ITIL Contracts in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 10 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 22 12 13
Rank change year-on-year -10 +1 -4
Contract jobs citing ITIL 122 209 252
As % of all contract jobs advertised in the East of England 6.46% 10.45% 9.88%
As % of the Processes & Methodologies category 7.56% 11.93% 11.22%
Number of daily rates quoted 37 107 141
10th Percentile £178 £200 £125
25th Percentile £235 £224 £183
Median daily rate (50th Percentile) £425 £375 £313
Median % change year-on-year +13.33% +20.00% +38.89%
75th Percentile £550 £538 £525
90th Percentile £689 £575 £625
England median daily rate £495 £475 £450
% change year-on-year +4.21% +5.56% +3.21%
Number of hourly rates quoted 70 63 83
10th Percentile £14.00 £13.29 -
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £14.48 £13.66 £13.66
Median % change year-on-year +6.00% - -8.93%
75th Percentile £16.30 £15.75 £15.75
90th Percentile £21.37 £21.26 £18.93
England median hourly rate £17.69 £18.50 £15.50
% change year-on-year -4.38% +19.35% -18.42%

All Process and Methodology Skills
East of England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,613 1,752 2,246
As % of all contract IT jobs advertised in the East of England 85.34% 87.60% 88.08%
Number of daily rates quoted 678 1,014 1,277
10th Percentile £204 £205 £185
25th Percentile £332 £325 £345
Median daily rate (50th Percentile) £475 £475 £475
Median % change year-on-year - - +11.76%
75th Percentile £575 £600 £563
90th Percentile £678 £700 £663
England median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 610 337 376
10th Percentile £14.16 £13.41 £12.50
25th Percentile £15.39 £14.25 £13.25
Median hourly rate £40.14 £22.00 £15.50
Median % change year-on-year +82.44% +41.94% -15.16%
75th Percentile £61.88 £65.00 £39.55
90th Percentile £75.25 £70.00 £60.00
England median hourly rate £37.18 £37.50 £25.00
% change year-on-year -0.85% +50.00% +6.38%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing ITIL in the East of England.

Daily rate trend for ITIL in the East of England

ITIL
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing ITIL in the East of England over the 6 months to 10 May 2024.

Daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing ITIL in the East of England.

