The median annual salary for an IT Support Analyst was £30,000 in advertised job vacancies in London during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England / London
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 422 436 501
Rank change year-on-year +14 +65  
Permanent jobs requiring an IT Support Analyst 194 203 180
As % of all permanent IT jobs advertised in London 0.53% 0.51% 0.40%
As % of the Job Titles category 0.56% 0.54% 0.42%
Number of salaries quoted 168 195 162
Median salary £30,000 £30,000 £30,000
90% offered a salary of more than £24,700 £22,500 £21,000
10% offered a salary of more than £40,000 £38,000 £44,800
UK excluding London median salary £24,500 £25,000 £24,000
% change year-on-year -2.00% +4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34435 37857 42919
As % of all permanent IT job vacancies advertised in London 94.83% 95.92% 95.87%
Number of salaries quoted 27911 32929 36278
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in London

IT Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in London.

Salary trend for IT Support Analyst in London

IT Support Analyst
Salary Histogram in London

The salary distribution of IT jobs citing IT Support Analyst in London over the 3 months to 25 June 2017.

Salary histogram for IT Support Analyst in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +15 25 £30,000 -4.38% 4
Uxbridge - 6 £37,500 -
West End of London - 6 £25,500 - 1
Chiswick - 5 £28,000 -
Hammersmith - 2 £47,500 -
Enfield - 1 £26,000 -
Kingston Upon Thames - 1 £23,000 - 1
Ealing - 1 £31,000 -
Southwark - 1 £42,500 -
Wimbledon - 1 £30,000 -
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 25 June 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring IT Support Analyst in the job title.

1 245 (74.47%) Windows
2 199 (60.49%) Active Directory
3 164 (49.85%) Microsoft
4 138 (41.95%) Microsoft Office
5 125 (37.99%) Windows 7
6 101 (30.70%) ITIL
7 91 (27.66%) Finance
8 81 (24.62%) Windows Server
9 77 (23.40%) VMware
10 75 (22.80%) MS Exchange
11 71 (21.58%) Office 365
12 58 (17.63%) Windows 10
13 56 (17.02%) SQL
14 53 (16.11%) Windows Server 2012
15 51 (15.50%) Citrix
16 47 (14.29%) Firewall
16 47 (14.29%) VMware Infrastructure
17 40 (12.16%) Banking
18 39 (11.85%) Windows Server 2008
19 38 (11.55%) Analytical Skills
20 37 (11.25%) Asset Management
21 35 (10.64%) TCP/IP
22 34 (10.33%) DNS
22 34 (10.33%) Degree
23 32 (9.73%) Windows 8
24 30 (9.12%) Retail
25 29 (8.81%) Law
26 28 (8.51%) Hedge funds
27 27 (8.21%) Legal
27 27 (8.21%) Unix

