1,126 to 1,150 of 1,382 Service Management Jobs in England

ability to translate business requirements into scalable technical solutionsActive ServiceNow certifications: Certified System Administrator (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist – IT Service Management (CIS-ITSM)Strong understanding of Software Development Life Cycle (SDLC) and IT Infrastructure Library (ITIL) practicesDeep knowledge of ServiceNow architecture, data ...

Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals. Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. … governance and the practical application of technology to improve operational effectiveness. Experience working with Workday security concepts and role-based access controls. Exceptional stakeholder management skills, with experience engaging and influencing senior business leaders and balancing competing priorities. Strong organisational skills, with experience operating incident and service management ...

platforms. Monitor platform performance using monitoring and alerting tools, proactively identifying potential issues before they impact users. Log, track, prioritise, and manage incidents and service requests through the call logging/ticketing system. Escalate complex issues to appropriate technical teams while maintaining ownership and communication throughout the resolution process. … upgrades, and maintenance activities. Maintain accurate documentation, knowledge base articles, and support procedures. Work collaboratively with development, infrastructure, data, and product teams to ensure service excellence. You will be a motivated and analytical support professional with a passion for problem-solving and delivering excellent customer service. Essential Skills & Experience ...

seeking a Cyber Security Service Delivery Manager to own high-profile services for UK Government and commercial clients, combining cyber operations, technical expertise and senior stakeholder engagement to deliver measurable outcomes. This hybrid role offers a collaborative community of cyber and service management specialists. You’ll help ...

data, and end-user support. Ensure alignment with global cybersecurity standards, IT policies, and regulatory compliance (e.g., data privacy, SOX). Support regional risk management, audits, and business continuity planning. Promote adoption of IT governance and architecture standards across the region. Lead a distributed team of IT professionals … site support resources. Manage vendor relationships and ensure contract adherence, service level compliance, and cost efficiency. Develop a high-performance culture through coaching, development, and accountability. Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. MBA or similar business training preferred. 15+ years ...

responsible for the force’s adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force … Service Management (responsible for managing and maintaining all live, operational technology for the force) Outline of the role: West Midlands Police have completed a large-scale digital transformation programme, and therefore technologies such as Cloud, Artificial Intelligence, Automation and Mobility are no longer visionary – they underpin policing today.The ...

enterprise networking technologies, the ability to resolve complex operational issues, and the capability to work independently with minimal guidance. The role contributes directly to service stability, operational excellence, and infrastructure modernization initiatives while acting as a technical resource for colleagues within the team. This role does not include supervisory … people management accountability. Key ResponsibilitiesNetwork AdministrationAdminister enterprise network infrastructure, including: LAN, WAN, wireless, and data centre networking platformsRouting and switching technologiesSoftware-defined networking and SD-WAN environmentsNetwork access control and identity-aware networking servicesInstall, configure, maintain, and upgrade network infrastructure in accordance with operational standards. Perform routine lifecycle management ...

patterns, including nights/weekends Desirable: Industry-recognised certifications (e.g. CompTIA Security+, SSCP, CEH, GCIH) or working towards Familiarity with SIEM platforms or IT service management tools Track record of meeting SLA-driven targets in a fast-paced environment Comfortable operating within a round-the-clock, shift-based … service model If this sounds like a good fit for you, apply now! Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section ...

Role Overview We are seeking an experienced and customer-focused Audio Visual Preventative Maintenance Engineer to join our Service and Support team. You will be responsible for delivering planned preventative maintenance (PPM), system health checks, service inspections, firmware updates, and lifecycle recommendations across a diverse portfolio … digital workplace technologies perform to the highest standards. Key Responsibilities Preventative Maintenance Carry out scheduled preventative maintenance visits to client sites in accordance with service contracts and agreed SLAs. Perform detailed inspections and operational testing of AV, VC, and UC systems. Check system performance, signal integrity, audio quality, video ...

days) to receive an alert: Delivery Lead Location: GBR - CC Manchester, GBR - Mobile Eng | Job-ID: 220837 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team As Delivery Lead you will be accountable for leading and managing service and change delivery for an account … group of accounts or for a significant area of service within one of our larger accounts. You will lead a team, both directly and through matrix management. You will operate an effective governance model to make sure that your services deliver what we have promised to our customer ...

support a Senior DR Analyst to drive the vision, direction and align Santander UK’s Disaster Recovery strategy and will ensure we continue to service our customers in the event of the unexpected. You will support the delivery of the DR strategy, and improvements to the DR testing. This … Here you’ll leverage traditional best practices to optimise agility as part of Digital Transformation journeys within the organisation, supporting the delivery of effective service management through the definition and adoption of a governance practice that uses KPIs and metrics to track and measure the quality of service. ...

Consulting Limited is hiring a Service Manager (MIE) for an AWS/DevOps environment in London. The role involves managing operational services, ensuring supplier compliance, and leading service improvements within a hybrid working model. Candidates should have strong service management expertise and experience in managing incidents ...

Line engineers. Your role will involve assisting high profile user community, and daily contact with customers and stake holders utilising the IT Service Management Toolset. 2nd Line Backup & Storage Engineer Office location is at Stevenage Our purpose is to make the world more sustainable by building trust … technologies within a team that values the sharing of ideas to build a better service. Your role will involve the day-to-day support, management, and development of enterprise storage platforms, with responsibility for resolving incidents, service requests, and problem tickets within agreed SLAs and KPIs. You will ...

sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met Develop a thorough understanding of TT products and service offerings to better upsell and cross-sell to clients Key Responsibilities Develop account plans to ensure there is a path and a plan … opportunities for partnership with the client. Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Cross collaboration with sales, service management, sales specialists, marketing, product and implementation teams Annual forecasting of client growth Identify risks within the account for any attrition ...