Hourly rate trend for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire -3 71 £240 -17.95% 24
Hertfordshire -33 25 £365 -14.12% 29
Bedfordshire -3 15 £650 +200.23% 4
Suffolk +14 7 £328 -2.96% 7
Essex -14 3 £649 +42.25% 6
Norfolk +1 1 - - 6
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (11.48%) Microsoft Exchange
2 8 (6.56%) SharePoint
3 1 (0.82%) Apache
3 1 (0.82%) Tomcat
Applications
1 13 (10.66%) Microsoft Excel
1 13 (10.66%) Microsoft PowerPoint
2 3 (2.46%) Microsoft Office
3 1 (0.82%) AutoCAD
Business Applications
1 5 (4.10%) SAP S/4HANA
2 2 (1.64%) Salesforce CRM
3 1 (0.82%) SAP HCM
Cloud Services
1 57 (46.72%) Microsoft 365
2 11 (9.02%) Azure
3 3 (2.46%) AWS
4 2 (1.64%) SaaS
5 1 (0.82%) GCP
5 1 (0.82%) OneDrive
Communications & Networking
1 41 (33.61%) Wi-Fi
2 6 (4.92%) VPN
3 4 (3.28%) Wireless
4 3 (2.46%) LAN
4 3 (2.46%) Structured Cabling
4 3 (2.46%) WAN
5 2 (1.64%) VLAN
6 1 (0.82%) Cisco Wireless
6 1 (0.82%) DHCP
6 1 (0.82%) DNS
6 1 (0.82%) Kerberos
6 1 (0.82%) NAS
6 1 (0.82%) PBX
6 1 (0.82%) SAN
6 1 (0.82%) TCP/IP
6 1 (0.82%) VoIP
Database & Business Intelligence
1 2 (1.64%) SQL Server
Development Applications
1 2 (1.64%) JIRA
2 1 (0.82%) MSI
General
1 50 (40.98%) Social Skills
2 29 (23.77%) Retail
3 8 (6.56%) Analytical Skills
4 7 (5.74%) Finance
5 6 (4.92%) Manufacturing
5 6 (4.92%) Marketing
6 4 (3.28%) Pharmaceutical
6 4 (3.28%) Public Sector
7 3 (2.46%) Influencing Skills
7 3 (2.46%) Organisational Skills
8 2 (1.64%) Games
9 1 (0.82%) Advertising
9 1 (0.82%) Electronics
9 1 (0.82%) Inclusion and Diversity
9 1 (0.82%) Local Government
9 1 (0.82%) Telecoms
Job Titles
1 78 (63.93%) Analyst
2 70 (57.38%) Service Analyst
2 70 (57.38%) Service Desk Analyst
3 15 (12.30%) Technical Analyst
4 13 (10.66%) 1st Line Service Desk Analyst
4 13 (10.66%) Call Centre Analyst
4 13 (10.66%) Customer Analyst
4 13 (10.66%) Customer Service Analyst
5 12 (9.84%) Support Engineer
6 9 (7.38%) Technical Services Analyst
7 6 (4.92%) Linux Engineer
7 6 (4.92%) Support Analyst
7 6 (4.92%) Technical Support
7 6 (4.92%) Technical Support Analyst
8 5 (4.10%) Developer
9 4 (3.28%) 2nd Line Engineer
9 4 (3.28%) 2nd Line Support
9 4 (3.28%) 2nd Line Support Engineer
9 4 (3.28%) Consultant
9 4 (3.28%) Service Delivery Engineer
Libraries, Frameworks & Software Standards
1 4 (3.28%) CSS
1 4 (3.28%) HTML
2 2 (1.64%) Lightning Web Components
2 2 (1.64%) REST
2 2 (1.64%) Visualforce
3 1 (0.82%) LDAP
3 1 (0.82%) Middleware
3 1 (0.82%) Software Packaging
Miscellaneous
1 4 (3.28%) CMDB
1 4 (3.28%) iPad
1 4 (3.28%) iPhone
2 3 (2.46%) Clustering
2 3 (2.46%) NHS
2 3 (2.46%) Self-Motivation
3 2 (1.64%) Data Centre
3 2 (1.64%) Product Ownership
4 1 (0.82%) CSOC
4 1 (0.82%) Data Protection Act
4 1 (0.82%) Driving Licence
4 1 (0.82%) Legacy Systems
4 1 (0.82%) Management Information System
4 1 (0.82%) Marketing Technology
4 1 (0.82%) PMI
4 1 (0.82%) Replication
4 1 (0.82%) Security Operations Centre
Operating Systems
1 30 (24.59%) Windows
2 8 (6.56%) Windows Server
3 7 (5.74%) Linux
4 4 (3.28%) Solaris
4 4 (3.28%) Unix
4 4 (3.28%) Windows 10
5 1 (0.82%) AIX
5 1 (0.82%) Android
5 1 (0.82%) Red Hat Enterprise Linux
5 1 (0.82%) Windows Server 2016
Processes & Methodologies
1 81 (66.39%) Customer Service
2 58 (47.54%) Incident Management
3 41 (33.61%) Problem-Solving
4 36 (29.51%) Service Delivery
5 29 (23.77%) Mathematics
6 21 (17.21%) Service Management
7 17 (13.93%) Problem Management
8 16 (13.11%) ITSM
9 10 (8.20%) Knowledge Management
9 10 (8.20%) PRINCE2
10 8 (6.56%) Change Management
11 7 (5.74%) Project Management
11 7 (5.74%) Service Design
12 6 (4.92%) Customer-Centricity
13 5 (4.10%) Agile
13 5 (4.10%) Line Management
13 5 (4.10%) Project Delivery
14 4 (3.28%) Computer Science
14 4 (3.28%) High Availability
14 4 (3.28%) Root Cause Analysis
Programming Languages
1 4 (3.28%) JavaScript
2 2 (1.64%) Apex Code
2 2 (1.64%) SQL
3 1 (0.82%) PowerShell
Qualifications
1 50 (40.98%) Microsoft Certification
2 45 (36.89%) MCSA
3 41 (33.61%) A+ Certification
4 32 (26.23%) Security Cleared
5 29 (23.77%) MCP
6 27 (22.13%) SC Cleared
7 20 (16.39%) Degree
8 19 (15.57%) Cisco Certification
9 14 (11.48%) CCNA
10 5 (4.10%) MCSE
11 4 (3.28%) BPSS Clearance
11 4 (3.28%) ITIL Certification
11 4 (3.28%) PMI Certification
11 4 (3.28%) PMP
12 3 (2.46%) Computer Science Degree
12 3 (2.46%) DV Cleared
12 3 (2.46%) ECDL
12 3 (2.46%) ITIL Foundation Certificate
13 2 (1.64%) CCENT
13 2 (1.64%) CISSP
Quality Assurance & Compliance
1 8 (6.56%) ISO/IEC 27001
2 4 (3.28%) SLA
3 2 (1.64%) Data Quality
4 1 (0.82%) NIST
System Software
1 39 (31.97%) Active Directory
2 6 (4.92%) VMware Infrastructure
3 3 (2.46%) Hyper-V
3 3 (2.46%) VMware ESXi
3 3 (2.46%) VMware Workstation
Systems Management
1 10 (8.20%) SCCM
2 3 (2.46%) Ansible
2 3 (2.46%) Kubernetes
2 3 (2.46%) Microsoft Intune
2 3 (2.46%) Rancher
2 3 (2.46%) Red Hat Satellite
2 3 (2.46%) SCOM
2 3 (2.46%) Tivoli Identity Manager
3 2 (1.64%) HP Quality Center
Vendors
1 54 (44.26%) ServiceNow
2 52 (42.62%) Citrix
3 34 (27.87%) Microsoft
4 12 (9.84%) Cisco
5 6 (4.92%) VMware
6 3 (2.46%) Dell
6 3 (2.46%) HP
6 3 (2.46%) IBM
6 3 (2.46%) McAfee
6 3 (2.46%) NetApp
6 3 (2.46%) Red Hat
7 2 (1.64%) Salesforce
7 2 (1.64%) Salesforce Marketing Cloud
8 1 (0.82%) BMC
8 1 (0.82%) Darktrace
8 1 (0.82%) FireEye
8 1 (0.82%) Fujitsu
8 1 (0.82%) Google
8 1 (0.82%) SAP
8 1 (0.82%) ScienceLogic