676 to 700 of 1,335 Service Management Jobs in England

continuous improvement of critical Deposit Applications. This role is accountable for the end-to-end technical delivery, operational performance, security, resilience, and lifecycle management of a portfolio of business-critical applications hosted primarily on Microsoft Azure.Hybrid working:The places that you work from day to day will vary according … ASP.NET, Web APIs, SQL Server, and SSIS.Experience with Azure Cloud, CI/CD pipelines, DevOps, and Agile/Scrum delivery.Knowledge of CRM/Case Management platforms such as Siebel CRM and/or Microsoft Dynamics 365.Experience with application integration, API-led architectures, and high-volume data processing systems.Strong understanding ...

technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. Indra … global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO2 emissions annually ...

technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate … foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document ...

technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate … foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document ...

leadership role responsible for the performance and continual improvement of IT Support across the University. You will lead managers and technical professionals across our Service Desk, on-campus IT support (Tech Hubs), Outreach and AV support services. As Service Owner, you will set priorities, strengthen performance and ensure … meet the needs of students and staff. Reporting to the Deputy Director of IT Support Services, you will balance operational delivery with longer-term service development, contributing to wider iSolutions strategy. About the Role You will lead a diverse, customer-facing service and create the conditions for teams ...

Description: Role: Second Line Service Desk Engineer Salary: £30,000 to £37,500 per annum (DOE) Location: Hybrid (Norfolk) | Minimum one anchor day per week in our King's Lynn office Reporting To: Service Desk Team Lead About Workplace IT Workplace IT provides CAF Compliant Co-Managed … Services and Digital Safeguarding to large Health, Social Care, Housing, Education, Charity and Public Sector organisations across the UK. As a Second Line Service Desk Engineer, you will be responsible for troubleshooting and resolving technical issues across Microsoft 365, Entra ID, Intune, networking and end-user technologies. Working within ...

delivery of customer-facing mobile and digital technology initiatives. The TPM will work closely with Product, Engineering, Architecture, UX, QA, Release Management, Security, Risk, Platform, and other enterprise teams to drive execution from discovery and planning through build, testing, release, and launch. The ideal candidate combines strong technical fluency … Agile delivery leadership, structured project/program management, and stakeholder management. The TPM will ensure delivery plans are clear, dependencies and risks are proactively managed, decisions are timely, and engineering teams can deliver with confidence and predictability. The TPM does not independently own product strategy or technical architecture ...

fantastic opportunity has arisen for an IT Service Desk Team Lead to join our London based law firm on a permanent basis. IT Service Desk Team Lead Summary: The Service Desk Team Lead plays a vital role in ensuring that IT support is efficient, reliable, and aligned … demands of a fast paced legal environment. Working closely with the Head of Service Delivery, you will oversee day to day operations, lead a team of analysts, and act as a key escalation point for colleagues across the firm. IT Service Desk Team Lead Key Responsibilities: Provide daily ...

believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Service Support Analyst you will work as part of a Managed Service team to support applications, platforms and data services for our clients … proactively improve the services you support. You will be responsible for providing technical support, and operational expertise, ensuring reliability, security and efficiency. A Senior Service Support Analyst at Made Tech works in tandem with Service Delivery Managers and Support Engineers to provide a holistic service to clients ...

world differently at Capstone Investment Advisors. You will, too. Capstone is a global, alternative investment management firm operating across a broad range of derivatives-based strategies with a deep understanding of volatility. With approximately $14.6 billion of AUM and 315 employees (as of September 1, 2026, Capstone was formed … expand our view of how WE SEE THE WORLD DIFFERENTLY® in order to create opportunity. Our commitment to provoking the evolution of asset management provides us with a perpetual hunger for knowledge that we believe drives the improvement of our particular approach to investment. We seek to harness ...

strong relationships with internal stakeholders and external partners to resolve issues, influence outcomes and maximise the value delivered to BT and its customers.Leading contract management activities throughout the lifecycle, including governance, performance reviews, renewals, change control and continuous improvement initiatives.Using commercial and operational data to produce insights, support decision … innovation, growth and long-term value creation with key software vendors.Essential Skills/ExperienceSignificant experience managing strategic partnerships, suppliers or vendors in a commercial, service management or procurement environment.Strong commercial acumen with experience of contract management, supplier performance management and value realisation.Excellent stakeholder management ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

Cleared Network Engineer to support our defence client on a contract basis. This contract role will focus on network infrastructure, security, service support and crypto management within a high-profile technical environment. Key Responsibilities: Provide dedicated network support at the Stevenage site, with Bolton and Bristol also within … technical intelligence. Support business initiatives as part of the wider network engineering team. Build effective relationships with partners and external suppliers to optimise service delivery. Work with security teams on security reporting, risk analysis and network assurance. Collaborate with service management and network service teams ...

excellence. Key responsibilities of the role Leading, developing and growing a team of infrastructure engineers Setting technical direction and priorities across the team's service portfolio, including TFE, Active Directory, Jenkins, inventory tooling and Bastion Hosts Driving infrastructure as code adoption and the evolution of AI-driven infrastructure management Ensuring the availability, performance and operational health of core services Acting as the escalation point for critical incidents and service issues Balancing operational delivery with long-term improvements and automation initiatives Hiring, onboarding and developing new team members Representing the team's roadmap and capabilities to stakeholders across ...

