851 to 875 of 1,492 Service Delivery Jobs in the UK excluding London

following ways: Serve as the primary bridge between legacy applications (Movex -Lawson M3, Info M3; IFS ), and SAP S/4HANA project delivery teams, data migration teams, business stakeholders etc to ensure seamless end-to-end ERP migration and process transformation. Lead and stabilize legacy (Movex -Lawson M3, Info … process mapping and blueprint validation across core enterprise domains to support global SAP template adoption. Orchestrate cross-functional alignment across regional business leaders, Quantum delivery teams, vendors, and global stakeholders. Define and govern the end-to-end legacy-to-SAP migration strategy, including scope, data readiness, cutover, risk management ...

implementation and management of Oracle Finance solutions. Your deep understanding of shared services models and Oracle applications will enable you to drive efficiency, enhance service delivery, and support financial transformation initiatives. You will be at the forefront of transforming our clients' financial operations. You will leverage your expertise … clients, ensuring compliance with regulatory and security standards. Lead solution design workshops, translating business requirements into robust Oracle architectures across HCM/ERP. Oversee delivery teams, ensuring the technical integrity, performance, and quality of Oracle implementations. Provide strategic guidance to clients on Oracle roadmap planning, integration strategies, and transformation ...

real operational and customer challenges. Build skills and a career in a fast-growing area – supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact – an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within Atos. Key Responsibilities Build and configure agents, workflows, and integrations Utilize AI-assisted coding tools to accelerate development Implement agent logic, prompts, and decision flows Integrate with enterprise systems (ITSM, APIs, data sources) Test and validate agent behavior and outputs Collaborate ...

real operational and customer challenges. Build skills and a career in a fast-growing area supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within Atos. Key Responsibilities Build and configure agents, workflows, and integrations Utilize AI-assisted coding tools to accelerate development Implement agent logic, prompts, and decision flows Integrate with enterprise systems (ITSM, APIs, data sources) Test and validate agent behavior and outputs Collaborate ...

pivotal role at the heart of our commitment to safeguarding information and maintaining trust. A hands-on role, you’ll lead the development and delivery of our information security programme, protecting our systems, data, and digital assets from evolving threats. This is an exciting opportunity to drive key security … this role develops, we expect the need for a dedicated team of security professionals. This position will then be responsible for the team’s service delivery, including leadership, mentoring, and general support of team tasks. Manage relationships with third-party security vendors and service providers. Prepare ...

Responsibilities: • Lead and develop the operations team through effective KPIs and training initiatives • Streamline workflows and implement process improvements across all service lines • Ensure timely and accurate client service delivery and compliance with UK regulations (HMRC, GDPR, AML, IR35) • Drive automation, digital transformation and technology integration (Xero ...

Establish governance frameworks for agentic operations. Define agent roles, responsibilities, decision rights and control boundaries. Human-in-the-loop controls Audit management Regulatory oversight Service monitoring Performance measurement Create standards for agent lifecycle management. Atos guidance emphasises that agents must operate within defined decision boundaries, KPI frameworks and controlled … programmes. 6. Stakeholder Leadership Engage with Executive Committees, Customer Committees and Transformation Boards. Build strong partnerships with: Operations Technology Risk Compliance Legal Data teams Service Delivery functions Act as the organisational authority for agentic transformation. Present business cases, progress reports and outcome metrics to senior stakeholders. 7. Benefits ...

/Churn tracking and act on insights Proactively identify at‐risk customers and create playbooks to retain them Collaborate with Sales, Ops, and Service Delivery to close experience gaps Champion onboarding quality, proactive communication, and issue resolution Introduce scalable CX processes across organic and acquired clients Present regular … frameworks Organise and coordinate the escalation process for complaints, ensuring timely resolutions and effective communication with stakeholders. Perform comprehensive quality assessments to ensure that service standards are consistently maintained. Implement quality control measures and develop improvement plans based on assessment results. Skills and Experience required as a Head ...

Kainos is seeking an EDM Support Manager to oversee day-to-day support for the EDM product, balancing onboarding with ongoing service delivery. You will manage people, customer interactions, support processes, releases, and reporting to ensure SLA conformance and high service levels. Collaborate with Product, Engineering and Sales … align with the product roadmap and drive continual service improvement while supporting account growth and post-deployment success. #J-18808-Ljbffr ...

