where you will provide technical sales support and be fully trained on electrical products with a great work life balance? This is a great opportunity for someone who is customerservice focussed that is interested in design or engineering products that wants to start their career and be fully trained with great career prospects This company have been … they are renowned for offering a great service. This is a great opportunity for someone to start their career within electrical engineering. This role will suit someone with a customerservice attitude and an interest in engineering and has a commercial aptitude. The Role: *Office based Monday to Friday, 8am-5pm *Providing Phone technical sales support for customers More ❯
Welwyn, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Mission 4 Recruitment Ltd
Training and Implementation Specialist My client, based in Welwyn, are looking for a confident, positive and enthusiastic customer focused person to support the project manager in this exciting new role. The role involves onboarding and training customers to use Open Banking software which is a fast-growing product for this company. You don’t have to have amazing IT … sessions for clients Support the Project Manager with department and revenue growth Account Managing clients Support with software development and testing Requirements Highly focussed with strong organisational, communication and customerservice skills Must have the ability to work independently within a small team Assertive, determined, self-motivated Be keen to learn and the ability to adapt and evolve … but growing team, where there is excellent opportunity for career development. Ideal Candidate: Bubbly personality Numerate Happy to engage with and build relationships with customers Good administrative skills Excellent CustomerService skills Perks! Laptop Mobile Phone £3k Bonus (after probation) Growing department with good career potential within an expanding team Company pension contribution of 6% Generous holiday and More ❯
East London, Buffalo City Metropolitan Municipality, Eastern Cape
Rise Technical Recruitment Ltd
candidate will be multi-skilled across trades (with a strong background in plumbing, carpentry, plastering or similar), confident using a PDA/handheld device, and motivated by delivering excellent customerservice to residents. A full UK manual driving licence is essential. This is a fantastic opportunity for an experienced Maintenance Technician to take on a hands-on and … and patch repairs, plasterboard, rendering, and finishing Wall and floor tiling The Person: Multi-skilled maintenance background (plumbing, carpentry, plastering, tiling etc.) Experience in building or housing environments Excellent customerservice skills Full UK manual driving licence Reference Number: BH-261736 To apply for this role or to be considered for further roles, please click "Apply Now" or More ❯
and account management system across contact centre teams. This role will focus on delivering system training, ensuring users are confident and capable in using the new tools to support customerservice operations. Key Responsibilities Deliver system training sessions for new and existing contact centre staff, focused on billing and account management functionality. Support onboarding of new starters with … assessments and evaluations. Promote best practices and escalate any issues or development needs identified during sessions. Ensure training aligns with operational requirements and quality standards. Skills & Experience Experience in customerservice and/or system training delivery. Confident facilitator with strong communication and presentation skills. Ability to adapt training to different learning styles and technical capabilities. Organised, collaborative More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers and … helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. Building dashboards … that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions and methodology More ❯
Employment Type: Contract, Part Time, Work From Home
Welwyn Garden City, Hertfordshire, England, United Kingdom Hybrid / WFH Options
TalentHQ Recruitment
per week after qualifying period/0830-5pm or 9am – 5:30pm/Fri – 4:30pm finish. Training and Implementation Specialist: Are you a confident individual with excellent customerservice skills? Do you bring a proactive, ‘can do’ attitude and want to be part of a successful, growing team? Does the idea of providing training, account management … sessions for clients Support the Project Manager with department and revenue growth Account Managing clients Support with software development and testing Requirements Highly focussed with strong organisational, communication and customerservice skills Must have the ability to work independently within a small team Assertive, determined, self-motivated Be keen to learn and the ability to adapt and evolve More ❯
Job Title - Field Service Engineer Location - Commutable distance to our HQ Reports To - Head Of Service Issued - 03/04/2025 We have over 30 years of industry experience and specialises in delivering critical power solutions to businesses across a diverse customer base.We are expanding our service and support team and are looking for a … Field Service Engineer to join our team. ROLE OVERVIEW As a Field Service Engineer, you will play a crucial role in ensuring the reliable operation of critical power systems. Your responsibilities will include commissioning, maintenance, service, and repair activities related to various uninterruptible power supply (UPS) solutions. Working in critical power environments, you will demonstrate excellent communication … a wide range of businesses, demonstrating excellent communication skills and full ownership of assigned tasks. These tasks will include commissioning and activating newly installed equipment, as well as maintenance, service, and repair activities on different types of UPS system solutions. We provide comprehensive product training to equip you with the necessary skills. As a Field Service Engineer, you More ❯
involved as you are delivering to stores where the items will be unloaded for the most part for you. You will be expected to deliver a high level of customerservice and adhere to all driving regulations whilst ensuring you follow process for all deliveries. Responsibilities Ensure the load is secure at the beginning of each shift. Control … the load as it diminishes throughout the day. Achieve a 2hr delivery window and communicate any issues to the transport team. Offer excellent customerservice to the end client. Hours of Work: Start time Nights: 7pm to 4/6am Start time Days: 05:30am to 3/4pm Typical day shift is between 10 - 12 hours a More ❯
