Customer Service Jobs in England

451 to 475 of 2,805 Customer Service Jobs in England

AV specialist (G5)

Brighton, East Sussex, UK
University of Salford
but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this. We are currently looking for someone to join Digital Services. As a team we are known for keeping the show on the road! We have a variety of expertise, including Desktop and Audio Visual Services, Applications Support, Data Centre and … Operations, Procurement and Asset Management as well as Technical Services for our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio More ❯
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AV specialist (G5)

South West London, UK
University of Salford
but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this. We are currently looking for someone to join Digital Services. As a team we are known for keeping the show on the road! We have a variety of expertise, including Desktop and Audio Visual Services, Applications Support, Data Centre and … Operations, Procurement and Asset Management as well as Technical Services for our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio More ❯
Posted:

AV specialist (G5)

North East, Glasgow, UK
University of Salford
but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this. We are currently looking for someone to join Digital Services. As a team we are known for keeping the show on the road! We have a variety of expertise, including Desktop and Audio Visual Services, Applications Support, Data Centre and … Operations, Procurement and Asset Management as well as Technical Services for our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio More ❯
Posted:

AV specialist (G5)

Stoke-on-Trent, Staffordshire, UK
University of Salford
but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this. We are currently looking for someone to join Digital Services. As a team we are known for keeping the show on the road! We have a variety of expertise, including Desktop and Audio Visual Services, Applications Support, Data Centre and … Operations, Procurement and Asset Management as well as Technical Services for our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio More ❯
Posted:

Application Support Analyst

Warrington, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Vaultex UK
more you can visit our website. Job purpose The Application Support Analyst is responsible for supporting, maintaining, enhancing and upgrading the business applications, ensuring the applications meet the expected service levels. This role requires an individual that is flexible, adaptable and focused on providing excellent, business-critical support for the Vaultex applications that underpin the successful running of the … day operations. Collaborate with third parties and subject matter experts for 3rd line support. Coordinate with Application Delivery and key application owners for product updates and changes. Maintain exceptional customer service skills, ensuring positive user experiences. Identify and support process optimization opportunities, contributing to the implementation of proposed solutions. Contribute to service management process improvement and product … understanding of the Software Development Lifecycle (SDLC.) Experience supporting bespoke application environments and familiarity with relevant technologies. SQL server/T-SQL query knowledge. Excellent communication and interpersonal skills. Customer-focused attitude with a desire to understand, support and resolve customer issues. Ability to take ownership of tasks independently and collaboratively. Ability to multitask and prioritise effectively. Experience More ❯
Employment Type: Temporary, Work From Home
Posted:

Helpdesk Technical Support Engineer - MSP Experience Required

Reading, Berkshire, United Kingdom
Digital Waffle
Other - EU work permit required: Yes Job Reference: 97b56c57cec8 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: Helpdesk Technical Support Engineer - MSP Experience Required A leading Managed Service Provider (MSP) is seeking a skilled and client-focused Helpdesk Technical Support Engineer to join their growing team. This role is ideal for someone with experience in MSP environments … Assist with virtualization platforms such as VMware ESX, vCenter, or Hyper-V. Implement and maintain security software, endpoint security, and remote monitoring tools. Log and manage incidents through a service desk ticketing system. Engage directly with clients, ensuring excellent communication and customer service. Document customer interactions and solutions to contribute to a growing knowledge base. Escalate complex More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Microsoft Cloud Project Consultant

London, United Kingdom
Hybrid / WFH Options
T-Tech
We're one of the fastest growing MSP IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Currently we number around 80 people, and we're growing fast: % in 2 years - by providing a healthy mix of business & tech consultancy, cloud and network support, centred around the Microsoft stack. … on client sites or remotely. Work with T-Tech partners and vendors to ensure that they meet T-Tech's needs, co-ordinating all activity to provide a seamless service for clients. About T-Tech T-Tech is one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy … and Professional Services sector. Our customers demand and deserve great proactive service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk, improve productivity and leverage IT to gain competitive advantage. At T-Tech More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Collections Support Administrator

London, United Kingdom
YouLend
fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role We are on the lookout … role in managing our group inbox, ensuring all tasks are completed and communications are addressed within the 24-hour turnaround. You will handle operational queries from key partners, ensuring service level agreements (SLAs) are met. The role also involves handling insolvency and debt management correspondence via email and post, as well as issuing weekly letters and performing default audit … communication adheres to company policies and compliance standards. • Administrative Support: Provide administrative support to the Collections & Recoveries team, assisting with tasks such as organizing documentation, preparing reports, and processing customer information. • Cross-Functional Collaboration: Work closely with internal teams (e.g. customer service) to ensure smooth and efficient collections processes, escalating issues as necessary. • Inbound Call Collections: Handle More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Contract Delivery Manager

