The following table provides summary statistics for permanent job vacancies with a requirement for Contact Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Contact Management over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Contact Management
UK
Rank 848 887 912
Rank change year-on-year +39 +25  
Permanent jobs citing Contact Management 16 62 39
As % of all permanent IT jobs advertised in the UK 0.019% 0.060% 0.036%
As % of the Processes & Methodologies category 0.021% 0.068% 0.042%
Number of salaries quoted 10 37 33
Median salary £45,000 £80,000 £63,750
Median salary % change year-on-year -43.75% +25.49%  
90% offered a salary of more than £36,800 £32,500 £39,250
10% offered a salary of more than £46,000 £80,000 £150,000
UK excluding London median salary £36,250 £80,000 £47,500
% change year-on-year -54.68% +68.42%  

Contact Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 75370 91581 93969
As % of all permanent IT job vacancies advertised in the UK 89.10% 88.56% 87.01%
Number of salaries quoted 61980 75773 76024
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Contact Management
Job Vacancy Trend

The job posting trend of jobs advertised citing Contact Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Contact Management in the UK

Contact Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management.

Salary trend for Contact Management in the UK

Contact Management
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the UK over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +48 16 £45,000 -43.75% 3
London +58 12 £45,250 +16.77% 2
South East +49 2 - - 1
Kent +27 2 - -
Maidstone -7 2 - -
South West +24 1 £35,000 -
Bristol +1 1 £35,000 -
Birmingham - 1 £37,500 -
West Midlands - 1 £37,500 -

Contact Management
Top 30 Related IT Skills

For the 6 months to 27 March 2017, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Contact Management.

1 17 (48.57%) Finance
2 12 (34.29%) SQL Server
3 10 (28.57%) SQL
4 9 (25.71%) Microsoft
4 9 (25.71%) Citrix
4 9 (25.71%) Law
4 9 (25.71%) VMware
4 9 (25.71%) Cyberthreat
4 9 (25.71%) Cyber Intelligence
5 6 (17.14%) Data Centre
5 6 (17.14%) HP SIM
5 6 (17.14%) Analytical Skills
5 6 (17.14%) PowerShell
5 6 (17.14%) XenApp
5 6 (17.14%) SolarWinds
5 6 (17.14%) Kaseya
5 6 (17.14%) Test Scripting
5 6 (17.14%) Cisco
5 6 (17.14%) HP
5 6 (17.14%) CRM
5 6 (17.14%) MS Exchange
6 5 (14.29%) Unix
6 5 (14.29%) Windows
6 5 (14.29%) Management Information System
7 4 (11.43%) QA
8 3 (8.57%) Hyper-V
8 3 (8.57%) Veeam
8 3 (8.57%) High Availability
8 3 (8.57%) Data Structures
8 3 (8.57%) Algorithms

