and API integrations. Skilled in agile project management tools (e.g., Jira, Confluence). Excellent communication, stakeholder management, and leadership skills. PMP, PRINCE2, or Agile certification preferred. Desirable: Knowledge of ITIL or service management frameworks. Familiarity with customer journey mapping and service design. Background in SaaS implementations and cloud-based platforms. Our goal at Square Enix is to hire, retain, develop More ❯
Marston Green, Warwickshire, United Kingdom Hybrid / WFH Options
Flooid Limited
communication skills Excellent stakeholder management and ability to work with a variety of people and teams at different levels. Dynamic and proactive approach to resolving issues Working understanding of ITIL and experience of working with processes that span multiple teams and departments Salary: up to £41,000 Flexible working - To help you manage your personal responsibilities and interests, we offer More ❯
. Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
Ability to manage conflicting priorities and maintain service quality under pressure. Desirable Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability environments. ITIL Foundation certification or equivalent. Apple experience would be advantageous. What can we offer you? Through our one of a kind training programme, the Littlefish Academy, you can increase your earnings More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Virgin Money
. Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time More ❯
City, Birmingham, United Kingdom Hybrid / WFH Options
Virgin Money
. Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
Virgin Money
. Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time More ❯
Gloucestershire Health and Care NHS Foundation Trust
underlined in the Job Description/Person Specification. Person Specification Qualifications Essential Educated to degree level or equivalent in an appropriate subject, or possess relevant proven experience Qualification in ITIL or relevant working experience Prince2 or equivalent experience Desirable Testing qualification e.g. ISTQB Experience Essential Understanding of clinical and operational processes within the NHS, the Public sector and other Health More ❯
tools such as Zoom and MS Teams. VIP support experience would be advantageous. Excellent communication and customer service skills Ability to efficiently manage workload and escalate calls when required. ITIL skills are advantageous. More ❯
Permanent role - Hybrid working: 3 days in central London offices - Salary: £80,000 - £90,000 per annum, dependent on experience, plus benefits and bonuses The successful candidate will have: ITIL framework or similar IT service management qualifications Extensive service delivery management experience within an ERP programme Experience with project management methodologies Familiarity with service transition tools and platforms We are More ❯
risks - Strong knowledge of Microsoft Office applications - Familiarity with IT service management frameworks or service transition practices - Experience with digital ticketing or service delivery systems - Any relevant qualifications in ITIL or project/service management Be first to hear about new opportunities with job alerts direct to your inbox. Be first to hear about new opportunities with job alerts direct More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
Collaborate with cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with Service Delivery and knowledge management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training and drive process improvements If you're a proactive and detail-oriented professional More ❯
Harrogate, North Yorkshire, United Kingdom Hybrid / WFH Options
Context Recruitment
Strong communication and customer service skills Good attention to detail and time management Able to work under pressure and across teams Willingness to learn and tackle new technical areas ITIL 4 Foundation (desirable) Hybrid working - Offices in Harrogate. Paying £24,500 + benefits. Must be eligible to work in the UK. UK Driving licence needed due to office location. More ❯
support experience - preferably within an MSP environment Remote & customer facing support Windows Server (Apply online only) Active Directory, Exchange Hyper V Networking O365 and Azure VoIP experience is desirable ITIL Framework knowledge Full driving license Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your organisational skills must More ❯
added advantage if you had experience of the following, or would be willing to learn: Microsoft Exchange 2003 and Server 2003 Active Directory fundamentals VMware v5/v5.5 administration ITIL processes and best practices Please apply for immediate interview More ❯
Gateshead, Tyne and Wear, North East, United Kingdom
Reed Technology
projects is essential. Your ability to manage multiple priorities, solve problems effectively, and communicate clearly with diverse teams will be key to your success in this role. Knowledge of ITIL frameworks and Agile methodologies would be advantageous. This is an exciting opportunity to join a forward-thinking company where your expertise will directly contribute to the successful delivery of innovative More ❯
/Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related field required. Process certification, such as, Six Sigma, CBPP, BPM, ISO 20000, ITIL, CMMI. More ❯
added advantage if you had experience of the following, or would be willing to learn: * Microsoft Exchange 2003 and Server 2003 * Active Directory fundamentals * VMware v5/v5.5 administration * ITIL processes and best practices Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract More ❯
technical teams Comfortable with manual handling of IT hardware and stock movements Active SC Clearance is essential Desirable: Experience working in secure, defence, or government environments Basic understanding of ITIL service management processes This is a fantastic opportunity for an SC Cleared IT Technician to support a high-profile migration project. If you're ready for your next contract and More ❯
Worcestershire, United Kingdom Hybrid / WFH Options
Experis
of verifying and validating upgrades to Jira, Bitbucket and Confluence and applying bulk data changes and fixes Microsoft Windows Operating Systems (both server and client) Desirable: Microsoft Powershell CLI ITIL foundation knowledge (change management etc) Knowledge of Microsoft server applications (such as SCCM) Microsoft Windows Operating Systems (both server and client) If this is the role for you please submit More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Anson Mccade
Strong analytical mindset and excellent stakeholder communication skills Hands-on reporting experience using Excel or Power BI Comfortable in a fast-paced, multi-vendor, multi-system environment Experience with ITIL, Lean, or Six Sigma is a plus (not essential) Why join? You'll be joining a mission-led organisation that values innovation and operational excellence, with global reach and a More ❯
and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client stakeholders to gather requirements and deliver solutions aligned with ITIL best practices. • Maintain documentation of implemented solutions and customizations. • Conduct unit testing, user acceptance testing, and deployment activities. Required Skills & Qualifications: • 3+ years of hands-on ServiceNow development and configuration More ❯
swindon, wiltshire, south west england, united kingdom Hybrid / WFH Options
Anson Mccade
Strong analytical mindset and excellent stakeholder communication skills Hands-on reporting experience using Excel or Power BI Comfortable in a fast-paced, multi-vendor, multi-system environment Experience with ITIL, Lean, or Six Sigma is a plus (not essential) Why join? You'll be joining a mission-led organisation that values innovation and operational excellence, with global reach and a More ❯
to deliver solutions Share technical knowledge with staff and end-users Seek out digital innovations to improve service delivery Candidate Profile Background in Helpdesk or Service Desk support (preferably ITIL-based) Strong troubleshooting skills across multiple platforms Proficiency in Windows OS, Office 365, Active Directory Experience with service desk tools (e.g., Jira, Spiceworks) Confident using remote support tools and maintaining More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
Solid understanding of networking fundamentals : QoS, VLANs, firewalls. Confident communicator with strong troubleshooting and problem-solving skills. Desirable Skills Experience with Microsoft 365 and Teams telephony integration Understanding of ITIL processes and service desk operations Experience supporting remote or hybrid user environments What Youll Get in Return Competitive salary: £28,000 £35,000 depending on experience Car allowance Bonus and More ❯