London, United Kingdom
Integral UK LTD
technical support function for the team during these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The Technical Account Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with … agreed budgets and service specifications. The Technical Account Manager will monitor and report on the quality and financial performance of all services within the scope of the accounts, to include innovation in service delivery, financial and commercial soundness. Key Tasks Duties to include: Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist … with Specialist Vendor X-Plans/Corrigo Schedules. All critical works will have Change Management approval prior to works. Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA's). Take a leading role in the operation of the CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders are accurately completed. Monitoring More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Account Manager

London, United Kingdom
Integral UK LTD
technical support function for the team during these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The Technical Account Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with … agreed budgets and service specifications. The Technical Account Manager will monitor and report on the quality and financial performance of all services within the scope of the accounts, to include innovation in service delivery, financial and commercial soundness. Key Tasks Duties to include: Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist … with Specialist Vendor X-Plans/Corrigo Schedules. All critical works will have Change Management approval prior to works. Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA's). Take a leading role in the operation of the CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders are accurately completed. Monitoring More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Account Manager

Nottingham, Nottinghamshire, United Kingdom
Integral UK LTD
technical support function for the team during these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The Technical Account Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with … agreed budgets and service specifications. The Technical Account Manager will monitor and report on the quality and financial performance of all services within the scope of the accounts, to include innovation in service delivery, financial and commercial soundness. Key Tasks Duties to include: Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist … with Specialist Vendor X-Plans/Corrigo Schedules. All critical works will have Change Management approval prior to works. Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA's). Take a leading role in the operation of the CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders are accurately completed. Monitoring More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Farnborough, Hampshire, United Kingdom
Nsc Global
nscglobal is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers and service providers. nscglobal offers a unique business model, combining a focused group of world-class customers, with a unique range of services, backed up with outstanding responsiveness and customer … known on-site solutions and workarounds and assists users to recover and continue operation. For all requests that cannot be directly resolved, provides an effective interface between users and service providers. Uses judgement in applying guidelines for setting priorities for resolution, monitoring progress, and applying escalation procedures for problems not progressing satisfactorily. Handles all complaints efficiently and professionally. Proposes … discusses and evaluates potential solutions with service providers and implements agreed field modifications or workarounds. In consultation with users, demonstrates all features, plans requirements, installs (including field modification) and commissions desk-top systems, products and services and their upgrades. Ensures that all requests from users for assistance are handled promptly and effectively; is pro-active to ensure that users More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Fraud Manager

London, United Kingdom
Hybrid / WFH Options
Guardian Professional
About the Company We are an HR Company, supporting our fast-growing partners in digital banking and financial services. With a strong focus on customer experience, innovation, and security, we are committed to maintaining the trust of our users through robust fraud prevention and detection frameworks. Role Overview As a Fraud Manager, you will lead a team responsible for … aligned with regulatory requirements and industry best practices. Utilize data analytics, rules engines, and machine learning models to detect unusual patterns and prevent fraudulent transactions. Collaborate with Product, Engineering, Customer Service, Compliance, and Legal teams to enhance fraud controls across customer journeys. Manage fraud case investigations, reporting, and escalations, ensuring timely resolution and customer impact mitigation. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Apprentice

2 The Boulevard Blackmoor Lane, Croxley Business Park, Watford, England
STORM TECHNOLOGIES LIMITED
As an apprentice, you will be part of our busy service desk. You will respond to IT incidents via our ticketing system working with colleagues to ensure tickets are completed within the customers agreed SLA’s. Role The company require a proactive IT Technician with an aptitude for communication and interest in Microsoft infrastructure technologies such as Windows. Quickly … knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible chance at starting your professional career in the industry. As an IT Service Desk Apprentice your main roles and responsibilities will include: 1st line support Logging calls for customers Hardware builds and upgrades Hardware and Software troubleshooting Active Directory administration (creating accounts … 00. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 1st August 2025 Start Date Friday, 8th August 2025 Desired Skills Communication skills IT skills Customer care skills Team working Qualifications English GCSE, grade C/4 (Desired) IT or Digital Related Qualification GCSE, grade C/4 (Desired) Maths GCSE, grade C/4 (Desired More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

Client Success Representative, Charles River Development, Vice President

London, United Kingdom
STATE STREET CORPORATION
Profile Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the … facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients. Responsibilities: This role will involve working closely with Clients, providing expert level remote management, administration and support … arise. This involves promptly acknowledging and addressing concerns to ensure client satisfaction. Collaboration with Support Teams: Partners with all parts of CRD and STT support teams to ensure comprehensive service delivery. By working together, they address client issues end-to-end and enhance the overall quality of service. Regular Meetings with Relationship Manager (RM): Schedules consistent meetings with the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Helpdesk Engineer

