ITIL Jobs in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 41 55 72
Rank change year-on-year +14 +17 -13
Permanent jobs citing ITIL 4,154 5,049 6,617
As % of all permanent jobs advertised in England 4.87% 5.48% 4.99%
As % of the Processes & Methodologies category 5.68% 5.73% 5.22%
Number of salaries quoted 3,304 3,745 5,091
10th Percentile £27,276 £28,000 £26,500
25th Percentile £34,000 £35,000 £35,200
Median annual salary (50th Percentile) £49,000 £47,500 £47,501
Median % change year-on-year +3.16% 0.00% +5.56%
75th Percentile £62,500 £63,750 £62,500
90th Percentile £75,500 £77,500 £73,750
UK median annual salary £49,990 £47,500 £48,000
% change year-on-year +5.24% -1.04% +6.67%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 73,083 88,114 126,874
As % of all permanent jobs advertised in England 85.76% 95.63% 95.67%
Number of salaries quoted 53,858 52,089 73,941
10th Percentile £29,000 £34,308 £33,500
25th Percentile £39,750 £46,000 £44,250
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,650 £82,500 £80,000
90th Percentile £93,750 £101,250 £97,500
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 5 May 2024.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +13 1,114 £58,500 +6.07% 232
North of England +25 920 £42,500 +6.25% 176
South East +8 860 £50,000 +11.11% 154
Midlands -12 512 £42,500 -5.56% 104
North West +8 465 £43,500 +0.55% 98
South West +6 456 £50,000 +11.11% 90
West Midlands -10 358 £47,023 -1.01% 65
East of England +14 306 £37,500 -25.00% 66
Yorkshire +33 304 £41,774 +4.44% 49
East Midlands +2 152 £32,500 -19.75% 39
North East +9 151 £35,000 -7.28% 30
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 483 (11.63%) Microsoft Exchange
2 301 (7.25%) SharePoint
3 37 (0.89%) CMS
4 35 (0.84%) Confluence
5 32 (0.77%) Skype for Business
6 25 (0.60%) IIS
7 22 (0.53%) WebLogic
8 11 (0.26%) OpenStack
9 9 (0.22%) IBM Notes
10 8 (0.19%) Exchange Server 2013
11 7 (0.17%) Apache
11 7 (0.17%) WebSphere
12 6 (0.14%) EPiServer
12 6 (0.14%) Exchange Server 2000
12 6 (0.14%) SharePoint 2010
13 5 (0.12%) Exchange Server 2010
13 5 (0.12%) Oracle Workflow
13 5 (0.12%) SAS
13 5 (0.12%) SharePoint 2013
13 5 (0.12%) WordPress
Applications
1 505 (12.16%) Microsoft Office
2 143 (3.44%) Microsoft Excel
3 47 (1.13%) Microsoft PowerPoint
4 32 (0.77%) MS Visio
5 17 (0.41%) Microsoft Project
6 12 (0.29%) Trello
7 5 (0.12%) Spreadsheet
8 4 (0.096%) SPSS
9 2 (0.048%) CATIA
9 2 (0.048%) Chatbot
9 2 (0.048%) NASTRAN
10 1 (0.024%) Adobe Creative Suite
Business Applications
1 75 (1.81%) Dynamics CRM
