826 to 850 of 1,334 Service Management Jobs in England

travel to client sites, and our offices based in London, Sheffield, and Bristol. About the role AsTechnicalArchitect, you willoperateacross services,programmesand portfolios, working with service and product owners, delivery teams, cyber security, data, commercialcolleaguesand senior leaders. You will be accountable for the quality and consistency of significant architecture decisions … architecturepracticeand create the conditions for multidisciplinary teams and suppliers to maketimely, evidence-based decisions. Key responsibilities Technicalarchitecture across the Application Platforms portfolio and connect service-level decisions toorganisationalstrategy, enterprisearchitectureand technology roadmaps. Own or assure complex and high-risk designs covering Power Platform, automation, AI agents, Microsoft 365, Azure, APIs ...

electronic rosters. Full training on the RL Datix Suite will be provided for the appointable candidates, however a working knowledge of rostering systems, rota management and shared in box/diary management would be preferable. This part time post will be an integral part of the rostering team … Knowledge of HR systems and procedures acquired through experience or NVQ level 3 Diploma/HNC/NVQ 4 in Business Administration or Customer Service or significant knowledge and experience in relevant HR processes Desirable Foundation level certificate in IT service management (or equivalent) Experience Essential Experience ...

working closely with customers and internal teams. The role Manage projects from initiation through delivery, keeping plans, actions and stakeholders aligned. Work closely with service management and service transition teams to support smooth implementation and handover. Coordinate activity across business units, maintaining clear communication and resolving issues … process with the pace and commercial focus of a sales-led environment. Experience Required: Strong organisational skills with excellent attention to operational detail. Managed Service Provider (MSP) experience strongly preferred; IT, telecoms, print or related sectors considered. Confident working with service teams, commercial teams and customer stakeholders. Strong ...

working closely with customers and internal teams. The role Manage projects from initiation through delivery, keeping plans, actions and stakeholders aligned. Work closely with service management and service transition teams to support smooth implementation and handover. Coordinate activity across business units, maintaining clear communication and resolving issues … process with the pace and commercial focus of a sales-led environment. Experience Required: Strong organisational skills with excellent attention to operational detail. Managed Service Provider (MSP) experience strongly preferred; IT, telecoms, print or related sectors considered. Confident working with service teams, commercial teams and customer stakeholders. Strong ...

Hybrid and multi-cloud environments Enterprise applications ERP, CRM and line-of-business platforms Legacy application modernisation SaaS, COTS and low-code platforms API management and systems integration Event-driven and service-oriented architecture Data platforms, analytics and business intelligence Data governance, quality, lineage and master data Artificial … intelligence, machine learning and automation Identity and access management Cybersecurity, privacy and compliance DevOps, DevSecOps and platform engineering Containers, Kubernetes and infrastructure as code Enterprise service management and support models Observability, monitoring and operational resilience Digital workplace and collaboration platforms Technology operating models and governance Significant experience ...

call rota, which comes with additional compensation. About the Role As an application support engineer at Made Tech you will work collaboratively within Managed Service teams to onboard new services without disruption, deliver enhancements, provide ongoing maintenance and support services, and continuously improve both digital services and service operations using DevSecOps practices and data‐driven user analytics. Operating within a managed service environment, you will maintain a range of digital services, data services, and platform offerings. You will maintain application management procedures and documentation and manage application enhancements through to live operation. Key Responsibilities Participate ...

technical documentation and specifications related to cryptographic designs and implementations. Provision of subject matter expertise in cryptography methodologies. To manage and support the service management of cryptography solutions consumed by the Bank globally, in line with Technology Controls and Standards, including but not limited to Incident/Problem … content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset ...

work independently while acting as a senior technical resource for colleagues is also essential. This role does not include formal supervisory or people-management accountability**Key Responsibilities****Linux Systems Administration*** Administer, configure, patch, harden and upgrade enterprise Linux server platforms, with particular emphasis on Red Hat Enterprise Linux … access integration, SSH, DNS client configuration, time synchronisation, software repositories, filesystems, logging and scheduled services.* Automate repeatable administration using shell scripting and configuration-management or orchestration tooling.* Monitor Linux performance, availability, capacity and security, and resolve complex operating-system and application integration issues.* Maintain build standards, technical documentation, operational ...

Kingdom, Hemel Hempstead, England Full Time Regular Join Henkel in a highly visible Customer Experience and Order-to-Cash role where you will drive service excellence through data, analytics and cross-functional collaboration. Acting as a key link between customers, supply chain and business teams, you will transform complex … ensure an outstanding customer experience while supporting business growth and operational efficiency What you ́ll do Manage complex Order-to-Cash (OTC) and Customer Service Management (CSM) activities, focusing on decision-based service delivery, while GBS+ manages rule-based transactional activities. Balance customer needs and priorities against ...

