326 to 350 of 1,416 ITIL Jobs in England

fast-paced, high-pressure environment while handling multiple simultaneous tasks and priorities. Understanding of cloud-based technologies, microservices architectures, and distributed systems. Familiarity with ITIL processes, particularly Incident Management and Event Management. Previous experience in gaming, sports betting, or digital entertainment industries is preferred. Understanding of technical infrastructure including networking ...

upgrades and capacity expansion. Experience in the service support of low volume, high value, products and systems in a highly regulated environment. Awareness of ITIL (v3 or v4). Where will you be based? You will typically be working from Woking and customer sites, but may be required to work ...

engage effectively with both technical and non-technical stakeholders. Strong problem-solving ability, sound judgement and a proactive, hands-on approach. Desirable Qualifications ITIL Certification CompTIA Certifications Microsoft 365 Certifications Other relevant infrastructure, security or cloud qualifications BENEFITS Competitive salary package Pension scheme Holiday allowance Ongoing training and professional development ...

version control standards, and metadata frameworks. Experience with configuration management and Module Breakdown Structures (MBS). Understanding of IT service management frameworks (e.g., ITIL) and their relationship to IPR obligations preferred. Skills requirement: Excellent communication and stakeholder engagement abilities. Ability to engage effectively with both technical and non-technical stakeholders ...

legal right to work in the UK at the time of application. Demonstrable experience managing Incident, Problem and Change processes within an ITSM environment ITIL Foundation certification as a minimum, with Practitioner-level or higher desirable Experience chairing CAB and managing a forward schedule of change Excellent relationship management skills ...

Production of capacity reports, dashboards and risk assessments Experience working across multiple technical and service-management teams Strong stakeholder engagement and risk-management skills ITIL-aligned service-management experience Experience with tools such as ServiceNow, Splunk, Dynatrace, SolarWinds, Datadog, AppDynamics, Grafana, Power BI or Azure Monitor would be advantageous. Previous ...

needed.What you bring:Knowledge of GlobalPayments products, services, payment processing platforms and customer-facing technology capabilities.Knowledge of release management, deployment management, change management, ITIL, service management and operational governance practices.Knowledge of cloud, DevOps and platform engineering principles, including CI/CD, automation, infrastructure as code, container orchestration and observability.Knowledge ...

What you bring Knowledge of GlobalPayments products, services, payment processing platforms and customer-facing technology capabilities. Knowledge of release management, deployment management, change management, ITIL, service management and operational governance practices. Knowledge of cloud, DevOps and platform engineering principles, including CI/CD, automation, infrastructure as code, container orchestration ...

server environments MES integration with ERP, Quality, Engineering, Automation, and other manufacturing systems MES modernization and legacy-system transformation Manufacturing cybersecurity/OT environments ITIL or similar service-management practices Semiconductor, wafer fabrication, electronics, or high-tech manufacturing The Ideal Candidate We are looking for a strong manufacturing ...

consistent communication lines. Track Network availability, utilisation, and performance with optimisation and continuous improvement focus. Drive Network delivery governance, including risk management, full ITIL suite processes, reporting and compliance auditing. Support skill management, financials, and procurement and vendor liaison with support renewals. Provide regular reporting and insights on Network performance ...

Working knowledge of client security policies, NCSC guidance, Cyber Essentials Plus, ISO 27001, and security assurance processes. Relevant certifications such as CISSP, CISM, CRISC, ITIL, PMP, CCNP Security, Palo Alto PCNSE, Check Point CCSE, Fortinet FCSS/NSE, or equivalent. Security clearance (SC/DV) or eligibility to obtain clearance. ...

ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. Role Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution ...

support and mentor others, contributing to the overall capability and resilience of the IT team. From a qualifications and framework perspective, knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also ...

Administration Masters - Risk Management Certifications Certified Fraud Examiner (CFE) - ACFEACFE CISA - ISACA - Information Systems Audit and Control AssociationISACA - Information Systems Audit and Control Association ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft Required Skills Artificial Intelligence (AI) Data Literacy Executive Presence Information ...

with VMware, Hyper-V and backup solutions. Excellent customer service and communication skills. Desirable Qualifications, Skills & Experience Microsoft 365 certifications CompTIA Network+ or Security+ ITIL Foundation Experience with scripting, automation and development What inTEC Offers Pension contribution Ongoing training and certification support Opportunities for career progression Flexible and hybrid working ...

support scalable and resilient services. Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned). Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records. Diversity & Inclusion At Scrumconnect Consulting, we believe ...

Excellent communication and customer service skills. A proactive and organised approach to problem solving. The ability to manage multiple priorities effectively. Experience working within ITIL or structured support environments would be advantageous. A full UK driving licence would be beneficial. Apply now to not miss out! If you are interested ...

controls, compliance, and service management principles. A degree in Information Technology, Business, Human Resources, or a related discipline, or equivalent experience. Relevant SAP SuccessFactors, ITIL, Agile, or project management certifications are advantageous. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research ...

scheduled to be on call Skills, Qualifications, And Experience Proven experience in a Support or Service Desk role. Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management. Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach ...

support or service desk role. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Knowledge of IT service management principles (ITIL desirable). A team player with a proactive and continuous improvement mindset. Ideal for someone who enjoys solving technical problems, supporting users, and contributing ...

technical debt, incl. its causes, how to measure it, and remedial actions incl. decommissioning Significant in Enterprise and Solution Architecture roles Qualified in ITIL and TOGAF (The Open Group Architecture Framework Essential (Other) Enterprise applications knowledge of ServiceNow, Profinda, Concur, Replicon, SuccessFactors, M365 Dynamics, and similar Experience of working with ...

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...

difficult or sensitive situations. Desirable Experience and Knowledge Experience leading engineers within a managed service provider or education-focused IT environment. Knowledge of ITIL or another recognised IT service-management framework. Experience coordinating major incidents, technical changes, maintenance programmes, or IT projects. Experience using service-management reporting and performance data. ...

Professional Development and/or formal management course Previous experience of all aspects of people management, from recruitment to dealing with disciplinary matters Desirable ITIL 3/4 Specialist training in areas such as: o Cyber Security o Risk Management o Certified Incident Manager o PRINCE2/agile project management ...

code (IaC) and automated deployment pipelines using tools like Terraform, Ansible, GitHub Actions, or Jenkins. Operational Security: Embed security standards (DevSecOps), compliance requirements, and ITIL frameworks into the core delivery lifecycle. Performance Optimization: Monitor platform reliability, uptime targets (SLAs), and logging/monitoring frameworks. Required Skills and Qualifications Proven track ...