2 35 (0.84%) Sparx Enterprise Architect
3 34 (0.82%) NEC Housing
3 34 (0.82%) Remedy ITSM
4 15 (0.36%) Fidessa
5 13 (0.31%) Infor SunSystems
5 13 (0.31%) iTrent
6 11 (0.26%) PlanetPress Connect
6 11 (0.26%) SAP S/4HANA
7 10 (0.24%) NetSuite
8 9 (0.22%) SAP CX
9 7 (0.17%) Dynamics GP
9 7 (0.17%) Elite 3E
10 6 (0.14%) Aladdin
10 6 (0.14%) thinkFolio
10 6 (0.14%) Workday HCM
11 5 (0.12%) Oracle Applications
11 5 (0.12%) Oracle EBS R12
11 5 (0.12%) Oracle ERP
11 5 (0.12%) Oracle Payroll
Cloud Services
1 1,277 (30.74%) Microsoft 365
2 1,159 (27.90%) Azure
3 320 (7.70%) AWS
4 286 (6.88%) Entra ID
5 202 (4.86%) Power Platform
6 152 (3.66%) SaaS
7 150 (3.61%) IaaS
8 116 (2.79%) Azure DevOps
9 99 (2.38%) PaaS
10 93 (2.24%) OneDrive
11 79 (1.90%) PowerApps
12 69 (1.66%) Power Automate
13 66 (1.59%) Cloud Computing
14 55 (1.32%) GCP
15 51 (1.23%) Dynamics 365
16 50 (1.20%) Mimecast
17 32 (0.77%) WhatsApp
18 31 (0.75%) OpenShift
19 28 (0.67%) Azure Data Factory
19 28 (0.67%) Azure Logic Apps
Communications & Networking
1 485 (11.68%) Firewall
2 404 (9.73%) DNS
3 323 (7.78%) DHCP
4 313 (7.53%) LAN
4 313 (7.53%) WAN
5 229 (5.51%) TCP/IP
6 205 (4.94%) VPN
7 168 (4.04%) SAN
8 146 (3.51%) Wireless
9 126 (3.03%) Network Security
10 124 (2.99%) Wi-Fi
11 92 (2.21%) VoIP
12 79 (1.90%) VLAN
13 66 (1.59%) SD-WAN
14 61 (1.47%) Internet
15 58 (1.40%) MPLS
16 54 (1.30%) Remote Desktop
17 41 (0.99%) Skype
18 39 (0.94%) Cisco IOS
19 37 (0.89%) SNMP
Database & Business Intelligence
1 247 (5.95%) SQL Server
2 120 (2.89%) Power BI
3 69 (1.66%) Relational Database
4 59 (1.42%) Data Warehouse
5 58 (1.40%) Amazon RDS
6 48 (1.16%) MySQL
7 38 (0.91%) SQL Server Reporting Services
8 37 (0.89%) SQL Server Integration Services
9 31 (0.75%) Oracle Database
10 28 (0.67%) Azure SQL Database
11 23 (0.55%) Elasticsearch
12 19 (0.46%) PostgreSQL
13 17 (0.41%) Oracle Database 12c
14 16 (0.39%) Big Data
14 16 (0.39%) BusinessObjects
15 9 (0.22%) Tableau
16 8 (0.19%) MariaDB
17 7 (0.17%) Data Lake
17 7 (0.17%) RDBMS
17 7 (0.17%) SQL Server Analysis Services
Development Applications
1 141 (3.39%) JIRA
2 38 (0.91%) GitLab
3 32 (0.77%) Git
4 21 (0.51%) Artifactory
5 20 (0.48%) Jenkins
6 19 (0.46%) SQL Server Management Studio (SSMS)
7 17 (0.41%) Eclipse
7 17 (0.41%) Visual Studio
8 14 (0.34%) MSI
9 11 (0.26%) IBM UrbanCode
10 7 (0.17%) Team Foundation Server
11 6 (0.14%) Rational DOORS
12 5 (0.12%) AdminStudio
12 5 (0.12%) HP UFT
12 5 (0.12%) Hudson
12 5 (0.12%) JMeter
12 5 (0.12%) LoadRunner
12 5 (0.12%) MSTest
12 5 (0.12%) Selenium
12 5 (0.12%) Toad
General
