risk, technology audit, within a financial institution, licensed money transmitter, or payments related e-commerce function. - A good understanding of IT risk and control frameworks: COBIT, NIST, ISO 27001, ITIL or equivalent. - Understanding of SDLC. PREFERRED QUALIFICATIONS - Certified Information Systems Auditor (CISA) or equivalent IT auditing and risk certification. - Certified Information Security Manager (CISM), Certified in Risk and Information Systems More ❯
that clearly define how Intercity add value Present solutions and summary of proposals to clients. Education and Qualifications A good standard of education. Educated to a degree level desirable. ITIL Foundation desirable Experience and Knowledge: At least five years experience of winning new business within the Managed Service industry. Possess demonstrable experience of managing a complete sales cycle from opportunity More ❯
Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
Service Desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
Service Desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent More ❯
Educated to Master's degree level or equivalent, Degree or Equivalent in IT, ITSM Evidence of management development through Continuous Professional Development and/or formal management course Desirable ITIL 3/4 practitioner or higher Specialist training in areas such as: Cyber Security, Risk Management, PRINCE2, MSP Professinoal Registration Desirable Relevant professional body registration Knowledge, Training & Experience Essential Significant More ❯
documenting and validating requirements and business processes Proven experience with business and operating models, for example GIS operating model Familiarity with industry frameworks and best practice processes, for example ITIL Strong stakeholder engagement and facilitation skills, including workshops and process mapping Thorough understanding of data management principles - data governance, data quality management and data security practices Ability to translate business More ❯
makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. More ❯
Person Specification Education/Qualifications Master's degree in a computer science or related subject, or equivalent experience in large-scale, complex IT solution implementations involving integration/interoperability ITIL V3 certified Experience Extensive experience of working on business-led IT projects as a software developer/integration engineer. Significant recent experience of detailed working with industry-standard integration engines. More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
M Group
literate and competent with Word/Excel/Visio/MS Project Recognised technical courses on related technical products and services CCNA minimum Approved best practise qualifications such as ITIL, ISO Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension More ❯
literate and competent with Word/Excel/Visio/MS Project Recognised technical courses on related technical products and services CCNA minimum Approved best practise qualifications such as ITIL, ISO Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension More ❯
Person specification Education/Qualifications Master's degree in a computer science or related subject, or equivalent experience in large-scale, complex IT solution implementations involving integration/interoperability ITIL V3 certified Experience Extensive experience of working on business-led IT projects as a software developer/integration engineer. Significant recent experience of detailed working with industry-standard integration engines. More ❯
knowledge of international data security and IT governance standards. Ability to integrate AI solutions into business processes. Education: Degree in Computer Science, Information Systems, or related field. Additional certifications (ITIL, CISSP, PMP, ISO27001 Lead Implementer) are a plus. Languages: English — fluent (mandatory). Russian — a plus. Key Performance Indicators (KPIs) Reduction of IT incidents and downtime to the target level More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
WRK DIGITAL LTD
of leading teams and managing people. Experience of working in a 3rd line IT support role: managing IT incidents, requests, problems, and changes in line with industry best practice (ITIL) Up to date knowledge of new technologies, IT solutions and best practice including ISO27001 and ITIL. # Excellent communicator, able to listen, understand, interpret and communicate non-technical and technical More ❯
for farm sites. Minimum 3 years' experience in a technical environment delivering 2nd line support and management capability. Proficient in using system management and monitoring tools. Fully conversant with ITIL principles , with thorough working knowledge of Incident, Change, and Problem Management . More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. Experience and proficiency with SQL. The Package: A base salary up to £60,000, plus bonus. 25 days’ holiday, plus bank holidays, plus wellbeing/ More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. Experience and proficiency with SQL. The Package: A base salary up to £60,000, plus bonus. 25 days’ holiday, plus bank holidays, plus wellbeing/ More ❯
high wycombe, south east england, united kingdom Hybrid / WFH Options
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. Experience and proficiency with SQL. The Package: A base salary up to £60,000, plus bonus. 25 days’ holiday, plus bank holidays, plus wellbeing/ More ❯
for farm sites. Minimum 3 years' experience in a technical environment delivering 2nd line support and management capability. Proficient in using system management and monitoring tools. Fully conversant with ITIL principles , with thorough working knowledge of Incident, Change, and Problem Management .d02fcfcb-6df4-40ee-95cf-3eb059ce3173 More ❯
patterns, and resource allocation. Service Delivery Ensure timely and effective resolution of IT incidents, service requests, and queries. Monitor service desk performance against SLAs and KPIs. Implement and maintain ITIL-based processes and procedures. Customer Experience Promote a customer-focused culture within the service desk team. Handle escalations and ensure high levels of user satisfaction. Communicate effectively with stakeholders at More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
La Fosse
configuration item management. Familiarity with hardware, software, and application CI types in complex environments. Bonus points for experience in global organisations or gaming/entertainment sectors. Nice to Have ITIL v3/4 certification. Experience working with ServiceNow's CSDM framework. 5+ years in IT, with at least 3 years focused on CMDB/Configuration Management. More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Public Sector Resourcing
teamwork . Methodical approach to creating professional, maintainable solutions . Experience working in agile delivery teams . Practical understanding of implementing security and privacy by design . Awareness of ITIL disciplines that govern the running of live services Desirable: . Experience of working within the Public Sector . Experience working with MuleSoft integration tooling Please be aware that this role More ❯
and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯
and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯
Southwark, Greater London, UK Hybrid / WFH Options
Active Care Group
and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯
and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