IT Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (22.80%) MS Exchange
2 26 (7.90%) Exchange Server 2010
3 19 (5.78%) SharePoint
4 9 (2.74%) Exchange Server 2013
5 6 (1.82%) Apache
5 6 (1.82%) Blackberry Enterprise Server
5 6 (1.82%) IIS
6 5 (1.52%) SAS
7 4 (1.22%) Exchange Server 2007
7 4 (1.22%) Skype for Business
8 3 (0.91%) CMS
9 2 (0.61%) WordPress
10 1 (0.30%) JBoss
10 1 (0.30%) Tomcat
Applications
1 138 (41.95%) Microsoft Office
2 21 (6.38%) Microsoft Excel
3 8 (2.43%) Adobe Creative Suite
3 8 (2.43%) Microsoft PowerPoint
4 5 (1.52%) Acrobat
4 5 (1.52%) Adobe Captivate
5 4 (1.22%) Microsoft Project
5 4 (1.22%) MS Visio
6 3 (0.91%) Photoshop
7 1 (0.30%) AutoCAD
Business Applications
1 20 (6.08%) ION MarketView
2 3 (0.91%) JDE OneWorld
2 3 (0.91%) Visualfiles
3 2 (0.61%) Dynamics GP
4 1 (0.30%) Dynamics AX
4 1 (0.30%) Dynamics CRM
4 1 (0.30%) Dynamics NAV
Cloud Services
1 71 (21.58%) Office 365
2 13 (3.95%) Microsoft Azure
3 11 (3.34%) G Suite
4 8 (2.43%) Adobe Creative Cloud
5 4 (1.22%) Amazon AWS
6 2 (0.61%) Cloud Computing
6 2 (0.61%) Dropbox
7 1 (0.30%) IaaS
7 1 (0.30%) SaaS
7 1 (0.30%) SuccessFactors
Communications & Networking
1 47 (14.29%) Firewall
2 35 (10.64%) TCP/IP
3 34 (10.33%) DNS
4 26 (7.90%) DHCP
4 26 (7.90%) LAN
5 23 (6.99%) VPN
6 20 (6.08%) WAN
7 18 (5.47%) Internet
7 18 (5.47%) VoIP
8 14 (4.26%) Network Security
9 12 (3.65%) VLAN
10 11 (3.34%) SAN
10 11 (3.34%) Wireless
11 7 (2.13%) IP Telephony
12 6 (1.82%) FTP
13 5 (1.52%) Ethernet
13 5 (1.52%) PBX
13 5 (1.52%) SSL
14 4 (1.22%) Skype
14 4 (1.22%) Wi-Fi
Database & Business Intelligence
1 18 (5.47%) SQL Server
2 6 (1.82%) MS Access
2 6 (1.82%) MySQL
3 5 (1.52%) Data Mining
3 5 (1.52%) Data Warehouse
4 3 (0.91%) Oracle Database
5 2 (0.61%) Oracle Database 11g
6 1 (0.30%) SQL Server 2005
6 1 (0.30%) SQL Server 2008
6 1 (0.30%) SQL Server 2012
Development Applications
1 10 (3.04%) JIRA
2 1 (0.30%) Oracle APEX
2 1 (0.30%) Toad
General
1 91 (27.66%) Finance
2 40 (12.16%) Banking
3 30 (9.12%) Retail
4 29 (8.81%) Law
5 27 (8.21%) Legal
6 24 (7.29%) Front Office
7 23 (6.99%) Games
8 22 (6.69%) Investment Banking
9 19 (5.78%) Retail Banking
9 19 (5.78%) Telecoms
10 3 (0.91%) Manufacturing
10 3 (0.91%) Publishing
11 2 (0.61%) Marketing
12 1 (0.30%) Advertising
12 1 (0.30%) Back Office
12 1 (0.30%) French Language
Libraries, Frameworks & Software Standards
1 6 (1.82%) LAMP
2 3 (0.91%) .NET
3 2 (0.61%) COM
3 2 (0.61%) J2EE
4 1 (0.30%) XML
Miscellaneous
1 38 (11.55%) Analytical Skills
2 28 (8.51%) Hedge funds
3 19 (5.78%) Driving Licence
3 19 (5.78%) Foreign Exchange (FX)
4 17 (5.17%) Video Conferencing
5 13 (3.95%) iPhone
5 13 (3.95%) Smartphone
6 11 (3.34%) Algorithms
6 11 (3.34%) Computer Science
6 11 (3.34%) Greenfield Project
7 10 (3.04%) Blackberry
8 8 (2.43%) iPad
8 8 (2.43%) Management Information System
9 7 (2.13%) Fintech
10 5 (1.52%) Apple TV
10 5 (1.52%) BYOD
10 5 (1.52%) e-Learning
11 4 (1.22%) Equities
11 4 (1.22%) RSA SecurID
12 3 (0.91%) User Experience
Operating Systems
1 245 (74.47%) Windows
2 125 (37.99%) Windows 7
3 81 (24.62%) Windows Server
4 58 (17.63%) Windows 10
5 53 (16.11%) Windows Server 2012
6 39 (11.85%) Windows Server 2008
7 32 (9.73%) Windows 8
8 27 (8.21%) Unix
9 26 (7.90%) Mac OS X
10 17 (5.17%) Linux
11 15 (4.56%) Apple iOS
12 13 (3.95%) Android
13 9 (2.74%) Windows XP
14 7 (2.13%) Mac OS
15 6 (1.82%) Red Hat Enterprise Linux
16 4 (1.22%) Windows Server 2003
17 1 (0.30%) CentOS
Processes & Methodologies
1 101 (30.70%) ITIL
2 37 (11.25%) Asset Management
3 22 (6.69%) Service Delivery
4 21 (6.38%) Virtual Infrastructure