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with a desire … fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. Produce detailed technical documentation on system installation and support procedures. Providing customer training Working closely with the service ...

with timely, transparent customer communication; ensure business continuity and disaster recovery processes are maintained and tested; partner with the GNOC for 24x7 monitoring and service continuity. Champion the global safety program and ensure compliance with regulatory, environmental, H&S, and certification requirements (ISO, SOC, customer-specific) across the region. … review and commissioning support through to steady-state operations. Define staffing models; recruit, onboard, and train site leadership and critical facilities teams ahead of service commencement; establish SOPs, maintenance regimes, spares, vendor and utility contracts, and GNOC integration for each new facility. Technical Training Drive technical training across ...

product design through release and ongoing enhancements. Software Development Leadership Provide strategic oversight to software development teams responsible for Marlin technology. Ensure timely, reliable delivery of high-quality software releases. Promote agile development practices, engineering excellence, and continuous improvement. Technical Support & Customer Success Oversee technical support operations to deliver … fast, effective customer resolution and high customer satisfaction. Ensure customer feedback informs product enhancements, bug fixes, and roadmap decisions. Strengthen customer retention through high service quality and strong post-sales engagement. Financial & Operational Management Lead budgeting, resource planning, and cost optimization across all functions. Monitor financial performance and implement ...

needs with FutureRange’s capabilities, and drive revenue growth through both retention and acquisition. The successful candidate will be responsible for delivering exceptional client service, shaping account strategies, and expanding FutureRange’s footprint across priority sectors. This is a high-impact, client-facing role that sits at the intersection … strategic partner and ensuring long-term satisfaction, retention and growth. Develop and execute comprehensive account plans aligned with client roadmaps, FutureRange’s service offerings and commercial objectives. Identify new business opportunities within existing accounts through consultative engagement and collaboration with internal technical teams. Proactively develop and pursue new business ...

Engineering and procurement audiences, including a sceptical or hostile one. Technical literacy — fluency and versatility, not depth Advanced user in Claude, Copilot, etc. Software delivery experience in any role, preferably a Developer, Lead, Architect or a Delivery Lead. Understands SDD and agentic development. Confident and accurate with … person in an internal conversation and the most commercially fluent one. Nice to have Experience positioning fixed-price, pod-based, outcome-based or managed-service delivery models — including handling the “if it’s AI-powered, why does it still take months?” objection. Discovery or requirements workshop facilitation ...

About the role As a Product Manager within the Store Colleague Experience team, you will lead the strategy, roadmap and delivery of Tesco's Cash Transformation and Cash Services products across the Group store estate. You will partner closely with Store Operations, Finance, Treasury, Security, Technology and supplier partners … Data and operational stakeholders to define and validate Minimum Viable Products (MVPs). Prioritise, coordinate and communicate the resolution of live product issues and service incidents independently. Provide leadership and direction to cross‐functional teams on short‐term priorities and longer‐term strategic objectives. Work directly with store colleagues ...

security Resolving complex infrastructure incidents and escalations Supporting new-site integrations, migrations and infrastructure projects Maintaining technical documentation and infrastructure standards Working closely with service delivery, security, ERP and development teams What we're looking for: Strong hands-on experience administering Palo Alto firewalls Good knowledge of switches ...

operating as a Lead Architect within a large Managed Services account. Excellent stakeholder management and client relationship skills. An understanding of contracts, commercials and service delivery . The ability to translate business requirements into clear technology strategies and roadmaps. Strong leadership and communication skills, with the confidence ...

Strategic Account Engagement Develop trusted advisor relationships with key stakeholders. Identify cross-sell and upsell opportunities within customer accounts. Work closely with technical and service delivery teams to ensure successful solution implementation. Market Awareness Remain up to date with developments in: Managed Print Services, Microsoft technologies, Unified Communications ...

activities, helping resolve technical issues, support customer requirements, and ensure a positive user experience Driving process improvements to streamline business processes, contribute to improved service delivery, and identify opportunities for operational improvement Gaining hands-on experience with enterprise & manufacturing systems supporting real-time business and manufacturing operations while ...

staff. Working across multiple levels within the organization, you will identify, socialize, and mitigate technology-related risks, drawing on your knowledge of architectural solutions, service delivery, and component failure impact. Job responsibilitiesManage and drive risk and control governance for the Infrastructure Platforms Compute lines, ensuring alignment with firmwide ...

staff. Working across multiple levels within the organization, you will identify, socialize, and mitigate technology-related risks, drawing on your knowledge of architectural solutions, service delivery, and component failure impact. Job responsibilities Manage and drive risk and control governance for the Infrastructure Platforms Compute lines, ensuring alignment with ...

satisfaction. Represent the voice of the client and provide internal feedback to improve IDeaS products and solutions. Apply lessons from past experiences to enhance service delivery, collaborating with internal teams to improve processes and outcomes. Professional Development and Mentorship Participate in client events, such as conferences and training ...

EMEA and APJ by approving or refining PRs and POs. Ensure financial accuracy by correcting GL and accounting distributions, verifying the completion of service delivery, and resolving duplicate entries. Proactively address inquiries regarding approval status across Slack and email channels to maintain business velocity. Assist in building critical ...

current data, data cleansing, validation and migration activities, working with complex customer hierarchies, account structures and user data to improve customer journeys and service delivery. Key Requirements: Active SC Clearance. Proven customer data migration experience, ideally Dynamics CRM to ServiceNow CSM. Strong data cleansing, validation and data quality expertise. ...

internal users and technical teams. Manage sensitive and business-critical technical issues that require direct ownership. Drive improvements in user experience, operational efficiency, and service delivery. Support business continuity, cyber security, and compliance initiatives. About You Proven experience in an IT Manager, Senior Systems Administrator, Infrastructure Engineer, or similar ...