451 to 475 of 1,165 Customer Service Jobs in England

team based in Frimley . You will join us on a full-time, permanent basis in return for a competitive salary. Function: Shared Service Centre - Customer Fulfillment Please note this role is not eligible for relocation. Remote work is available once per week for eligible employees SC JOHNSON … help us write the next chapter in the SCJ story. About the Order Management Analyst - French Speaker role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our French markets (retailers ...

trading optimisation and operational efficiency, you will play a central role in defining how we use AI and intelligent automation to enhance the customer experience at scale. As we continue to expand internationally, this role will be fundamental in ensuring we deliver a seamless, commercially effective experience for millions … strategy and roadmap to support scalable international growth across the UK and European markets. Define and lead Gear4music’s AI strategy across ecommerce and customer-facing digital experiences. Define and deliver holistic design & UX modernisation across our website estate. Identify and implement scalable AI and automation opportunities that improve ...

technology solutions provider specialising in telecommunications, unified communications and business connectivity. They are looking for an experienced Project Delivery Manager to take ownership of customer projects from initial handover through to successful completion. This is a hands-on, client-facing role for someone who understands the delivery of telecoms … closely related managed communications environment is essential. Candidates without relevant sector experience will not be considered. The Role: You will manage several customer projects at the same time, providing clear communication, strong project control and a consistently high level of service. Projects may include: Unified communications and hosted voice ...

Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring … point of escalation with 3rd party resolver groups for problems that you can't resolve. Job responsibilities: Provide support that consistently meets or exceeds Customer expectations; Identify, analyse, and repair product failures. Order and replace parts as needed; Support and maintain user account information including rights, security and systems ...

dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer … provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support to users, minimizing service disruptions. Troubleshoot ...

dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer … provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support to users, minimizing service disruptions. Troubleshoot ...

Service Desk Engineer (1st–2nd Line) Location : Midlands Hours: 09:00-17:00, Friday, Saturday, Sunday and Monday Our client is looking for a motivated and enthusiastic Service Desk Engineer to join their growing managed services team. This is an excellent opportunity for an IT professional with experience … technical support who is looking to develop their skills across Microsoft technologies, networking, and managed services environments. Role Overview: As a Service Desk Engineer, you will be an integral part of the IT team, supporting the delivery of their managed services. You will play a key role in maintaining ...

Head of Retail, this role acts as the operational backbone of the retail network. Ensuring each branch delivers a consistent, professional, and customer-focused experience. You’ll oversee Branch Managers, drive operational standards, support staff development, and ensure high performance across the region. Your leadership will enable the Head … operate to consistent standards of efficiency, presentation, and professionalism. Identify operational challenges and implement timely, practical solutions. Conduct regular store visits to assess performance, customer experience, and operational standards. Branch Manager Leadership: Line-manage and develop Branch Managers, ensuring strong leadership at every location. Set clear expectations and promote ...

ROLE - 3 Days onsite Italian + Spanish + English - Must Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. … Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets ...

Healthcare Service Delivery Manager - Gloucester Join a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts. Role Summary: Based within Gloucester, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent service delays. You'll work closely with the Regional Service Delivery Manager and Operations Director. Key Responsibilities: Manage supply chain and subcontractors proactively Act as main contact for contracts Lead and support on-site coordinators Ensure timely stock distribution and purchase order authorisation Train Trust staff on company systems ...

exciting opportunity has arisen for a Field Service Engineer, based in North Wales, to work for a company delivering industry leading IoT solutions. The Field Service Engineer, based in Wales, will report into the Technical Operations Manager and will be required to operate with a high degree … autonomy whilst working against pre-defined work schedules. Key Responsibilities and Accountabilities Installation and corrective maintenance of all company Leisure products on customer sites in accordance with agreed service level agreements. Develop strong relationships with key personnel at customer sites (Owners/General Managers/Sales Managers ...

role is perfect for someone who excels in complex problem-solving, enjoys mentoring others, and is eager to make a significant impact on both customer environments and internal processes. Candidates must have a full uk drivers licence About the As an IT Managed Services Second Line Technician … this is the place to grow your skills and make a real impact. What makes you a great fit: Clear, professional communication and a customer-focused approach Strong organisational skills with the ability to manage multiple priorities Proactive mindset with a drive to research and resolve technical issues Ability ...

