476 to 500 of 1,112 Customer Service Jobs in England

projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity … with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step ...

Internal Sales Support | Birmingham We are looking for an organised and customer‐focused Internal Sales Support professional to join our team. You will handle customer enquiries, process sales orders, and support the sales team to ensure smooth day‐to‐day operations. Key Responsibilities Manage customer calls … enquiries Process and track sales orders Liaise with internal teams to resolve issues Support the sales team with admin and customer updates What You’ll Bring Strong customer service and communication skills Good organisational skills and attention to detail Experience with CRM or order‐processing systems ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

This is a brand-new, permanent opportunity to join a small, yet highly successful and growing team as Customer Support & Data Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions to customers worldwide, our client pride themselves on their exceptional … service and are looking for likeminded people to enhance their customer journey and grow with the business. Your main responsibility will be to provide support with all customer enquiries and technical issues. You will provide information to business professionals on various software systems whilst managing tasks ...

Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £104m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for November 2023. Underlying its services is FluidOne … successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads ...

technical support. You will act as a key escalation point from 1st & 2nd Line Support, resolving more complex technical issues and helping maintain high service standards in line with company quality controls and industry regulations. Ongoing training and professional development are essential parts of this role to ensure your … prioritise multiple open cases efficiently Escalate issues to third parties where required Act as the direct escalation point from the 1st & 2nd Line Service Desk Resolve specialist faults including 4G and VoIP technologies Support and mentor 1st & 2nd Line Technicians Monitor and maintain server backups Participate in weekend ...

Line IT Support Engineer | Ringwood (BH24) | £32k £35k | Office-Based Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this … shift pattern. What Youll Be Doing: As a 2nd Line IT Support Engineer , youll be right at the heart of our Service Team, taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support ...

into the pension our client pays 3%. After one year in the company pension our client matches the 5%, after one years service a salary sacrifice option is available. Bupa Health care after 6 months including dental cover 28 days holiday including the 8 bank holiday days- with … Operations Manager Managing small projects, where there is no Project Manager - booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off off Assisting the sales team with internal documentation Preparing Subcontractor Scope ...

11kV distribution plant maintenance programmes within the region. Together with the scheduling team, Field Staff Supervisors and Field Staff, you will deliver an excellent service to our customers. This service must ensure we meet the requirements of our Guaranteed Service Standards. Notes for Candidates: An EHV Field … Managing Safely certificate within 12 months of appointment. IT literate including SAP. Knowledge of UKPN Inspection & Maintenance Procedures Current valid driving licence Organisational Awareness Customer Service Safety Management Flexibility Desirable NRSWA (City and Guilds) Supervisors certificate Project Management ...

global IT function. You’ll deliver advanced technical support, act as the local escalation point, mentor junior team members, and help drive high-quality service delivery. What’s in it for you? Salary up to £45,000 Competitive benefits package Senior role within a small local team What … Desirable (but not essential) qualifications/experience: ITIL, AV support, Document Management Systems Experience working in a legal, professional services, or global firm Excellent customer service and communication skills Interested? Apply Now ! Please note: this role is fully office based. ...

align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing … team in 3rd line technical escalations for BAU issues. Ensuring defined SLA's and KPI's are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users, key stakeholders and management. Work with 3rd party partners ...

issues. You will work across routing , switching, firewalls, security, and network monitoring, supporting both remote and onsite client environments. You will collaborate closely with Service Delivery, Professional Services, and the wider technical teams to maintain , enhance, and evolve our clients networks. Responsibilities Architecture & Engineering Lead the design and implementation … junior engineers, fostering continuous learning and professional growth. Oversee technical standards, best practices, and adherence to engineering governance. Operational Excellence Maintain high levels of customer service with accurate , timely responses. Own the progression and resolution of all assigned support cases. Conduct proactive monitoring to ensure stable, efficient ...

both worlds, local firm culture and big-firm investment and infrastructure. As a result of our growth, we are seeking an experienced IT Service Desk Analyst to join our dynamic IT team, based from the offices of Slater Heelis Solicitors in Sale. Job Summary: An experienced IT service … related issues and requests. Principal Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Log, track, and resolve incidents and service requests in line with SLAs. Diagnose and troubleshoot hardware, software, network, and application issues. Escalate unresolved issues to 2nd/3rd line support teams ...

enjoys practical technical work, follows instructions accurately, and can operate independently in live environments. What Youll Be Doing Acting as smart hands on customer sites to assist our in-house technical engineers Supporting the installation and configuration of VOIP systems Delivering customer training on new systems and equipment … Helping with basic IT tasks, hardware setups, and troubleshooting Travelling to customer locations as required (full driving licence essential) Working closely with senior engineers to learn best practices and technical processes Providing excellent customer service and representing the company professionally Update job documentation ...

Line Engineer with exposure to Microsoft cloud? This is an opportunity to work for a forward thinking and well-respected IT Managed Service Provider in Norwich. With a progressive approach to training their staff, it is in their ethos to help Engineers achieve qualifications to better themselves and their … ability. Their approach to clients is quality-driven and customer focussed, ensuring their team provide exceptional service and to work collaboratively with their clients. You will be a motivated and natural problem solver with a keen interest in IT. As a Systems Engineer you will be responsible ...

/iPads and manage user lifecycle tasks via Azure Portal. Experience supporting Office Apps, SharePoint, Teams admin (L1 level). Excellent communication, multitasking, and customer service skills. Strong problem-solving and root cause analysis abilities. Self-motivated, proactive, and able to work independently. ITIL knowledge or certification preferred. ...

passion for helping users. Strong communication skills, both written and verbal. End user focused with an excellent work ethic driven by providing great customer service. A self-starter looking to develop both themselves and the role. Able to take initiative and quick to learn on the job. Good time ...

Digital Customer Success Manager (CSM) - M365 Copilot Chart ITALIAN Language is Must Role Title : Digital Customer Success Manager Would you love to build expertise around the next generation of SaaS Business Applications cloud services? As a Digital CSM you will become part of the next generation of customer engagement specialists at Microsoft. As an CSM, your customer’s success comes first, and their success with the business solutions they build on Microsoft 365 Copilot Chart is core to Microsoft’s success. You will work with a wide range of customers to help them adopt technology ...

into the used car market. The Scheme has been providing affordable, worry-free motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.4 out of 10. How we work We work in a hybrid way. That … should be left behind We find solutions • We believe we must take the lead We drive change • We believe everything starts with the customer We care Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive ...

workload of the engineers is appropriately managed and put your practical skills to use in the field, delivering world-class service levels to their valued clients ensuring that the work is completed to a high standard and ensuring complete customer satisfaction. You Duties will include … Engineer audits Health & Safety oversight including risk assessments and safety inspections Technical surveys Installing & maintaining fire & security systems in line with current standards and customer requirements, especially when a high knowledge level is needed for a tricky fault or commissioning a complex system. Responding to service calls ...

Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. … Description - We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Bristol office - Monday to Friday - 3 days office 2 days remote working hours 8.30-5.30 Role Overview: We are looking … ensure data accuracy. Prepare sales documentation, including contracts, deal packs, and quotes. Create and distribute KPI reports regarding sales targets and pipelines. Handle customer queries regarding services and orders. Coordinate with internal departments to process sales orders. Organise sales materials and ensure compliance with internal procedures. SKILLS AND EXPERIENCE ...

help clients make the most of new capabilities . What We’re Looking For Strong hands-on experience with Dynamics 365 CE (Sales, Customer Service, Marketing, or Field Service). A solution architect mindset , with experience across Power Platform, integrations, and Azure. Genuine curiosity in AI, automation ...

with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support … Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony ...