1,251 to 1,275 of 1,477 Service Delivery Jobs in the UK excluding London

edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Risk Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

provide expert support and administration across a global Google Workspace environment. You’ll be responsible for supporting end users, resolving complex incidents and service requests, administering Google Workspace services, and ensuring the smooth operation of collaboration and productivity tools. This role would suit someone with strong Google Workspace administration … Responsibilities Provide Level 2 support for Google Workspace services and applications. Manage user accounts, permissions, access requests, and administration activities. Resolve incidents and service requests in line with SLA requirements. Support and troubleshoot: Gmail Google Meet Google Drive Google Chat Google Docs, Sheets, and Slides Manage and update tickets ...

responsible for leading Operational Excellence across RWS Global, ensuring that business processes, systems, governance, and operational strategies support the organisation’s growth and delivery objectives. This role provides executive leadership across Continuous Improvement and Information Technology with a focus on enterprise maturity, process governance, reporting, and organisational effectiveness. Working … closely with the Executive & Senior Leadership teams, the VP, Business Operations will develop scalable operational frameworks that enable efficient delivery across multiple business units, regions, and functions. The successful candidate will combine strategic thinking with operational execution, drive transformation change, improve organisational performance, and ensure the business ...

start (candidates already holding SC clearance highly desirable) Contract Type: Contract Overview We are looking for an experienced Infrastructure Engineer to support the delivery, deployment and ongoing support of a modern hosting and infrastructure platform within a secure defence environment. Working as part of a collaborative technical team … will play a key role in building, deploying and supporting enterprise infrastructure services while ensuring a high standard of service delivery. This role is primarily based onsite in Portsmouth, with occasional travel required for installation and deployment activities across the UK. Key Responsibilities Build, deploy and support enterprise infrastructure ...

high-street shops and private health insurance, plus much more.Key responsibilities include:Ensure high availability, reliability, and security are embedded across infrastructure and service delivery.Lead vulnerability management, patching, and preventative maintenance across platforms.Provide technical leadership and 3rd line support, resolving complex and high-impact incidents.Review, validate, and contribute … internal teams, external partners, and vendors to deliver and support services.Integrate security and best practice into all technology and lifecycle decisions.Support ongoing system administration, service improvements, and out-of-hours escalation where required.We are looking for someone with:Essential:Expert level NetApp Ontap and AFF skillsStrong expertise in Windows ...

Title: IT Technical Support Specialist Location: Belfast Department: IT Reports to: IT Service Desk Manager Role Purpose The IT Technical Support Specialist provides advanced support, acting as a technical escalation point for the Service Desk and projects. The role diagnoses complex issues, contributes to problem management, investigates … team members. Review tickets for quality, accuracy, and adherence to SLAs. Solutions Investigation & Continuous Improvement Evaluate new tools, technologies, and processes that could improve service delivery. Support testing and implementation of new systems or upgrades. Lead improvements to knowledge base content and technical SOPs. Service Desk Operations Support ...

will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The RoleThe Director of Project Engineering – Europe is responsible … leading the Project Engineering organization across the European region, ensuring the successful delivery of complex SCADA, Energy Management Systems (EMS), Generation Management Systems (GMS), Advance Distribution Management Systems (ADMS), and related Operational Technology (OT) solutions for electric utility customers. Based in Europe, the Director will provide strategic leadership ...

Ready to take the next step in your career? Join a leading managed service provider specializing in modernizing and securing critical enterprise infrastructure.The organization simplifies technical service management across cloud,network,and cybersecurity platforms,enabling global clients to streamline operations. The company is inviting applications from experienced professionals … providing technical mentorship to analysts,and maintaining clear stakeholder communication.Additionally,the ideal candidate will support threat-hunting activities and process refinements to continuously improve service delivery. Responsibilities Run shift operations, ensuring compliance with SLAs and maintaining high-quality incident handling. Set shift agendas, balance workloads, and promptly address ...

