451 to 475 of 1,202 Customer Service Jobs in England

Join Our Team as an ICT Helpdesk Technician! Are you a tech-savvy problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and relish the challenge of resolving technical issues? If so, we have the perfect opportunity … Provide first-line remote support, following defined processes to assist users with their ICT needs.utilise remote support tools to diagnose and resolve issues efficiently.Deliver service desk support in a busy environment, prioritising workloads to meet peak demands.Accurately update service desk software, specifically using Connectwise Manage.Showcase a strong understanding ...

communication for staff and students on the of the College's VLE and IT systems. This role is not just technical and involves vital customer contact, and the post holder will be expected to provide excellent customer service to students and staff. Main Duties and Responsibilities: Creating … certification Excellent problem-solving, logical thinking, and analytical skills Clear, concise written and verbal communication Strong time management, organisation, and ability to prioritise Customer-focused with good interpersonal skills Knowledge of IT hardware, software, and operating systems (Windows) or a desire to learn Understanding of data security best practices ...

communication for staff and students on the of the College's VLE and IT systems. This role is not just technical and involves vital customer contact, and the post holder will be expected to provide excellent customer service to students and staff. Main Duties and Responsibilities: Creating … certification Excellent problem-solving, logical thinking, and analytical skills Clear, concise written and verbal communication Strong time management, organisation, and ability to prioritise Customer-focused with good interpersonal skills Knowledge of IT hardware, software, and operating systems (Windows) or a desire to learn Understanding of data security best practices ...

Odoo Accounts & Customer Support Administrator (Home Based) Minimum 2 years Odoo experience required Salary: £28,000 to £34,000 basic Location: Home based, must live in Yorkshire (for occasional meetings and training) Hours: Monday to Friday, 9:00am 5:30pm We are a fast-growing supplier of premium saunas … steam rooms and wellness products to domestic and commercial customers worldwide. We are looking for an experienced Odoo Accounts & Customer Support Administrator to support our sales, accounts and operations functions. This role is ideal for someone with strong Odoo experience who enjoys variety, responsibility and working within a small ...

software engineers. You’ll play a key role in ensuring that our client’s products are developed in line with the strategic roadmap — meeting customer needs while supporting delivery teams to achieve excellence. The Role: Contribute to and implement the product strategy and related commercial business cases. Evaluate client … requests, end user insights, industry drivers, and competitor capabilities to identify enhancements Write features/user stories to implement the product strategy, enhancements and customer requests Drive the process of analysis and estimation within the Software Delivery team to provide a plan Manage product roadmap priorities to ensure development ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a 'complete-first-time' attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a 'complete-first-time' attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

recruit an IT Technician for a full-time, permanent position in Sheffield . This is an exciting opportunity to join a dynamic and customer-focused technology company that delivers tailored IT solutions to a diverse client base. The successful candidate will play a key role as the first point … contact for technical support, providing hands-on troubleshooting and on-site assistance while maintaining excellent customer service standards. Key Responsibilities for the IT Technician role: • Act as the first point of contact for client IT support requests via phone and email. • Install, configure, and maintain software, hardware ...

Salesforce Service Cloud Voice Consultant Job Type - Hybrid (London) Role Overview We are seeking a Salesforce Consultant with hands-on experience in Service Cloud Voice to help deliver modern, voice-enabled customer service solutions. In this role, you'll work with clients to design and implement ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support … Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony ...

manufacturing partners • Maintain and update the work schedule, prioritising urgent or high-value tasks • Source materials cost-effectively and ensure timely supplier and customer deliveries Client and Supplier Engagement • Maintain excellent customer service standards throughout the lifecycle of each project • Attend and lead site surveys, installations ...

business cross-sell and up-sell opportunities. Position our clients services and solutions to prospects and customers using a consultative approach Manage customer accounts giving high levels of customer service Understand our clients value proposition, how it fits in the market place and communicate it to customers ...

