leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
ABB
make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: CustomerService Team Leader In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each … day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because … meaningful work that drives real impact. - The work model for the role is: hybrid 2-3 days per week from our Leeds location {#LI-hybrid} Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Recommending appropriate solution for customer requests and coordinating with the related More ❯
colleagues on technical support, including: Providing support for hardware, software, mobile devices, and peripherals Monitoring and managing call queues from internal ticketing system (ServiceNow), promptly recording, tracking, and closing service incidents Taking ownership of technical issues, resolving them efficiently and effectively Qualifications and skills 2+ years of relevant experience, demonstrating ambition and motivation ITIL Foundation certification or practical experience … Control Systems, DSPs, Audio Distribution, Touch Panels, Virtual TPs, Cisco Codecs & Infrastructure AV equipment Strong interpersonal skills, patience, and ability to work in a fast-paced environment Exceptional communication, customerservice, problem-solving, and organizational skills Commitment to exceeding expectations, prompt follow-ups, and excellent verbal and written communication What We Offer When you join us, youll be More ❯
We’re excited to offer a fantastic opportunity for a Client Advisor to join our dynamic technology company in the property sector. If you're passionate about delivering exceptional customerservice, thrive in fast-paced environments, and enjoy building strong relationships, this role could be the perfect fit for you. About the role As a Client Advisor in … efficiently and with care. From handling client enquiries through various channels (phone, email, etc.) to completing tasks using our organisation's software, your focus will be on delivering exceptional service that aligns with our KPIs and company standards. In this role, you’ll take ownership of customer issues, working proactively to resolve them and contributing to a smooth … in line with our established procedures, and work closely with colleagues to meet departmental goals. About You To succeed, you’ll need a strong understanding of the importance of customerservice, excellent computer skills (including proficiency in Microsoft Office), and the ability to build relationships at all levels. Clear communication is key, and you’ll need to feel More ❯
either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The … The Support Engineer will join an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customerservice, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create … your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customerservice experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and Exchange Full UK driving license If you're looking More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Ernest Gordon Recruitment
Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical system design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Mechanical Design Engineer … would have come from a mechanical design engineering background or similar, with experience building machines, looking to come off the tools in a customer facing role. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products The More ❯
Administrator/Business Support Administration Assistant who has excellent administrative, organisational, time-management, customerservice and communication skills is required for an award-winning IT Management Solutions company based in Worthing, West Sussex. SALARY: £23,873 - £25,000 per annum (depending on experience) + Benefits LOCATION: Worthing, West Sussex (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING … 00am to 17:30pm JOB OVERVIEW We have a fantastic new job opportunity for an Administrator/Business Support Administration Assistant who has excellent administrative, organisational, time-management, customerservice and communication skills. Working as the Administrator/Business Support Administration Assistant you will handle a variety of office administration tasks, working closely with the Business Support Manager … greeting visitors Maintain office supplies and manage filing systems (both physical and digital) Perform general administrative duties and update contact lists Business Support Monitor Sales and Accounts inboxes Process customer orders, licenses, and maintenance requests with a focus on accuracy Manage all accounting transactions, including raising invoices, credit notes, and purchase orders, using QuickBooks Online Handle invoicing discrepancies and More ❯
to avoid a recurrence• When onboarding a new colleague, you will often be their first experience of tech, so we are looking for someone with great hardware knowledge and customerservice skills.• Our hardware fleet is a valuable asset, you will take pride in maintaining it to the highest standards throughout its life and disposing of it responsibly … with cyber security and audit requirements. Liaise with suppliers and vendors for warranty claims, parts replacement, repairs, and procurement of new hardware. Respond to and resolve IT incidents and service requests promptly and professionally, ensuring all tickets are logged, prioritised, and resolved in line with agreed SLAs. Contribute to knowledge sharing by creating documentation or guides to help improve … troubleshooting). Experience or interest in diagnostic tools and performance testing software. Awareness of data protection and security, including safe data handling and secure data erasure practices. Passionate about customerservice, ensuring clear, friendly, and professional support for colleagues. Excellent communication skills (written and verbal) with the ability to explain technical concepts in simple terms. Organised and methodical More ❯
software using remote tools and deskside support Assist in maintaining and updating IT documentation, including user guides and troubleshooting procedures Establish good working relationships with users and provide exceptional customerservice In addition to the duties listed, the jobholder is required to perform other reasonable duties (within the jobholders’ capabilities) assigned by line management. Company Values: Trust Trust … the way in everything we do, and we hold ourselves to the highest possible standards in all areas. This is how we repeatedly deliver the exceptional performance and unparalleled service that satisfies each client. Partnership By working proactively with our clients, partners, the Lloyd’s market, and by keeping closely aligned with their changing needs, we will together ensure … Months Positions Available 1 Closing Date Friday, 26th September 2025 Start Date Monday, 6th October 2025 Desired Skills Communication skills Team working Microsoft Office Written communication skills Strong customerservice skills Logical approach Eagerness to learn Qualifications 5 GCSE's including English and Maths GCSE, grade (A*-C/9-4 or equivalent) (Essential) About the Employer HAMPDEN More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Equals One Ltd