involved as you are delivering to stores where the items will be unloaded for the most part for you. You will be expected to deliver a high level of customerservice and adhere to all driving regulations whilst ensuring you follow process for all deliveries. Responsibilities * Ensure the load is secure at the beginning of each shift. * Control … the load as it diminishes throughout the day. * Achieve a 2hr delivery window and communicate any issues to the transport team. * Offer excellent customerservice to the end client. Hours of Work: Start time Nights: 7pm to 4/6am Start time Days: 05:30am to 3/4pm Typical day shift is between 10 - 12 hours a More ❯
company’s capacity providers from first notification of loss to settlement across Spanish or German jurisdictions Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customerservice Actively work with a panel of response vendors during claims incidents Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and … ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries Experience Experienced at dealing with external stakeholders in a customerservice or consultancy environment Capable of managing the work involved in cyber incidents and/or forensic investigations Good understanding of insurance policy wordings – cyber and tech policies More ❯
software. If you are shortlisted, you can expect to hear from us within 10 working days of the advert closing.Participate in the delivery of an efficient, responsive, effective and customer focused IT support service. Junior IT Technicians will have responsibility for ensuring that IT technical support is provided to appropriate levels of customerservice in line with … corporate Service Level Agreements. Main duties of the job As a Digital Support Technician - Asset Management, you will take a lead role in ensuring the Trust's digital infrastructure is supported through the strategic and operational management of IT assets. Operating within the Digital Services Directorate under the Technology - Digital Operations department, you will be responsible for overseeing the … support teams. Your role will involve proactive engagement with stakeholders across Digital Services, clinical teams, and external suppliers to ensure asset management processes are efficient, secure, and aligned with service delivery goals. This position is suited to experienced IT professionals with a strong background in infrastructure support, asset governance, and service management. You will be expected to contribute More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … Monzo. We are seeking highly motivated and customer-centric individuals to join our dynamic Business Banking team. Overview: Our Business Success Team Manager will be supporting our specialists with responsibility for the overall experience of our most complex businesses and represent Monzo by working with teams across the bank to create smooth experiences that build trust and confidence in … domain space and hold subject matter expert prowess. Responsibilities Being the voice of Monzo Business for our most complex businesses to build trust and confidence in our product and service Manage customer queries from our most complex businesses and own the case management of those queries from start to resolution, keeping customers informed and setting the right expectations More ❯
Our client, an international IT/Telecom service providers throughout the world, is currently recruiting an IT Support Engineer to join their professional and international team. The job holder is to work as a support engineer (shift) at IT Operation Centre, act as the 1st and 2nd level support and play a crucial role in early recovery of Network … liaising with vendors, carriers, Mobile Operators, third-parties, and other related organisations. Job description Manage a variety of IoT/Network (Data, Voice, Mobile services) alerts/reports and customer fault calls from internal technical divisions & customers (service portal/ticket system/email/telephone). Update trouble ticket systems and customer documentation with fault history. … Contact and co-ordinate 3rd party suppliers, Mobile Operators, or other resources, to help achieve trouble resolution. Notify the On-Call Support/Manager of issues which require escalation, customer questions/complaints or requirements & new business opportunities. Visit customer premises with 3rd party vendors as and when required for troubleshooting, project or maintenance contract work. Carry out More ❯
DOE) Overtime opportunities Company vehicle & fuel card Paid travel (minus the first 30 minutes) Training & career development Supportive team & professional work environment The Role: Install and service fire alarms, CCTV, access control, and intruder alarms Diagnose and resolve faults efficiently Provide excellent customerservice & technical support Work independently while being part of a strong team Requirements: Experience … with fire alarms, CCTV, access control & intruder alarms Strong problem-solving skills & attention to detail Full UK driving licence Professional, customer-focused approach How to Apply: If you're a skilled Fire & Security Engineer looking for a new opportunity, get in touch. Send your CV to (url removed) YOU MAY BE A: Fire & Security Engineer, Fire Alarm Engineer, Fire … Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician INDAV More ❯
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
london (city of london), south east england, united kingdom
Lyle & Scott
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
Field Service Engineer - Shape the Future of Diagnostics Are you passionate about technology, problem-solving, and making a real difference in healthcare? An established UK-based IVD company with over 40 years of expertise in clinical, food, veterinary, and environmental diagnostics is looking for a motivated Field Service Engineer to join its growing service team. This is … calibrations. Troubleshoot technical issues to minimise downtime for customers. Provide hands-on technical training and support to end-users. Collaborate with Sales, Operations, and Technical Support to deliver exceptional customer service. Maintain accurate service records in line with regulatory standards. What We're Looking For A degree/diploma in Engineering, Biomedical Science, Electronics , or a related field. … Experience in field service, instrumentation, or laboratory diagnostics (but full training provided for Biomedical Scientists). Strong problem-solving skills with a mechanical/electrical mindset. Excellent communication and customerservice skills. A proactive, independent worker who's flexible and travel-ready. Full UK driving licence (essential). Knowledge of ISO 13485/CE/UKCA quality More ❯