Contact Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.14%) MS Exchange
2 2 (5.71%) SharePoint
Applications
1 3 (8.57%) MS Excel
2 1 (2.86%) MS Office
Business Applications
1 3 (8.57%) Dynamics CRM
2 1 (2.86%) Dynamics AX
2 1 (2.86%) NetSuite
2 1 (2.86%) Sage X3
2 1 (2.86%) SAP Business One
2 1 (2.86%) Unit4 Business World
Communications & Networking
1 3 (8.57%) TCP/IP
2 1 (2.86%) Internet
Database & Business Intelligence
1 12 (34.29%) SQL Server
2 2 (5.71%) Data Warehouse
2 2 (5.71%) MySQL
2 2 (5.71%) NoSQL
3 1 (2.86%) SQL Server 2008
3 1 (2.86%) SQL Server 2012
3 1 (2.86%) SQL Server Reporting Services
Development Applications
1 1 (2.86%) JIRA
1 1 (2.86%) Visual Studio
General
1 17 (48.57%) Finance
2 9 (25.71%) Law
3 3 (8.57%) Legal
4 2 (5.71%) Telecoms
5 1 (2.86%) Advertising
5 1 (2.86%) German Language
5 1 (2.86%) Marketing
Job Titles
1 6 (17.14%) Consultant
1 6 (17.14%) Developer
1 6 (17.14%) Infrastructure Engineer
2 4 (11.43%) Applications Developer
2 4 (11.43%) Network Infrastructure Engineer
2 4 (11.43%) Technical Consultant
3 3 (8.57%) Applications Support
3 3 (8.57%) Project Consultant
3 3 (8.57%) Project Engineer
3 3 (8.57%) Real Time Developer
4 2 (5.71%) .NET Developer
4 2 (5.71%) .NET Web Developer
4 2 (5.71%) ASP.NET Developer
4 2 (5.71%) C# .NET Developer
4 2 (5.71%) C# Developer
4 2 (5.71%) C# Web Developer
4 2 (5.71%) CRM Trainer
4 2 (5.71%) Information Security Consultant
4 2 (5.71%) JavaScript Developer
4 2 (5.71%) Salesforce Trainer
Libraries, Frameworks & Software Standards
1 2 (5.71%) .NET
1 2 (5.71%) AngularJS
1 2 (5.71%) ASP.NET
1 2 (5.71%) Backbone.js
1 2 (5.71%) CSS
1 2 (5.71%) Ember.js
1 2 (5.71%) HTML
1 2 (5.71%) HTML5
1 2 (5.71%) KnockoutJS
1 2 (5.71%) React
Miscellaneous
1 9 (25.71%) Cyberthreat
2 6 (17.14%) Analytical Skills
2 6 (17.14%) Data Centre
3 5 (14.29%) Management Information System
4 3 (8.57%) Algorithms
4 3 (8.57%) Data Structures
5 2 (5.71%) BBC
5 2 (5.71%) Computer Science
6 1 (2.86%) Blog
6 1 (2.86%) Social Media
Operating Systems
1 5 (14.29%) Unix
1 5 (14.29%) Windows
2 3 (8.57%) Linux
2 3 (8.57%) Windows Server
Processes & Methodologies
1 9 (25.71%) Cyber Intelligence
2 6 (17.14%) CRM
2 6 (17.14%) Test Scripting
3 3 (8.57%) Agile Software Development
3 3 (8.57%) Campaign Management
3 3 (8.57%) High Availability
3 3 (8.57%) OO
3 3 (8.57%) OOD
3 3 (8.57%) SDLC
3 3 (8.57%) Software Engineering
3 3 (8.57%) Virtual Environments
4 2 (5.71%) Business Development
4 2 (5.71%) Change Management
4 2 (5.71%) Data Security
4 2 (5.71%) Information Security
4 2 (5.71%) ISMS
4 2 (5.71%) Process Management
4 2 (5.71%) Project Management
4 2 (5.71%) Security Architecture
4 2 (5.71%) Web Development
Programming Languages
1 10 (28.57%) SQL
2 6 (17.14%) PowerShell
3 3 (8.57%) C++
3 3 (8.57%) PHP
4 2 (5.71%) C#
4 2 (5.71%) JavaScript
4 2 (5.71%) VBScript
5 1 (2.86%) T-SQL
Qualifications
1 3 (8.57%) Degree
Quality Assurance & Compliance
1 4 (11.43%) QA
2 2 (5.71%) ISO/IEC 27001
2 2 (5.71%) PCI DSS
3 1 (2.86%) SLA
System Software
1 6 (17.14%) XenApp
2 3 (8.57%) Active Directory
2 3 (8.57%) Hyper-V
2 3 (8.57%) Virtual Desktop
2 3 (8.57%) VMware Infrastructure
Systems Management
1 6 (17.14%) HP SIM
2 2 (5.71%) Cisco UCCX
Vendors
1 9 (25.71%) Citrix
1 9 (25.71%) Microsoft
1 9 (25.71%) VMware
2 6 (17.14%) Cisco
2 6 (17.14%) HP
2 6 (17.14%) Kaseya
2 6 (17.14%) SolarWinds
3 3 (8.57%) arcserve
3 3 (8.57%) iManage
3 3 (8.57%) Salesforce.com
3 3 (8.57%) Veeam
4 1 (2.86%) Epicor
4 1 (2.86%) Infor
4 1 (2.86%) Sage
4 1 (2.86%) SAP
4 1 (2.86%) Twitter
North West London
Michael Page Technology
Salary: £42000 - £50000 per annum + Benefits + Bonus
Posted: 5 days ago
London
Harvey Nash plc
Salary: £35000 - £36000 per annum
Posted: 2 days ago