Service Design & Transition (SD&T) Manager Contract Type: Inside IR35 Start Date: 3rd November Clearance: SC Clearance (must already hold) Location: 2 days per week on-site in Telford (Central Government project) We are seeking a Service Design & Transition (SD&T) Manager to play a key role in supporting the successful delivery of major Central Government projects . … This role is central to ensuring that new services are designed, transitioned, and implemented effectively, with a strong focus on service assurance and operational readiness. As part of the SD&T function, you will ensure that service components are delivered to the highest standard, guiding project teams throughout the delivery lifecycle - from initial development through to live service. … You will proactively identify service risks, mitigate impacts on service provision, and confirm operational readiness is achieved before go-live. You will also contribute to the wider SD&T community by sharing best practice, patterns, and standards, while supporting and coaching colleagues. Key Responsibilities: Develop support models and diagrams for components delivered by project teams. Ensure Application and More ❯
Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead … directly to the CEO and serving as a key member of the Senior Leadership Team , the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering … are fit for the digital age. Key Responsibilities: Strategic Leadership Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions. Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage. Establish scalable frameworks, KPIs, and performance benchmarks to enable sustainable business growth and operational excellence. More ❯
Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead … directly to the CEO and serving as a key member of the Senior Leadership Team , the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering … are fit for the digital age. Key Responsibilities: Strategic Leadership Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions. Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage. Establish scalable frameworks, KPIs, and performance benchmarks to enable sustainable business growth and operational excellence. More ❯
Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead … directly to the CEO and serving as a key member of the Senior Leadership Team , the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering … are fit for the digital age. Key Responsibilities: Strategic Leadership Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions. Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage. Establish scalable frameworks, KPIs, and performance benchmarks to enable sustainable business growth and operational excellence. More ❯
london (city of london), south east england, united kingdom
Bank of London
Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead … directly to the CEO and serving as a key member of the Senior Leadership Team , the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering … are fit for the digital age. Key Responsibilities: Strategic Leadership Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions. Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage. Establish scalable frameworks, KPIs, and performance benchmarks to enable sustainable business growth and operational excellence. More ❯
Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead … directly to the CEO and serving as a key member of the Senior Leadership Team , the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering … are fit for the digital age. Key Responsibilities: Strategic Leadership Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions. Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage. Establish scalable frameworks, KPIs, and performance benchmarks to enable sustainable business growth and operational excellence. More ❯
City, Warrington, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Runcorn, Cheshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Lymm, Cheshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Bolton, Lancashire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Leigh, Lancashire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Frodsham, Cheshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Barnton, Cheshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Widnes, Cheshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Newton-le-willows, Merseyside, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
WellData Limited
proactively managing performance to ensure high levels of performance, availability and security. Extensive experience managing SQL Server Infrastructure Understand the needs of multiple clients and their users. Combine high customerservice standards with a strong commercial awareness. Take a proactive approach to assessing client's current and future requirements, providing advice and recommendations to client's technical teams … and issues to non-technical experts. Excellent problem-solving skills with the ability to work logically from first principles to respond to novel, unusual, or particularly complex issues. Strong customerservice skills. Benefits: Generous Pension Contribution Scheme matching contributions up to 10% Income Protection/Life Insurance 5 Weeks' Annual Leave with the opportunity to buy/sell … per annum Company sponsored training allowing you to keep abreast of current technologies Paid Birthday Leave; Up to 2 days' Volunteering/leave year; Additional annual leave for long service Quarterly training meetings and get-togethers for all employees Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of More ❯
in expanding Parcelly's Location network across the UK and supporting our domestic operations. You will work closely with our Network Team and contribute across several departments, including operations, customerservice, and partner support. This is an exciting opportunity for an early-career professional to gain valuable hands-on experience in a dynamic, fast-growing logistics technology environment. … strengthen relationships with existing Parcelly partners Manage all partner interactions using Parcelly's proprietary technology and CRM tools Assist with operational tasks and cross-functional projects across departments Handle customerservice queries from business partners and end-users Contribute to internal and partner meetings with notes, research, and ideas Participate in testing and feedback for ongoing product improvements More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
WellData Limited
