closely with global teams, regional technology functions and local stakeholders to ensure alignment, consistency and effective delivery across the business.Job Description:Head of Identity & Access ManagementAbout the RoleWe are seeking an experienced Head of Identity & Access Management to lead the strategy, architecture ...