to:- Manage and maintain the EPOS system including product uploads, pricing changes and general stock management Provide daily, weekly and monthly reports to key personnel on business performance Provide customerservice and support to stores Monitor stock movement and store cash flow Liaising with suppliers on upcoming and current product information Any additional tasks as requested Requirements: Strong … customerservice skills and attention to detail Strong IT skills including a good working knowledge of Microsoft Office suite, particularly Excel. Experience with EPOS systems or product databases preferred but not essential (training provided) Ability to work independently and manage time effectively Previous office experience essential In return for your hard work, we offer a generous staff discount More ❯
Have you recently finished college or university and are looking to move into the world of sales and proactive customerservice? Or are you currently working in customerservice or telesales and looking for a new challenge? Our client is a world-class technology distributor of consumer, business and enterprise products from a mixture of established … and a willingness to learn. You need to be organised and a strong communicator. The role will suit someone who is IT-literate with drive and enthusiasm and excellent customer service. Ideally you will have some commercial awareness of margins and sales, the ability to absorb new information quickly and a determination to achieve targets. This is a great More ❯
ll be in charge of our logistics and warehouse operations. This super important role includes: Processing orders efficiently Coordinating warehouse activities Managing Logistical activities of the company Supporting the customerservice team Hey there! We're looking for a Logistics Manager to join our team. You'll be super important in getting our shipments packed up just right … needed, as you step into the role, you will start monitoring the global logistics to ensure we always adhere to the latest guidelines Communication & Coordination Team Updates: Keep the customerservice team informed on dispatch statuses and any delays. Courier Liaison: Work with couriers to resolve urgent delivery issues (e.g., rerouting parcels). Reporting: Provide detailed reports on … inventory discrepancies, stock shortages, customer behavior patterns, logistics trends, and courier costs to colleagues from upper management for informed decision-making. Warehouse Operations Workplace Maintenance: Keep the workspace clean and organised, adhering to health and safety protocols. Inventory Audits: Assist with weekly stock audits and cycle counts. Product Management: Label and store incoming products accurately. Requirements Communication: Good verbal More ❯
Houghton Regis, Dunstable, Bedfordshire, England, United Kingdom
Connells Group HQ
market leading technology where we provide support for our 1200+ offices that are based all over England, Scotland and Wales. Our main focus at GEM is to provide exceptional customerservice whilst booking a high volume of valuations & mortgage appointments for our branchesThis role is pivotal in supporting our sales and service functions by providing accurate, insightful … and automate repetitive reporting tasks. Produce league tables, performance reports and KPIs on a daily, weekly and monthly basis. Generate ad-hoc reports to support our Sales, Lettings and CustomerService teams. Collaborate with managers across departments to understand reporting requirements and provide tailored insights. Continuously improve reporting processes to enhance accuracy, efficiency and impact. Skills, Knowledge and More ❯
your clients that definitive edge over their competition or enable them to become undisputable cost leaders synthesizing E2E processes running across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, customerservice etc. building solution roadmaps for your customers transformation journey riding on SAP best practices, solutions across SAP S/4HANA, SaaS LoB solutions, other products like SFDC … due diligences, transformation workshops guiding and supporting your customers to build a business case for the transformation initiatives for your area driving engagement directly with the business on the customer side and speaking their language realizing business blueprints, Proof of Concepts, transformation plans, change impacts and learning content moderating large workshops across business domains like procurement, manufacturing, finance etc. … products participating in product roadmap discussion with partners like SAP, Microsoft etc. in delivering joint synergy and value to your customers providing an independent point of view to the customer based on your experience and product roadmaps from SAP and other software vendors Job description Role - Principal, Enterprise Application Technology - SAP S/4HANA, EWM, TM, Business AI, BTP More ❯
transactions between trading partners, helping to enhance efficiency, reduce costs, and promote sustainability. Trusted by some of the biggest names in the sector, they are passionate about innovation, exceptional customerservice, and delivering reliable solutions to the construction community. Key Requirements We are looking for an organised and proactive Delivery Coordinator with strong communication and multitasking skills. You … will thrive in a fast-paced environment, managing multiple priorities whilst maintaining a high standard of customerservice and operational excellence. Must-have skills and experience: Proven administrative support experience, including scheduling customer meetings, preparing reports, and maintaining accurate documentation. Strong communication skills confident liaising with customers, stakeholders, external partners, and internal teams to ensure smooth project … such as meeting minutes, status reports, and delivery plans. Highly organised, with the ability to work efficiently with multiple departments and to tight deadlines. Comfortable and confident in a customer-facing role . Role & Responsibilities As a Delivery Coordinator, you will play a key role within the operations team, managing all areas of the delivery function to ensure a More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Ernest Gordon Recruitment
+ On the Job Training + Career Progress + Personalised Progression Are you an Automation Engineer with mechanical system design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Automation Engineer would … have come from a mechanical design engineering background or similar, with experience building machines, looking to come off the tools in a customer facing role. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products The Person More ❯
