IT Support Analyst Jobs in London

IT Support Analyst
England > London

The median IT Support Analyst salary in London is £42,500 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 303 398 466
Rank change year-on-year +95 +68 +217
Permanent jobs requiring an IT Support Analyst 92 112 164
As % of all permanent jobs advertised in London 0.71% 0.47% 0.49%
As % of the Job Titles category 0.79% 0.50% 0.51%
Number of salaries quoted 80 102 148
10th Percentile £31,500 £28,518 £28,500
25th Percentile £36,250 £31,250 £31,250
Median annual salary (50th Percentile) £42,500 £36,000 £36,500
Median % change year-on-year +18.06% -1.37% +4.29%
75th Percentile £52,500 £43,750 £40,625
90th Percentile £53,750 £48,750 £49,125
England median annual salary £32,500 £31,500 £31,000
% change year-on-year +3.17% +1.61% +8.77%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,676 22,285 31,986
% of permanent jobs with a recognized job title 90.22% 94.22% 95.14%
Number of salaries quoted 7,282 16,637 23,612
10th Percentile £41,250 £37,500 £42,445
25th Percentile £55,000 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £56,500 £53,000 £60,800
% change year-on-year +6.60% -12.83% +1.33%

IT Support Analyst
Job Vacancy Trend in London

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support Analyst in London

IT Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support Analyst in London.

Salary trend for IT Support Analyst in London

IT Support Analyst
Salary Histogram in London

Salary distribution for jobs citing IT Support Analyst in London over the 6 months to 18 May 2025.

Salary histogram for IT Support Analyst in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the London region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +40 39 £50,000 +11.11% 4
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 18 May 2025, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Analyst in the job title.

1 78 (84.78%) Windows
2 73 (79.35%) Microsoft
3 51 (55.43%) Microsoft Office
4 48 (52.17%) Law
5 44 (47.83%) Microsoft 365
6 43 (46.74%) Active Directory
7 32 (34.78%) ITIL
7 32 (34.78%) Legal
7 32 (34.78%) Windows 10
8 30 (32.61%) Social Skills
9 28 (30.43%) Video Conferencing
10 27 (29.35%) Customer Service
11 26 (28.26%) Microsoft Intune
11 26 (28.26%) Degree
12 24 (26.09%) Document Management
13 22 (23.91%) Microsoft Excel
14 20 (21.74%) Microsoft PowerPoint
14 20 (21.74%) Azure
15 19 (20.65%) Microsoft Exchange
16 18 (19.57%) A+ Certification
17 16 (17.39%) SharePoint
17 16 (17.39%) Telecoms
17 16 (17.39%) Data Management
18 14 (15.22%) ITSM
19 13 (14.13%) SCCM
20 11 (11.96%) Windows Server
20 11 (11.96%) ServiceNow
21 9 (9.78%) SLA
21 9 (9.78%) iManage
21 9 (9.78%) Analytical Skills

