801 to 825 of 1,805 Service Delivery Jobs in England

extend, while enabling business users to self-serve with confidence. By defining business logic and measures once for common use, the team accelerates delivery, reduces duplication and manual effort, and ensures reporting and insight remain consistent, governed and reusable. As Analytics Engineering Manager, you will lead the capability … setting technical direction, developing the team and partnering with business leaders to turn priority needs into scalable analytical solutions and governed self-service capabilities. You will remain sufficiently close to the technology to challenge major design decisions and uphold engineering quality, while leading delivery through senior engineers ...

TeamJoin a high-performing Market Area team of Packet Core Engineers, Solution Architects, and Support Solution Experts delivering advanced support services to leading communications service providers. This Solution Support Expert role has a strong Market Area Solution Architect focus and is primarily aligned to UK customers, while also providing … customers, you will own critical issues from initial engagement to resolution, isolate faults across complex multi-node environments, manage high-priority Customer Service Requests, and lead emergency response for business-critical network incidents. Depending on priorities, you may also contribute to engagements for other customers across the Customer Unit ...

call as per the local rota for escalations, shift work and may on occasion require travel to and working from client sites. Primary responsibilities: Service Delivery: Assist in the support the use of M365 Azure cloud services Administration of Microsoft 365, including Exchange Online, SharePoint, Teams, Intune … build and design of Proof-of-Concept scenarios. To help in the creation of test type documentation and test scenarios IT projects, ensuring timely delivery and within budget. Collaborate with cross-functional teams to understand and address their IT needs. Project management IT projects, ensuring timely delivery ...

capabilities. You will work closely with Technical Operations, Engineers, Application Consultants, NOC/GDC teams, and cross-functional stakeholders to investigate complex issues, support service delivery, maintain platform stability, and ensure a high-quality experience for local authority and central government customers. We understand the need to provide … associated technology platforms. Plan and deliver software upgrades, patching, and environment maintenance activities. Monitor platform health, analyse trends, and proactively identify opportunities to improve service reliability and customer experience. Collaborate with Product, Engineering, Cloud Operations, Infrastructure, and Network teams to investigate and resolve complex technical issues. Support major incident ...

technology and business consultancy focused on delivering end-to-end technology solutions and products. The Project Manager (SC Cleared) will lead a complex digital service delivery programme, working with delivery and product teams to meet milestones and governance standards. Role requires 5+ years of experience in project … management, with strong Agile delivery and stakeholder engagement capabilities. #J-18808-Ljbffr ...

mutual support, fostering a vibrant, inclusive culture where your ideas and contributions are valued.The RoleThis role is responsible for leading the 2nd Line IT Service Desk team, driving performance, supporting individual development, and fostering a culture of continuous improvement. You will oversee day-to-day service delivery, manage escalations, coordinate team workloads, and provide project support to ensure the successful delivery of ongoing IT initiatives. This role covers the implementation, management, maintenance, improvement and ownership for most of our systems including onsite servers, clients, and cloud resources.The key objectives for this role ...

Licence Management team as the senior point of expertise for a strategic customer environment. You will bring together licensing knowledge, commercial insight, governance and service delivery to reduce risk, control cost and improve decision-making. This is a visible, hands‐on role where you will lead complex activity … including Azure cost and cloud‐licensing considerations. Represent Software Asset Management in customer, operational and vendor governance, managing actions, assumptions, decisions and escalations. Lead service improvements through stronger controls, automation, artificial intelligence, workflow improvements and reusable standards. Set priorities, mentor analysts and quality‐assure delivery while retaining accountability ...

