501 to 525 of 1,354 Customer Service Jobs in England

technical issues, escalating where necessary Support users across Microsoft technologies including Windows and Office 365 Maintain and update IT documentation and knowledge bases Deliver customer-facing support via phone, email, and in person as required Participate in an on-call rota providing 24-hour support Required Skills & Experience Previous … Basic networking knowledge (IP addressing, DHCP, DNS) Knowledge of VM Ware/Virtualisation Experience with antivirus solutions (e.g. Sophos) Clear and confident communication skills Customer Service experience Desirable Skills Experience with Mac administration Previous experience in a customer-facing IT support environment ...

technologies are at the heart of modern applications that are enabling digital transformation across the globe. We give the world's largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere—with confidence. We do this by working collaboratively in an innovative environment … culture excite you, we would love to talk to you! The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE's primary responsibility is to support the sales team with technical skills and provide ...

transforming the way Motability Operations understands and manages its fleet, using connected vehicle data such as vehicle health, mileage and diagnostic information to improve customer experience, operational efficiency and commercial outcomes. We're looking for a Senior MI Analyst specialising in Connected Mobility to join the Customer Services … work with large and complex datasets, develop reporting and analytical products, investigate emerging trends and use connected vehicle data alongside our wider customer and operational data to build a more complete understanding of our customers and fleet. You'll be expected to go beyond responding to requests. ...

Enterprise to innovate and expand in the cloud and drive business value from AI. Global Financial Services empowers the global systemically-important financial companies customer to grow by providing unmatched technology, committed support and industry expertise. We dive deep to understand each customer's unique challenges, then craft … innovative solutions that accelerate their success through the adoption of cloud and enablement of AI. This customer-obsessed approach is how we built the worlds most adopted cloud. Join us and help us grow. The Amazon Web Services (AWS) sales organization is looking for an experienced Solutions Architect Leader ...

solving skills through hands-on training and mentoring. What you'll be doing Providing first-line support for CAD and plan management system incidents, service requests and user enquiries Helping depot users troubleshoot system issues and supporting general system use Logging, managing and updating incidents and requests through … Service Management tool Escalating more complex issues to CAD System Analysts or the Lead CAD Systems Analyst Supporting routine system administration and operational activities Helping test software enhancements, bug fixes and system upgrades Maintaining technical documentation, knowledge articles, user guides and support procedures Taking part in root-cause investigations ...

Cyber Security Consultancy £30-40k circa dependant on experience (negotiable) Due to continued growth and success, we are looking for a motivated and customer focused Technical Account Consultant to join our expanding Sales team. This is an opportunity for a graduate or early-career professional to take direct … client environments, priorities, assurance requirements and business objectives, and will use this insight to progress account activity, prepare client communications and support well-informed service discussions. The role will involve owning defined activities across the sales lifecycle, including responding to inbound enquiries, maintaining CRM records, coordinating meetings, supporting technical ...

primary technology presence at operational sites, covering technical support, device deployment, workplace technology and user engagement. The post-holder will work closely with the Service Desk, Infrastructure Team and third-party providers to own incidents, drive technology improvements and support a secure, modern and reliable IT environment across … twice a week. Nottingham once a month. Provide hands-on 1st and 2nd line IT support at offices, sites and remotely. Own incidents and service requests through to resolution, keeping users and the ITSM platform updated. Diagnose and resolve hardware, software, peripheral, printing, meeting-room and connectivity issues. Escalate ...

systems continue to meet the needs of the Trust. They will work closely with the wider team to deliver an effective and high-quality service The post holder will use a service desk system (currently Fresh), to resolve IT incidents, to provide ongoing support and advice, to resolve … Microsoft Office specialist, Microsoft Office Master) or equivalent. Desirable Prince 2 foundation certificate Experience Essential Experience in configuring SystmOne. Experience of working in a customer service, help desk, call handling environment Experience of managing conflicting priorities Desirable Formal role in monitoring data quality including detection of potential problems ...

Fi. Monitor and support servers, storage, backups, and virtual environments. Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions. Support ITIL service desk processes, change management, and major incident management. Essential Skills & Experience Microsoft 365 and Entra ID administration. Intune MDM and Conditional Access fundamentals. Active Directory … DHCP. Strong networking fundamentals (VPN, VLAN, TCP/IP, Wi-Fi). Endpoint security, antivirus management, and EDR concepts. Excellent troubleshooting and customer service skills. Experience working within a structured IT support environment. Technologies Windows Server 2016/2022/2025, VMware ESXi, Windows 11, Ubuntu LTS, Dell ...

ownership of complex technical issues. The role will also support the delivery of IT projects and work closely with colleagues to provide an excellent service to users. Key Skills & Experience 3+ years' experience in an ICT support or infrastructure environment. Strong 3rd line troubleshooting and problem-solving skills. Good … Android devices and Microsoft environments. Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless. Experience with device management, deployment and IT service management systems. Knowledge of PowerShell, security and system monitoring. Experience contributing to IT projects, including technical implementation, planning and reporting. Strong customer service ...

countries around the world. Job Description Client Engagement & Relationship Management Serve as the primary point of contact for assigned clients, managing the entire customer lifecycle from onboarding through to extended adoption. Build and maintain strong relationships with client stakeholders, translating their business goals into actionable success plans. Establish … customers are fully equipped to maximise platform value. Coordinate troubleshooting of technical issues with internal teams, escalating as needed to resolve client challenges promptly. Customer Success Delivery Develop a deep understanding of each customer’s business and industry to deliver tailored solutions and advice. Conduct regular operational ...