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (20.65%) Microsoft Exchange
2 16 (17.39%) SharePoint
Applications
1 51 (55.43%) Microsoft Office
2 22 (23.91%) Microsoft Excel
3 20 (21.74%) Microsoft PowerPoint
Business Applications
1 2 (2.17%) Carpe Diem
2 1 (1.09%) Temenos T24
Cloud Services
1 44 (47.83%) Microsoft 365
2 20 (21.74%) Azure
3 6 (6.52%) Entra ID
4 4 (4.35%) OneDrive
5 3 (3.26%) Mimecast
6 1 (1.09%) AWS
6 1 (1.09%) Microsoft Copilot
6 1 (1.09%) Microsoft Purview
Communications & Networking
1 8 (8.70%) Wireless
2 7 (7.61%) LAN
2 7 (7.61%) VPN
2 7 (7.61%) WAN
3 6 (6.52%) Internet
4 5 (5.43%) DHCP
4 5 (5.43%) DNS
5 4 (4.35%) Firewall
5 4 (4.35%) TCP/IP
5 4 (4.35%) VoIP
5 4 (4.35%) Wi-Fi
6 3 (3.26%) Cisco IOS
6 3 (3.26%) VLAN
7 2 (2.17%) WebEx
8 1 (1.09%) ADSL
General
1 48 (52.17%) Law
2 32 (34.78%) Legal
3 30 (32.61%) Social Skills
4 16 (17.39%) Telecoms
5 9 (9.78%) Analytical Skills
6 8 (8.70%) Finance
7 6 (6.52%) Organisational Skills
8 3 (3.26%) Retail
9 1 (1.09%) Advertising
9 1 (1.09%) Banking
9 1 (1.09%) Games
9 1 (1.09%) International Banking
Libraries, Frameworks & Software Standards
1 2 (2.17%) LDAP
2 1 (1.09%) X-Windows
Miscellaneous
1 28 (30.43%) Video Conferencing
2 6 (6.52%) Driving Licence
3 4 (4.35%) iPhone
3 4 (4.35%) Podcast
4 3 (3.26%) CCTV
4 3 (3.26%) EPoS
4 3 (3.26%) Hedge funds
5 2 (2.17%) Self-Motivation
6 1 (1.09%) CMDB
6 1 (1.09%) Mobile App
6 1 (1.09%) Onboarding
Operating Systems
1 78 (84.78%) Windows
2 32 (34.78%) Windows 10
3 11 (11.96%) Windows Server
4 7 (7.61%) Windows Server 2016
4 7 (7.61%) Windows Server 2019
5 6 (6.52%) Android
6 4 (4.35%) Apple iOS
6 4 (4.35%) Windows Server 2012
7 3 (3.26%) Mac OS X
Processes & Methodologies
1 32 (34.78%) ITIL
2 27 (29.35%) Customer Service
3 24 (26.09%) Document Management
4 16 (17.39%) Data Management
5 14 (15.22%) ITSM
6 9 (9.78%) Inventory Management
7 8 (8.70%) Problem-Solving
8 6 (6.52%) Continuous Improvement
9 5 (5.43%) Case Management
9 5 (5.43%) Information Security
9 5 (5.43%) ISMS
9 5 (5.43%) Service Management
9 5 (5.43%) Time Management
10 4 (4.35%) Mobile Device Management
10 4 (4.35%) User Experience
11 3 (3.26%) Change Management
11 3 (3.26%) Email Management
11 3 (3.26%) IT Strategy
11 3 (3.26%) Problem Management
11 3 (3.26%) Project Management
Programming Languages
1 8 (8.70%) PowerShell
2 1 (1.09%) SQL
Qualifications
1 26 (28.26%) Degree
2 18 (19.57%) A+ Certification
3 3 (3.26%) ITIL Foundation Certificate
4 1 (1.09%) ITIL Certification
Quality Assurance & Compliance
1 9 (9.78%) SLA
System Software
1 43 (46.74%) Active Directory
2 6 (6.52%) Firmware
3 5 (5.43%) Virtual Servers
4 3 (3.26%) Microsoft Virtual Server
4 3 (3.26%) VMware Infrastructure
5 2 (2.17%) Virtual Desktop
6 1 (1.09%) Hyper-V
Systems Management
1 26 (28.26%) Microsoft Intune
2 13 (14.13%) SCCM
3 6 (6.52%) WSUS
4 1 (1.09%) Jamf Pro
4 1 (1.09%) vCenter Server
Vendors
1 73 (79.35%) Microsoft
2 11 (11.96%) ServiceNow
3 9 (9.78%) iManage
4 7 (7.61%) Citrix
4 7 (7.61%) HP
5 6 (6.52%) Cisco
5 6 (6.52%) Meraki
5 6 (6.52%) VMware
6 5 (5.43%) Apple
7 3 (3.26%) Aderant
7 3 (3.26%) MobileIron
7 3 (3.26%) Riverbed
7 3 (3.26%) SAP
7 3 (3.26%) Sophos
7 3 (3.26%) Trend Micro
7 3 (3.26%) Veeam
8 2 (2.17%) BeyondTrust
8 2 (2.17%) Canon
8 2 (2.17%) Dell
9 1 (1.09%) Adobe