Field Service Engineer - Shape the Future of Diagnostics Are you passionate about technology, problem-solving, and making a real difference in healthcare? An established UK-based IVD company with over 40 years of expertise in clinical, food, veterinary, and environmental diagnostics is looking for a motivated Field Service Engineer to join its growing service team. This is … calibrations. Troubleshoot technical issues to minimise downtime for customers. Provide hands-on technical training and support to end-users. Collaborate with Sales, Operations, and Technical Support to deliver exceptional customer service. Maintain accurate service records in line with regulatory standards. What We're Looking For A degree/diploma in Engineering, Biomedical Science, Electronics , or a related field. … Experience in field service, instrumentation, or laboratory diagnostics (but full training provided for Biomedical Scientists). Strong problem-solving skills with a mechanical/electrical mindset. Excellent communication and customerservice skills. A proactive, independent worker who's flexible and travel-ready. Full UK driving licence (essential). Knowledge of ISO 13485/CE/UKCA quality More ❯
Field Service Engineer - Shape the Future of Diagnostics Are you passionate about technology, problem-solving, and making a real difference in healthcare? An established UK-based IVD company with over 40 years of expertise in clinical, food, veterinary, and environmental diagnostics is looking for a motivated Field Service Engineer to join its growing service team. This is … calibrations. Troubleshoot technical issues to minimise downtime for customers. Provide hands-on technical training and support to end-users. Collaborate with Sales, Operations, and Technical Support to deliver exceptional customer service. Maintain accurate service records in line with regulatory standards. What We're Looking For A degree/diploma in Engineering, Biomedical Science, Electronics , or a related field. … Experience in field service, instrumentation, or laboratory diagnostics (but full training provided for Biomedical Scientists). Strong problem-solving skills with a mechanical/electrical mindset. Excellent communication and customerservice skills. A proactive, independent worker who's flexible and travel-ready. Full UK driving licence (essential). Knowledge of ISO 13485/CE/UKCA quality More ❯
Start Time: 08:00 End Time: 17:00 Pay Rate: 18.38 Key Tasks & Responsibilities: - Team supervision: Manage and supervise the helpdesk staff - ensuring coverage performance, training and adherence to service standards. Monitor team performance. - Managing service requests: Oversee logging and triaging of calls, walk-ins. Use CAFM Planon system to dispatch tasks and maintain structured workflows. - Quality & Metrics … works. Ensure SOR (Schedule of Rates) are correct and ready for application of payment. - Jeopardy Management: Provide jeopardy management reports for your team and the Operation and Regional managers. - Customerservice: Deliver high standards of responsiveness and professionalism, presenting a constant & trustworthy image to internal and external customers. - Collaboration: Liaise with multi-trade technicians, regional managers, and contractors … to coordinate service delivery and maintenance tasks. Essential: * Proven experience in a helpdesk, service desk, or facilities coordination role, ideally within FM, utilities, or a similar service-driven environment * Previous experience in a supervisory or team leader position, with responsibility for staff performance, development, and workload management * Strong knowledge of CAFM systems (e.g., Planon, Maximo, Concept, or More ❯
users and IT Services Department to resolve these issues. They will be part of the ITSM Platform Team which is responsible for providing support and development of the IT Service Management Toolset. The team are also responsible for the development and transition of new and existing services, definition of business processes and workflows, Service Improvement, Knowledge Management, Reporting … service automation, and development of an end user Self-Service Portal. Main duties of the job Deal with queries relating to the creation and management of individuals NHS.net accounts and act as one of the Trust's Local Organisation Agent (LOA). Create and update Trust network user accounts using Microsoft Active Directory software. Assign appropriate shared drive … IT Portfolio in conjunction with other specialist areas of Informatics. Supporting over 21,000 users across 5 hospitals and multiple sites across the region, the department operates within a Service Management Framework (ITIL) and has several mature service management processes in place which operate across the Departmental structure. A Continual Service Improvement Programme is in place which More ❯
security company that's built a strong reputation throughout the South West. They're expanding their presence in Bristol and need a Fire & Security Engineer who's hands-on, customer-focused, and ready to make their mark. This isn't just about call-outs and checklists. You'll be working across a variety of sites - from commercial offices to … team. If you're looking for a role where you're trusted, valued, and offered room to grow, this one's for you. What You'll Be Doing Install, service, and maintain fire and security systems: Intruder Alarms, CCTV, Access Control, Fire Alarms Diagnose and resolve faults efficiently and professionally Work directly with clients, offering expert advice and tailored … solutions Deliver a high level of customerservice and build lasting relationships Stay current with tech and compliance through ongoing training What They're Looking For Experience across both fire and security systems Confident with installations, servicing, and fault-finding Problem-solver who works well under pressure Strong communication skills - comfortable speaking with clients on-site Full UK More ❯