Title: IT Service Desk Team Leader/Manager Location: Fareham (4 days onsite) Contract Length: 6 Months with potential extension Pay Rate: £40,000 per annum equivalent About the Role We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations … days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing ...

scale projects, including infrastructure and application migrations to Microsoft Azure, cloud services implementations, and Microsoft Modern Workplace transformations, following Advanced Project Management standards. \n Customer Satisfaction: Deliver outstanding customer service, address feedback promptly, and build lasting client relationships. \n Project Initiation: Clearly define project scope, deliverables, risks … impacts, and costs, ensuring alignment with customer expectations. \n Planning: Create detailed project plans, accurately estimating timelines and resources to deliver on-time and within budget. \n Project Control: Monitor project progress, provide regular status updates to all stakeholders, and ensure adherence to project objectives. \n Team Leadership: Promote ...

sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help retail customers across UKI & North reimagine customer experience, store and supply‐chain operations, merchandising, marketing, and enterprise productivity with AI. This role is based in London, UK. We use a hybrid … account plan Lead large enterprise retail customers’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal ...

thinking business is looking to strengthen its engineering team with someone who takes ownership of their work, delivers consistently high standards, and values strong customer relationships. What You'll Get Basic salary up to 42,000 depending on experience Clearly defined local patch - no excessive travel 25 days holiday … initiatives The Role Installation, servicing and maintenance of fire and electronic security systems (CCTV, intruder alarms, access control, Fire Alarms) Deliver a professional and customer-focused service at all times Diagnose faults and carry out effective repairs Plan and manage your workload to maximise efficiency Complete accurate service ...

thinking business is looking to strengthen its engineering team with someone who takes ownership of their work, delivers consistently high standards, and values strong customer relationships. What You'll Get Basic salary up to 42,000 depending on experience Clearly defined local patch - no excessive travel 25 days holiday … initiatives The Role Installation, servicing and maintenance of fire and electronic security systems (CCTV, intruder alarms, access control, Fire Alarms) Deliver a professional and customer-focused service at all times Diagnose faults and carry out effective repairs Plan and manage your workload to maximise efficiency Complete accurate service ...

Salary: £35,000 - £38,000 Shift Pattern: Monday to Friday, 8:00am 6:00pm (rotational coverage) Network IT are working with a leading Managed Service Provider (MSP) to recruit a talented 2nd Line Network Engineer to join their growing technical support team. This is an excellent opportunity … skills and experience supporting enterprise network environments. You'll be joining a highly skilled team responsible for delivering exceptional support across a range of customer infrastructures, providing both incident resolution and technical expertise across complex networking technologies. This role requires you to be on-site Monday to Friday ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into ...

technical function and lead multi-disciplinary teams ensuring that the manufacturing unit operates within the required technical and hygiene process standards by adhering to customer, business and legal standards. Provide leadership and direction to ensure that across the functions colleagues are engaged, focused, developed and delivering their potential. Contribute … safety and quality systems complement the operational model. Provide a senior interface with customers on joint business planning activities to deliver exceptional standards of customer service and adherence to customer policies and requirements. Ensure technical governance across a multi-disciplinary team to deliver audit compliance with respect ...

technical analysis who wants to develop their skills in enterprise software, reporting, process improvement and digital transformation. You'll work alongside experienced consultants, supporting customer environments, resolving technical issues, assisting with system upgrades and migrations, and helping organisations improve the way they manage and optimise their business processes. Responsibilities … projects, including testing and validation activities. Creating reports, dashboards and data extracts using SQL, Power BI and other reporting tools where required. Participating in customer meetings, workshops and technical discussions. Maintaining support documentation, knowledge articles and configuration records. Working with internal teams, software vendors and implementation partners to deliver ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Line EUC specialists to resolve complex technical issues, support infrastructure improvements, and contribute to meaningful IT projects. This is a hands-on role where customer experience matters just as much as technical capability. You will help keep IT services running smoothly through proactive maintenance, careful change control, and clear ...

Belmont Recruitment are currently seeking a Service Desk Analyst for our NHS client based in Eastbourne. This is a temporary assignment and is full-time working 37.5 hours per week, Monday to Friday. Overview: The role holder will be responsible for providing first line IT support within a busy … service desk environment, acting as the first point of contact for incidents and service requests via telephone and online systems. The role holder will log, prioritise and resolve issues where possible at first point of contact, escalating more complex issues to second and third line support teams ...

Belmont Recruitment are currently seeking a Service Desk Analyst for our NHS client based in Eastbourne. This is a temporary assignment and is full-time working 37.5 hours per week, Monday to Friday. Overview: The role holder will be responsible for providing first line IT support within a busy … service desk environment, acting as the first point of contact for incidents and service requests via telephone and online systems. The role holder will log, prioritise and resolve issues where possible at first point of contact, escalating more complex issues to second and third line support teams ...

competitive salary with an annual bonus scheme Hybrid working policy Life Assurance and Health Cash Plan 25 days holiday plus bank holidays, increasing with service Enhanced Maternity, Paternity, Family and Bereavement Leave Company pension scheme with matched contributions up to 8% Access to Mller Rewards with hundreds of online … Mller locations. Working as part of our Technical Support Operations team, you'll take ownership of issues from start to finish, deliver an outstanding customer experience, and contribute to the continuous improvement of our IT services. Deliver exceptional 2nd line support, resolving incidents and service requests with ...