401 to 425 of 1,116 Customer Service Jobs in England

judgment when dealing with the wide range of IM&T issues. The post holder will be expected to adapt practice to meet individual customer requirements, independently analysing situations and taking into consideration complex facts and interpreting these appropriately when problem solving. Perform options appraisals in order to compare … work experience Microsoft accredited training for Windows 10/Server 2016 or above Full UK driving license - Category B Desirable Foundation Certificate in ITIL Service Management Microsoft Certified qualification for Windows 10/Server 2016 or above oDegree in an IT related subject Experience Essential Significant experience of working ...

Line IT Support Engineer (MSP) Location: Milton Keynes Salary: Up to £35,000 Type: Full-time, Permanent Our client is a growing Managed Service Provider looking for a capable and customer-focused 2nd Line IT Support Engineer to join the technical team. This is a hands-on role … wide range of MSP clients Troubleshooting escalated issues from 1st line across desktop, server, and network environments Managing and resolving incidents and service requests via the ticketing system Supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Azure AD) Diagnosing and resolving Windows Server and Active Directory issues Assisting with onboarding ...

shift allowance In addition, you will also get these great benefits: Annual Leave Entitlement 31 days entitlement (including statutory bank holidays) which increases with service! Holiday Buy SchemeBuy up to 5 additional days Enhanced Pension Plan including ArrowXL company contributions Life Insurance Company funded 2x basic salary life cover … from day one Enhanced maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into your career path ...

practical experience supported by relevant industry certifications. Desirable qualifications: AWS Certified Cloud Practitioner Microsoft Fundamentals Experience: Experience in an operational support, field engineering, or service desk environment. Demonstrable experience working within an L1 support model. Experience supporting business-critical or 24/7 operational systems. Languages: Proficient in English … administration and scripting exposure (e.g. PowerShell). Basic SQL and or Postgres administration. Knowledge of installation and maintenance of roadside and field-based systems. Service & Professional Skills Strong analytical and structured problem-solving skills. Excellent customer service and stakeholder communication abilities. Ability to work under pressure while ...

practical experience supported by relevant industry certifications. Desirable qualifications: AWS Certified Cloud Practitioner Microsoft Fundamentals Experience: Experience in an operational support, field engineering, or service desk environment. Demonstrable experience working within an L1 support model. Experience supporting business-critical or 24/7 operational systems. Languages: Proficient in English … administration and scripting exposure (e.g. PowerShell). Basic SQL and or Postgres administration. Knowledge of installation and maintenance of roadside and field-based systems. Service & Professional Skills Strong analytical and structured problem-solving skills. Excellent customer service and stakeholder communication abilities. Ability to work under pressure while ...

Customer Onboarding Executive Manchester, Leeds, Slough or Wigan (Hybrid 2-3 days a week) Competitive + Bonus + Benefits Permanent full time Join our IRIS Staffology team and help customers modernise the way they run payroll. As an Implementation Consultant, youll be at the heart of guiding organisations through … customers feel supported at every step, helping them adopt Staffology successfully and get the very best from the software. Your work will directly influence customer confidence, satisfaction, and long-term success with IRIS. What youll be doing Delivering customer implementations and migrations from initial scoping through to completion. ...

Service Desk/1st Line Technical Support - Nottingham - £24,000 A fantastic opportunity for someone looking to start or develop their IT career. You'll be the first point of contact on a busy Service Desk, handling calls, emails and tickets while providing excellent customer service. Role … when needed and keep users updated throughout. Follow ITIL-aligned processes and SLAs. What We Need: Strong communication skills and confidence on the phone. Customer service experience (IT experience is a bonus). Good attention to detail + willingness to learn. Desirable: Active Directory, Office 365 or ITSM ...

networking solutions across Central London clients. If you’ve also worked in the following roles, we’d also like to hear from you: Service Desk Analyst, IT Support Analyst, Infrastructure Engineer, IT Helpdesk Analyst, IT Support Engineer, IT Technician, Technical Support Engineer, 2nd Line Support Engineer, 2nd Line … Line Technician you will deliver onsite and remote IT support, troubleshooting Windows 10 and 11, macOS, Office 365 and Azure environments while maintaining strong customer relationships. The IT Field Support Engineer/Onsite Second Line Technician will travel to client sites, implement IT strategies, support cloud computing, networking, cybersecurity ...

Autotask. Working together with accounts team to resolve any invoicing discrepancies/enquiries. Develop and maintain supplier relationships to ensure best support/customer service Oversee the procurement cycle from sourcing to delivery, ensuring compliance with company policies and best practices. Maintain accurate records and reports … procurement activities, including cost analysis, vendor performance, and inventory levels. Customer Order Validation Responsible for entering sales orders, in line with customer order details. Accurately check all customer orders to ensure that all minimum information has been provided by the Sales team including but not limited ...

specialist software provider, looking for a Spanish speaking Technical Helpdesk to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment. Key Responsibilities of the Spanish Speaking Technical Helpdesk Triage inbound … support tickets and route to the correct technical teams Answer inbound customer calls and direct enquiries appropriately Provide clear, professional customer communication Log and document customer interactions accurately Support customers with general software-related queries Skills & Experience of the Spanish Speaking Technical Helpdesk Essential: Fluent in English ...

software provider, looking for a Spanish speaking Software Support Exec to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment. Key Responsibilities of the Spanish Speaking Software Support Exec Triage … inbound support tickets and route to the correct technical teams Answer inbound customer calls and direct enquiries appropriately Provide clear, professional customer communication Log and document customer interactions accurately Support customers with general software-related queries Skills & Experience of the Spanish Speaking Software Support Exec Essential: Fluent ...

Software Engineering Degree Apprentice, you’ll learn to configure solutions, write code in C#, TypeScript and React, and support customer solutions using Microsoft Power Platform. This will incorporate AI as a feature of the solution. Role An average week will include working with your team on customer projects … within a broader digital and technology apprenticeship, equipping learners to work across the full software development lifecycle. Monitoring the support queue and investigating any customer issues Configuring the Microsoft Platform Writing code to meet customer requirements Talking to customers and gathering customer requirements Training BSc (Hons) Digital ...

description: As the Kuehne+Nagel Future Maritime Support Programme IT Support Manager, you will be responsible for developing and implementing strategies to maximise customer and user satisfaction and driving continuous improvement within the FMSP contract. As such, you will be part of a high performing team, playing a critical role … managing the customer and user experiences and contributing to the overall success of both the contract, and organisation. How you create impact Develop and implement a comprehensive FMSP IT support strategy aligned with the Kuehne+Nagelbusiness goals and customer needs. Raise, prioritise and manage support tickets, coordinating with ...

commercially driven Senior Account Manager to join our team in Basingstoke. This is a high‐impact role where you’ll take ownership of key customer relationships, lead growth strategies, and play a pivotal part in shaping our success within the technology sector. If you're a confident communicator … term, strategic relationships with senior client stakeholders Identify and secure upsell, cross‐sell, and renewal opportunities Present new products, vendors, and technologies to support customer growth Lead proactive outreach, customer visits, and quarterly business reviews Develop structured account plans using market trends and client insights Oversee the full ...

About the Role We are seeking an experienced Sales Leader to run the engine room of our sales and service operations. This is a hands-on leadership role in a fast-paced, phone-based environment, overseeing a hybrid team of 6 (3 Sales Executives and 3 Account Managers covering … Customer Service).You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer experiences. If you thrive in a high-energy sales environment and know how to motivate phone-based teams to hit their KPIs ...