1 1,594 (38.37%) Social Skills
2 818 (19.69%) Finance
3 488 (11.75%) Analytical Skills
4 207 (4.98%) Inclusion and Diversity
5 206 (4.96%) Public Sector
6 201 (4.84%) Legal
7 197 (4.74%) Organisational Skills
8 180 (4.33%) Law
9 131 (3.15%) Retail
10 123 (2.96%) Telecoms
11 103 (2.48%) Banking
12 77 (1.85%) Presentation Skills
13 74 (1.78%) Manufacturing
14 62 (1.49%) Police
15 57 (1.37%) Influencing Skills
16 48 (1.16%) Pharmaceutical
17 47 (1.13%) Automotive
17 47 (1.13%) Documentation Skills
18 42 (1.01%) Local Government
19 27 (0.65%) Aerospace
Job Titles
1 841 (20.25%) Analyst
2 453 (10.91%) Senior
3 409 (9.85%) IT Support
4 394 (9.48%) Support Engineer
5 341 (8.21%) Infrastructure Engineer
5 341 (8.21%) Lead
6 331 (7.97%) Service Manager
7 315 (7.58%) IT Manager
8 300 (7.22%) Support Analyst
9 278 (6.69%) IT Engineer
10 247 (5.95%) Service Analyst
11 232 (5.58%) IT Analyst
12 187 (4.50%) Service Desk Analyst
13 180 (4.33%) Team Leader
14 172 (4.14%) IT Support Engineer
15 159 (3.83%) Applications Support
16 152 (3.66%) 2nd Line Support
17 135 (3.25%) Network Engineer
18 133 (3.20%) Architect
19 129 (3.11%) Delivery Manager
Libraries, Frameworks & Software Standards
1 113 (2.72%) .NET
2 70 (1.69%) Web Services
3 69 (1.66%) HTML
4 64 (1.54%) CSS
5 62 (1.49%) EDI
6 59 (1.42%) XML
7 41 (0.99%) REST
8 40 (0.96%) JSON
9 38 (0.91%) LDAP
9 38 (0.91%) SOAP
10 35 (0.84%) AngularJS
11 33 (0.79%) .NET Framework
12 26 (0.63%) FIX Protocol
13 25 (0.60%) J2EE
14 23 (0.55%) Spring
15 22 (0.53%) ARM Templates
15 22 (0.53%) Java EE
16 20 (0.48%) Ajax
16 20 (0.48%) Middleware
16 20 (0.48%) Twitter Bootstrap
Miscellaneous
1 298 (7.17%) Management Information System
2 276 (6.64%) Data Centre
3 221 (5.32%) Driving Licence
4 166 (4.00%) Self-Motivation
5 91 (2.19%) Onboarding
6 87 (2.09%) CMDB
7 78 (1.88%) Public Cloud
8 72 (1.73%) Product Ownership
9 57 (1.37%) Replication
10 56 (1.35%) PKI
11 51 (1.23%) Enterprise Software
12 50 (1.20%) Video Conferencing
13 46 (1.11%) Fat Client
13 46 (1.11%) Thin Client
14 38 (0.91%) iPad
15 37 (0.89%) Hybrid Cloud
16 34 (0.82%) Enterprise Storage
17 33 (0.79%) Smartphone
18 31 (0.75%) Cyber Threat
19 30 (0.72%) iPhone
Operating Systems
1 1,491 (35.89%) Windows
2 589 (14.18%) Windows Server
3 495 (11.92%) Windows 10
4 277 (6.67%) Linux
5 163 (3.92%) Windows Server 2016
6 157 (3.78%) Windows 7
7 151 (3.64%) Unix
8 144 (3.47%) Windows Server 2019
9 120 (2.89%) Windows Server 2012
10 100 (2.41%) Android
11 67 (1.61%) Apple iOS
12 54 (1.30%) Mac OS
13 51 (1.23%) Windows 8
14 50 (1.20%) Windows Server 2008