Keep accurate and detailed records of work carried out, contributing to shared documentation. Ensure tickets are managed effectively, with clear updates and adherence to service levels. Balance competing priorities while maintaining service quality. Offer guidance to junior team members and help reduce repeat escalations. Contribute ideas to improve … internal processes, tools, and service delivery. Key Attributes Required Demonstrable experience in a 2nd or 3rd line IT support role, ideally within a managed services environment. Strong working knowledge of Microsoft 365, Azure AD, Windows Server, networking, and virtualisation platforms. A structured and analytical approach to troubleshooting. Strong communication ...

Performance Analyst - GBC Housing Services Job Purpose: To provide high-quality performance creation, analysis, reporting, and insight to support the effective delivery of Housing Services. The postholder will collect, analyse, interpret, and present performance data to enable evidence-based decision-making, drive service improvement, ensure regulatory compliance … recommend actions that improve outcomes for residents. Key Responsibilities: Performance Monitoring and Reporting: Create and maintain regular Power BI performance reports, dashboards for service managers, senior leadership teams, committees, and external regulators. Analyse service performance data to identify trends, risks, opportunities, and areas requiring intervention for high traffic ...

provide third-line support for internally developed applications while working closely with Customer Support, Development, Architecture, and Infrastructure teams to ensure exceptional service delivery. This is an exciting opportunity for someone who thrives in a technically challenging environment and enjoys solving complex problems while driving continuous improvement. Key Responsibilities … second-line support teams. Work closely with development teams to identify software defects and implement effective workarounds. Deploy application updates, patches, and hotfixes. Service Availability & Performance Monitor cloud-hosted platforms to ensure compliance with service availability and performance commitments. Proactively manage alerts, event logs, and system monitoring tools. ...

provide third-line support for internally developed applications while working closely with Customer Support, Development, Architecture, and Infrastructure teams to ensure exceptional service delivery. This is an exciting opportunity for someone who thrives in a technically challenging environment and enjoys solving complex problems while driving continuous improvement. Key Responsibilities … second-line support teams. Work closely with development teams to identify software defects and implement effective workarounds. Deploy application updates, patches, and hotfixes. Service Availability & Performance Monitor cloud-hosted platforms to ensure compliance with service availability and performance commitments. Proactively manage alerts, event logs, and system monitoring tools. ...

DevOps Engineer Leeds Job ref: ITISD Eng/Aug 2026 Title: Infrastructure, Security and DevOps Engineer Hours: 37.5 The Position Supporting the design, delivery, resilience, security, and efficiency of the firm's IT infrastructure, applications, and deployment pipelines. This role ensures secure, scalable, and highly available systems that support … delivery of high-quality legal services, with continuous integration and delivery processes aligned to the firm's strategic goals and compliant with industry and legal sector-specific standards. Key Responsibilities The Infrastructure, Security and DevOps Engineer is responsible for maintaining and enhancing the firm's IT infrastructure, ensuring ...

journey and help deliver improved outcomes. The Donor and Session Programme (DASP) is a multi-year initiative that will modernise donor engagement and session delivery by replacing capabilities currently held within the Pulse blood management system. The programme will transform technology and experiences across Blood, Platelet and Plasma donation … across multidisciplinary teams. This is a hybrid role, combining home working with travel to NHSBT sites as required. Main duties of the job The Service Owner is responsible for the end-to-end donor experience and strategic vision for a defined NHSBT service. Key responsibilities include: Defining and owning ...

model (technical and/or business) with a proven track record supporting business-critical applications. Skilled in identifying and implementing innovation and improvements in service delivery. Excellent skills in working with business, technical teams and external vendors and developing strong stakeholder relationships. Excellent documentation skills. Role ResponsibilitiesDaily monitoring … Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration. Handling missing time queries from both Legal Service and Business Service colleagues. Administering system access control and configuring system security. Proactively respond to queries and requests via email, telephone, and Fresh ...

