701 to 725 of 1,324 Service Management Jobs in England

team, bringing clarity and momentum and confidently challenging the status quo to deliver meaningful outcomes. Key responsibilities and accountabilities: Define and drive product and service strategy across Now/Next/Later horizons, connecting immediate delivery to longer-term transformation Act as a translator between design, technology, data … business, making complex ideas accessible and actionable Apply service design, product thinking and systems thinking to real operational challenges, focusing on outcomes over artefacts Lead product, service or process initiatives from discovery through to delivery, working alongside your team, wider stakeholders, and third party service providers. Facilitate ...

Requirements At Lenovo Solutions & Services Group (SSG), we are seeking an experienced and results-driven Transition Delivery Manager to lead customer transitions and complex service implementations across the EMEA region. You will drive delivery excellence, oversee a portfolio of strategic projects, and lead a high-performing team while championing … Lead end-to-end transition programs across the regional portfolio, ensuring projects are delivered on time, within budget, and aligned with contracted business and service requirements, while proactively managing scope, risks, dependencies, and commercial considerations. Act as the program lead for strategic and high-profile implementations, driving successful execution ...

Service Desk Analyst Chichester Contract £16.61 per hour Our client is looking for an experienced IT Service Desk Analyst This is an excellent opportunity for candidates seeking to develop a career within an enterprise IT Service Desk environment supporting over 7,000 users across West Sussex County … progression to a permanent appointment would be subject to the Council's recruitment processes and pay arrangements in place at that time. The Service Desk operates between 8:00am and 6:00pm, and you will work on a rotating shift pattern within these hours. • Provide a high-quality, customer ...

Position Summary A leading managed service provider is seeking experienced 3rd Line IP Network Support Engineers to join its London-based operations team. This hybrid role offers the opportunity to support and maintain complex enterprise and service provider network infrastructures while serving as a senior escalation point … critical network incidents and service requests. Successful candidates will work across multi-vendor environments including Cisco, Juniper, Fortinet, and Meraki technologies. Detailed Job Description As a 3rd Line IP Network Support Engineer, you will provide advanced technical support and operational expertise across LAN, WAN, SD-WAN, managed firewall ...

Applications Support Analyst - 12 Month Fixed Term Contract London LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management … however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide ...

position involves system programming, infrastructure support, technical analysis, solution design, deployment planning, configuration, testing, and ongoing operational support. The successful candidate will oversee the management and support of all CICS services, ensure high availability of business-critical applications, provide technical leadership during incident resolution, and collaborate with development … resolve complex technical issues. Lead problem determination, root cause analysis, and recovery activities during critical incidents. Design and implement new technology solutions to improve service availability, performance, and operational efficiency. Monitor CICS performance and system resources to ensure optimal response times and service levels. Develop, test, and maintain ...

position involves system programming, infrastructure support, technical analysis, solution design, deployment planning, configuration, testing, and ongoing operational support. The successful candidate will oversee the management and support of all CICS services, ensure high availability of business-critical applications, provide technical leadership during incident resolution, and collaborate with development … resolve complex technical issues. Lead problem determination, root cause analysis, and recovery activities during critical incidents. Design and implement new technology solutions to improve service availability, performance, and operational efficiency. Monitor CICS performance and system resources to ensure optimal response times and service levels. Develop, test, and maintain ...

expected to take place in the week following shortlisting: commencing 11.11.26 The Contract Support Officer will be part of the Contracting Team, supporting the management of a portfolio of NHS and non-NHS contracts. The post holder will provide efficient and effective administrative and project support, helping to coordinate … contract activities, maintain contract management systems, support governance processes, and contribute to the delivery of key contractual and financial objectives. The role will involve working with internal and external stakeholders, supporting meetings, preparing reports and documentation, maintaining accurate contract records, and assisting with contract monitoring activities. You will also ...

excellence. Key responsibilities of the role include: Leading, developing and growing a team of infrastructure engineersSetting technical direction and priorities across the team's service portfolio, including TFE, Active Directory, Jenkins, inventory tooling and Bastion HostsDriving infrastructure as code adoption and the evolution of AI-driven infrastructure managementEnsuring … availability, performance and operational health of core servicesActing as the escalation point for critical incidents and service issuesBalancing operational delivery with long-term improvements and automation initiativesHiring, onboarding and developing new team membersRepresenting the team's roadmap and capabilities to stakeholders across the businessRemoving blockers, managing dependencies and enabling ...

strategy, ensuring alignment with business priorities and global technology objectives. Lead infrastructure, cloud, data centre and operational transformation initiatives, driving simplification, standardisation, resilience and service improvement. Build, develop and inspire high-performing teams across the region, encouraging a culture of collaboration, accountability and continuous learning. Be responsible … delivery and governance of technology services, ensuring strong performance across incident, problem, change, availability, capacity and continuity management processes. Sponsor major infrastructure modernisation programmes, including cloud migration, data centre transformation and AI-enabled operational capabilities. Partner with senior stakeholders across EMEA and globally, providing strategic guidance, governance oversight ...

