Technical Support Analyst Jobs in London

Technical Support Analyst
England > London

The median Technical Support Analyst salary in London is £42,500 per year, according to job vacancies posted during the 6 months leading to 5 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 May 2025
Same period 2024 Same period 2023
Rank 383 472 612
Rank change year-on-year +89 +140 +215
Permanent jobs requiring a Technical Support Analyst 17 33 21
As % of all permanent jobs advertised in London 0.13% 0.14% 0.060%
As % of the Job Titles category 0.15% 0.15% 0.063%
Number of salaries quoted 10 30 20
10th Percentile £33,350 £51,850 £31,250
25th Percentile £38,000 £52,617 £31,314
Median annual salary (50th Percentile) £42,500 £54,296 £37,500
Median % change year-on-year -21.73% +44.79% +7.14%
75th Percentile £43,750 £55,696 £42,031
90th Percentile £46,475 £56,000 £43,950
England median annual salary £35,000 £31,500 £36,500
% change year-on-year +11.11% -13.70% +17.74%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,452 22,183 33,419
% of permanent jobs with a recognized job title 90.18% 94.12% 95.04%
Number of salaries quoted 7,427 16,676 24,569
10th Percentile £41,250 £38,084 £42,500
25th Percentile £55,000 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Technical Support Analyst
Job Vacancy Trend in London

Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Technical Support Analyst in London

Technical Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Technical Support Analyst in London.

Salary trend for Technical Support Analyst in London

Technical Support Analyst
Salary Histogram in London

Salary distribution for jobs citing Technical Support Analyst in London over the 6 months to 5 May 2025.

Salary histogram for Technical Support Analyst in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 6 months to 5 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +33 4 £42,500 +7.59% 1
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 5 May 2025, Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Technical Support Analyst in the job title.

1 16 (94.12%) Windows
2 14 (82.35%) Microsoft
2 14 (82.35%) Microsoft 365
2 14 (82.35%) Windows 10
3 13 (76.47%) Active Directory
4 10 (58.82%) Entra ID
5 6 (35.29%) Social Skills
5 6 (35.29%) Azure
5 6 (35.29%) Microsoft Exchange
6 5 (29.41%) ITIL
6 5 (29.41%) Law
6 5 (29.41%) VMware
6 5 (29.41%) Microsoft Intune
6 5 (29.41%) Degree
6 5 (29.41%) ITSM
6 5 (29.41%) Apple iOS
7 4 (23.53%) Inclusion and Diversity
7 4 (23.53%) Nutanix
7 4 (23.53%) Windows Server
7 4 (23.53%) VLAN
7 4 (23.53%) Network Security
7 4 (23.53%) VMware Infrastructure
7 4 (23.53%) Windows Server 2012
7 4 (23.53%) Firewall
7 4 (23.53%) DHCP
7 4 (23.53%) DNS
8 2 (11.76%) Microsoft Office
8 2 (11.76%) Citrix
9 1 (5.88%) Service Management
9 1 (5.88%) Service Delivery

Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (35.29%) Microsoft Exchange
2 1 (5.88%) SharePoint
2 1 (5.88%) Skype for Business
Applications
1 2 (11.76%) Microsoft Office
Cloud Services
1 14 (82.35%) Microsoft 365
2 10 (58.82%) Entra ID
3 6 (35.29%) Azure
4 4 (23.53%) Nutanix
5 1 (5.88%) Azure Data Factory
5 1 (5.88%) Azure Logic Apps
5 1 (5.88%) Azure Monitor
5 1 (5.88%) Dynamics 365
5 1 (5.88%) Power Platform
Communications & Networking
1 4 (23.53%) DHCP
1 4 (23.53%) DNS
1 4 (23.53%) Firewall
1 4 (23.53%) Network Security
1 4 (23.53%) VLAN
2 1 (5.88%) Skype
2 1 (5.88%) VoIP
2 1 (5.88%) WebEx
2 1 (5.88%) Wireless
Database & Business Intelligence
1 1 (5.88%) DB2
1 1 (5.88%) Relational Database
1 1 (5.88%) SQL Server
1 1 (5.88%) SQL Server Integration Services
Development Applications
1 1 (5.88%) Visual Studio
General
1 6 (35.29%) Social Skills
2 5 (29.41%) Law
3 4 (23.53%) Inclusion and Diversity
4 1 (5.88%) Analytical Skills
Libraries, Frameworks & Software Standards
1 1 (5.88%) .NET
1 1 (5.88%) .NET Framework
1 1 (5.88%) ASP.NET
Miscellaneous
1 1 (5.88%) CMDB
Operating Systems
1 16 (94.12%) Windows
2 14 (82.35%) Windows 10
3 5 (29.41%) Apple iOS
4 4 (23.53%) Windows Server
4 4 (23.53%) Windows Server 2012
Processes & Methodologies
1 5 (29.41%) ITIL
1 5 (29.41%) ITSM
2 1 (5.88%) Application Security
2 1 (5.88%) Asset Management
2 1 (5.88%) Change Management
2 1 (5.88%) Computer Science
2 1 (5.88%) Customer Service
2 1 (5.88%) IT Asset Management
2 1 (5.88%) Knowledge Management
2 1 (5.88%) Proactive Maintenance
2 1 (5.88%) Problem Management
2 1 (5.88%) Requirements Gathering
2 1 (5.88%) Service Delivery
2 1 (5.88%) Service Management
Programming Languages
1 1 (5.88%) C#
1 1 (5.88%) PL/SQL
1 1 (5.88%) SQL
1 1 (5.88%) T-SQL
1 1 (5.88%) VB.NET
Qualifications
1 5 (29.41%) Degree
System Software
1 13 (76.47%) Active Directory
2 4 (23.53%) VMware Infrastructure
Systems Management
1 5 (29.41%) Microsoft Intune
Vendors
1 14 (82.35%) Microsoft
2 5 (29.41%) VMware
3 2 (11.76%) Citrix
4 1 (5.88%) ServiceNow
4 1 (5.88%) SolarWinds