City of London, London, United Kingdom
May & Stephens
such as free travel in London Zone 1-6! The purpose of the role is to provide technical support to customers, ensuring you are delivering a high level of customer service at all times and responding to support queries in a timely manner. As IT Engineer your responsibilities will include: 1st and 2nd level troubleshooting with customers and … The experience of design, installation and administration of any cloud is preferred. Understand and detailed planning and designing for enterprise IT environment. IT element configuration including day-to-day service delivery. Proof of concept testing and acceptance testing. Vendor negotiation and control. Development and implementation for new features and services. Establish and cease PC/Server Security systems. Project … and service delivery schedule management. Documented approach for implementation and modification. The successful candidate will be an experienced Helpdesk Engineer with a wide knowledge and proficiency in PC software such as Microsoft WIN 10/11, Microsoft 365, Windows Server, AD administration, Virtualization, Cloud, Office/Mailer, Switch/Router/IPT and firewall products. As IT Engineer you More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum Free Travel
Posted:

French-speaking Contract/Business Administrator (Recruitment)

Newcastle Upon Tyne, England, United Kingdom
Tenth Revolution Group
level fluency in speaking/reading & writing in "French" Some prior Admin experience is beneficial but not essential, full training is provided. 1 year + Finance/Business/Customer Service/Education related administration skills. Familiarity with Microsoft Excel and handling sensitive/confidential data is preferred. Detail orientated, resilient, organised, flexible, positive, problem solving personality. Confidence … but results in revenue. What we offer at TRG? Clear career progression to senior/leadership levels based on personal performance Holidays: 25 increasing to 27 days (3 years’ service) & 30 days (5 years’ service) + UK bank holidays +10 days 'Work From Anywhere' + Birthday + Volunteering paid days off ‘Family Matters’ (enhanced Maternity/Paternity Leave …/Loss support) Discounted travel pass 'Corporate Pop Card' (+1 year of’ service) Perkbox discounts at your local retail/hospitality establishments Online wellness/workout classes, discounted gym membership Festive Company Closure break between Xmas to New Year EAP (phone counselling, Legal/Financial/HR & Health advice) 4pm ‘Wellbeing Weekend’ early finish business wide for staff* *or More ❯
Posted:

Senior IT Engineer

Sevenoaks, Kent, England, United Kingdom
Specialist Recruit
Senior IT Engineer Sevenoaks £40-45k Join a fast-paced, customer-focused IT services team as a Senior Support Engineer , supporting and maintaining modern IT infrastructures across a broad client base. This role involves troubleshooting complex issues, managing escalations, and working with a wide range of technologies. Key Responsibilities Provide 3rd line support and resolve escalated technical issues … across servers, networks, cloud, and desktop environments Maintain infrastructure: AD, Exchange, firewalls, backup systems, virtualisation platforms (Hyper-V, VMware) Ensure SLAs are met and deliver outstanding customer service via phone, email, and remote support Accurately document support activities and update client systems Liaise with 3rd party vendors to manage escalations and resolve issues Key Skills & Experience Proven 3rd More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

Junior IT Support Analyst

Liverpool, Merseyside, United Kingdom
In Technology Group
maintaining IT systems, ensuring business continuity, and delivering excellent user support in a highly regulated environment. Key Responsibilities: Provide 1st line technical support for all IT-related incidents and service requests across the business. Troubleshoot and resolve issues related to hardware, software, networks, and enterprise applications Customer Service experience Manage user accounts, permissions, and access rights in More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum
Posted:

Senior IT Engineer

Dorking, Surrey, England, United Kingdom
Specialist Recruit
Senior IT Engineer Dorking (moving to Sevenoaks in Jan 2026) £40-45k Join a fast-paced, customer-focused IT services team as a Senior Support Engineer , supporting and maintaining modern IT infrastructures across a broad client base. This role involves troubleshooting complex issues, managing escalations, and working with a wide range of technologies. Key Responsibilities Provide 3rd line … escalated technical issues across servers, networks, cloud, and desktop environments Maintain infrastructure: AD, Exchange, firewalls, backup systems, virtualisation platforms (Hyper-V, VMware) Ensure SLAs are met and deliver outstanding customer service via phone, email, and remote support Accurately document support activities and update client systems Liaise with 3rd party vendors to manage escalations and resolve issues Key Skills More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