Join Our Team as an ICT Helpdesk Technician! Are you a tech-savvy problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and relish the challenge of resolving technical issues? If so, we have the perfect opportunity … line remote support, following defined processes to assist users with their ICT needs. utilise remote support tools to diagnose and resolve issues efficiently. Deliver service desk support in a busy environment, prioritising workloads to meet peak demands. Accurately update service desk software, specifically using Connectwise Manage. Showcase ...

must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows … Desktop You're collaborative and pragmatic with great communication and customer service skills You have experience of working similar night shift patterns What's in it for you: Salary to £40k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS As People and Culture Coordinator, you will play a vital role in delivering a smooth, accurate, and people-centred employee experience across … Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself – take a look at our excellent Trustpilot reviews and our “Customer Experience Foundation Membership” accreditation. Our application form ...

client is a well-established organisation providing essential transport services within the UK, connecting communities and supporting local economies. With a commitment to reliability, customer service, and sustainability, the business is investing in modern technology and infrastructure to enhance its operations. The company plays a key role … growth. Your new role As Head of IT, you will lead the organisation's technology and digital strategy, ensuring that IT operations deliver exceptional service and operational excellence. This is a hands-on leadership role, combining technical expertise with a strong focus on people development, collaboration, and innovation. ...

projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity … with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step ...

Title: Internal Sales Support Location: BirminghamSalary: £30,000 We're looking for a proactive and customer-focused Internal Sales Support professional to join a busy and growing sales team based in Birmingham. This role is vital to the smooth running of the sales function, providing day-to-day support … sales team while delivering excellent service to customers. If you're organised, personable, and enjoy working at the heart of a commercial operation, this is a great opportunity to develop your career in sales support. The Role Reporting into the Sales Support Manager, you'll play a key role ...

team in Bristol on a 12-month secondment/FTC. In this role, you will lead and inspire our Application Support Team, ensuring outstanding service for customers, dealers, and internal partners. You will have the autonomy to manage your own team day-to-day, making informed decisions that support … team to meet and exceed departmental KPIs; while supporting their ongoing development so they can perform at their best. You will also represent Customer Operations in business projects and working groups, ensuring departmental needs are understood, colleagues remain informed, and collaborative working is embedded throughout the organisation. Building strong ...

Title: Security Installation/Service Engineer Location: London/Home Counties Job Type: Full-Time Reports To: Head of Operations Job Summary: We are seeking a skilled and motivated Security Installation/Service Engineer to join our team. The successful candidate will be responsible for the installation, servicing … repair of a wide range of electronic security systems, including CCTV, intruder alarms, access control, and intercom systems. The role requires excellent technical knowledge, customer service skills, and the ability to work independently and as part of a team. Key Responsibilities: Install, configure, and commission security systems including ...

Cyber Essentials, GDPR). Assist with site setups, network infrastructure, and mobile phone provisioning. Support core IT systems including Exchange 365, Mimecast, Manage Engine Service Desk Plus, and security tools. Travel to sites (minimum one day per week) to provide and maintain IT services. What We’re Looking … Hands on experience within an IT support/service role. Hands on exposure to Exchange 365, Mimecast, Azure would be great Strong working knowledge of MS Office, including Access and SharePoint. A problem-solver with excellent customer service skills. A confident communicator who enjoys working as part ...

London and surrounding areas. You’ll act as a key escalation point, delivering high-quality 1st/2nd line support while ensuring SLAs and customer expectations are met. Key Responsibilities Provide onsite IT support to customers across London & the South Resolve escalated technical issues and deliver excellent customer service Support Windows Server & Desktop environments (Windows 10/11, Server 2008–2022) Administer Microsoft 365, Active Directory & Office applications Support networking, connectivity, firewalls, switches & routers Manage tickets, documentation, and client communication Skills & Experience Minimum 2 years’ experience in 1st Line IT Support (2nd Line desirable) Strong Microsoft ...

London and surrounding areas. You’ll act as a key escalation point, delivering high-quality 1st/2nd line support while ensuring SLAs and customer expectations are met. Key Responsibilities Provide onsite IT support to customers across London & the South Resolve escalated technical issues and deliver excellent customer service Support Windows Server & Desktop environments (Windows 10/11, Server 2008–2022) Administer Microsoft 365, Active Directory & Office applications Support networking, connectivity, firewalls, switches & routers Manage tickets, documentation, and client communication Skills & Experience Minimum 2 years’ experience in 1st Line IT Support (2nd Line desirable) Strong Microsoft ...

Office 365. Solid networking skills. Hardware software installation and troubleshooting. Active Directory fundamentals. Mobile Device Management (Azure/Intune). ITIL practices awareness. Strong customer service ethic. Excellent problem-solving skills and good organisational skills. Responsibilities: The ideal candidate will have the following: Provide technical support in person … lies, and find a resolution to increase laptop performance Utilise automation opportunities to negate repetitive tasks Use AI assistants responsibly to triage tickets, draft customer updates, summarise logs, and generate/refresh knowledge articles Handle onboarding/offboarding workflows and processes If you are interested in this opportunity, please ...