Business Analyst - Customer Relationship Management (CRM BA)
UK
The median Business Analyst - Customer Relationship Management (CRM BA) salary in the UK is £45,000 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 17 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 709 | 889 | 946 |
| Rank change year-on-year | +180 | +57 | +266 |
| Permanent jobs requiring a CRM Business Analyst | 21 | 10 | 24 |
| As % of all permanent jobs advertised in the UK | 0.038% | 0.010% | 0.024% |
| As % of the Job Titles category | 0.041% | 0.011% | 0.026% |
| Number of salaries quoted | 15 | 7 | 22 |
| 10th Percentile | - | - | £47,600 |
| 25th Percentile | - | £51,250 | £50,646 |
| Median annual salary (50th Percentile) | £45,000 | £52,500 | £54,882 |
| Median % change year-on-year | -14.29% | -4.34% | +9.76% |
| 75th Percentile | £81,875 | £58,125 | £57,931 |
| 90th Percentile | £91,000 | £61,250 | - |
| UK excluding London median annual salary | £45,000 | £57,500 | £54,882 |
| % change year-on-year | -21.74% | +4.77% | +21.96% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 50,706 | 94,386 | 91,123 |
| % of permanent jobs with a recognized job title | 90.83% | 94.69% | 91.49% |
| Number of salaries quoted | 27,254 | 67,482 | 57,423 |
| 10th Percentile | £29,750 | £28,500 | £32,500 |
| 25th Percentile | £41,250 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £56,000 | £52,500 | £60,000 |
| Median % change year-on-year | +6.67% | -12.50% | - |
| 75th Percentile | £73,886 | £71,000 | £80,000 |
| 90th Percentile | £96,250 | £90,000 | £100,000 |
| UK excluding London median annual salary | £51,645 | £50,000 | £53,000 |
| % change year-on-year | +3.29% | -5.66% | +5.64% |
CRM Business Analyst
Job Vacancy Trend
Job postings that featured CRM Business Analyst in the job title as a proportion of all IT jobs advertised.
CRM Business Analyst
Salary Trend
3-month moving average salary quoted in jobs citing CRM Business Analyst.
CRM Business Analyst
Salary Histogram
Salary distribution for jobs citing CRM Business Analyst over the 6 months to 17 May 2025.
CRM Business Analyst
Top 5 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Business Analyst within the UK over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +150 | 21 | £45,000 | -14.29% | 3 |
| UK excluding London | +187 | 11 | £45,000 | -21.74% | 2 |
| Midlands | - | 11 | £45,000 | - | |
| West Midlands | - | 11 | £45,000 | - | |
| London | +111 | 5 | £80,000 | +52.38% | 2 |
CRM Business Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 17 May 2025, CRM Business Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring CRM Business Analyst in the job title.
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CRM Business Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: