551 to 575 of 1,373 Service Management Jobs in England

client, a pioneering organisation within the aerospace sector, is seeking a Quality Assurance Engineer specialising in Service Desk and Processes to support the continual improvement of operational standards and service delivery. This permanent role will focus on quality assurance, process compliance and the enhancement of service desk … performance within a technology-driven aerospace environment. Key Responsibilities: Developing, implementing and maintaining quality assurance processes for service desk operations Reviewing service desk procedures to ensure consistency, compliance and effective customer support Monitoring service performance, identifying trends and recommending appropriate improvements Conducting quality reviews, audits and process ...

Directory Services Location: London (Hybrid) Company overview Nomura is a financial services group with an integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment … transformation journey. Role Overview We are seeking an experienced Identity Delivery Manager to lead and coordinate the delivery of enterprise-scale identity and access management initiatives within the Authentication and Directory Services Engineering function. This role focuses on managing the end-to-end delivery of identity solutions spanning Microsoft ...

core infrastructure function. DES is responsible for delivering secure, scalable, and resilient infrastructure capabilities across the enterprise, including Storage, Network, Platform, SOC, and Service Management. Within this, Client Services team focuses on end-user-facing technologies, covering Desktop Services, Application Delivery and Messaging & Collaboration. Within DES, The Client Services … team is responsible for the delivering and continually evolving the organisation’s Digital Workplace. The team manages end-user computing, endpoint management, application delivery, messaging, collaboration and workplace security technologies, ensuring employees have a seamless, secure and productive access to the tools they need to work effectively. ...

Title IT Asset Management Coordinator The IT Asset Management Coordinator will be required to assist in the end-to-end oversight and deployment of IT hardware and software assets across their entire lifecycle. This role ensures the company maintains accurate asset records, aligns with ITIL standards, complies with … software assets, including procurement, deployment, tracking, maintenance, refresh, and retirement. Maintain accurate asset records across systems such as Workday, Intune, SCCM, and other asset management platforms, ensuring inventory data remains up to date and audit-ready. Coordinate equipment provisioning for new hires, internal movers, and leavers, ensuring employees have ...

Global Banking School in Manchester/Leeds seeks a Jira Developer to configure and maintain Jira Service Management, aligning with ITIL processes and enabling efficient service delivery. You will design workflows, empower automation via APIs, integrate with enterprise tools, manage users and permissions, and drive continual improvement ...

based, NCSC-assured consultancy specialising in the design, testing, and delivery of secure information and communication systems, recognised for its expertise in risk management and audit review within the defence and security sector. An exciting opportunity has arisen for an Applications Engineer to deliver hands‐on engineering support … month hybrid contract based in Corsham. The ideal candidate will support application deployment, configuration, and lifecycle management across enterprise environments, covering full lifecycle delivery from design and integration through to testing, deployment, and operational support within a secure, regulated environment. Responsibilities: Deploy, configure, and support enterprise applications across Windows ...

purpose The Finance Applications Manager is the operational owner for Centellic’s enterprise finance application ecosystem. The role provides end-to-end platform stewardship, service management and technical coordination across finance systems, integrations and adjacent source platforms, ensuring services are reliable, secure, controlled, supportable and aligned with business … integration and middleware. Key Responsibilities Enterprise finance systems ownership Act as the accountable IT Operations platform owner for the finance application ecosystem, maintaining clear service ownership, support models, operational standards and a prioritised roadmap. Develop working knowledge of how each application is used by Centellic and how source data ...

party suppliers and internal teams are technically sound and integrate coherently into the target architecture. You will work closely with senior leaders, programme and service delivery teams, business stakeholders and solution partners. You will be expected to operate credibly and independently, exercise sound judgement on complex or contentious architecture … oversight across change initiatives, assessing conceptual, logical and solution architecture artefacts produced by third parties and internal teams. Work with Technology, business stakeholders, programme management, Service Delivery and third-party suppliers to define pragmatic, cost-effective and workable solutions. Maintain and improve architecture standards, principles, repositories, assurance processes ...

opportunity to act as a deputy to the HPC Manager, supporting team coordination, stakeholder engagement, and operational decision-making while developing your leadership and management capabilities.**Key Responsibilities*** Act as final escalation point for complex Linux issues, delivering expert troubleshooting.* Support the Technical Program Manager in team leadership activities … frameworks to ensure consistency, security, and excellence.* Optimize Linux systems for performance, availability, and compliance through proactive monitoring.* Participate in CCRBs and drive continual service improvements.* Provide 24x7 on-call support on rotation for incidents and maintenance.* Use Jira Service Management and ITSM tools to manage escalations ...