IT Hardware Technician Apprentice

UNIT 17, MOBBS MILLER HOUSE, ARDINGTON ROAD, NORTHAMPTON, England
CYBIST LTD
Year 6 Months Positions Available 1 Closing Date Saturday, 6th September 2025 Start Date Saturday, 20th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade … Lenovo. Offering next-day delivery and a wide selection of Renewed Products that are significantly upgraded, reducing e-waste while providing excellent performance. Their business stands out with unbeatable customer service, high-quality assurance, and competitive pricing, making them the go-to for all IT needs. Their commitment extends to young talent, as evidenced by winning the UK … all ready for next day delivery. With its industry relationships, commitment to quality and efficiency in all aspects of the business and by offering customers great value and fantastic customer service the company has experienced quite rapid growth. More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
Posted:

Trainee Recruiter

Chester, Cheshire, England, United Kingdom
Searchability
candidates for our Summer 25 campus intake Interested in speaking to candidates currently/previously working in hospitality management, estate agency or retail management who have confidence, top level customer service experience and a great work ethic to join us in our beautiful Chester City Centre HQ Base Salary £25,000 per annum + attractive benefits and first … little differently to help companies attract the very best tech talent. Today our teams operate across four global territories (UK, USA, Australia and UAE) working across our unique full-service recruitment ecosystem. We recently transitioned to a 100% employee ownership status, meaning that all employees who join our UK agency will benefit in the future as beneficiaries of the … our Chester HQ Ability to present yourself in a professional manner to prospective candidates and clients An insatiable desire to push the boundaries in a quest to deliver excellent customer service Above all, ambition & pride in the quality of your output TO BE CONSIDERED: Please either apply via this advert or submit your CV directly via/call More ❯
Employment Type: Full-Time
Salary: £25,000 per annum, Inc benefits, OTE
Posted:

IT Sales Apprentice (The Venture House Group Limited)

First Floor Spa Court, Spa Lane, Harrogate, England
THE VENTURE HOUSE GROUP LIMITED
We are seeking a motivated and enthusiastic Technical Sales Apprentice to join our growing sales team. This apprenticeship offers a unique opportunity to develop both technical product knowledge and customer-facing sales skills in a dynamic and supportive environment. You’ll work closely with experienced sales professionals, technical teams, and customers to understand their needs and offer tailored solutions. … people to solve problems and drive business growth. What you will do in your working day: Learn and understand the company’s products/services and how they meet customer needs Assist in identifying and qualifying sales leads Support the preparation of proposals, quotes, and technical documentation Communicate with customers via phone, email, and in person to understand requirements … Attend client meetings (with supervision) to support sales activities Update and manage customer information in CRM systems Collaborate with technical teams to ensure accurate and feasible solutions are proposed Stay updated on industry trends, competitor offerings, and new technologies Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,000 a year
Posted:

Test Team Leader

South East, United Kingdom
Orion Electrotech Manufacturing
in a fast-paced and quality-focused environment. You will be responsible for overseeing the daily operations of the Test & Calibration Department, managing a small team of technicians, handling customer repairs and returns, and ensuring all products meet the highest standards through rigorous testing and documentation. Key Responsibilities of the Test Team Leader Lead, manage, and support the test … team to meet departmental objectives and deadlines Perform and oversee functional testing and calibration of mechanical and electronic assemblies Manage and monitor customer repairs and returns through the internal ticketing system Collaborate with engineering, production, sales, and customer service teams to streamline operations Identify and resolve equipment issues and quality concerns promptly and efficiently Maintain and enforce More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Payments and Treasury Analyst

London, United Kingdom
Hybrid / WFH Options
Regentfe
SEPA, SWIFT, CHAPS) Monitor inbound and outbound funds across multi-currency accounts and assist treasury in managing liquidity across multiple banks Analyse and respond to phone and email operational customer and supplier queries and escalate where necessary Support Head of Operations in completing treasury reconciliation and daily reporting Compile weekly and monthly MIS packs and data extracts for management … accountancy training A minimum of 6 months of relevant experience in either financial services or accounts payable & receivable, with exposure to the responsibilities listed above (payments, operations, onboarding, or customer service) Strong attention to detail and methodical approach to tasks Comfortable working with internal systems along with presentation and reporting software such as Excel and Power BI Excellent … expand responsibilities over time Opportunity to make a meaningful contribution to a growing and dynamic team How to Apply If you are passionate about operations, fintech, and delivering exceptional service, we'd love to hear from you. Please send your CV and a short cover note to or use the Contact Us below. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
England
10th Percentile
£23,731
25th Percentile
£25,087
Median
£29,500
75th Percentile
£40,000
90th Percentile
£58,750