451 to 475 of 1,354 Customer Service Jobs in England

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

coordination of contractors, colleagues and site activities where required. Maintain effective communication with colleagues, customers, contractors and other stakeholders. Provide a professional and customer-focused service at all times. Respond positively to operational issues and take a proactive approach to problem solving. Work effectively both independently … environment. Previous experience in a management, supervisory or team leadership position. Strong understanding of statutory compliance requirements. Excellent written and verbal communication skills. Strong customer service skills and a professional approach. Ability to work effectively under pressure. Ability to work independently and as part of a team. Strong ...

Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers … enhancements and the shift towards AI‐driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future‐fit patterns. You will work closely with architects, product owners and stakeholders ...

Full time Salary & BenefitsCompetitive salary Plus: Car allowance Healthcare Up to 18% annual bonus potential 25 days annual leave plus bank holidays rising with service Pension: access to the UK's only Collective Defined Contribution scheme with industry-leading Royal Mail contributions of over 12%, flexible options to boost … enjoys solving complex problems, working with data, and turning business needs into clear product outcomes. You'll act as the voice of the customer, working closely with stakeholders, delivery teams and external technology partners to ensure the right solutions are prioritised and delivered. You'll be joining an organisation ...

system documentation, asset registers, and compliance records in line with IT policies and data protection regulations. Project Support Assist with IT infrastructure upgrades, cloud service migrations, and new system rollouts. Coordinate system testing, end-user training, and post‐implementation support. Collaborate with external IT support providers on escalations, service … Print and network technology . Familiarity with ERP systems (Microsoft Dynamics 365 Business Central desirable but not essential). Strong problem‐solving skills, customer service mindset, and the ability to work independently in a fast‐paced business. Excellent documentation, organisational, and communication skills. Relevant Microsoft 365 or cyber ...

will: Design end-to-end Microsoft Dynamics 365 solutions aligned with business and technology strategy. Lead architecture across D365 applications such as Finance & Operations, Customer Engagement, Sales, Customer Service and Supply Chain, as relevant. Define integration, data migration, security and extensibility strategies. Leverage Power Platform, Dataverse, Azure ...

will: Design end-to-end Microsoft Dynamics 365 solutions aligned with business and technology strategy. Lead architecture across D365 applications such as Finance & Operations, Customer Engagement, Sales, Customer Service and Supply Chain, as relevant. Define integration, data migration, security and extensibility strategies. Leverage Power Platform, Dataverse, Azure ...

will: Design end-to-end Microsoft Dynamics 365 solutions aligned with business and technology strategy. Lead architecture across D365 applications such as Finance & Operations, Customer Engagement, Sales, Customer Service and Supply Chain, as relevant. Define integration, data migration, security and extensibility strategies. Leverage Power Platform, Dataverse, Azure ...

anchors. There will also be opportunities to become involved in other areas of PPE testing over time. The organisation works with a global customer base, carrying out testing to ensure that Personal Protective Equipment (PPE) meets the required International and European standards. Testing results are used by customers … accurately recording test results Producing detailed reports based on physical testing results Liaising with customers by telephone, email and in person Arranging and hosting customer test visits both on-site and at customer premises Travelling to customer sites in the UK and overseas, with off-site visits ...

Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know … mobilisation through to successful implementation, ensuring delivery to agreed scope, schedule, budget and quality. Working alongside senior programme leadership, solution architects, delivery managers and customer executives, this role will provide strong delivery leadership across complex multi-disciplinary teams. This is a senior client-facing role requiring exceptional leadership, governance ...

clients and make sound decisions quickly. Support the sales team with regards to ratifying the technical requirements of our clients. Understand and document the customer's requirements, manage expectations, and provide excellent customer service. Support the sales team on with RFQs and POC. Provide technical support and troubleshooting … Remark products. Provide customer configuration of Remark solutions. Provide on site support when necessary with regards to demonstration, setup and commissioning. Troubleshoot system and network problems. Diagnose and solve hardware & software issues. Test and evaluate new software & hardware technologies. You have Previous experience of 2+ years in support positions. ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

efforts and offer remarkable technical help. This opportunity offers a fast-paced, cooperative work environment where you will be essential in maintaining excellent customer service and technical knowledge.What You'll DoProvide 2nd-level onsite support, including device builds, rebuilds, backups, deployments, and technology refreshes.Manage service requests … systems.Support local and remote video conferencing and collaboration tools, including Zoom.Collaborate with hardware suppliers, vendors, and internal teams to quote, order, and install equipment.Handle service requests and incidents through various channels, such as Zoom and email.Deliver remote technical assistance and apply ITSM, issue tracking, and asset management tools efficiently.Develop ...