Ireland, the practice combines finance strategy and transformation capabilities with the enterprise platforms that enable them, including SAP, Oracle, Workday and enterprise performance management solutions. Our GBS and Operating Model team helps clients design and implement how finance and other enterprise services should be organised and delivered across retained … functions, Global Business Services, Global Capability Centres, Centres of Excellence and external service providers. We support the full transformation journey—from strategy, value case and target operating model through detailed design, mobilisation, implementation, service management and continuous improvement—embedding data, automation and AI to create scalable, resilient ...

Identity & Access Management (IdAM) Architect Location: London (On-Site) Salary: £550 - £700 Type: Contract The Opportunity We are seeking an experienced Identity & Access Management (IdAM) Architect to join our Security Architecture team and play a key role in shaping and enhancing our enterprise security capabilities. This … architect who is passionate about delivering secure, scalable, and innovative identity solutions while supporting major transformation initiatives including Journey to the Cloud , Service Management Convergence , and wider business change programmes. You will work closely with Security Architects, Engineering teams, Risk Advisors, and business stakeholders to ensure security ...

Identity & Access Management (IdAM) Architect Location: Cheltenham (On-Site) Salary: £550 - £700 Type: Contract The Opportunity We are seeking an experienced Identity & Access Management (IdAM) Architect to join our Security Architecture team and play a key role in shaping and enhancing our enterprise security capabilities. This … architect who is passionate about delivering secure, scalable, and innovative identity solutions while supporting major transformation initiatives including Journey to the Cloud , Service Management Convergence , and wider business change programmes. You will work closely with Security Architects, Engineering teams, Risk Advisors, and business stakeholders to ensure security ...

management. You’ll take ownership of technical issues and projects while proactively identifying ways technology can improve clients’ businesses. This isn’t purely a service desk role. You’ll be expected to build strong relationships with clients, visit customer sites and confidently explain technical solutions to both technical … technical requirements and providing recommendations. Identify opportunities to improve clients’ infrastructure, security and ways of working. Maintain clear documentation and follow structured IT service management processes. Keep up to date with emerging technologies, including AI and how these can be practically applied within client environments. What ...

Power BI and Copilot Studio. What you will bring to the team: Experience identifying business challenges and translating them into effective solutions. Strong stakeholder management and communication skills, with the ability to build trusted relationships. A consultative approach to problem-solving, with experience identifying opportunities, evaluating solution options … Experience working within enterprise systems, with exposure to platforms such as Microsoft Dynamics 365, Salesforce, Oracle, SAP or similar business applications. Knowledge of IT Service Management (ITSM) principles and experience working with platforms such as ServiceNow, Freshservice or equivalent service management tools. Familiarity with Microsoft technologies ...

needs of teaching, learning and business operations. You will play a key role in developing a modern, insight-led support function, bringing together service management, digital adoption, classroom technology, user engagement and emerging technologies to create a consistent experience across the University. What You'll Do: Lead Technology … campuses. Provide direction, coaching and support to managers and specialist teams, fostering a collaborative and accountable culture. Oversee the University's support operations, including service performance, governance, prioritisation, escalation routes and knowledge management. Develop and embed a support model that effectively balances remote assistance, regional on-site provision ...

needs of teaching, learning and business operations. You will play a key role in developing a modern, insight-led support function, bringing together service management, digital adoption, classroom technology, user engagement and emerging technologies to create a consistent experience across the University. What You'll Do: Lead Technology … campuses. Provide direction, coaching and support to managers and specialist teams, fostering a collaborative and accountable culture. Oversee the University's support operations, including service performance, governance, prioritisation, escalation routes and knowledge management. Develop and embed a support model that effectively balances remote assistance, regional on-site provision ...

needs of teaching, learning and business operations. You will play a key role in developing a modern, insight-led support function, bringing together service management, digital adoption, classroom technology, user engagement and emerging technologies to create a consistent experience across the University. What You'll Do: Lead Technology … campuses. Provide direction, coaching and support to managers and specialist teams, fostering a collaborative and accountable culture. Oversee the University's support operations, including service performance, governance, prioritisation, escalation routes and knowledge management. Develop and embed a support model that effectively balances remote assistance, regional on-site provision ...

needs of teaching, learning and business operations. You will play a key role in developing a modern, insight-led support function, bringing together service management, digital adoption, classroom technology, user engagement and emerging technologies to create a consistent experience across the University. What You'll Do: Lead Technology … campuses. Provide direction, coaching and support to managers and specialist teams, fostering a collaborative and accountable culture. Oversee the University's support operations, including service performance, governance, prioritisation, escalation routes and knowledge management. Develop and embed a support model that effectively balances remote assistance, regional on-site provision ...