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four CustomerService Centres … for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customerservice in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online … Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Click the link to learn more about What makes Group a leading global travel service provider? Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job opportunities at More ❯
Dunstable, Bedfordshire, South East, United Kingdom
Baltic Apprenticeships
while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in CustomerService Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first … and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its your launchpad into the … IT world. Youll complete: AZ-900 Azure Fundamentals a foundational cloud computing certification Confident Communication develop self-awareness, body language, and digital presence CustomerService Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships ?? Ready to Apply? Click Apply and send us your CV! Once received, youll be invited to a friendly chat with More ❯
Shefford, Bedfordshire, South East, United Kingdom
Baltic Apprenticeships
while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in CustomerService Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first … and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its your launchpad into the … IT world. Youll complete: AZ-900 Azure Fundamentals a foundational cloud computing certification Confident Communication develop self-awareness, body language, and digital presence CustomerService Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships ?? Ready to Apply? Click Apply and send us your CV! Once received, youll be invited to a friendly chat with More ❯
encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to … identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies … Address technical queries promptly and efficiently, prioritising them to meet KPIs and customerservice expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to … identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies … Address technical queries promptly and efficiently, prioritising them to meet KPIs and customerservice expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Contechs Consulting
seeking a Data Engineer to join their team Job Description As Data Engineer, your main responsibilities include: Design, build, and maintain scalable data pipelines and ETL processes to support customerservice operations. Migrate and modernise legacy data systems to cloud-based solutions, improving performance and accessibility. Integrate data from CRM systems and customer touchpoints into cloud platforms … for unified analysis. Ensure data quality, consistency, and availability for reporting and analytics. Collaborate with Data Analysts to deliver actionable insights and support proactive customer engagement strategies. Implement data solutions using GCP services such as BigQuery, Cloud Functions and Dataflow. Qualifications/Skills needed Proven experience as a Data Engineer, preferably in a customerservice or contact More ❯
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Contechs Consulting
seeking a Data Engineer to join their team Job Description As Data Engineer, your main responsibilities include: Design, build, and maintain scalable data pipelines and ETL processes to support customerservice operations. Migrate and modernise legacy data systems to cloud-based solutions, improving performance and accessibility. Integrate data from CRM systems and customer touchpoints into cloud platforms … for unified analysis. Ensure data quality, consistency, and availability for reporting and analytics. Collaborate with Data Analysts to deliver actionable insights and support proactive customer engagement strategies. Implement data solutions using GCP services such as BigQuery, Cloud Functions and Dataflow. Qualifications/Skills needed Proven experience as a Data Engineer, preferably in a customerservice or contact More ❯
Coalville, Leicestershire, East Midlands, United Kingdom
Ibstock Brick
to avoid a recurrence ? When onboarding a new colleague, you will often be their first experience of tech, so we are looking for someone with great hardware knowledge and customerservice skills. ? Our hardware fleet is a valuable asset, you will take pride in maintaining it to the highest standards throughout its life and disposing of it responsibly … troubleshooting). Experience or interest in diagnostic tools and performance testing software. Awareness of data protection and security, including safe data handling and secure data erasure practices. Passionate about customerservice, ensuring clear, friendly, and professional support for colleagues. Excellent communication skills (written and verbal) with the ability to explain technical concepts in simple terms. Organised and methodical More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
pib Group
your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen. With over 30 years in the industry, HomeLet is one … a million tenants over the last three years! Why work with us: Competitive salary Up to 30 days holiday allowance with the option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our … growing team. As a Salesforce/HubSpot Analyst, you will be responsible for optimizing our CRM systems, ensuring data accuracy, and leveraging advanced features to improve sales, marketing, and customerservice processes. You will work closely with cross-functional teams to analyze and report on CRM performance, implement process improvements, and ensure effective use of Salesforce and HubSpot More ❯
Service Design & Transition (SD&T) Manager Contract Type: Inside IR35 Start Date: 3rd November Clearance: SC Clearance (must already hold) Location: 2 days per week on-site in Telford (Central Government project) We are seeking a Service Design & Transition (SD&T) Manager to play a key role in supporting the successful delivery of major Central Government projects . … This role is central to ensuring that new services are designed, transitioned, and implemented effectively, with a strong focus on service assurance and operational readiness. As part of the SD&T function, you will ensure that service components are delivered to the highest standard, guiding project teams throughout the delivery lifecycle - from initial development through to live service. … You will proactively identify service risks, mitigate impacts on service provision, and confirm operational readiness is achieved before go-live. You will also contribute to the wider SD&T community by sharing best practice, patterns, and standards, while supporting and coaching colleagues. Key Responsibilities: Develop support models and diagrams for components delivered by project teams. Ensure Application and More ❯