Midsomer Norton - site based You will be the first point of contact for IT support, playing a key role in delivering an efficient, professional service to colleagues Monitor tickets, escalations, and SLAs, ensuring users receive clear and timely updates. Maintain IT assets, stock, licence, warranty, and contract records. Coordinate … support invoice and finance administration. Liaise with suppliers regarding orders, repairs, warranties, and contracts. Provide administrative support to the Director of IT and IT Service Delivery Manager. Coordinate onboarding for new IT staff and maintain IT policies, procedures, and guidance. Produce service reports and support meetings, projects ...

configurations, procedures and technical standards. Support IT projects including infrastructure upgrades, migrations, cloud adoption and new technology implementations. Liaise with third-party vendors, managed service providers and software suppliers. Ensure IT systems comply with company policies, security standards and relevant regulations. Work with the wider IT team to troubleshoot … DHCP, VLANs, VPNs and firewalls. Knowledge of backup, disaster recovery and business continuity principles. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to prioritise workload and manage multiple tasks effectively. Desirable Knowledge of Microsoft Intune and endpoint management. Familiarity with PowerShell scripting ...

efforts and offer remarkable technical help. This opportunity offers a fast-paced, cooperative work environment where you will be essential in maintaining excellent customer service and technical knowledge. What You'll DoProvide 2nd-level onsite support, including device builds, rebuilds, backups, deployments, and technology refreshes. Manage service … remote video conferencing and collaboration tools, including Zoom. Collaborate with hardware suppliers, vendors, and internal teams to quote, order, and install equipment. Handle service requests and incidents through various channels, such as Zoom and email. Deliver remote technical assistance and apply ITSM, issue tracking, and asset management tools efficiently. ...

maintenance and reactive works Diagnosing and resolving system faults Completing installations and small works where required Working directly with customers and providing a professional service Completing service reports and relevant documentation Covering Hampshire and surrounding areas The Candidate The ideal candidate will have: Previous experience as a Security … Engineer Strong experience with CCTV, Access Control and/or Intruder Alarms Good fault finding and diagnostic abilities Excellent customer service skills Full UK driving licence A professional and reliable approach Relevant manufacturer experience would be advantageous Package 40,000 to 45,000 Basic Salary Company Vehicle Fuel ...

will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas. This will include support, customer service and project work. Reporting to the service lead, your duties will include: Install, support and service business customers Handle telephone … line support to clients- via telephone, email and remote working Provide on-site support to clients Identify areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need Part ...

across our UK Secure Client environments. As a multi-skilled 3rd Line Specialist, you will oversee the maintenance, expansion, and high-tier support of customer environments to ensure a seamless end-user experience. This position requires a proactive problem-solver who takes ownership of complex technical challenges, delivers robust … solutions, and places customer satisfaction at the forefront. The position is primarily onsite in Preston. Key Responsibilities: Serve as the primary technical escalation point and SME for Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem ...

someone beginning their career in IT. The apprentice will learn how to support colleagues with everyday IT technology needs developing practical technical skills, customer service confidence & an understanding of workplace IT services. No previous IT experience required. Role Learn how to respond to IT incidents and service requests in Service Now by reviewing tickets, gathering information and carrying out simple troubleshooting with support. Provide friendly first-line assistance to colleagues in person and remotely, escalating anything complex to experienced team members. Assist with routine tasks such as preparing laptops, checking equipment, updating asset records ...

macOS Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive) Experience with Microsoft Entra ID (Azure AD) Familiarity with endpoint management tools (e.g. Intune, SCCM) Excellent customer service and communication skills Strong problem-solving ability and a methodical approach to troubleshooting Ability to manage and prioritise multiple support requests Desirable … Exposure to financial services technology (e.g. Bloomberg terminals) Experience with Okta or similar identity providers Familiarity with ITIL practices or ticketing systems (e.g. JIRA Service Management) Basic networking knowledge (DNS, DHCP, TCP/IP, VPN) Practical use of AI tooling to work smarter — for example, using agentic AI assistants ...

Start your IT career with a friendly, growing Braintree-based technology company. Gain hands-on experience in customer service, workshop repairs, hardware, software, Microsoft 365, cloud services and cybersecurity, with structured training and clear opportunities to progress. Role Answer incoming telephone calls, take accurate messages and direct calls … appropriate team member. Monitor, send and respond to emails in a professional manner. Welcome customers to the reception area and provide friendly, professional customer service. Book customer equipment into the workshop and maintain accurate job records. Assist with diagnosing and repairing computer hardware and software faults. Communicate with ...

customer-obsessed builder with a passion for helping enterprises unlock transformative value from Generative AI? Do you combine deep technical proficiency in GenAI — foundation models, Amazon Bedrock, agentic architectures — with the business acumen to land AI transformation programmes tied to real customer outcomes? Do you thrive … market. This is a Principal-level GenAI GTM Specialist role responsible for driving enterprise Generative AI adoption across EMEA. Rather than owning a single service, you will own the cross-cutting GenAI transformation narrative — spanning Amazon Bedrock, agentic architectures, foundation model strategy, and emerging GenAI capabilities — and translate ...

Accenture Song is seeking a Salesforce Service Cloud Lead (Senior Manager) in the UK, based in London or Manchester. You will drive end-to-end Service Cloud transformations, shape the UK go-to-market, and advise CIOs and senior leaders on digital customer service strategies. Join … global network delivering cutting-edge experiences, AI-enabled service, and transformation programs across industries, with a focus on leadership, architecture, and business impact. #J-18808-Ljbffr ...

strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market-ready propositions and measurable outcomes. … driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital, and analytics solutions. The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...