The median annual salary for a IT Support Analyst was £30,000 in advertised job vacancies in London during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England / London
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 439 503 401
Rank change year-on-year +64 -102  
Permanent jobs requiring an IT Support Analyst 138 152 280
As % of all permanent IT jobs advertised in London 0.41% 0.36% 0.65%
As % of the Job Titles category 0.43% 0.38% 0.68%
Number of salaries quoted 125 143 248
Median salary £30,000 £32,000 £29,000
Median salary % change year-on-year -6.25% +10.34%  
90% offered a salary of more than £24,200 £22,000 £21,900
10% offered a salary of more than £38,400 £42,500 £40,000
UK excluding London median salary £24,000 £24,000 £23,354
% change year-on-year - +2.76%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32292 40527 41158
As % of all permanent IT job vacancies advertised in London 95.73% 96.11% 95.93%
Number of salaries quoted 27319 34959 34585
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in London

IT Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in London.

Salary trend for IT Support Analyst in London

IT Support Analyst
Salary Histogram in London

The salary distribution of IT jobs citing IT Support Analyst in London over the 3 months to 28 March 2017.

Salary histogram for IT Support Analyst in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +35 20 £30,000 -
Heathrow - 9 £27,500 -
Twickenham - 5 £42,500 -
Upminster - 4 £21,500 -
Wimbledon - 2 £26,000 -
Chiswick - 2 £26,000 -
New Malden - 1 £25,000 -
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 28 March 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring IT Support Analyst in the job title.

1 188 (71.21%) Windows
2 149 (56.44%) Active Directory
3 138 (52.27%) Microsoft
4 126 (47.73%) MS Office
5 113 (42.80%) Windows 7
6 87 (32.95%) ITIL
7 80 (30.30%) MS Excel
8 67 (25.38%) Finance
9 59 (22.35%) Windows Server
10 56 (21.21%) Citrix
11 49 (18.56%) Windows 10
12 44 (16.67%) MS Exchange
13 40 (15.15%) VMware
14 39 (14.77%) Office 365
15 37 (14.02%) Firewall
15 37 (14.02%) Windows Server 2008
16 36 (13.64%) Legal
17 35 (13.26%) Law
17 35 (13.26%) SQL
17 35 (13.26%) Windows Server 2012
18 30 (11.36%) TCP/IP
19 29 (10.98%) Degree
20 28 (10.61%) Banking
21 27 (10.23%) Analytical Skills
22 26 (9.85%) Mac OS X
22 26 (9.85%) Apple
23 25 (9.47%) Blackberry
24 24 (9.09%) XenApp
25 23 (8.71%) VMware Infrastructure
25 23 (8.71%) Windows 8

