451 to 475 of 1,112 Customer Service Jobs in England

Audio Visual Installation and Service Engineer London, Wessex and Home Counties £30,000 to £40,000 per annum Join a Leading AV Integrator Driving Innovation Our client is a forward-thinking and highly respected Audio-Visual integrator delivering cutting-edge AV and Video Conferencing solutions across a diverse customer portfolio. Due to continued growth, they are seeking a skilled and motivated AV Installation & Service Engineer to join their expanding technical team. This is an excellent opportunity for an experienced AV professional who enjoys a varied role combining installation, service, client interaction, and technical excellence. The Role ...

ROLE Manage daily IT support activities for the UK IT team, ensuring departmental availability during core business hours and that local IT support remains customer-focused while delivering effective services to the business. Provide second-line IT support for all UK Group companies across the UK and Ireland, supporting … both in person and remotely at multiple locations. Responsibilities include preparing monthly reports on UK IT team performance and proactively identifying opportunities to improve service levels. In addition to IT support duties, this role involves assisting with daily monitoring, administration, and support of the local infrastructure environment. The infrastructure ...

system throughout your time here Focus on training and career progression Family friendly policies Free parking The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation Previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management ...

Location: London, NW1 £25,000 - £30,000 plus payment and support for Microsoft certifications My client is a well-established and highly regarded Managed Service Provider (MSP) based in Camden, North London. They re known for delivering outstanding service and building long-term relationships with a loyal … varied client base. They are now looking for a customer-focussed, confident and personable Helpdesk Engineer to join their team on a permanent basis. This role is ideal for someone who has recently completed an IT apprenticeship or has 1 2 years experience in a helpdesk or IT support ...

Location: London, NW1 £25,000 - £30,000 plus payment and support for Microsoft certifications My client is a well-established and highly regarded Managed Service Provider (MSP) based in Camden, North London. They’re known for delivering outstanding service and building long-term relationships with a loyal … varied client base. They are now looking for a customer-focussed, confident and personable Helpdesk Engineer to join their team on a permanent basis. This role is ideal for someone who has recently completed an IT apprenticeship or has 1–2 years’ experience in a helpdesk or IT support ...

knowledge of the following functionality within the S/4 Asset Management suite; Resource Scheduling for Asset Management Asset Performance Management (APM) SAP Service and Asset Management (SSAM) Field Service Management (FSM) Knowledge of Public Cloud Asset Management Best Practices and functionality Knowledge of Phase Based Maintenance … secondary skillset in an associated module will also be desirable. Non-Technical: Excellent verbal and written communication Strong Presentational skills Excellent interpersonal and customer service skills with the ability to advocate standard functionality to a client Strong analytical and problem-solving skills Results driven Ability to work ...

will work across varied technical infrastructures. You will have the opportunity to develop your skills and play a pivotal part of a customer focused support team. Our client will offer you a supportive working environment. You will be responsible for resolving 1st – 3rd line tickets end to end. Responsibilities … document tickets and update cases Manage devices via RMM and Intune Skills: Proven experience of working in a similar role for an MSP Outstanding customer service skills Strong problem-solving skills Driving license and own car (required for client visits) Good knowledge of networking fundamentals Strong Microsoft ...

Specification Degree or equivalent qualifications in Computing or Information Systems (desirable) CompTIA A+ or Microsoft Associate Level Certification (desirable) Experience working in technical helpdesk, customer service or IT role (desirable) Demonstrable interest in AI tools You will need to be office based up to 5 days per week … bank holidays Holiday Plus scheme whereby you can purchase additional annual leave entitlement by up to 5 days 4 x Death In Service cover Electric Vehicle Lease and Cycle to Work schemes, via salary sacrifice About Helios Global Group Founded in 2015, Helios has grown from a single agency ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire. Shift pattern: 4 days on/off, 4 nights on/off, 12-hour ...