Ireland, the practice combines finance strategy and transformation capabilities with the enterprise platforms that enable them, including SAP, Oracle, Workday and enterprise performance management solutions. Our GBS and Operating Model team helps clients design and implement how finance and other enterprise services should be organised and delivered across retained … functions, Global Business Services, Global Capability Centres, Centres of Excellence and external service providers. We support the full transformation journey—from strategy, value case and target operating model through detailed design, mobilisation, implementation, service management and continuous improvement—embedding data, automation and AI to create scalable, resilient ...

incidents and requests within agreed SLAs Administer macOS, Google Workspace and Okta environments Manage and optimise Joiner, Mover and Leaver (JML) workflows Support endpoint management and security platforms including Jamf and SentinelOne Manage ticket queues through ITSM platforms such as ConnectWise and Freshservice Troubleshoot escalated technical issues and coordinate … appropriate solutions Carry out root cause analysis for recurring incidents and produce incident reports Complete regular MDM compliance reviews and coordinate remediation activity Support service reviews using SLA and KPI data to identify opportunities for improvement You'll work closely with engineers, service management teams, account stakeholders ...

passion for improving team productivity and operational efficiency through modern collaboration platforms. Key Responsibilities Administer, configure, maintain, and enhance Jira, Jira Service Management, and Confluence environments. Design and implement complex workflows, automation rules, issue types, schemes, permissions, and custom configurations. Develop and maintain dashboards, reports, filters, and metrics … administering and engineering Atlassian platforms, including Jira and Confluence. Strong understanding of Jira workflows, permissions, schemes, screen configurations, and automation capabilities. Experience with Jira Service Management and Agile project structures. Knowledge of Atlassian integrations, REST APIs, webhooks, and marketplace applications. Experience delivering platform enhancements within large enterprise environments. ...

Select how often (in days) to receive an alert: Resource Management Business Partner Location: UK - London | Job-ID: 219761 | Contract type: Standard | Business Unit: Business Operations & Administration Life on the team At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. Weare committed … Group Professional Services business, this new position Resourcing Business Partner will play a key role in the transformation and governance of our GPS Resource Management (RM) function. This role will partner with the UK business, using Resource Management best practice to capture demand and deliver resourcing solutions that ...

SIAM Service Integration Manager We are searching for a SIAM Service Integration Manager to join this thriving investment bank as they are growing their Service Integration team This focus requires a SIAM Service Integration focus as this role is focused on building out a brand … function within SIAM Service Integration Role details Title: SIAM Service Integration Manager Employer: investment bank Permanent role, salary £80,000- £120,000 plus bonus Location : London City and home working hybrid 50/50% Requirements: SIAM Service Integration focus, Expertise to set up a roadmap of service ...

backend services and APIs, and delivering enterprise automation capabilities across products such as AaaS, Ansible Automation Platform, AutoM8, event-driven automation, and AI-enabled service management. You will work with technologies including Java, Spring Boot, Go, Kubernetes, Terraform, Ansible, PostgreSQL, CockroachDB, Redis, CI/CD tooling, public cloud services … technology products in a secure, stable, and scalable way. EPAS delivers Day 2 operational automation, workflow orchestration, event-driven automation, AI/ML-enabled service management, and platform tooling that support Incident, Change, Problem, Crisis, and Production Management processes across the firm. This role has a primary ...

SIAM Service Integration Manager We are searching for a SIAM Service Integration Manager to join this thriving investment bank as they are growing their Service Integration team This focus requires a SIAM Service Integration focus as this role is focused on building out a brand … function within SIAM Service Integration Role details Title: SIAM Service Integration Manager Employer: investment bank Permanent role, salary £80,000- £120,000 plus bonus Location : London City and home working hybrid 50/50% Requirements: SIAM Service Integration focus, Expertise to set up a roadmap of service ...