warrington, cheshire, north west england, United Kingdom
BlueRose Technologies
S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements and translate them to Functional specification. Works with customer More ❯
portsmouth, hampshire, south east england, United Kingdom
BlueRose Technologies
S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements and translate them to Functional specification. Works with customer More ❯
swindon, wiltshire, south west england, United Kingdom
BlueRose Technologies
S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements and translate them to Functional specification. Works with customer More ❯
preston, lancashire, north west england, United Kingdom
BlueRose Technologies
S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements and translate them to Functional specification. Works with customer More ❯
S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements and translate them to Functional specification. Works with customer More ❯
crawley, west sussex, south east england, United Kingdom
BlueRose Technologies
S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements and translate them to Functional specification. Works with customer More ❯
bolton, greater manchester, north west england, United Kingdom
BlueRose Technologies
S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements and translate them to Functional specification. Works with customer More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, United Kingdom
BlueRose Technologies
S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements and translate them to Functional specification. Works with customer More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
BlueRose Technologies
S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements and translate them to Functional specification. Works with customer More ❯
S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements and translate them to Functional specification. Works with customer More ❯
the ticketing processes 2. Triage and resolve, either individually, with the support of or supporting the wider team 3. Meet or exceed the customer SLA 4. Effective communication to the customer and within the team Infrastructure- 1. A good understanding of network infrastructure & IT ideologies and the interaction between physical More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum 5% Pension, 25 days holiday
network cabling experience Point of sale experience advantageous, but not essential Problem Solving - ability to troubleshoot and resolve issues efficiently, often under tight deadlines (SLA) Excellent time keeping and punctuality Customer focused, with clear and effective communication skills Self-motivated, with a can-do attitude who is keen to solve More ❯
in-7 shift rota covering 24/7/365. The role involves maintaining and troubleshooting fixed/mobile telecom equipment, managing tickets to SLA standards, updating documentation, and performing risk assessments. Tasks also include street cabinet work, preventative maintenance, site surveys, and reporting. Engineer will be required to respond More ❯
training methods on a regular basis. Liaise with the sales, training and customer support teams to ensure that training is delivered within the agreed SLA's. Serve as the Lead contact for client communications, leading and building deep & long-lasting relationships, whilst working with the team to spot any further More ❯
in-7 shift rota covering 24/7/365. The role involves maintaining and troubleshooting fixed/mobile telecom equipment, managing tickets to SLA standards, updating documentation, and performing risk assessments. Tasks also include street cabinet work, preventative maintenance, site surveys, and reporting. Engineer will be required to respond More ❯
in-7 shift rota covering 24/7/365. The role involves maintaining and troubleshooting fixed/mobile telecom equipment, managing tickets to SLA standards, updating documentation, and performing risk assessments. Tasks also include street cabinet work, preventative maintenance, site surveys, and reporting. Engineer will be required to respond More ❯
infrastructure, including health checks and reporting in parallel with managing incidents, problems, requests and changes in line with ITIL best practice and ensuring that SLA's are maintained. What you'll be doing: Managing incidents and problems appropriately within agreed service levels. Perform technical root cause analysis on reoccurring incidents More ❯
and dashboards Other Requirements: Strong communication & collaboration with internal teams Production issue troubleshooting and log analysis experience Familiarity with ITIL practices, ticketing systems, and SLA management Proactive in identifying and resolving production issues Able to collaborate with Dev and L3 teams for incident triage and change reviews Experience managing Major More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Summer Browning Associates
and accuracy of information within the system Manage services from outsource partners to achieve business requirements. Holding Partners to account, including periodic reviews, contracts SLA and KPI management along with capacity management and disaster recovery planning Communicating key plans, requirements, solutions, dependencies, risks and issues and ensuring resources to support More ❯
large AV presentations. Key Responsibilities: Must hold SC Clearance and complete necessary clearance Must be a UK National Manage incoming tickets to meet contractual SLA targets Perform planned maintenance in all meeting rooms Provide room support for large AV presentations Conduct daily room checks to confirm functionality Perform on-site More ❯
the UK. This role involves traveling to client sites to install and configure AV solutions, ensuring high standards of quality and adherence to strict SLA's. Responsibilities: You will travel to client sites, primarily in the North but also across the UK, to install and configure AV solutions. You'll More ❯
the UK. This role involves traveling to client sites to install and configure AV solutions, ensuring high standards of quality and adherence to strict SLA's. Responsibilities: You will travel to client sites, primarily in the North but also across the UK, to install and configure AV solutions. You'll More ❯
according to pre-determined processes. Maintain records of day-to-day work by updating trackers or workflow tools. Meet business metrics and goals, including SLA, productivity, quality, and utilization benchmarks. Understand performance metrics and leverage them to drive business goals. Work in a collaborative environment and contribute to the growth More ❯
and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our More ❯
metrics: Conversion of PQL to Sales Qualified Lead (SQL) and growth in monthly SMB ARR Activation and retention from free to paid Lead-routing SLA and accuracy Quarterly adoption of product insights What we're looking for: A self-starter comfortable working with people and data Experience with online data More ❯