5 19 (5.78%) Process Improvement
5 19 (5.78%) Wealth Management
6 17 (5.17%) Analytics
7 15 (4.56%) Mathematics
7 15 (4.56%) Time Management
8 12 (3.65%) Workflow
9 10 (3.04%) ERP
10 9 (2.74%) Document Management
10 9 (2.74%) Hardware Maintenance
10 9 (2.74%) Incident Management
10 9 (2.74%) Knowledge Management
10 9 (2.74%) Patch Management
10 9 (2.74%) Statistics
11 8 (2.43%) Kalman Filter
12 7 (2.13%) Change Control
12 7 (2.13%) ITIL V3
Programming Languages
1 56 (17.02%) SQL
2 14 (4.26%) PHP
3 13 (3.95%) VBA
4 7 (2.13%) Perl
4 7 (2.13%) PowerShell
4 7 (2.13%) VB
5 5 (1.52%) Java
6 4 (1.22%) C#
7 3 (0.91%) C
8 2 (0.61%) Delphi
8 2 (0.61%) Python
9 1 (0.30%) C++
9 1 (0.30%) JavaScript
9 1 (0.30%) Tcl
Qualifications
1 34 (10.33%) Degree
2 16 (4.86%) MCP
3 13 (3.95%) ITIL Certification
4 12 (3.65%) Microsoft Certification
5 10 (3.04%) A+ Certification
6 9 (2.74%) MCSE
7 7 (2.13%) Computer Science Degree
8 4 (1.22%) Cisco Certification
8 4 (1.22%) MCDST
9 3 (0.91%) CCNA
9 3 (0.91%) MCSA
10 2 (0.61%) Numerate Degree
10 2 (0.61%) Security Cleared
11 1 (0.30%) ITIL Foundation Certificate
11 1 (0.30%) Master's Degree
11 1 (0.30%) MBA
11 1 (0.30%) MCITP
11 1 (0.30%) MOS
Quality Assurance & Compliance
1 15 (4.56%) SLA
2 12 (3.65%) QA
3 4 (1.22%) ISO 14001
3 4 (1.22%) ISO 9001
3 4 (1.22%) ISO/IEC 27001
System Software
1 199 (60.49%) Active Directory
2 47 (14.29%) VMware Infrastructure
3 25 (7.60%) XenApp
4 19 (5.78%) Hyper-V
5 6 (1.82%) vSphere
6 5 (1.52%) VMware ESXi
7 4 (1.22%) XenDesktop
8 2 (0.61%) Virtual Machines
8 2 (0.61%) Virtual Servers
9 1 (0.30%) VMware Workstation
Systems Management
1 16 (4.86%) SCCM
2 10 (3.04%) WSUS
3 5 (1.52%) FortiGate
3 5 (1.52%) SCOM
3 5 (1.52%) vCenter Server
4 3 (0.91%) Jamf Pro
4 3 (0.91%) ZENworks
5 2 (0.61%) Backup Exec
5 2 (0.61%) Norton AntiVirus
6 1 (0.30%) AirWatch
6 1 (0.30%) Cisco CUCM
6 1 (0.30%) NetBackup
6 1 (0.30%) Tivoli
6 1 (0.30%) Tivoli Storage Manager
6 1 (0.30%) XenMobile
Vendors
1 164 (49.85%) Microsoft
2 77 (23.40%) VMware
3 51 (15.50%) Citrix
4 25 (7.60%) Adobe
4 25 (7.60%) Apple
5 20 (6.08%) Cisco
5 20 (6.08%) ION Trading
6 16 (4.86%) Google
7 15 (4.56%) HP
8 11 (3.34%) Symantec
9 10 (3.04%) Bloomberg
10 9 (2.74%) Avaya
10 9 (2.74%) Oracle
11 8 (2.43%) iManage
12 6 (1.82%) Canon
13 5 (1.52%) Dell
13 5 (1.52%) Intel
13 5 (1.52%) Red Hat
13 5 (1.52%) Reuters
14 4 (1.22%) Remedy
London
Harvey Nash plc
Salary: £27000 - £28000 per annum
Posted: 4 days ago
Surbiton
TUI Group Careers
Salary: Competitive
Posted: 3 days ago
Central London / West End
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000.00 per annum + Benefits
Posted: 2 days ago
London
Analysys Mason
Salary: Competitive
Posted: 3 days ago
West London
Vadis People
Salary: circ £28,000 - £35,000 + Beer!
Posted: 3 days ago
West London
Vadis People
Salary: c£23,000 - £30,000 + Beer Nights
Posted: 3 days ago
South West London
ComputAppoint
Salary: £35000 - £40000 per annum + Benefits
Posted: 5 days ago
City, London
Robert Half
Salary: £26000 - £30000 per annum + Bonus & Benefits
Posted: 6 days ago
City, London
Ashdown IT
Salary: £25000 - £32000 per annum
Posted: 6 days ago
West London
Artemis Recruitment Ltd
Salary: From £24,000 to £35,000 per annum depending experience
Posted: 6 days ago
London
CV Screen Ltd
Salary: £28k - 30k per year + benefits and progression
Posted: 6 days ago
Kingston Upon Thames, Surrey
Brand Learning
Posted: 5 days ago
London
JM
Salary: £23000 - £30000 per annum + benefits
Posted: 6 days ago
London
Client Server
Salary: £70,000 to £85,000 + bonus + benefits
Posted: 23 days ago