Period
to 8 December 2021

The median annual salary for a 2nd Line Engineer was £29,000 in advertised job vacancies in the South East during the 6 months to 8 December 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Engineer
England > South East
6 months to
8 Dec 2021
Same period 2020 Same period 2019
Rank 372 244 305
Rank change year-on-year -128 +61 +80
Permanent jobs requiring a 2nd Line Engineer 84 63 203
As % of all permanent jobs advertised in the South East 0.46% 0.70% 0.83%
As % of the Job Titles category 0.50% 0.72% 0.87%
Number of salaries quoted 69 44 167
10th Percentile £25,000 £25,150 £21,250
25th Percentile £26,250 £26,000 £22,625
Median annual salary (50th Percentile) £29,000 £27,750 £27,500
Median % change year-on-year +4.50% +0.91% -
75th Percentile £32,250 £33,750 £32,750
90th Percentile £38,750 £37,500 £42,500
England median annual salary £30,000 £28,500 £28,000
% change year-on-year +5.26% +1.79% -5.08%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 16,900 8,706 23,416
% of permanent IT jobs with a recognized job title 93.09% 96.40% 96.02%
Number of salaries quoted 12,028 7,270 19,466
10th Percentile £30,500 £30,000 £27,500
25th Percentile £40,000 £38,250 £35,000
Median annual salary (50th Percentile) £52,500 £50,000 £47,500
Median % change year-on-year +5.00% +5.26% -
75th Percentile £67,500 £63,750 £62,500
90th Percentile £80,000 £75,000 £75,000
England median annual salary £57,500 £55,000 £52,500
% change year-on-year +4.55% +4.76% +5.00%

2nd Line Engineer
Job Vacancy Trend in the South East

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for 2nd Line Engineer in the South East

2nd Line Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing 2nd Line Engineer in the South East.

Salary trend for 2nd Line Engineer in the South East

2nd Line Engineer
Salary Histogram in the South East

Salary distribution for jobs citing 2nd Line Engineer in the South East over the 6 months to 8 December 2021.

Salary histogram for 2nd Line Engineer in the South East

2nd Line Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the South East region over the 6 months to 8 December 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -96 34 £27,500 -0.90% 10
Thames Valley -93 17 £27,500 +0.92% 11
Surrey -62 16 £29,750 +8.18% 7
Kent -37 10 £32,000 +10.34% 6
Oxfordshire - 9 £26,000 - 1
Berkshire -68 7 £32,500 +7.00% 4
West Sussex -2 4 £29,500 +3.51% 1
East Sussex -33 3 £42,500 +41.67%
Buckinghamshire -57 1 £32,000 +30.61% 6
2nd Line Engineer
England

2nd Line Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 8 December 2021, 2nd Line Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring 2nd Line Engineer in the job title.

1 55 (65.48%) Windows
2 53 (63.10%) Microsoft 365
3 46 (54.76%) Microsoft
4 35 (41.67%) Active Directory
5 26 (30.95%) Windows 10
5 26 (30.95%) Windows Server
6 22 (26.19%) Azure
7 19 (22.62%) VMware
8 18 (21.43%) Hyper-V
9 17 (20.24%) Social Skills
10 15 (17.86%) Microsoft Office
11 14 (16.67%) Microsoft Certification
11 14 (16.67%) TCP/IP
12 12 (14.29%) Windows 7
13 11 (13.10%) Windows Server 2016
13 11 (13.10%) SLA
14 10 (11.90%) Cisco
14 10 (11.90%) SQL
14 10 (11.90%) SCCM
14 10 (11.90%) Problem-Solving
15 9 (10.71%) Windows Server 2012
15 9 (10.71%) ITIL
16 8 (9.52%) Finance
16 8 (9.52%) Firewall
16 8 (9.52%) Windows Server 2008
16 8 (9.52%) Break/Fix
16 8 (9.52%) Windows Server 2019
17 7 (8.33%) Organisational Skills
17 7 (8.33%) Security Cleared
17 7 (8.33%) DNS