Required: SC cleared/eligible for SC sole UK national Duration: 6 months Location: Inverness or Preston | 5 days onsite The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management across a complex … lead for incident governance, the consultant provides a consolidated view of incident risk, drives supplier accountability, and supports continual improvement across the incident management lifecycle. Key Responsibilities Security Incident Governance Reporting & Executive Visibility Assurance & Evidence Management Essential skills Significant experience in Security Incident Management, Cyber Governance, Service ...

private cloud environments in Paris and Frankfurt, including local data centres in the UK, to a hybrid cloud model that incorporates Infrastructure as a Service, Platform as a Service and Software as a Service offerings across both private and public cloud. The successful candidate will be responsible … into terms that can be presented and understood by both technical and non-technical audiences in multiple countries and continents. Key Responsibilities: Leadership and Management: Lead and manage the Solution and Technical architecture teams within the Architecture vertical, providing direction, mentorship, and support to team members. Supervise various leads ...

Join our IT team as an IT Analyst at our Haverhill manufacturing site to play a key role in the operational management, maintenance, support and continuous improvement of the Company’s IT infrastructure. The IT Analyst role ensures the availability, reliability, security and compliance of IT systems supporting business … Working within a regulated environment, the position contributes to computer system validation, cybersecurity, data integrity, audit readiness and regulatory compliance. Your Responsibilities Infrastructure & Network Management Administer and maintain server, storage, network and cloud environments. Manage backups, patching, monitoring, disaster recovery and business continuity processes. Support Microsoft 365, Active Directory ...

Life In this role, no two days are the same. You’ll start the day reviewing SAP support tickets, prioritising and triaging incidents and service requests via the service desk. You’ll collaborate closely with colleagues across Finance, Supply Chain, Manufacturing and Production to diagnose issues, clarify requirements … processes, reduce recurring issues and enhance the overall user experience. Example Responsibilities Include Acting as first and second line support for SAP incidents and service requests, ensuring issues are logged, prioritised, triaged and resolved in line with SLAs Gathering detailed user requirements, assessing feasibility, ROI and recommending next steps ...

executives, campus leaders, and internal ITS staff. Translate complex technical initiatives into clear, audience-specific messages that explain business value, institutional impact, risk reduction, service improvement, modernization, and operational reliability. Develop recurring communications products, including a portfolio of ITS impact infographics, roadmap updates, project story briefs, service spotlights … stakeholder updates that demonstrate ITS progress and value. Establish a consistent messaging framework that explains ITS priorities, capacity constraints, service responsibilities, decision points, and the connection between ITS work and CSU systemwide priorities. Develop and maintain an annual communications strategy, editorial calendar, and content roadmap. Internal and End-User ...

support. Lead and develop the MES IT team, providing technical direction, coaching, resource planning, and career development. Manage major incidents, root-cause analysis, change management, disaster recovery, and business continuity. Partner with Manufacturing, Engineering, Quality, Automation, and IT to translate business requirements into effective MES and manufacturing IT solutions. … Strong understanding of manufacturing processes, MES workflows, equipment integration, and manufacturing data. Experience supporting mission-critical systems in a 24x7 manufacturing environment. Strong incident management, troubleshooting, change management, and stakeholder-management skills. Experience leading MES upgrades, migrations, modernization, or transformation programmes. Good understanding of databases, system integrations ...

Vulnerability Management Analyst Preston or Inverness (Hybrid) £40k - £50k per annum + benefits Must be a sole UK national and eligible for Security Clearance Are you a cyber security professional with a passion for vulnerability management? Do you thrive on coordinating remediation, engaging suppliers, and turning technical risk … your next big move. We're recruiting on behalf of a global technology and business transformation leader, currently looking to bring five Vulnerability Management Analysts into a high-performing Security Operations team. This is a fantastic opportunity to join a growing cyber security function at a genuinely exciting time ...

consultants and analysts in project execution.Ensure quality and consistency in client deliverables.**Qualifications -**Bachelors - Economics, Bachelors - Finance, Bachelors - Statistics, Masters - Business Administration, Masters - Risk Management**Certifications -**Certified Fraud Examiner (CFE) - ACFE, CISA - ISACA – Information Systems Audit and Control Association, ITIL 4 Foundation Certificate in IT Service Management - Skillsoft, Microsoft Certified: Azure Security Engineer Associate - Microsoft**Required Skills -**Artificial Intelligence (AI), Data Literacy, Executive Presence, Information Security, Program Management, Risk Management, Storytelling**Language**English (Required)**Language Proficiency -**Advanced - C1**Additional Job Location -****Job Type**Regular**Master Skill List -**Enterprise Risk Advisory**Remote Type -**Hybrid**Work ...