Experis - ManpowerGroup is seeking a Service Desk Architect to lead the design and transformation of Service Desk and End User Support across a complex multi-supplier banking environment. Hybrid work arrangement in Sheffield, with 3 days on-site. The role requires 8+ years in service management and strong experience with enterprise-scale operating models, data flows, and governance. The position emphasizes architecture, data integration, and automation initiatives to improve service quality and #J-18808-Ljbffr ...

complete, timely, and ready for use. You will coordinate data sourcing, transformation, mapping, validation, testing, and release readiness, while building the controls, documentation, and service-management practices needed to operate the product sustainably at scale. Your work will directly enable better decision‐making, reduce friction for employees across … generated outputs Own and continuously improve the EX Map data operating model, including recurring calendars, checklists, hand‐offs, approvals, escalation routes, and service expectations Maintain standard operating procedures for data sourcing, transformation, mapping, testing, and release hand‐off, updating documentation whenever files or workflows change Support launch and post ...

Marks & Spencer plc is seeking a Service Design & Transition Manager to lead the design and transition of new and changed services into live support within the D&T Service Management team. You will ensure services are fit for purpose, deliver business value, and are backed by robust … service designs and clear BAU readiness. You will work with practice owners, partners and suppliers to embed SD&T practices, govern end-to-end delivery from design to BAU, and maintain up-to-date service #J-18808-Ljbffr ...

shaping and delivering a strategic technology roadmap that supports sustainable growth, operational excellence, and an enhanced customer experience. Working closely with leaders across Sales, Service, Operations, and Finance, you will ensure that technology investments deliver measurable business value and long-term scalability.The RoleThis is a highly visible leadership position … performance through technology.Leading business-wide transformation initiatives across multiple functions.Defining and maintaining the technology architecture and systems strategy.Overseeing enterprise platforms, including ERP, CRM, and service management systems.Establishing strong data governance, reporting, and business intelligence capabilities.Enabling data-driven decision making across commercial, operational, and financial functions.Managing technology vendors ...

Humankind Global Recruitment is looking for a Head of Service Delivery in London on a hybrid basis. This fixed-term maternity cover will oversee IT service delivery across regions, ensure SLA adherence and strong client satisfaction while guiding a cross-functional team. You will establish service management ...

shaping and delivering a strategic technology roadmap that supports sustainable growth, operational excellence, and an enhanced customer experience. Working closely with leaders across Sales, Service, Operations, and Finance, you will ensure that technology investments deliver measurable business value and long-term scalability. The Role This is a highly visible … Leading business-wide transformation initiatives across multiple functions. Defining and maintaining the technology architecture and systems strategy. Overseeing enterprise platforms, including ERP, CRM, and service management systems. Establishing strong data governance, reporting, and business intelligence capabilities. Enabling data-driven decision making across commercial, operational, and financial functions. Managing ...

technology services company in Greater London is seeking a Senior Service Delivery Manager to enhance public services. This role involves onboarding new services, managing team capacities, and ensuring adherence to contractual obligations. Candidates should possess excellent multi-tasking abilities, confidence in client communications, and experience with service management ...

enjoy solving problems, working with technology, and being out on the road rather than behind a desk? Join Light & Wonder as a Field Service Technician and build a career with a global leader in gaming and entertainment technology. Whether you're an experienced technician or looking for an opportunity … Perspectives - We value diverse thinking and different viewpoints. Win as a Team - We support one another and succeed together What You'll Do Install, service, and repair gaming and betting terminals across customer sites. Complete new venue installations to the highest standards. Carry out preventative maintenance and respond quickly ...

/4HANA integrations. Experience deploying and managing PLM solutions within Microsoft Azure environments. Proficiency with Windows command prompt, Windows services and service management. Experience troubleshooting technical issues through remote collaboration and screen sharing. Ability to operate effectively within a multi-vendor technical environment. Strong communication and stakeholder engagement skills. … environments. Troubleshoot, debug and validate configuration deployments through remote technical collaboration and screen-sharing sessions. Execute and monitor Windows services, command-line operations and service management activities supporting TCU deployment and maintenance. Support integrations between Teamcenter, Creo (IPEM interface), EDA, Component Information Systems, SAP S/4HANA ...

/4HANA integrations. ·Experience deploying and managing PLM solutions within Microsoft Azure environments. ·Proficiency with Windows command prompt, Windows services and service management. ·Experience troubleshooting technical issues through remote collaboration and screen sharing. ·Ability to operate effectively within a multi-vendor technical environment. ·Strong communication and stakeholder engagement skills. … environments. ·Troubleshoot, debug and validate configuration deployments through remote technical collaboration and screen-sharing sessions. ·Execute and monitor Windows services, command-line operations and service management activities supporting TCU deployment and maintenance. ·Support integrations between Teamcenter, Creo (IPEM interface), EDA, Component Information Systems, SAP S/4HANA ...

exciting opportunity for an Enterprise Services Administrator to join our IT team here at Harrods. You will be responsible for the end-to-end management of physical, virtual, and cloud platforms across Harrods, supporting us as we navigate the next stage of our technology journey. About the Role … orchestration, Microsoft technologies, Red Hat Linux, Kubernetes, VMware, enterprise networking, security, authentication, and cloud platforms. A solid understanding of infrastructure security, Identity and Access Management (IAM), and cloud authentication is essential, alongside the ability to build consensus, influence stakeholders, and drive technical direction across diverse teams. About Us Harrods ...