Digital Customer Experience Jobs with Hybrid/Remote/WFH Options

Digital Customer Experience (Digital CX)
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring Digital Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Digital Customer Experience over the 6 months leading up to 4 May 2025, comparing them to the same period in the previous two years.

6 months to
4 May 2025
Same period 2024 Same period 2023
Rank 404 559 653
Rank change year-on-year +155 +94 +110
Permanent jobs citing Digital Customer Experience 11 24 23
As % of all permanent jobs with a WFH option 0.072% 0.071% 0.054%
As % of the Processes & Methodologies category 0.077% 0.077% 0.056%
Number of salaries quoted 6 11 18
10th Percentile - - £60,250
25th Percentile £67,201 £21,000 £65,000
Median annual salary (50th Percentile) £69,018 £56,000 £80,000
Median % change year-on-year +23.25% -30.00% +60.00%
75th Percentile £123,216 £75,000 £95,000
90th Percentile £140,677 £83,750 £97,500
UK median annual salary £69,018 £60,500 £70,000
% change year-on-year +14.08% -13.57% +24.44%

All Process and Methodology Skills
Work from Home

Digital Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,284 31,001 40,855
As % of all permanent jobs with a WFH option 93.23% 91.62% 96.10%
Number of salaries quoted 9,786 23,546 28,388
10th Percentile £30,000 £33,759 £37,500
25th Percentile £45,000 £42,500 £47,500
Median annual salary (50th Percentile) £60,000 £57,500 £62,500
Median % change year-on-year +4.35% -8.00% +4.17%
75th Percentile £77,500 £75,000 £82,500
90th Percentile £102,500 £95,000 £100,000
UK median annual salary £57,500 £55,000 £61,500
% change year-on-year +4.55% -10.57% +2.50%

Digital Customer Experience
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Digital Customer Experience as a proportion of all IT jobs advertised.

Digital Customer Experience trend for jobs with Hybrid/Remote/WFH options

Digital Customer Experience
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Digital Customer Experience.

Digital Customer Experience salary trend for jobs with a WFH option

Digital Customer Experience
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Digital Customer Experience over the 6 months to 4 May 2025.

Digital Customer Experience salary histogram for jobs with a WFH option

Digital Customer Experience
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (36.36%) Adobe Analytics
1 4 (36.36%) Power Platform
1 4 (36.36%) Zapier
Database & Business Intelligence
1 4 (36.36%) Power BI
1 4 (36.36%) Tableau
Development Applications
1 3 (27.27%) Git
1 3 (27.27%) Jenkins
1 3 (27.27%) Xcode
1 3 (27.27%) XCTest
1 3 (27.27%) XCUITest
General
1 7 (63.64%) Banking
1 7 (63.64%) Finance
2 4 (36.36%) Inclusion and Diversity
2 4 (36.36%) Social Skills
Job Titles
1 4 (36.36%) CRM Manager
1 4 (36.36%) CRM Project Manager
1 4 (36.36%) Digital Project Manager
1 4 (36.36%) Project Manager
2 3 (27.27%) Software Engineer
3 2 (18.18%) Associate Director
3 2 (18.18%) Senior
3 2 (18.18%) Senior Manager
Libraries, Frameworks & Software Standards
1 4 (36.36%) Middleware
Miscellaneous
1 4 (36.36%) Management Information System
Operating Systems
1 3 (27.27%) Apple iOS
Processes & Methodologies
1 11 (100.00%) Customer Experience
2 7 (63.64%) Agile
3 4 (36.36%) A/B Testing
3 4 (36.36%) Analytics
3 4 (36.36%) Business Intelligence
3 4 (36.36%) Change Management
3 4 (36.36%) Content Strategy
3 4 (36.36%) CRM
3 4 (36.36%) Data Entry
3 4 (36.36%) Data Strategy
3 4 (36.36%) Data Visualisation
3 4 (36.36%) People Management
3 4 (36.36%) Project Delivery
3 4 (36.36%) SEO
3 4 (36.36%) Stakeholder Engagement
3 4 (36.36%) Stakeholder Management
3 4 (36.36%) Storytelling
3 4 (36.36%) Thought Leadership
3 4 (36.36%) User Experience
3 4 (36.36%) Visualisation
Programming Languages
1 4 (36.36%) SQL
2 3 (27.27%) Swift
Quality Assurance & Compliance
1 4 (36.36%) Accessibility
Vendors
1 4 (36.36%) Adobe
1 4 (36.36%) Salesforce