technologies are at the heart of modern applications that are enabling digital transformation across the globe. We give the world's largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment … love to talk to you! What you'll do: Articulate the F5 product strategy, messaging and positioning F5's value proposition and solutions for customer business objectives Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white ...

permanent Working hours: Monday to Friday, with occasional out-of-hours work and overnight stays very rarely required. The opportunity Were recruiting a Digital Service Engineer for a specialist medical imaging organisation supporting hospitals and healthcare customers across London and the M25. This is an excellent opportunity … experienced Field Service Engineer, Medical Imaging Engineer or Biomedical Engineer looking to develop their career within medical imaging. Youll work with digital X-ray and mammography systems, carrying out installations, planned maintenance, fault finding and repairs across hospital and imaging department environments. The role is home-based, ideally suited ...

helpdesk and support the day-to-day leadership of our small IT support team. We take pride in delivering a friendly, reliable and professional service, often going above and beyond to make sure our schools receive the support they need. Key words: IT support leadership, helpdesk management, ticket triage … customer service, hands-on technical support, prioritisation and clear communication. The Role This is a hands-on leadership role for someone who enjoys keeping a busy support desk organised, helping colleagues succeed and ensuring customers receive timely, clear and helpful communication. You will support and manage ...

supportive and collaborative environment. You'll act as the first point of contact for IT support across the business, providing a high-quality service to users while gaining exposure to a broad range of technologies, systems and infrastructure. The role is based in Carlisle with occasional travel to supported … Acting as the first point of contact for IT support requests via telephone, email and face-to-face. Logging, managing and resolving incidents and service requests through their ticketing system. Providing first-line support across Microsoft 365, email, business applications, hardware, networks and peripherals. Supporting the full user lifecycle ...

requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience ...

walks of life and so do our people. We're a small but perfectly formed team of insurance specialists, technologists, data scientists and customer champions - all bringing individual expertise, an appetite for innovation and a shared ambition to protect the homes and things people love. We work at pace … Great Place to Work UK for seven consecutive years - most recently ranked 29th nationally, jumping 71 places in a single year. ROLE PURPOSE Customer & Claims brings together three connected parts of Homeprotect's business: the shared digital experience customers and partners use across every channel, the tools our operations ...

Title: Service Delivery Engineer (Network Engineering) Salary Range: Competitive based on experience Location: London, UK Overview: Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard … story. means helping shape our vision, structures, and systems; playing a key‐role as we launch into our ambitious future. We're looking for Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship product. ...

About the job TheManaged Cloud Services Life Sciences Offering teamis looking for aCloud Industry Lead toprovide industry and technical expertise for our Life Sciences customer engagements running in our cloud.Our teamis rapidly expanding, and you will have opportunities to collaborate with customers and colleagues across SAS to deliver outstanding … service and ensure regulatory compliance for our life science cloud environments. As a Cloud Industry Lead, you will: Providesindustry and solutionexpertiseto support implementation of SAS Cloud solutions across the customer lifecycle (from contract signature through ongoing operations) Conductsrequirements gathering, workshops, data discovery, analysis,reportingand presentation/demo sessions ...

their best work. If you're looking for a role where your contribution matters, we'd love to hear from you. Exceptional service is at the heart of our customer experience. Join a team dedicated to solving problems, delivering outcomes and building trusted customer relationships. Whether … providing technical expertise, service management or operational support, you'll play an important role in helping our customers succeed. Together, we turn ambition into achievement. What will you be doing: Onsite Support Analyst Delivering and collecting IT devices across multiple onsite locations Preparing devices for deployment, including completing builds ...

troubleshooting skills Exposure to VMware vSphere and Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles … Exposure to enterprise-scale Azure, VMware, backup, and monitoring technologies Join a collaborative team supporting complex customer environments Gain hands-on experience across cloud and on-premise infrastructure platforms Ongoing learning and development opportunities with access to modern technologies Flexible remote/hybrid working and a competitive package with ...

function evolves as we scale. Working closely with Engineering, Product, and GTM, you'll elevate how technical support operates, improve how we solve complex customer problems, and turn support insight into product improvements and stronger customer outcomes. This is a high-impact opportunity for a leader who combines … highest-value, most technically complex problems. Measure what matters. Mature how success is measured, going beyond core support metrics to quality, technical effectiveness, and customer outcomes. Use data to guide priorities, track the impact of key initiatives, and feed learnings back into the broader support strategy. Partner across Engineering ...

scheduling and mobile applications in line with technical governance and coding standards Carry out impact analysis to ensure proposed changes deliver value without reducing service performance or resilience Scope configuration work, estimate delivery effort and support the prioritisation of sprint and backlog activity Prepare clear cost and benefit recommendations … confirm expected benefits are delivered and recommend further changes where needed Review configuration, processes and system performance to identify opportunities to reduce waste, improve customer service and manage environmental risk Build strong relationships with field teams, schedulers, operational leaders, Digital, Data and Technology colleagues and suppliers Keep ...

Professional Services within Fortinet, is an integral part of the support and services organization, as a result the Consultant will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on-site engagement. The Professional Services Consultant works on Customer … improving technical skills through training or on-job learning opportunities. The Consultant needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success. Responsibilities Assists the Customer during the Think and Build phases of a project Develops and maintains technical project documentation ...

Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision-making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...