Support knowledge of Application & SharePoint L1 support troubleshoot office Apps. Should have effective communications skills Ability to multitask and time management skills Should have Customer Service experience Proven strong written and verbal communication and interpersonal skills. Self-motivated and willingness to learn Proven ability to work well with … various methods, including research and attendance at technical courses and seminars etc. Key Relationships & Contacts With Client Establish and maintain excellent relationship with customer stakeholders and develop processes to improve efficiency and effectiveness for the client as an on-going basis. With Line Manager/Senior Stakeholders Maintain regular ...

summary A new and exciting opportunity has arisen to join the MY Digital Service Desk team as a Digital Service Desk Analyst at The Mid Yorkshire Teaching NHS Trust. The Digital Service Desk team, in conjunction with other teams within Digital Services, delivers Trust-wide first line … support to staff via telephone, remotely and in person, providing users with excellent service and support to deliver their roles safely and effectively. We are looking for a friendly, motivated and enthusiastic individual who is passionate to deliver high-quality, customer-focused first-line IT support and contribute ...

linetechnical support to clients - supporting networks, cloud services, infrastructure and connectivity Troubleshoot and fix technical faults and issues Respond to client queries and service requests Assist with user rights, passwords, accounts Handle basic security administration Diagnose issues and explain technical details clearly Occasional onsite visits to clients. Our perfect … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle ...

Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

operating company with c.$98.5bn assets under management is seeking a Regional IT Business Applications Manager to lead application portfolio oversight and IT service delivery across its UK Residential Property operations. Headquartered in Vancouver, Canada, the organisation invests and operates globally across equity and debt markets, both public … with global IT strategy, driving operational excellence, governance and compliance across the UK portfolio. Key Responsibilities Oversee day-to-day regional application operations, ensuring service reliability and alignment with enterprise standards Monitor system uptime, performance and SLA adherence Lead regional incident response and escalation management, collaborating with global ...

with minimal travel Up to £75,000 DOE Plus Benefits Permanent - Full Time Reporting to: The Managed Services HCM Practice Lead. Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, weve built … customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal ...

passing them off Escalate intelligently to 2nd and 3rd line when needed, working closely with senior engineers Deliver a genuinely high standard of service, aligned to SLAs You’ll also get exposure to group wide IT projects and access to multiple training courses to keep developing. What … need the basics nailed: 12+ months’ experience in a busy IT Helpdesk/1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness ...

Utilising Company CRM and other client management tools. Collaboration & Coordination Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Attend remote and onsite client meetings independently or alongside Relationship Managers as required. Act as a liaison between clients and internal teams … align and enhance service delivery. Sales & Opportunity Development Support Relationship Managers in identifying opportunities to promote Tridents products and services. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Administrative Support Maintain accurate and up-to-date client records, including managing, reviewing ...

Oversee endpoint protection and anti-virus management Support hybrid cloud environments across Microsoft Azure and SharePoint Assist with firewall and network troubleshooting alongside managed service providers Monitor systems and respond to alerts appropriately Improve security posture, resilience, and scalability Ensure effective data backup, archiving, and retention processes Document … test disaster recovery procedures Work closely with third-party vendors and managed service providers Raise, track, and manage support tickets with external partners Escalate vendor performance concerns where required What We're Looking For: Experience in IT Support, Systems Engineering, or Infrastructure Support roles Strong working knowledge of Microsoft ...

major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One's entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences … knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built ...

business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description We are recruiting for our next Customer Experience Advisor. Our Customers are extremely important to us, and we currently have a customer satisfaction rate of 97%. We pride ourselves … future You’ll provide first level support for all customers via telephone, email and live chat. You’ll be supporting and resolving customer queries relating to our website, our services, customer accounts, payments and much more. You’ll take ownership of the resolution of the queries, liaising with ...

project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed … Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring ...

/A1(M)/A15/M1/M11 Why consider this role? This is a great opportunity for a Field Service Engineer to join a well-established, market-leading managed print provider that genuinely invests in its people and service function. You’ll be working with … Canon platinum partner, supported by a collaborative and experienced service team, with realistic workloads and a strong emphasis on quality, not volume. The Role You’ll be responsible for servicing, maintaining, and supporting Canon MFDs, ImagePRESS, and Pro-Print devices, including Fiery controllers and network integration. The role ...