Specialist is a key pillar within the Secure Networks team, reporting to the Network Security Operations Manager This role is critical to the successful delivery and support of customer security services, combining technical leadership, operational responsibility, incident ownership, and change governance to ensure high-quality outcomes across … environment. What you’ll be doing Provide technical leadership across Network Security Operations, acting as a key decision-maker within the team and supporting delivery from a 3rd Line/SME perspective. Take ownership of critical (P1/P2) security incidents, providing technical leadership during high-priority outages ...

care for our patients. A trusted partner to our customers. A supportive employer to our valued team. Summary of Position The IT Field Service Technician is responsible for ensuring the continuity of service and performance of end-user IT equipment through hands-on onsite interventions. The role … maintenance, and onsite support. When needed, the technician also provides remote/phone support to assist users and support global teams, while keeping field service delivery as the primary focus. The position is located in Birmingham, UK. Essential Functions Field Services - Onsite Delivery (Primary) Installation & Deployment: Install ...

Kinaxia Logistics have an opportunity for a IT Director to join our business the IT Director is a key role for the design and delivery of services from Group IT to the businesses. The purpose of this role is not to ‘run’ service delivery; it is to design the future of service in a changing business. lead on the delivery, strategy and integration of IT Services throughout the Group operating companies to ensure systems remain highly available and operate at optimal performance relevant to the growth plan group wide. Dimensions: Manage ...

Telefónica Tech UK&I seeks a Service Architect to support and design IT services for policing sector initiatives. You will act as the main interface between the customer and Telefónica Tech, guiding service architecture across ITIL, DevOps and runbooks. You will work with delivery teams … projects, defining standards and ensuring effective service delivery and continuous improvement. Prior experience in enterprise IT services is essential. #J-18808-Ljbffr ...

operational runbooks. Identify technology landscape risks and propose pragmatic solutions. Automation and Future Capability: Identify opportunities to automate repetitive operational tasks and improve service delivery, supporting more proactive and intelligence‐led infrastructure operations. Contribute to automated capabilities and tooling improvements, including troubleshooting, intelligent alert and security triage, remediation … workflows, cloud management visibility, self‐service tooling and related infrastructure management improvements. Participate in technology uplift initiatives across endpoint, cloud, networking and security domains. Project Delivery: Participate in the design, implementation and support of infrastructure projects. Provide technical input into solution design, vendor selection and implementation planning. Assist ...

fostering a vibrant, inclusive culture where your ideas and contributions are valued. The Role This role is responsible for leading the 2nd Line IT Service Desk team, driving performance, supporting individual development, and fostering a culture of continuous improvement. You will oversee day‐to‐day service delivery, manage escalations, coordinate team workloads, and provide project support to ensure the successful delivery of ongoing IT initiatives. This role covers the implementation, management, maintenance, improvement and ownership for most of our systems including onsite servers, clients, and cloud resources. The key objectives for this role ...

Focusing on management and product monitoring, health checks delivery, technical support and testing of the Trading Voice infrastructure. Trader Voice role is to provide technology leadership for developing, integrating, and supporting Client Health’s Technology Voice Services. This position will require deep domain knowledge which will provide advanced technical … expected to understand common industry voice technology and methodologies to implement Trader Voice platforms in an enterprise setting. Job responsibilities Responsible for the delivery of a range of Trading Voice services into the Company. Primarily this involves Engineering, assisting operation teams, monitoring, controls. Management and monitoring of the Trading ...

suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible for managing their own workload, effectively operating within a global 24x5x365 team … followed Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a ‘best in class’s service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution Providing verbal ...

Partner Delivery Manager, gTech Ads Agency and Partners, Creative Tech Partners Share Partner Delivery Manager, gTech Ads Agency and Partners, Creative Tech Partners corporate_fare Google place London, UK Bachelor’s degree or equivalent practical experience. 8 years of experience in partner management, program management, management consulting … global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Partner Delivery Manager (PDM), you will act as the crucial, executive-level solutions and enablement bridge between Google and the C-suite of our advertising partners. This ...

building and mentoring high-performing teams while fostering a culture of continuous improvement Establish and maintain operational discipline through incident management, SLA tracking, and service reliability improvements Manage delivery across multiple workstreams, ensuring coordinated execution and timely resolution of dependencies Oversee vendor relationships and Statement of Work … management to optimize costs and service quality Develop and maintain operational financial awareness, including budget planning, resource allocation, and cost optimization strategies Collaborate across engineering, product, and scientific teams to translate complex R&D needs into practical, scalable solutions Define and track key performance indicators (KPIs) and operational metrics ...