Operations Technology Solutions (OTS) Field Delivery organisation is seeking an IT Program Manager to provide program management across the service, support, and project portfolios in the UK & Ireland. This is a great opportunity for an individual looking to develop a career in IT program management within … fast-paced, operational environment. You will have the opportunity to expand your program management capabilities and take responsibility for the governance, reporting, and continuous improvement of the UK Field Delivery portfolio. This role focuses on driving Field Delivery initiatives—supporting portfolio health, process improvement, and cross-functional coordination—rather ...

operational employees working across an international network. They are now strengthening their internal IT team with a Systems Engineer focused on Microsoft infrastructure, endpoint management and IT operations. The Role This is a varied, hands-on position combining Microsoft 365, Azure, Entra ID and Windows infrastructure , with a particular … focus on Microsoft Intune and Mobile Device Management . You’ll work across both infrastructure and operational IT, supporting users while contributing to projects, migrations and the continued development of the company's Microsoft environment. Your Responsibilities Operate and develop Microsoft 365, Azure and Entra ID environments. Administer Windows ...

Mentor junior consultants and analysts. Ensure quality and consistency in project outputs. Qualifications Bachelors - Economics Bachelors - Finance Bachelors - Statistics Masters - Business Administration Masters - Risk Management Certifications Certified Fraud Examiner (CFE) - ACFEACFE CISA - ISACA - Information Systems Audit and Control AssociationISACA - Information Systems Audit and Control Association ITIL 4 Foundation Certificate … Service Management - SkillsoftSkillsoft Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft Required Skills Artificial Intelligence (AI) Data Literacy Executive Presence Information Security Program Management Risk Management Storytelling Language English Language Proficiency - Advanced - C1 Additional Job Location Job Type Regular Master Skill List - Enterprise Risk Advisory Remote Type ...

engineering teams to improve application reliability, performance, and operational resilience. You will also leverage monitoring and observability tools to proactively identify issues and minimise service disruption. To be successful as an Application Support Engineer, you should have: Strong AWS knowledge from an application support and operational support perspective, including … with an understanding of release and deployment practices Experience using monitoring and automation tools such as Kibana, AppDynamics and other observability platforms to support service performance and operational excellence You may be assessed on the key critical skills relevant for success in the role, such as risk and controls ...

Associate Service Delivery & Release Manager Cheltenham - 3 days office based About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network … fully compliant in a fast-moving market. About you: Background: Client/customer relationship experience, ideally within Software Delivery or Financial Services. Knowledge of service desk operations and what constitutes "world-class service" is a distinct advantage. Communication & Empathy: Exceptional written, verbal, and listening skills with demonstrable customer ...

across multiple automated parking sites. This is a hands-on role requiring strong technical expertise, operational oversight, and the ability to lead device lifecycle management from deployment through to optimisation. You will work closely with Tech Ops, DevOps, suppliers, and client stakeholders to ensure maximum uptime, system resilience … CCTV, networking, or automated parking solutions. Experience with, or strong working knowledge of, systems commonly used within automated parking environments (e.g. ANPR platforms, parking management systems, IP CCTV, barrier control systems, payment kiosks, device management platforms) is highly desirable. Key Responsibilities IoT & Device Infrastructure Management Lead configuration ...

proactive and always look for ways to improve the automatedtests to makethemmore efficient. Youcanwork closely with developers,devopsengineers and business stakeholders(operations, incidentmanagementand product management) to understand the positive and negative impact software can have on end usersand provideaccurateupdates on the progress and outcomesof testing. Responsibilities: Performfunctional … standard oropen-sourcetools Resolve problems and blockers as they occur and helptounlocktheprogressof testing Collaborate, communicate & work effectively with geographically distributed cross-functional teams Defect Management, ensuring that defects are effectively triaged and managed until resolution Promote the value of solid testing practices to all delivery stakeholders and influence adoption ...