476 to 500 of 1,148 Customer Service Jobs in England

well-established engineering business specialising in lift, hoist and vertical access equipment is looking to recruit experienced Mobile Lift Engineers to support installation, commissioning, service, repair and maintenance work across customer sites throughout the UK and Ireland. This is a varied mobile role suited to a hands … Role: As a Mobile Lift Engineer, you will be responsible for installing, commissioning, maintaining, fault-finding and repairing specialist lift and hoist equipment on customer sites. You will travel regularly as part of the role, working independently for periods of time while also being supported by a wider technical ...

Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions … access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/ ...

Company description As an X-Ray Field Service Engineer , you deliver technical support, maintenance, and repair services for Agfa Radiologys state-of-the-art imaging products. You will be travelling to customer sites and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment … ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues. Responsibilities: Work in cooperation with Agfas Shared Service Centre to carry out service, maintenance, updates ...

Trainee Service Technician/Delivery Driver (lates) Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving … licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Monday to Friday across Oxford and the surrounding areas, feeding from our Thame service location. The Benefits - Starting salary ...

Service Desk Analyst (1st/2nd Line Support) Our client is looking for an experienced IT Service Desk Analyst to join their team on a contract basis. This is a fully remote role requiring an immediate start. The successful candidate will provide 1st and 2nd Line technical support … fast-paced, customer-focused environment. Remote Outside IR35 £150 – 175 per day Essential Requirements Previous experience in a 1st and/or 2nd Line Service Desk support role. Microsoft ENTRA Excellent verbal and written communication skills. Confident and professional telephone manner. Ability to communicate technical information clearly ...

Role: Connectivity Service Desk Team Leader Location: London (Hybrid Working) Salary: Up to £50,000 + Bonus Benefits: Employee Share Plan, Private Healthcare, Pension, Life Assurance, Income Protection, Enhanced Annual Leave, Mental Health Support, Hybrid Working and more. Our client, a leading provider of connectivity, managed IT and cybersecurity … services, is seeking a Connectivity Service Desk Team Leader to lead a team of network professionals responsible for supporting and maintaining critical network infrastructure. This role combines technical leadership with hands-on network engineering expertise, offering the opportunity to shape operational excellence, mentor engineers, and support the continued growth ...

Line Service Desk/Field Engineer Location : St Ives, Cambridgeshire Salary: £35,000-£40,000 Reports To : Service Desk Manager The Opportunity Our client is a growing IT services provider looking to add an experienced 2nd Line Service Desk/Field Engineer to their team. This … high-quality IT support, resolving complex technical issues, and building strong relationships with clients. This role would suit someone who enjoys a mix of service desk and field-based work within a fast-paced MSP environment. Key Responsibilities Act as an escalation point for 1st Line Support Engineers. Provide ...

looking for an experienced and motivated Audio Visual Service Engineer to join our growing team based in Reading. This is an exciting opportunity for a skilled engineer who enjoys fault-finding, maintaining, and supporting a wide range of professional AV systems across commercial environments. As an Audio Visual Service Engineer, you will be responsible for servicing, maintaining, and repairing installed AV solutions, ensuring customers receive exceptional technical support and a first-class service experience. Key Responsibilities Diagnose, service, and repair professional audio visual systems. Carry out planned preventative maintenance (PPM) visits. Respond to reactive service ...

Nova Programme and in close collaboration with Human Resources, Recruitment, Payroll, Information Technology and Information Governance teams, the post holder will deliver a responsive, customer-focused service that supports new starters, leavers and staff changing roles, while maintaining high standards of data quality, information security and patient safety. … virtual CCID accounts for testing, training and roll out activities. Assist with planning and coordination of access requirements during periods of high staff intake, service change or golive activity. Maintain accurate records and logs to support reporting, audit and assurance requirements. Compile reports relating to access compliance, data quality ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … users, ensuring maintenance and service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with ...

offering IT, Telecommunications and Cabling services to the UK retail market. With a number of blue chip clients we are looking to expand our customer base and customer services function creating a foundation entry level position for a business admin apprentice. Role The role is to maintain under … processes associated with engineering & administration of all businesses under the control of the company directors. Responsibilities include but not limited to: Scheduling of customer engineering jobs via ServiceM8 automated ticketing system Effective and timely updating customers on progress of incidents Maintaining staff records Ensuring all Health and Safety procedures ...