Lead infrastructure and collaboration technology workstreams across complex defence projects. Provide expert-level troubleshooting, fault diagnosis and resolution for telephony and infrastructure services. Ensure service delivery meets demanding SLAs and operational requirements. Work within strict governance, security and change management processes. Contribute to service improvement initiatives, increasing … workstreams using recognised methodologies such as PRINCE2 or PMI . Experience operating within highly regulated, secure environments with robust governance controls. Strong understanding of service management and working to challenging SLA targets Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

teams to ensure systems remain secure, compliant, and reliable. You will gain hands-on experience in industrial environments , developing expertise in OT systems, asset management, and cyber security practices within a highly regulated, safety‐critical industry. Location: Romney Marsh, UK On Site: 5 days Clearance: BPSS Experience Level … Responsibilities: Provide technical support for OT systems and cyber security management across the full lifecycle (development to in-service operation) Support configuration control and system management , including tools, data, and repositories Ensure OT security, regulatory compliance, and industrial safety are embedded in all activities ...

diverse range of Public and Private sector clients. We are recruiting for an Intermediate Business Analyst with experience in Identity and Access Management to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile … approach, and passionate about what we do. You will act as an Intermediate Consultant to deliver Business Analysis and Identity and Access Management services to our clients. You will help application owners turn often complex or undocumented requirements into clear, supportable RBAC models and onboarding requirements for Microsoft Entra ...

Cloud and SaaS, transitioning clients support, collaboration and productivity environments to a modern OpEx based model while keeping a focus on security and service-oriented architectures. Taking clients on this journey often requires significant cultural change and the implementation of new ways of working. We guide our clients through … automation, and experience improvement.· Design and implement AI use cases, including intelligent assistants, workflow automation, knowledge retrieval, and predictive insights.· Drive adoption and change management, including training, communications, and user readiness activities.· Establish governance frameworks for responsible AI usage, data protection, and compliance across workplace tools.· Partner with vendors ...

DESCRIPTION FORM HR-ECS(F)011 JOB TITLE: Service/Commissioning/Strategic Engineer REPORTING TO: XXXXXX DIVISION: XXXXXX VACANCY TRACKING NUMBER: XXXXXX Job Role In this role you will be responsible for carrying out planned preventive maintenance, commissioning of small works and reactive call outs on various … responsible for supervising junior engineer's ensuring they work effectively and safely whilst on site. You will be part of the service/small works commissioning team therefore the sharing of technical knowledge with other engineers is encouraged whilst obtaining support from the team when necessary. Main Responsibilities Check ...

teams Ensure robust traceability from requirements through to design, configuration, testing and acceptance Govern deployment readiness, cutover planning and phased rollout execution Protect customer service, operational continuity and business performance during implementation Lead , Influence and Inspire This role requires a highly credible leader capable of bringing together senior stakeholders … business and technical workstreams, suppliers and rollout phases Strong background in solution assurance, systems integration, data migration and deployment readiness Demonstrated expertise in stakeholder management, governance and executive reporting Experience leading systems integrators, software vendors and delivery partners to agreed outcomes and quality standards Highly Desirable ERP-enabled transformation ...

Field Service Helpdesk Specialist Remote (WFH) (East Midlands) Full-time, permanent Competitive salary We’re recruiting a Field Service Helpdesk Specialist for an established equipment supplier supporting customers across the UK. You’ll be the first point of contact for technical service requests, resolving issues where possible … coordinating field engineers when on-site support is needed. What you’ll do Log and prioritise incoming calls, emails and service tickets. Guide customers through initial troubleshooting and escalate complex issues. Schedule engineers, monitor job progress and keep customers updated. Maintain accurate records in the service management ...

Support Windows and Linux environments, Active Directory, and associated enterprise applications. Manage patching, updates, and backups following company standards and security requirements. Network & Security Management Support network infrastructure (LAN, WAN, VPN, and firewall configurations) in collaboration with network specialists. Ensure systems are configured and maintained securely in compliance with … NCSC Cyber Assessment Framework (CAF) and NIS Regulations. Help implement security controls, monitoring tools, and access management processes. Work with the Cyber Security team to find and address vulnerabilities and incidents. Service Delivery & Support Provide second- and third-line IT support to users across site operations, engineering ...

Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem management lifecycles. Lead troubleshooting and root-cause analysis efforts for critical issues across all Citrix platforms. Configure, optimize, and maintain Citrix policies, profile management, and overall … teams to design, build, and deploy robust Citrix solutions. Execute regular patching, component upgrades, and platform migrations across the Citrix estate. Proactively address defect management and lead technical assurance activities to prevent recurring issues. Engage confidently with internal teams, cross-capability groups, account leads, and external customer stakeholders. Uphold ...

Title Lead Incident Management Associate Salary National (Edinburgh and Leeds) ranging from £60,700 to £80,766 and London £66,600 to £88,666 (salary offered will be based on skills and experience) External Recruitment Contact Steve Christopher via steve.christopher@fca.org.uk. Internal Recruitment Contact Isabelle Groves via isabelle.groves@fca.org.uk. … events Lead, coach and develop team members, creating an inclusive and collaborative environment where colleagues can thrive Act as a trusted expert in incident management, cyber resilience and operational disruption, supporting and empowering colleagues across the FCA Analyse incidents and technology disruptions to identify trends, share lessons learned ...

Program Re-engineering Lead in the HR Controls, Policy and Infrastructure Team , you will drive strategic operational change and and cross-functional control program management and process re-engineering initiatives. The HR Controls, Policy and Infrastructure Team is responsible for supporting the Global HR and Employee Experience organization. … Control Program Process Re-engineering Lead you will partner closely with Program leads, Employee Relations, Service and Operational teams, HR Product and Technology partners, and Controls and Policy stakeholders to plan and deliver change initiatives; manage global control program requirements, including automation enablement and tooling migration, whist maintaining ...

Lead the design, build and operational launch of a RHEL server offering on IBM LinuxONE. Work with the mainframe, Linux, network, storage, security and service-management teams to define responsibilities and deliver a service application teams can consume. Essential experience IBM LinuxONE/IBM Z: Understanding … provisioning, patching, hardening, monitoring, backup, automation and production support. Cross-platform delivery: Experience aligning mainframe platform practices with Linux engineering and application requirements. Infrastructure service launches: Delivery of service catalogues, support models, SLAs, disaster recovery, operational acceptance and onboarding. Technical project management: Ownership of plans, dependencies, risks ...

Kubernetes (EKS and/or RKE) Docker Helm Terraform Ansible Prometheus Grafana Kafka MongoDB MySQL PostgreSQL GitLab CI/CD Git Certificate Management and PKI Secrets Management IAM Experience with microservice-based architectures Hands-on experience managing highly available services within Kubernetes environments Experience supporting production traffic through … developing and supporting large-scale microservice ecosystems Linux administration within containerised environments Puppet Keycloak HashiCorp Vault Python Bash DevSecOps tooling and practices ITIL-based service management experience Responsibilities Design, deploy and support resilient cloud infrastructure across AWS, Azure and Kubernetes environments Build and maintain Infrastructure as Code solutions ...

Responsibilities Perform initial triage and investigation of security incidents. Monitor security alerts and events from SIEM and other security tools. Participate in vulnerability management and patching. Maintain and update security documentation and procedures. Monitor Sec ops mailbox for alerts and triage them. Work with the ServiceDesk team to assist … cover for Security Manager. Skills, Knowledge & Expertise Basic understanding of IT infrastructure components including networks, servers, operating systems, and cloud services. Familiarity with IT service management principles (ITIL) and incident/problem/change management processes. Ability to troubleshoot common IT issues and elevate complex problems appropriately. ...

doing: Perform initial triage and investigation of security incidents. Monitor security alerts and events from SIEM and other security tools. Participate in vulnerability management and patching. Maintain and update security documentation and procedures. Monitor Sec ops mailbox for alerts and triage them. Work with the ServiceDesk team to assist … Knowledge & Expertise What We’re Looking For: Basic understanding of IT infrastructure components including networks, servers, operating systems, and cloud services. Familiarity with IT service management principles (ITIL) and incident/problem/change management processes. Ability to troubleshoot common IT issues and elevate complex problems appropriately. ...

issues are resolved quickly, knowledge is readily available and services continually improve based on real usage and feedback The Operations Manager also acts as service owner for Microsoft 365 and other core productivity platforms, ensuring they remain stable, well governed and easy to adopt. Partnering with DEX Insights … operational improvement backlog to reduce recurring issues, remove workarounds and prevent the re-introduction of known risks Drive adoption of Knowledge-Centred Service (KCS) to improve knowledge creation, maintenance and reuse Partner with DEX Insights to prioritise improvements based on data, user sentiment and trend analysis Operational Oversight Take ...