embed the Shared Patient Record into clinical and operational workflows. You will analyse utilisation and adoption data, identify opportunities for improvement, communicate benefits and service developments, coordinate user enquiries, and work closely with clinical, operational, digital, information governance and supplier stakeholders. You will lead adoption, utilisation and benefits realisation … Hertfordshire and West Essex Shared Patient Record. You will work with clinical, operational, digital and information governance teams to embed the service into everyday workflows; deliver training, demonstrations, communications and user guidance; analyse utilisation and benefits data; and identify targeted opportunities to improve uptake and user experience. You will ...

improvements in line with organisational priorities and agreed timescales. Ensure systems remain available, resilient, secure, and perform effectively across all locations. Lead the operational delivery of cyber security controls, including vulnerability management, patching, monitoring, and incident response. Oversee network security, endpoint protection, identity management, and cloud-based services. Manage … provide an excellent technology service. Provide technical advice, guidance, and assurance to senior stakeholders and the Director of IT. Ensure effective use of service management processes and tools to maintain high standards of service delivery. What We're Looking For We are seeking a skilled IT leader ...

associated monitoring Creating opportunities to automate manual tasks to drive efficiency and reduce downtime Identifying single points of failure and designing resilience into the service Managing obsolescence across applications and operating systems Collaborative working with the Management Team Daily contact with customers and stakeholders through the IT Service … technical leadership activities ITSM tooling and processes Knowledge of ITIL processes Knowledge of Agile methodologies Scripting for automation, for example PowerShell or Python Previous delivery within a secure or Defence environment Interested? Tektora are looking to speak with DV Cleared 4th Line Cloud Support Engineers who are open ...

personnel at appropriate levels. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service deliveryCultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop … happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times ...

projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Payments - Liquidity Program, you will drive the successful delivery of complex technology projects and programs focused on Data analytics, reference data , reporting that will help reaching business goals across the firm. Leveraging your … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilitiesDevelop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutionsIdentify ...

data and performance professional to join a complex public sector environment, supporting housing and property services through business intelligence, performance reporting, data analysis and service improvement. The role will work closely with managers and senior stakeholders, providing accurate and meaningful insight to support operational planning, financial management, regulatory requirements … effective data solutions. Monitor key performance indicators and support services in understanding performance against agreed targets and standards. Provide analysis to support regulatory reporting, service assurance and performance management. Investigate data quality issues, discrepancies and anomalies, working with relevant teams to resolve underlying causes. Develop and improve automated reporting ...

data and performance professional to join a complex public sector environment, supporting housing and property services through business intelligence, performance reporting, data analysis and service improvement. The role will work closely with managers and senior stakeholders, providing accurate and meaningful insight to support operational planning, financial management, regulatory requirements … effective data solutions. Monitor key performance indicators and support services in understanding performance against agreed targets and standards. Provide analysis to support regulatory reporting, service assurance and performance management. Investigate data quality issues, discrepancies and anomalies, working with relevant teams to resolve underlying causes. Develop and improve automated reporting ...

dynamic environment. As a Lead Technical Program Manager within the Commercial & Investment Bank's Markets technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

cloud environments. You will lead the detection, investigation and response to cyber threats, strengthen security controls, manage cyber risks and support the secure delivery of digital services. Working across technical and business teams, you will ensure security is embedded into projects, operations and service delivery. Main Duties ...

Digital Application Services function, focused on delivering and supporting the applications, platforms and digital capabilities that enable effective business operations and service delivery. The function plays a key role in modernising services, improving resilience and performance, and ensuring business teams have the technology and tools they need to operate … technical designer, contributing to architecture, solution design, and hands-on implementation. Lead and coordinate a small team of developers and testers, ensuring quality delivery and adherence to best practices. Work independently to analyse, design, develop, and enhance Ophthalmic system components. Build and maintain long-term domain knowledge of Ophthalmic ...