IT Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (16.67%) MS Exchange
2 18 (6.82%) SharePoint
3 10 (3.79%) Exchange Server 2010
4 8 (3.03%) Skype for Business
5 7 (2.65%) Apache
6 5 (1.89%) Exchange Server 2013
6 5 (1.89%) SAS
7 4 (1.52%) Blackberry Enterprise Server
7 4 (1.52%) CMS
8 3 (1.14%) Exchange Server 2007
8 3 (1.14%) WebSphere
9 2 (0.76%) IIS
10 1 (0.38%) Exchange Server 2003
10 1 (0.38%) IBM Notes
10 1 (0.38%) WordPress
Applications
1 126 (47.73%) MS Office
2 80 (30.30%) MS Excel
3 9 (3.41%) MS PowerPoint
4 7 (2.65%) Adobe Creative Suite
5 5 (1.89%) Acrobat
6 4 (1.52%) MS Project
6 4 (1.52%) MS Visio
6 4 (1.52%) Photoshop
7 3 (1.14%) Adobe Captivate
Business Applications
1 6 (2.27%) Dynamics CRM
2 3 (1.14%) Eikon
2 3 (1.14%) JDE OneWorld
3 2 (0.76%) Dynamics NAV
3 2 (0.76%) Visualfiles
4 1 (0.38%) Dynamics AX
Cloud Services
1 39 (14.77%) Office 365
2 15 (5.68%) G Suite
3 9 (3.41%) Amazon AWS
4 8 (3.03%) Adobe Creative Cloud
4 8 (3.03%) Microsoft Azure
5 3 (1.14%) Dropbox
6 1 (0.38%) Cloud Computing
6 1 (0.38%) Mimecast
Communications & Networking
1 37 (14.02%) Firewall
2 30 (11.36%) TCP/IP
3 20 (7.58%) DNS
4 18 (6.82%) Internet
5 17 (6.44%) DHCP
6 15 (5.68%) VoIP
7 14 (5.30%) LAN
7 14 (5.30%) VPN
8 12 (4.55%) WAN
9 8 (3.03%) Wireless
10 7 (2.65%) FTP
11 5 (1.89%) Ethernet
11 5 (1.89%) Remote Desktop
11 5 (1.89%) VLAN
12 4 (1.52%) Cisco IOS
12 4 (1.52%) Network Security
12 4 (1.52%) PuTTY
12 4 (1.52%) Skype
12 4 (1.52%) Telnet
13 3 (1.14%) SAN
Database & Business Intelligence
1 13 (4.92%) SQL Server
2 7 (2.65%) MySQL
3 5 (1.89%) Data Mining
3 5 (1.89%) Data Warehouse
4 3 (1.14%) MS Access
4 3 (1.14%) Oracle Database
5 2 (0.76%) Oracle Database 11g
5 2 (0.76%) Relational Database
6 1 (0.38%) SQL Server 2005
6 1 (0.38%) SQL Server 2008
6 1 (0.38%) SQL Server 2012
6 1 (0.38%) SQL Server Analysis Services
6 1 (0.38%) SQL Server Integration Services
6 1 (0.38%) SQL Server Reporting Services
Development Applications
1 11 (4.17%) JIRA
2 2 (0.76%) FrontPage
3 1 (0.38%) Oracle APEX
3 1 (0.38%) Toad
3 1 (0.38%) Visual Studio
General
1 67 (25.38%) Finance
2 36 (13.64%) Legal
3 35 (13.26%) Law
4 28 (10.61%) Banking
5 13 (4.92%) Telecoms
6 12 (4.55%) Games
7 7 (2.65%) Retail
8 5 (1.89%) Publishing
9 4 (1.52%) German Language
10 3 (1.14%) Front Office
11 2 (0.76%) Advertising
11 2 (0.76%) Manufacturing
11 2 (0.76%) Multimedia
12 1 (0.38%) French Language
12 1 (0.38%) Investment Banking
12 1 (0.38%) Marketing
12 1 (0.38%) Prime Brokerage
12 1 (0.38%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (2.65%) LAMP
2 5 (1.89%) HTML
2 5 (1.89%) Web Services
3 3 (1.14%) .NET
3 3 (1.14%) CSS
3 3 (1.14%) WebSphere MQ
3 3 (1.14%) XML
4 1 (0.38%) IBM Integration Bus
4 1 (0.38%) XMPP
Miscellaneous
1 27 (10.23%) Analytical Skills
2 25 (9.47%) Blackberry
3 19 (7.20%) iPhone
4 18 (6.82%) Computer Science
5 17 (6.44%) Driving Licence
5 17 (6.44%) Video Conferencing
6 15 (5.68%) iPad
7 14 (5.30%) Hedge funds
8 11 (4.17%) Management Information System
9 10 (3.79%) Algorithms
10 7 (2.65%) Fintech
11 5 (1.89%) Clustering
12 4 (1.52%) Smartphone
13 3 (1.14%) BYOD
13 3 (1.14%) CCTV