2nd Line Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.76%) SharePoint
2 3 (3.57%) MS Exchange
3 1 (1.19%) Exchange Server 2013
Applications
1 15 (17.86%) Microsoft Office
2 3 (3.57%) AutoCAD
3 1 (1.19%) Microsoft Excel
Cloud Services
1 53 (63.10%) Microsoft 365
2 22 (26.19%) Azure
3 1 (1.19%) Amazon ECS
3 1 (1.19%) Amazon ElastiCache
3 1 (1.19%) Amazon S3
3 1 (1.19%) AWS
3 1 (1.19%) AWS CloudFormation
3 1 (1.19%) AWS Lambda
3 1 (1.19%) Azure Active Directory
3 1 (1.19%) GCP
3 1 (1.19%) OneDrive
3 1 (1.19%) Power Automate
3 1 (1.19%) Power Platform
3 1 (1.19%) PowerApps
3 1 (1.19%) Virtual Private Cloud
Communications & Networking
1 14 (16.67%) TCP/IP
2 8 (9.52%) Firewall
3 7 (8.33%) DNS
4 6 (7.14%) VoIP
5 5 (5.95%) VLAN
5 5 (5.95%) VPN
6 4 (4.76%) DHCP
7 3 (3.57%) Ethernet
8 2 (2.38%) BGP
8 2 (2.38%) Broadband
8 2 (2.38%) HSRP
8 2 (2.38%) IPsec
8 2 (2.38%) OSPF
8 2 (2.38%) Remote Desktop
8 2 (2.38%) Spanning Tree
8 2 (2.38%) Wi-Fi
9 1 (1.19%) MPLS
9 1 (1.19%) NetScaler
9 1 (1.19%) RTP
9 1 (1.19%) VPLS
Database & Business Intelligence
1 4 (4.76%) SQL Server
2 1 (1.19%) Amazon RDS
Development Applications
1 1 (1.19%) GitLab
General
1 17 (20.24%) Social Skills
2 8 (9.52%) Finance
3 7 (8.33%) Organisational Skills
4 1 (1.19%) German Language
4 1 (1.19%) Inclusion and Diversity
4 1 (1.19%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.38%) XMPP
Miscellaneous
1 4 (4.76%) Driving Licence
2 3 (3.57%) Enterprise Software
3 1 (1.19%) Data Centre
3 1 (1.19%) Hybrid Cloud
3 1 (1.19%) Replication
3 1 (1.19%) Self-Motivation
Operating Systems
1 55 (65.48%) Windows
2 26 (30.95%) Windows 10
2 26 (30.95%) Windows Server
3 12 (14.29%) Windows 7
4 11 (13.10%) Windows Server 2016
5 9 (10.71%) Windows Server 2012
6 8 (9.52%) Windows Server 2008
6 8 (9.52%) Windows Server 2019
7 6 (7.14%) Windows 8
8 2 (2.38%) FreeBSD
8 2 (2.38%) Linux
8 2 (2.38%) OpenBSD
8 2 (2.38%) Unix
9 1 (1.19%) Android
9 1 (1.19%) Apple iOS
9 1 (1.19%) Mac OS X
9 1 (1.19%) Windows Server 2003
9 1 (1.19%) Windows Vista
9 1 (1.19%) Windows XP
Processes & Methodologies
1 10 (11.90%) Problem-Solving
2 9 (10.71%) ITIL
3 8 (9.52%) Break/Fix
4 6 (7.14%) Load Balancing
5 5 (5.95%) Incident Management
6 4 (4.76%) Service Delivery
7 3 (3.57%) Artificial Intelligence
7 3 (3.57%) Change Management
7 3 (3.57%) CRM
7 3 (3.57%) Customer-Centricity
7 3 (3.57%) Knowledge Management
7 3 (3.57%) Migration
7 3 (3.57%) Problem Management
7 3 (3.57%) Project Delivery
7 3 (3.57%) Security Patching
7 3 (3.57%) Service Management
8 1 (1.19%) Change Control
8 1 (1.19%) Critical Thinking
8 1 (1.19%) Infrastructure Engineering
8 1 (1.19%) Root Cause Analysis
Programming Languages
1 10 (11.90%) SQL
2 6 (7.14%) PowerShell
3 1 (1.19%) Bash Shell
3 1 (1.19%) C
3 1 (1.19%) Python
Qualifications
1 14 (16.67%) Microsoft Certification
2 7 (8.33%) Security Cleared
3 5 (5.95%) DBS Check
3 5 (5.95%) SC Cleared
4 4 (4.76%) CCNA
4 4 (4.76%) Cisco Certification
5 3 (3.57%) ITIL Foundation Certificate
5 3 (3.57%) MCP
6 1 (1.19%) DV Cleared
6 1 (1.19%) ITIL Certification
Quality Assurance & Compliance
1 11 (13.10%) SLA
2 1 (1.19%) Cyber Essentials
System Software
1 35 (41.67%) Active Directory
2 18 (21.43%) Hyper-V
3 6 (7.14%) VMware Infrastructure
3 6 (7.14%) XenApp
4 5 (5.95%) VirtualBox
4 5 (5.95%) XenDesktop
5 1 (1.19%) VMware ESXi
Systems Management
1 10 (11.90%) SCCM
2 3 (3.57%) SCSM
2 3 (3.57%) WSUS
3 2 (2.38%) Microsoft Intune
4 1 (1.19%) Ansible
4 1 (1.19%) Terraform
Vendors
1 46 (54.76%) Microsoft
2 19 (22.62%) VMware
3 10 (11.90%) Cisco
4 7 (8.33%) Citrix
5 3 (3.57%) Avaya
5 3 (3.57%) McAfee
5 3 (3.57%) Mitel
5 3 (3.57%) Veeam
6 2 (2.38%) Juniper
6 2 (2.38%) SonicWALL
7 1 (1.19%) Adobe
7 1 (1.19%) Dell
7 1 (1.19%) HP
7 1 (1.19%) Polycom
7 1 (1.19%) ServiceNow
7 1 (1.19%) Sophos