About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … support. Collaboration with global R&D, Product, Technical Support, and CIS teams will be essential to maintaining high levels of customer satisfaction and service quality across all managed environments. In addition, you will lead initiatives aimed at enhancing quality, efficiency, and automation in service delivery. A strong commitment ...

About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … support. Collaboration with global R&D, Product, Technical Support, and CIS teams will be essential to maintaining high levels of customer satisfaction and service quality across all managed environments. In addition, you will lead initiatives aimed at enhancing quality, efficiency, and automation in service delivery. A strong commitment ...

restricted operating environments across multiple regions and time zones. Reporting to the Director, Networks and Infrastructure, the successful candidate will be accountable for service availability, performance, capacity, security, resilience, lifecycle management, operational support and continuous improvement across the assigned portfolio. Key Responsibilities Lead, develop and hold accountable … network and remote site connectivity services. Manage the operation and lifecycle of routers, switches, wireless infrastructure, software defined WAN platforms, network controllers and associated management technologies. Oversee data centre network services, including leaf and spine architectures, VXLAN, EVPN, routing, segmentation and high availability. Maintain reliable connectivity between data centres ...

Zenzero is seeking a Service Delivery and IT Service Management professional to oversee day-to-day service operations for our customers in the UK. You will ensure SLA adherence, collaborate with the Service Desk and delivery teams, and drive continual service improvement across client … engagements. You will manage major ITIL processes, conduct service reviews, and act as the main point of contact for project transitions. #J-18808-Ljbffr ...

teams, delivering white-glove deskside and remote support with strict adherence to the 30-minute response SLA. Calm execution under pressure, proactive endpoint health management, and disciplined ServiceNow ticket hygiene are essential to minimizing downtime and eliminating operational friction. Beyond operational support, this position carries strategic ownership of Enterprise … skilled, and aligned to business demand. The role also provides autonomy to contribute across broader infrastructure initiatives, influencing platform stability, automation, performance optimization, and service resilience beyond traditional desktop support. This individual must be a visible, credible, and trusted presence in the London office—representing Technology with authority, integrity ...

Technology Risk Officer LEEDS | ASSET MANAGEMENT | COMPETITIVE PACKAGE Border to Coast Pensions Partnership is one of the UK's largest pension pools and the largest asset manager outside London and Edinburgh. Owned by 18 Local Government Pension Scheme partner funds, we manage approximately £120 billion of assets on behalf … regulated asset manager whose continued growth places an ever greater premium on trust. With an outsourced ICT model and a network of key service providers, the business requires a technology risk and control environment capable of ensuring that we are a sustainable organisation that can deliver for ‘clients’ over ...

Your role at a glance The Senior Manager, Architecture Governance (m/f/d), leads the global Enterprise Architecture Management (EAM) governance function for NTT Global Data Centers. This role is responsible for defining and operating the enterprise architecture governance framework, including the Architecture Review Board (ARB), architecture … standards, governance processes, decision management, exception handling, and architecture review practices. Serving as the primary governance and alignment point across Enterprise Architecture, domain architects, IT leadership, and delivery teams, the role ensures consistent architecture governance, risk management, and decision-making across regions and technology domains. The role provides ...

Role: Service Desk Manager Location: Mainly Remote with occasional on-site attendance required. Clearances: Internal Background Check (DBS)/Eligible for Security Clearance About Us: Solirius Reply part of the Reply Group is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design … Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership ...

regulated asset manager whose continued growth places an ever greater premium on trust. With an outsourced ICT model and a network of key service providers, the business requires a technology risk and control environment capable of ensuring that we are a sustainable organisation that can deliver for clients over … security, operational resilience and outsourcing requirements, including FCA and ISO27001 expectations Coordinate internal and external audits, from control design evidence to remediation tracking and management responses Assess and report on technology and infrastructure risk, including third party, cloud and service resilience, escalating where required Produce clear risk reporting ...

consultancy that creates user-centred solutions with purpose for our clients in government and business. The role We're looking for an experienced IT Service Delivery Manager to lead our Service Desk and play a pivotal role in how IT supports the business. … running of the service desk, maintaining and improving our ITIL-aligned processes and helping us keep our ISO 20000-1 certification in good shape. Your contributions will be crucial in shaping our internal IT capabilities and the service our people receive. This is a hands-on role ...

people. Job Description You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. What … tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of experience in client management, aligning account strategies to revenue opportunities 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions ...