751 to 775 of 1,117 SLA Jobs in England

and robotics. Partner with engineering on commissioning of new controls systems. Audit vendor work to provide feedback to leadership on quality of work and SLA performance. Write and/or modify PMs to standardize across the network and increase effectiveness. Who You Are: Experienced in either Automation Engineering, Mechanical Engineering More ❯

and robotics. Partner with engineering on commissioning of new controls systems. Audit vendor work to provide feedback to leadership on quality of work and SLA performance. Write and/or modify PMs to standardize across the network and increase effectiveness. Who You Are: Experienced in either Automation Engineering, Mechanical Engineering More ❯

role is responsible for trouble shooting, assembly and day to day scheduling of maintenance tasks. It is also critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What you’ll do Drive adherence to company safety policies More ❯

role is responsible for trouble shooting, assembly and day to day scheduling of maintenance tasks. It is also critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What you’ll do Drive adherence to company safety policies More ❯

and commissioning within schedule and on budget. QA of Network build including internal and external plant Diagnose and rectify faults on the network within SLA Ensure no unplanned network outages Inspect, observe and perform maintenance programs for the network to ensure it is maintained in optimal condition. Ensure that network More ❯

role is responsible for trouble shooting, assembly and day to day scheduling of maintenance tasks. It is also critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What you’ll do Drive adherence to company safety policies More ❯

Performance Indicators (KPI's) set within the support team which include but are not limited to, Customer Satisfaction (CSAT & NPS), First Response Time, Service Level Agreement, Productivity Working Hours: As we're a global company with global customers, we need to ensure we're available to support 24/7. More ❯

PREFERRED QUALIFICATIONS - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Posted: September 17, 2024 (Updated about 7 hours ago More ❯

Team and wider Service Desk/IT Team members. Application support for Group, Regional & Local applications for our end user community. Maintain IS Support SLA targets and communicate IS KPI dashboard reporting. Responsible for the IS Management System Process & Procedures to ensure compliance. Ensure IS Application Compliance by maintaining documentation More ❯

PREFERRED QUALIFICATIONS Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a More ❯

service level expectations Build strong customer relationships to understand business objectives and align Iron Mountain solutions accordingly. Lead negotiation processes, ensuring pricing, profitability, and SLA agreements meet both customer and company expectations. Manage responses, track activity in Salesforce, and stay updated on Iron Mountain products and industry trends. Identify and More ❯

service level expectations Build strong customer relationships to understand business objectives and align Iron Mountain solutions accordingly. Lead negotiation processes, ensuring pricing, profitability, and SLA agreements meet both customer and company expectations. Manage responses, track activity in Salesforce, and stay updated on Iron Mountain products and industry trends. Identify and More ❯

service level expectations Build strong customer relationships to understand business objectives and align Iron Mountain solutions accordingly. Lead negotiation processes, ensuring pricing, profitability, and SLA agreements meet both customer and company expectations. Manage responses, track activity in Salesforce, and stay updated on Iron Mountain products and industry trends. Identify and More ❯

service level expectations Build strong customer relationships to understand business objectives and align Iron Mountain solutions accordingly. Lead negotiation processes, ensuring pricing, profitability, and SLA agreements meet both customer and company expectations. Manage responses, track activity in Salesforce, and stay updated on Iron Mountain products and industry trends. Identify and More ❯

knowledge is current and thorough Maintain an organized and time efficient work ethic Respond to workstation assessment requests and complete all subsequent documentation within SLA agreed timescales Maintain regular contact with customer service and regional sales teams Minimize travel and subsidiary costs Undertake all necessary preparation prior to meetings Maintain More ❯

box' thinking to identify opportunities and bring innovative solutions that exceed customer expectations. Able to proactively manage client requests across teams, deliver within contracted SLA and keep stakeholders informed on status and resolution dates. Provide exceptional levels of customer service, retain and cultivate accounts. Experience Requirements Prior experience working for More ❯

first line of response for their clients' urgent technical needs, ensuring that systems are quickly repaired and restored to full functionality within the agreed SLA time frames. Key Responsibilities: Attend and resolve reactive call-outs for fire and security systems, including fire alarms, CCTV, intruder alarms, and access control. Diagnose More ❯

to the property portfolio, ensuring no financial penalties. Ensure site compliance with statutory regulations. Prepare regular reports (as requested by the General Manager) on SLA compliance, issues, actions taken, and escalations. Participate in the company's Health and Safety Policy and report hazards or defects to the General Manager. Conduct More ❯

are being completed from diary, to parts, to scheduling, ensuring that works are being booked in correctly and on time in line with the SLA's for the contract. Respond to issues and resolve queries raised by the client in a prompt and professional manner. Ensure emergency works are reacted More ❯

are being completed from diary, to parts, to scheduling, ensuring that works are being booked in correctly and on time in line with the SLA's for the contract. Respond to issues and resolve queries raised by the client in a prompt and professional manner. Ensure emergency works are reacted More ❯

DBS checks previously. Your new role Listen and respond to users and maintain a high standard of communication and service through to resolution Meet SLA requirements for rapid response and prompt resolution Respond to tickets and reports, providing support and guidance to diagnose and resolve issues where possible or escalating More ❯

you will be expected to multitask and prioritize issues/requests, which many carry operational/financial/reputational risk, whilst adhering to agreed SLA’s and processes. Ideas on how processes and procedures can be improved or new ideas on how to improve our Support model would be both More ❯

delivery across multiple programmes. Key responsibilities: Lead supplier contract reviews and negotiations to drive efficiency and reduce risk. Implement robust governance models, including tiering, SLA/KPI tracking, and compliance oversight. Manage supplier onboarding, performance reviews, and lifecycle management. Collaborate with technology teams to ensure supplier resources are deployed effectively More ❯

experience of CCTV, IP Networks, EACS, CIS, PAVA Server Environments and copper/fibre. Proven IT skills (laptop, Office 365) Experience of working with SLA driven maintenance contracts Full UK Driving Licence What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the More ❯

of network access and data management. Provide top-tier third-line support, solving sophisticated issues and ensuring the highest level of service. Work within SLA structures, responding to and resolving incidents efficiently. Give to the creation of documentation for proposals, ensuring all project processes are well documented. Supply your expertise More ❯