to analyse requirements and identify solutions Build functional and technical designs; build, document, test and implement as required Understand the needs of multiple clients and their users Combine high customerservice standards with a strong commercial awareness to deliver high client satisfaction Take a proactive approach to assessing client's current and future requirements, providing advice and recommendations … and issues to non-technical experts Excellent problem-solving skills with the ability to work logically from first principles to respond to novel, unusual, or particularly complex issues Strong customerservice skills Strong organisational skills with ability to manage changing priorities and competing demands Ability and aptitude Ability to create and maintain strong working relationships with clients and … per annum Company sponsored training allowing you to keep abreast of current technologies Paid Birthday Leave; Up to 2 days' Volunteering/leave year; Additional annual leave for long service Quarterly training meetings and get-togethers for all employees Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of More ❯
their dynamic team in St. Helens. Role and Responsibilities: As a Freight Commercial Business Development Manager, you will play a pivotal role in driving business growth and expanding the customer base. Your key responsibilities will include: Identifying and targeting potential clients in the EU and international markets. Building strong relationships with clients to understand their logistics needs and present … and industry knowledge to stay ahead of the competition. Managing your time effectively to balance prospecting, client meetings, and administrative tasks. Collaborating with the wider team to ensure seamless service delivery. Achieving and exceeding monthly KPI sales targets to maximize revenue. Contributing to the development of sales strategies and marketing initiatives. Conduct Quarterly business reviews with clients. Providing exceptional … customerservice and acting as a point of contact for client inquiries. Benefits: Our Client believe in rewarding employees for their dedication and hard work. As part of the team, you will enjoy: Competitive salary ranging from £40,000 to £70,000 per annum. Attractive commission structure and bonus opportunities based on performance. Fuel card to support your More ❯
their dynamic team in St. Helens. Role and Responsibilities: As a Freight Commercial Business Development Manager, you will play a pivotal role in driving business growth and expanding the customer base. Your key responsibilities will include: Identifying and targeting potential clients in the EU and international markets. Building strong relationships with clients to understand their logistics needs and present … and industry knowledge to stay ahead of the competition. Managing your time effectively to balance prospecting, client meetings, and administrative tasks. Collaborating with the wider team to ensure seamless service delivery. Achieving and exceeding monthly KPI sales targets to maximize revenue. Contributing to the development of sales strategies and marketing initiatives. Conduct Quarterly business reviews with clients. Providing exceptional … customerservice and acting as a point of contact for client inquiries. Benefits: Our Client believe in rewarding employees for their dedication and hard work. As part of the team, you will enjoy: Competitive salary ranging from £40,000 to £50,000 per annum. Attractive commission structure and bonus opportunities based on performance. Fuel card to support your More ❯
responsible for managing and improving business processes, conducting thorough business analysis, and ensuring efficient operations. Daily tasks include collaborating with teams, analyzing data to inform decision-making, providing exceptional customerservice, and communicating effectively with stakeholders to support business objectives. Qualifications Strong skills in Business Operations and Business Analysis Proficient in Analytical Skills to interpret and utilize data … effectively Excellent Communication skills, both written and verbal Exceptional CustomerService skills to ensure client satisfaction Ability to work independently and collaboratively in an on-site setting Experience in the technology or related industry is a plus Experience with digital transformation advantageous Experience with SAP Business One advantageous Bachelor's degree in Business, Operations Management, or related field More ❯
responsible for managing and improving business processes, conducting thorough business analysis, and ensuring efficient operations. Daily tasks include collaborating with teams, analyzing data to inform decision-making, providing exceptional customerservice, and communicating effectively with stakeholders to support business objectives. Qualifications Strong skills in Business Operations and Business Analysis Proficient in Analytical Skills to interpret and utilize data … effectively Excellent Communication skills, both written and verbal Exceptional CustomerService skills to ensure client satisfaction Ability to work independently and collaboratively in an on-site setting Experience in the technology or related industry is a plus Experience with digital transformation advantageous Experience with SAP Business One advantageous Bachelor's degree in Business, Operations Management, or related field More ❯
responsible for managing and improving business processes, conducting thorough business analysis, and ensuring efficient operations. Daily tasks include collaborating with teams, analyzing data to inform decision-making, providing exceptional customerservice, and communicating effectively with stakeholders to support business objectives. Qualifications Strong skills in Business Operations and Business Analysis Proficient in Analytical Skills to interpret and utilize data … effectively Excellent Communication skills, both written and verbal Exceptional CustomerService skills to ensure client satisfaction Ability to work independently and collaboratively in an on-site setting Experience in the technology or related industry is a plus Experience with digital transformation advantageous Experience with SAP Business One advantageous Bachelor's degree in Business, Operations Management, or related field More ❯
responsible for managing and improving business processes, conducting thorough business analysis, and ensuring efficient operations. Daily tasks include collaborating with teams, analyzing data to inform decision-making, providing exceptional customerservice, and communicating effectively with stakeholders to support business objectives. Qualifications Strong skills in Business Operations and Business Analysis Proficient in Analytical Skills to interpret and utilize data … effectively Excellent Communication skills, both written and verbal Exceptional CustomerService skills to ensure client satisfaction Ability to work independently and collaboratively in an on-site setting Experience in the technology or related industry is a plus Experience with digital transformation advantageous Experience with SAP Business One advantageous Bachelor's degree in Business, Operations Management, or related field More ❯