Infotel UK is looking for an experienced Quality Assurance Manager to lead QA and service management across automotive technology programmes. The role will work closely with automotive clients, engineering teams, product owners, and delivery teams to ensure high standards of quality, reliability, and compliance throughout the product lifecycle. … digital platforms, and modern Agile/DevOps delivery. Responsibilities Define and implement QA strategies, standards, processes, and governance across automotive programmes. Lead QA and service delivery teams across multiple projects and workstreams. Manage and improve Ticket Processing & Tracking across ITSM tools. Facilitate and execute regular stakeholder workshops. Produce ...

. Help implement security controls, monitoring tools, and access management processes. Work with the Cyber Security team to find and address vulnerabilities and incidents. Service Delivery & Support Provide second- and third-line IT support to users across site operations, engineering, and corporate functions. Manage service tickets, ensuring … design and deployment of new hardware, software, and infrastructure solutions. Collaborate with suppliers and vendors to ensure quality, security, and compliance in service delivery. Compliance & Safety Ensure all IT systems and changes comply with ONR , NIS Regulations , and Westinghouse global security policies . Maintain audit readiness by ensuring accurate ...

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle … identity services, networks, and endpoints while preserving required legal, operational, information-security, and access boundaries. The role combines deep infrastructure ownership with hands-on service delivery. The successful candidate will translate security and compliance requirements into durable technical controls, maintain audit-ready evidence, drive equipment and endpoint hardening ...

individual to join the team at Director level. This global firm are looking for somebody who can help lead the strategic direction and delivery of their IT Audit requirements for their London portfolio of External Audits in the financial services sector, overseeing the delivery of high-quality work … national leadership team as the TRA team grows their business and supports the national audit stream. This includes extending your role to innovate our delivery in areas such as Advanced Data Analytics, IT Governance, Cyber Security, Technology Resilience, and Data Privacy The teams’ services are both assurance and advisory ...

Support Apprentice will join a dynamic IT team at the heart of our organisation, playing an active role in both day-to-day IT service delivery and our broader digital transformation agenda. This is an exciting opportunity to build technical skills across IT support, cloud technologies, and digital … systems — both remotely and face-to-face. Deliver a high standard of customer care to all colleagues, customers, and suppliers. Follow established Incident, Service Request, and Change Management processes. Escalate recurring problems and emerging trends to Senior Support Engineers and management. Manage own workload through effective prioritisation and time ...

services, including networking, wireless connectivity, servers and virtual environments. You'll work alongside senior technical colleagues on more complex configuration, administration and troubleshooting activities. Service delivery and ownership Managing incidents through the service desk, keeping users informed and ensuring issues are resolved within agreed SLAs. … have a solid IT support background and enjoy working directly with customers. You’ll ideally bring: Experience in a customer-facing IT support, service desk or onsite/desk-side support role. Confidence troubleshooting hardware, software and connectivity issues. Experience supporting Microsoft 365, including Teams, Exchange, SharePoint and OneDrive. ...

Group in Middlewich is seeking an IT Manager to lead a technical team within an established MSP. You will own daily operations, ensure high service levels, and drive delivery of IT support and projects for a diverse customer base. You will manage a hands-on engineering team, mentor ...

Technical Engineer - Onsite Hybrid Department: Service Delivery Employment Type: Permanent Location: Shoreham-by-Sea Compensation: £35,000/year Description IT Onsite Technical Support Engineer Shoreham | £35,000 | Hybrid Introduction Focus Group is a £300m-revenue, 1,500-person technology services company backed by Hg Capital. Following … need extra investigation. You’ll support their team across IT, including Office 365, Windows Server, desktops, networking and wireless. If you enjoy owning the service a customer receives and building real relationships, this role is for you. Key Responsibilities Manage the support ticket queue for your key customer, escalating ...