726 to 750 of 1,097 SLA Jobs in England

bug fixing · Liaise with Senior System Administrator and IT Change Management to ensure tickets are prioritised and dealt with in a timely fashion within SLA timeframes · Test the resolution of Bugs in the development environments before being deployed to production · Test new features in the development environments before being deployed More ❯

would love to hear from people who ... To achieve key performance targets as directed in order to maintain optimum customer satisfaction Achieve key SLA's as directed in order to maintain optimum customer satisfaction To respond to call outs in a timely and professional manner, identify and resolve technical More ❯

would love to hear from people who ... To achieve key performance targets as directed in order to maintain optimum customer satisfaction Achieve key SLA's as directed in order to maintain optimum customer satisfaction To respond to call outs in a timely and professional manner, identify and resolve technical More ❯

software, and associated IT peripherals. Log, track, and update all support calls, ensuring they are resolved in a timely manner and in line with SLA targets. Redirect or escalate complex issues to senior members of the IT team where necessary. Maintain excellent communication with users, keeping them informed of the More ❯

software, and associated IT peripherals. Log, track, and update all support calls, ensuring they are resolved in a timely manner and in line with SLA targets. Redirect or escalate complex issues to senior members of the IT team where necessary. Maintain excellent communication with users, keeping them informed of the More ❯

software, and associated IT peripherals. Log, track, and update all support calls, ensuring they are resolved in a timely manner and in line with SLA targets. Redirect or escalate complex issues to senior members of the IT team where necessary. Maintain excellent communication with users, keeping them informed of the More ❯

necessary redeploying colleagues quickly and efficiently. To understand customer ethos and operational priorities and be conversant with the targets contained within the contracts service level agreement and key performance indicators. What you need to succeed at GXO: Experience in motivating and leading teams within a fast-moving logistics environment Strong More ❯

and managing the engineering processes on site, ensuring a high level of service and that works re done in line with KPI's and SLA's. Completing mechanical site audits. Working with on site eng... More ❯

deliver excellence of a business critical 24/7/365 operating environment for a key customer. Accountability for meeting or exceeding against contracted SLA’s in this high availability environment in the delivery of Critical Engineering and Facilities Management services. Own and develop a professional relationship with the client More ❯

deliver excellence of a business critical 24/7/365 operating environment for a key customer. Accountability for meeting or exceeding against contracted SLA’s in this high availability environment in the delivery of Critical Engineering and Facilities Management services. Own and develop a professional relationship with the client More ❯

of internal account management & admin support to the sales team, allowing the sales team to achieve target and providing customer excellence by meeting all SLA’s. Collaborate and work closely with our Vendor Alliances Team and Account Managers to help generate incremental business opportunities through strong customer relationships. To ensure More ❯

role is responsible for trouble shooting, assembly and day to day scheduling of maintenance tasks. It is also critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What you’ll do Drive adherence to company safety policies More ❯

and robotics. Partner with engineering on commissioning of new controls systems. Audit vendor work to provide feedback to leadership on quality of work and SLA performance. Write and/or modify PMs to standardize across the network and increase effectiveness. Who You Are: Experienced in either Automation Engineering, Mechanical Engineering More ❯

and robotics. Partner with engineering on commissioning of new controls systems. Audit vendor work to provide feedback to leadership on quality of work and SLA performance. Write and/or modify PMs to standardize across the network and increase effectiveness. Who You Are: Experienced in either Automation Engineering, Mechanical Engineering More ❯

role is responsible for trouble shooting, assembly and day to day scheduling of maintenance tasks. It is also critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What you’ll do Drive adherence to company safety policies More ❯

role is responsible for trouble shooting, assembly and day to day scheduling of maintenance tasks. It is also critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What you’ll do Drive adherence to company safety policies More ❯

and commissioning within schedule and on budget. QA of Network build including internal and external plant Diagnose and rectify faults on the network within SLA Ensure no unplanned network outages Inspect, observe and perform maintenance programs for the network to ensure it is maintained in optimal condition. Ensure that network More ❯

role is responsible for trouble shooting, assembly and day to day scheduling of maintenance tasks. It is also critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What you’ll do Drive adherence to company safety policies More ❯

Performance Indicators (KPI's) set within the support team which include but are not limited to, Customer Satisfaction (CSAT & NPS), First Response Time, Service Level Agreement, Productivity Working Hours: As we're a global company with global customers, we need to ensure we're available to support 24/7. More ❯

PREFERRED QUALIFICATIONS - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Posted: September 17, 2024 (Updated about 7 hours ago More ❯

Team and wider Service Desk/IT Team members. Application support for Group, Regional & Local applications for our end user community. Maintain IS Support SLA targets and communicate IS KPI dashboard reporting. Responsible for the IS Management System Process & Procedures to ensure compliance. Ensure IS Application Compliance by maintaining documentation More ❯

PREFERRED QUALIFICATIONS Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a More ❯

service level expectations Build strong customer relationships to understand business objectives and align Iron Mountain solutions accordingly. Lead negotiation processes, ensuring pricing, profitability, and SLA agreements meet both customer and company expectations. Manage responses, track activity in Salesforce, and stay updated on Iron Mountain products and industry trends. Identify and More ❯

service level expectations Build strong customer relationships to understand business objectives and align Iron Mountain solutions accordingly. Lead negotiation processes, ensuring pricing, profitability, and SLA agreements meet both customer and company expectations. Manage responses, track activity in Salesforce, and stay updated on Iron Mountain products and industry trends. Identify and More ❯

service level expectations Build strong customer relationships to understand business objectives and align Iron Mountain solutions accordingly. Lead negotiation processes, ensuring pricing, profitability, and SLA agreements meet both customer and company expectations. Manage responses, track activity in Salesforce, and stay updated on Iron Mountain products and industry trends. Identify and More ❯