13 3 (1.14%) e-Learning
13 3 (1.14%) User Experience
14 2 (0.76%) Equities
14 2 (0.76%) Fat Client
14 2 (0.76%) Thin Client
Operating Systems
1 188 (71.21%) Windows
2 113 (42.80%) Windows 7
3 59 (22.35%) Windows Server
4 49 (18.56%) Windows 10
5 37 (14.02%) Windows Server 2008
6 35 (13.26%) Windows Server 2012
7 26 (9.85%) Mac OS X
8 23 (8.71%) Windows 8
9 20 (7.58%) Linux
10 19 (7.20%) Android
11 13 (4.92%) Apple iOS
12 10 (3.79%) Unix
13 9 (3.41%) Windows XP
14 6 (2.27%) Mac OS
14 6 (2.27%) Windows Server 2003
15 4 (1.52%) Red Hat Enterprise Linux
16 1 (0.38%) Solaris
16 1 (0.38%) Windows Phone
Processes & Methodologies
1 87 (32.95%) ITIL
2 16 (6.06%) Analytics
3 13 (4.92%) Time Management
4 12 (4.55%) Mathematics
5 11 (4.17%) CRM
5 11 (4.17%) Service Management
6 10 (3.79%) Document Management
6 10 (3.79%) Patch Management
6 10 (3.79%) Service Delivery
7 9 (3.41%) Asset Management
7 9 (3.41%) Change Management
7 9 (3.41%) Investment Management
7 9 (3.41%) Statistics
7 9 (3.41%) Virtual Infrastructure
7 9 (3.41%) Workflow
8 7 (2.65%) Information Security
8 7 (2.65%) Logistics
9 6 (2.27%) Change Control
9 6 (2.27%) Creative Problem-Solving
10 5 (1.89%) Virtual Environments
Programming Languages
1 35 (13.26%) SQL
2 15 (5.68%) PHP
3 12 (4.55%) Perl
4 8 (3.03%) VBA
5 7 (2.65%) C
6 5 (1.89%) PowerShell
7 4 (1.52%) C#
7 4 (1.52%) Java
7 4 (1.52%) JavaScript
8 3 (1.14%) Shell Script
8 3 (1.14%) VB
9 1 (0.38%) Bash Shell
9 1 (0.38%) C++
9 1 (0.38%) Python
Qualifications
1 29 (10.98%) Degree
2 15 (5.68%) ITIL Certification
3 8 (3.03%) MOS
4 7 (2.65%) MCP
5 6 (2.27%) Microsoft Certification
6 4 (1.52%) A+ Certification
7 3 (1.14%) CCNA
7 3 (1.14%) Cisco Certification
8 2 (0.76%) MCITP
8 2 (0.76%) MCSA
8 2 (0.76%) MCSE
9 1 (0.38%) CISSP
9 1 (0.38%) ITIL Foundation Certificate
9 1 (0.38%) MBA
9 1 (0.38%) PMI Certification
9 1 (0.38%) PMP
Quality Assurance & Compliance
1 10 (3.79%) QA
1 10 (3.79%) SLA
2 6 (2.27%) ISO/IEC 27001
3 3 (1.14%) ISO 9001
4 2 (0.76%) ISO 14001
5 1 (0.38%) PMO
System Software
1 149 (56.44%) Active Directory
2 24 (9.09%) XenApp
3 23 (8.71%) VMware Infrastructure
4 9 (3.41%) Hyper-V
5 6 (2.27%) Virtual Servers
6 5 (1.89%) XenDesktop
7 1 (0.38%) Terminal Services
7 1 (0.38%) Virtual Machines
7 1 (0.38%) vSphere
Systems Management
1 8 (3.03%) SCCM
2 6 (2.27%) SCOM
3 3 (1.14%) Jamf Pro
3 3 (1.14%) ZENworks
4 2 (0.76%) FortiGate
5 1 (0.38%) AirWatch
5 1 (0.38%) Cisco CUCM
5 1 (0.38%) ITRS Geneos
5 1 (0.38%) McAfee ePO
5 1 (0.38%) Symantec Enterprise Vault
5 1 (0.38%) XenMobile
Vendors
1 138 (52.27%) Microsoft
2 56 (21.21%) Citrix
3 40 (15.15%) VMware
4 26 (9.85%) Apple
5 21 (7.95%) Adobe
6 17 (6.44%) Cisco
6 17 (6.44%) HP
7 16 (6.06%) Google
8 12 (4.55%) Bloomberg
9 11 (4.17%) Oracle
10 10 (3.79%) Avaya
11 7 (2.65%) iManage
12 5 (1.89%) Reuters
13 4 (1.52%) Altiris
13 4 (1.52%) Interwoven
13 4 (1.52%) Red Hat
14 3 (1.14%) Canon
14 3 (1.14%) FactSet
14 3 (1.14%) Salesforce.com
14 3 (1.14%) Symantec
North West London
Proactive Appointments
Salary: £20000 - £24000 per annum + Bonus
Posted: Yesterday
London
Charles Taylor Plc
Salary: Market related
Posted: 5 days ago