join a rapidly growing business and develop an exciting career in IT. This company is a small, friendly team who live and breathe exceptional customer service, all with a great sense of humour. Working on the helpdesk, you’ll learn how to handle support requests from clients. Role … from a team of true experts. Responsibilities Working in a supportive team, you’ll be providing support via telephone, remote support tools and at customer premises primarily supporting Microsoft Windows based networks, systems, desktop and cloud applications. You’ll also have the opportunity to be involved in the planning ...

drive home technical solutions whilst putting our customers' needs first. The role is expected to be mainly based in Preston. \n Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. \n The Roles Primary Responsibilities: \n \n Provide Third-Line Technical Support … analysis.Pro-active approach towards defect management resolutions as part of technical assurance activities.Confidence in working with internal and cross capability teams alongside account and customer engagement.Maintain a high degree of customer service for all support queries and adhere to all service management principles\n Essential Skills ...

Team, you will be providing expert technical support and ensuring incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information … from customers regarding their incidents and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within service level commitments and escalating them to 1st/2nd/3rd line when appropriate Various administration duties such as receiving, packing, and dispatching goods Resolving ...

career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product … protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications ...

ensure smooth operations across multiple sales channels, manage a network of freelance creatives, and play a key role in maintaining account health, customer satisfaction and operational excellence. This is a hands-on role ideal for someone who enjoys problem solving, thrives in a fast-paced e-commerce environment … banners and promotional content. Manage product bundles and order-related issues. Oversee Amazon Multi-Channel Fulfilment (MCF) integrations and investigate failed or delayed orders. Customer Service Respond to customer enquiries across all channels within agreed service levels. Ensure GDPR compliance at all times. Freelancer & Project Management ...

vital network operations within a dynamic environment. What you'll be doing: Monitor and report on all network components to ensure optimal performance Process customer service requests efficiently Create and deploy configurations for new network services Collaborate with Service Management and Customer Authority to deliver seamless … services Provide technical support to Managed Service Providers (MSPs) Maintain accurate network diagrams and documentation Assist with annual Crypto Key Fill procedures Update and maintain the Configuration Management Database (CMDB) Offer technical on-call support out of hours on a 1 week in 4 basis What you'll bring ...

Data Governance Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … organisation, as well as to grow and evolve the use of data providing a better journey for our clients and their customers. Delivering excellent customer journeys is core to Diligenta’s ‘One Diligenta’ model strategy and is key to Building “Purpose and Pride”. Responsibility for and governance around ...

across multiple sites. Investigate, troubleshoot, and resolve complex hardware, software, server, network, and infrastructure issues. Act as the primary technical escalation point for the Service Desk team. Administer and support Microsoft 365 services, Azure AD/Entra ID, Windows Server, Active Directory, DNS, DHCP, and Group Policy. Configure, maintain … documentation, knowledge base articles, network diagrams, and operational procedures. Support backup, disaster recovery, and business continuity solutions. Liaise with third-party vendors and managed service providers where required. Ensure compliance with IT security policies, industry best practices, and regulatory requirements. Mentor and provide technical guidance to junior IT engineers ...

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills ...

drive home technical solutions whilst putting our customers' needs first. The role is expected to be mainly based in Preston. \n Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. \n The Roles Primary Responsibilities: \n \n Provide Third-Line Technical Support … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles\n Essential ...

looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. … proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established ...

seeking a customer-focused 1st Line Support Engineer to join a growing internal IT function. This role sits at the heart of day-to-day technology operations, supporting colleagues across the business and helping ensure users have reliable, secure access to the systems and tools they need … users are appropriately provisioned and deprovisioned. Support device deployment, configuration, maintenance, and replacement programmes. Assist with software licensing, application rollouts, and system upgrades. Monitor service requests and incidents, ensuring timely resolution in line with agreed service expectations. Maintain accurate records of assets, user accounts, and support activity. Provide ...

cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport … travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred ...