401 to 425 of 1,353 Customer Service Jobs in England

This is a fantastic opportunity to join an award-winning Managed Service Provider and be part of our growth journey and success story. At Seriun, we’re looking for a passionate individual looking to start or progress their career in IT as an IT Support Engineer Apprentice. Role Provide … Closing Date Friday, 30th October 2026 Start Date Monday, 9th November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Patience Qualifications English GCSE, grade 4 - C (Essential) Maths GCSE, grade 4 - C (Essential) About the Employer ...

/2nd Line Support Analyst (Application Support) Office-Based Full Time, Permanent Are you a customer-focused IT Support professional with experience across 1st and 2nd Line Support and a passion for troubleshooting business applications? We're seeking a proactive and enthusiastic 1st/2nd Line Support Analyst … point of contact for users, diagnosing and resolving IT and application-related issues while ensuring a high level of customer service. Working closely with internal teams and third-party suppliers, you'll support a range of business-critical systems and applications. Key Responsibilities Provide 1st and 2nd line support ...

focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting … standard for the team* Ability to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-making* Passionate about customer satisfaction and service excellence* Excellent organisational skills with the ability to prioritise under pressure* Disciplined approach towards Service Level Agreement adherence and minimising ...

focus on root-cause analysis and preventative improvements. The successful candidate should possess a positive ‘can-do’ attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking … standard for the team Ability to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-making Passionate about customer satisfaction and service excellence Excellent organisational skills with the ability to prioritise under pressure Disciplined approach towards Service Level Agreement adherence and minimising ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

will provide technical support for the world’s leading developer of commercial maritime shipping software. You will have a deep understanding of our customer’s workflow and processes and will work independently and in collaboration to research and troubleshoot issues and implement appropriate solutions. You will assist clients … with quality, according to internal processes Collaborate independently and within teams to diagnose technical issues Navigate and execute within our Atlassian tool sets JIRA Service Desk, JIRA Software, and Slack Proactively address customer concerns and meet or exceed customer needs Manage escalation of all priority issues within ...

Consulting fluent:cx Role Your new workday: As a Salesforce Consultant specialising in Core Cloud, you will help deliver intelligent, scalable solutions to transform customer operations. In addition to providing technical advice on customer relationship management and customer service, you will translate client needs into actionable … various sizes and industries, from identifying technical requirements to helping your team implement them. Tasks How you help us make digital transformation tangible: Analyse customer requirements and optimise as well as implement methods and processes Translate business requirements into technical solution designs using Salesforce technologies Configure Salesforce Sales ...

enterprise data analytics customers diagnose and resolve technical issues with Sigma. The role works with development and cross-functional teams to improve diagnostic processes, service performance, and customer experience.* Permanent* On-site### Skills and expertiseSQLSnowflakeRedshiftBigQueryGCPAWSData modelingQuery plan analysis### Key responsibilities* Diagnose and resolve complex technical issues with Sigma … customers and the pre-sales team.* Develop diagnostic tools and best practices with development teams to optimize service performance.* Coordinate issue triage and resolution across engineering, product, design, and go-to-market teams.## How this job comparesCompared with 505 open mid-level customer success jobs on October ...

with cross functional colleagues in Technology, Engineering, and Commercial teams, but also with customers and external Partners to ensure a strong ROI and great customer and partner experience across their product portfolio. Product Manager Responsibilities:· Responsible for products and solution to deliver company strategy & objectives around increasing the electronic … Analyse market needs, and the evolving and changing competitive landscape to inform the design of products and services.· Must have a strong commitment to customer service and be committed to pro-active review of processes and procedures to continually enhance service quality, service delivery and support. ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer‐service centres, and 24 river‐boat boarding points. Drawing on over 30 years of experience in urban public‐transport solutions, Indra will manage and evolve … scale transformation programme. This role will serve as the primary point of contact for all Reporting & BI activities, acting as the bridge between the customer, business stakeholders and internal delivery teams. The BI & Reporting Delivery Manager will be responsible for driving the reporting strategy, coordinating multidisciplinary teams, managing priorities ...

stakeholders and technology teams, you will translate commercial and operational requirements into effective digital solutions that improve efficiency, support revenue growth and enhance the customer and dealer experience. Working across Commercial, Sales, Aftersales, Operations, Dealer Networks and IT , you will analyse existing processes, identify opportunities for improvement, define requirements … Systems & Processes You will act as a key point of expertise for Order to Delivery and Aftersales processes and systems , analysing end-to-end customer, dealer and operational journeys. Your work will support systems and processes covering areas including: Quotation management Vehicle ordering and fulfilment Dealer order management Inventory ...

process. Creating and maintaining accurate records of Infrastructure services and assets, including documentation. Implementation of technical solutions to meet specification and changes contributing to service improvement and systems management. Participation in Service Transition process and activities. Working within a team or independently to create and implement technical changes. … Identifying service inadequacies and contributing to the Customer Service Improvement Plan. Maintaining understanding of current and emerging infrastructure technologies. Working closely with CSOC in the event of received intelligence or Cyber-Attack. Any other duties commensurate with the grade or deemed appropriate by the Local Chapter Lead ...

Sales Executive, Microsoft, EMEA - Digital CX At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. The Team The TTEC Digital … Microsoft AI and Business Apps Inner Circle member. This team delivers technically innovative solutions that enable TTEC Digital clients to deliver an outstanding customer experience (CX). The Opportunity There has never been a better time to join a sales organization. While the Customer Experience (CX) market continues ...

create a space where employees can thrive. Sustainable Practices: Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously … imperative to living up to our values. Converge is looking for a proactive, customer-focused, and driven Leasing and 1:1 Specialist to join our Schools team. This is an exciting opportunity for a motivated sales professional who is passionate about building relationships, identifying opportunities, and supporting schools with ...

Support Engineer – 12-month contract - Cambridge My Customer is looking for an experienced IT Support Engineer with strong knowledge of Windows, Microsoft 365 and Endpoint Management . The successful candidate will be hands-on, customer-focused and confident troubleshooting complex technical issues. Skills required from the IT Support … Strong endpoint management and software deployment experience. Hardware, desktop and peripheral troubleshooting. Active Directory/Group Policy experience. Experience working within an ITIL/service desk environment . Excellent customer service and communication skills . Strong troubleshooting and problem-solving ability. Excellent prioritisation and time-management skills ...

only leading - but also shaping - the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for an Customer Success Manager, based in Newcastle to be part of making this happen. Position Overview and Objective Managing a set of corporate customers who are utilizing Arctic … Wolf’s CyberSOC solution. Achieving renewal and expansion targets through consultative selling techniques. Listening to customers and providing feedback to the business. Ensuring customer satisfaction and delivery of quarterly account reviews. Negotiating on behalf of management using product knowledge and knowledge of customer needs to upsell by positioning ...

staff and students across the school and wider Trust environment, and help build, image and deploy Windows devices across our sites. Role Key Responsibilities: Service Desk & User Support Act as the first point of contact for IT support requests via phone, email, walk-up queries and the Trust … service desk platform Log, categorise, prioritise and maintain incidents and service requests accurately within the IT service desk system Provide first-line troubleshooting for common hardware, software, printing, Microsoft 365, Windows, Chromebook and network connectivity issues Support user account and access requests, including password resets, account unlocks ...

around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. About the Position Lockton … where you truly belong, join us to make a difference. Job type Experienced Professional Workplace Hybrid Your Responsibilities We are looking for an IT Service Delivery Analyst to join the Technology team in providing 2nd and 3rd line support to the business. The role requires strong technical capability, excellent ...

Role Overview We are seeking a skilled Microsoft Dynamics 365 Developer with experience in Dynamics 365 Customer Engagement (CE) and Power Platform. The candidate will be responsible for designing, developing, customising, and supporting enterprise CRM solutions while working closely with business stakeholders, functional consultants, and solution architects. Key Responsibilities … Develop and customise Dynamics 365 CE applications (Sales, Customer Service, Field Service). Create and maintain Plugins, Custom Workflow Activities, JavaScript/TypeScript customisations, and Web APIs. Configure entities, forms, views, dashboards, business rules, and security roles. Build Power Apps (Model-Driven and Canvas Apps), Power Automate ...

home Additional Requirement: Full UK driving licence and access to a vehicle About the Role: Our client is an established and growing IT Managed Service Provider, supporting a wide range of organisations with IT support, Microsoft 365 and cyber security solutions. They are looking for an experienced 2nd Line … Support Engineer to join their technical team in the Gloucestershire area. This is a customer-focused role suited to someone who enjoys solving technical problems, working across Microsoft cloud technologies and developing their experience within cyber security. You’ll work closely with customers to resolve technical issues, support their ...

service. Drive the experience. Deliver excellence. As our Service Owner Specialist, you'll be accountable for the end-to-end delivery and performance of IT services across a designated product line. From managing third-party providers to ensuring 24/7 service availability … continuous improvement. This is a high-impact role where your leadership, technical insight, and stakeholder engagement will shape how Cadent delivers reliable, secure, and customer-focused IT services. Why you'll love this role Service Leadership - Own the performance and integrity of critical IT services. Operational Impact - Ensure ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … invest in you!. Job DescriptionHere at Version 1, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE is Version ...

report locally out of any of the SHI UK locations. Role Description Include but not limited to; Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization. Collaborate … maximum uptime. Use network tools for administration, maintenance, automation, and visualization reporting. Provide support services to customers for specific IT related issues. Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction. Configure Network equipment and execute changes while ...

report locally out of any of the SHI UK locations.**Role Description***Include but not limited to;** Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.* Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization.* Collaborate … maximum uptime.* Use network tools for administration, maintenance, automation, and visualization reporting.* Provide support services to customers for specific IT related issues.* Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.* Configure Network equipment and execute changes while ...

Bottomline is a global leader in business payments and cash management. This role is a customer-focused Technical Support Engineer who supports Bottomline's Financial Messaging platforms and services, sitting between front-line Support and Operations teams to resolve technical customer issues requiring deeper investigation and broader system … technical documentation, troubleshooting guides and internal knowledge articles Identify repetitive tasks and use scripting, automation tools or AI-enabled solutions to improve efficiency and service quality What You Need Experience in a technical support, application support, service operations or IT operations environment Strong technical aptitude and a structured ...