Digital Customer Experience Jobs with Work from Home Options

Digital Customer Experience (Digital CX)
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Digital Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Digital Customer Experience over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 559 653 763
Rank change year-on-year +94 +110 -245
Permanent jobs citing Digital Customer Experience 24 23 81
As % of all permanent jobs with a WFH option 0.071% 0.054% 0.12%
As % of the Processes & Methodologies category 0.077% 0.056% 0.12%
Number of salaries quoted 11 18 24
10th Percentile - £60,250 £40,000
25th Percentile £21,000 £65,000 £45,000
Median annual salary (50th Percentile) £56,000 £80,000 £50,000
Median % change year-on-year -30.00% +60.00% -33.33%
75th Percentile £75,000 £95,000 £65,000
90th Percentile £83,750 £97,500 £67,625
UK median annual salary £60,500 £70,000 £56,250
% change year-on-year -13.57% +24.44% -25.00%

All Process and Methodology Skills
Work from Home

Digital Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 31,001 40,855 65,893
As % of all permanent jobs with a WFH option 91.62% 96.09% 96.91%
Number of salaries quoted 23,546 28,388 41,415
10th Percentile £33,759 £37,500 £36,250
25th Percentile £42,500 £47,500 £45,500
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Digital Customer Experience
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Digital Customer Experience as a proportion of all IT jobs advertised.

Digital Customer Experience trend for jobs with a WFH option

Digital Customer Experience
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Digital Customer Experience.

Digital Customer Experience salary trend for jobs with a WFH option

Digital Customer Experience
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Digital Customer Experience over the 6 months to 3 May 2024.

Digital Customer Experience salary histogram for jobs with a WFH option

Digital Customer Experience
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.33%) CMS
Applications
1 6 (25.00%) Microsoft Office
2 4 (16.67%) Microsoft Excel
2 4 (16.67%) Microsoft PowerPoint
3 1 (4.17%) Adobe After Effects
3 1 (4.17%) Adobe Illustrator
3 1 (4.17%) Adobe Premiere
3 1 (4.17%) Adobe XD
3 1 (4.17%) Chatbot
3 1 (4.17%) Photoshop
Cloud Services
1 2 (8.33%) Asana
1 2 (8.33%) Basecamp
1 2 (8.33%) Smartsheet
2 1 (4.17%) Adobe Analytics
Development Applications
1 2 (8.33%) JIRA
2 1 (4.17%) Visual Website Optimizer
General
1 6 (25.00%) Social Skills
2 5 (20.83%) Retail
3 3 (12.50%) Marketing
4 2 (8.33%) Analytical Skills
4 2 (8.33%) Automotive
4 2 (8.33%) Finance
5 1 (4.17%) Influencing Skills
5 1 (4.17%) Multimedia
5 1 (4.17%) Organisational Skills
5 1 (4.17%) Wearables
Job Titles
1 12 (50.00%) Senior
2 11 (45.83%) Senior User Researcher
2 11 (45.83%) User Researcher
3 4 (16.67%) Training Advisor
4 3 (12.50%) Lead
5 2 (8.33%) Digital Product Manager
5 2 (8.33%) Product Manager
6 1 (4.17%) .NET Software Engineer
6 1 (4.17%) Delivery Manager
6 1 (4.17%) Designer
6 1 (4.17%) Digital Delivery Manager
6 1 (4.17%) Digital Project Manager
6 1 (4.17%) Graphic Designer
6 1 (4.17%) Marketing Manager
6 1 (4.17%) Marketing Project Manager
6 1 (4.17%) Multimedia Designer
6 1 (4.17%) Project Manager
6 1 (4.17%) Senior .NET Software Engineer
6 1 (4.17%) Senior Software Engineer
6 1 (4.17%) Software Engineer
Libraries, Frameworks & Software Standards
1 3 (12.50%) .NET
2 2 (8.33%) CSS
2 2 (8.33%) HTML
Miscellaneous
1 11 (45.83%) Product Ownership
2 5 (20.83%) Social Media
3 3 (12.50%) Mobile App
4 1 (4.17%) Graphic Design
Operating Systems
1 2 (8.33%) Android
1 2 (8.33%) Apple iOS
Processes & Methodologies
1 24 (100.00%) Customer Experience
2 13 (54.17%) Agile
2 13 (54.17%) Backlog Prioritisation
3 11 (45.83%) Actionable Insight
3 11 (45.83%) Empathy Maps
3 11 (45.83%) Qualitative Research
3 11 (45.83%) Quantitative Research
3 11 (45.83%) Requirements Analysis
3 11 (45.83%) User Research
3 11 (45.83%) User-Centered Design (UCD)
3 11 (45.83%) Workshop Facilitation
4 6 (25.00%) Continuous Improvement
4 6 (25.00%) Problem-Solving
4 6 (25.00%) User Experience
5 5 (20.83%) Analytics
5 5 (20.83%) Roadmaps
5 5 (20.83%) Stakeholder Management
5 5 (20.83%) UX Design
6 4 (16.67%) Customer Service
6 4 (16.67%) Customer-Centricity
Programming Languages
1 2 (8.33%) JavaScript
Qualifications
1 11 (45.83%) SC Cleared
1 11 (45.83%) Security Cleared
2 1 (4.17%) Degree
Quality Assurance & Compliance
1 13 (54.17%) Accessibility
2 2 (8.33%) QA
Vendors
1 4 (16.67%) Microsoft
2 1 (4.17%) Adobe
2 1 (4.17%) Optimizely