Benefits Start date : ASAP Working hours : 9:00am to 5:30pm and 8:30am to 5:00pm We are working with a growing Managed Service Provider seeking a motivated 1st/2nd Line Support Engineer to support their expanding client base. This role will involve … printer set ups Knowledge of networking principles - DNS, DHCP, VPN Knowledge on Firewall Knowledge on backups Drivers license Willing to learn Troubleshooting mindset Excellent customer service skills Desirable skills - 1st/2nd Line Support Engineer: Group Policies Configured Firewalls and switches Intune Certifications MSP Experience ...

About the Role We are seeking an experienced Sales Leader to run the engine room of our sales and service operations. This is a hands-on leadership role in a fast-paced, phone-based environment, overseeing a hybrid team of 6 (3 Sales Executives and 3 Account Managers covering … Customer Service). You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer experiences. If you thrive in a high-energy sales environment and know how to motivate phone-based teams to hit their ...

Hardware/Software support Active Directory Understanding of basic networking principles MCSE Certification Mandatory Business Skills Excellent Communication skills (verbal and written) Customer service Time Management Organisation Be able to work using our 7 shared values with peers, customers and clients (Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty … initiative and tenacity to resolve issues Able to work with minimum supervision Team player who can work with other teams to provide a service to the client with an agreed SLA Please send CV for full details and immediate interviews. We are a preferred supplier to the client. ...

Troubleshooting, diagnosing, installing, maintaining, and repairing designated HP & Lenovo desktop and laptop hardware. Performing advanced hardware diagnostics and break/fix repairs. Responding to customer service requests professionally and efficiently. Maintaining and monitoring daily communication tools (phone, voicemail, email). Keeping administrative responsibilities up to date, including documentation … Maintaining tools and test equipment in good working order. Adhering strictly to parts processes and company procedures. Utilizing escalation and support processes to resolve service delivery issues. Working independently in the field with minimal supervision. Lifting and carrying parts and equipment weighing up to 25 kg. Extended periods ...

function, offering the opportunity to shape and drive a proactive Problem Management capability in a professional services environment where stability, performance and client service are critical. Reporting to the Technical Services Head, you will operate as a specialist 2nd/3rd line function, taking ownership of recurring, widespread … printer support where required Owning and maintaining the IT knowledge base for Problems, Known Errors and Workarounds About You We are seeking a proactive, customer-focused IT professional who thrives on identifying root causes rather than repeatedly applying short-term fixes. You will demonstrate: A strong customer service ...

Customer Operator Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role … this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: £26,667 per annum Hours: 4 on 4 off, Day and Night Shifts (Day Shifts 7am - 7pm, Night Shifts 7pm - 7am) Contract ...

experience. Who we are Cantium Business Solutions , part of Commercial Services Group (CSG) , delivers high-quality back-office and IT services to a diverse customer base across the public sector. We are a dynamic and agile business driven by four key principles: Fast, Connected, Insight-Driven, and Customer … fully operational. You will act as the senior technical point of escalation, mentor colleagues, coordinate third parties and help maintain the highest standards of service delivery. Due to the nature of the work this role involves regular travel to customer sites across Kent so you will need ...

days from home Salary: Negotiable dept on exp Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver … high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities ...

Opportunity Pinewood.AI currently has an exciting opportunity for an experienced, enthusiastic and customer-focused Support Consultant to join the team and help deliver an exceptional service to the end users of our cloud-based system application (Dealer Management System). As a Customer Support Consultant, you will … with any day-to-day queries, helping to trouble shoot problems, and providing client training. Your responsibilities will include: Providing clients with an excellent customer service via phone, email, and webchat. Diagnosing and finding solutions to customer queries in a timely, professional manner. Developing relationships with stakeholders ...

Support Analyst - Service Desk/Helpdesk A global leading law firm is seeking an IT Support Analyst to join their dynamic IT Service Desk team. This is an excellent opportunity for a motivated individual looking to expand on or gain experience in a high performing enviroment … need to know everything-we're looking for someone enthusiastic, curious, and eager to learn. Ideal candidates may bring some of the following: Previous customer service experience Any commercial experience on a Service Desk or in Desktop Support is a bonus Familiarity with Windows 10 and Office ...