15 41 (0.99%) CentOS
16 35 (0.84%) Red Hat Enterprise Linux
17 21 (0.51%) Ubuntu
18 20 (0.48%) CoreOS
19 18 (0.43%) Windows NT
20 17 (0.41%) Windows XP
Processes & Methodologies
1 1,020 (24.55%) Service Management
2 985 (23.71%) Problem-Solving
3 822 (19.79%) Customer Service
4 781 (18.80%) Service Delivery
5 767 (18.46%) ITSM
6 562 (13.53%) Agile
7 552 (13.29%) Change Management
8 478 (11.51%) Infrastructure Engineering
9 477 (11.48%) Project Management
10 457 (11.00%) Incident Management
11 408 (9.82%) Problem Management
12 402 (9.68%) Cybersecurity
13 401 (9.65%) Continuous Improvement
14 386 (9.29%) Mentoring
15 349 (8.40%) Roadmaps
16 323 (7.78%) Stakeholder Management
17 313 (7.53%) DevOps
18 290 (6.98%) PRINCE2
19 258 (6.21%) Disaster Recovery
20 241 (5.80%) Coaching
Programming Languages
1 421 (10.13%) SQL
2 348 (8.38%) PowerShell
3 132 (3.18%) Python
4 125 (3.01%) JavaScript
5 79 (1.90%) Bash
6 78 (1.88%) T-SQL
7 60 (1.44%) C#
8 56 (1.35%) Java
9 49 (1.18%) Perl
10 30 (0.72%) PL/SQL
11 26 (0.63%) Shell Script
12 19 (0.46%) COBOL
12 19 (0.46%) Ruby
12 19 (0.46%) VB
13 18 (0.43%) Bicep
14 15 (0.36%) VBScript
15 14 (0.34%) RPG
16 12 (0.29%) Groovy
17 10 (0.24%) PHP
17 10 (0.24%) Swift
Qualifications
1 853 (20.53%) Degree
2 544 (13.10%) Security Cleared
3 319 (7.68%) ITIL Certification
4 309 (7.44%) SC Cleared
5 278 (6.69%) Microsoft Certification
6 205 (4.94%) Cisco Certification
7 191 (4.60%) DV Cleared
8 167 (4.02%) CCNA
9 142 (3.42%) ITIL Foundation Certificate
10 109 (2.62%) Azure Certification
11 107 (2.58%) Computer Science Degree
12 105 (2.53%) CISSP
13 102 (2.46%) A+ Certification
14 96 (2.31%) CCNP
15 93 (2.24%) DBS Check
15 93 (2.24%) PMI Certification
16 81 (1.95%) PMP
17 71 (1.71%) MCSE
18 66 (1.59%) Master's Degree
19 64 (1.54%) BPSS Clearance
Quality Assurance & Compliance
1 508 (12.23%) SLA
2 183 (4.41%) ISO/IEC 27001
3 130 (3.13%) GDPR
4 118 (2.84%) Cyber Essentials
5 56 (1.35%) NIST
6 54 (1.30%) COBIT
7 49 (1.18%) QA
8 41 (0.99%) Accessibility
8 41 (0.99%) Data Quality
9 39 (0.94%) PCI DSS
9 39 (0.94%) Sarbanes-Oxley
10 27 (0.65%) GRC
11 22 (0.53%) PMO
12 20 (0.48%) ISO/IEC 20000
13 18 (0.43%) ISO 9001
13 18 (0.43%) NCSC
14 15 (0.36%) Cyber Essentials PLUS
15 14 (0.34%) HIPAA
15 14 (0.34%) ITGC
16 8 (0.19%) SOC 2
System Software
1 1,164 (28.02%) Active Directory
2 447 (10.76%) VMware Infrastructure
3 282 (6.79%) Hyper-V
4 79 (1.90%) vSphere
5 69 (1.66%) XenApp
6 65 (1.56%) XenDesktop
7 61 (1.47%) Virtual Desktop
8 57 (1.37%) Virtual Machines
9 56 (1.35%) Firmware
9 56 (1.35%) VMware ESXi
10 47 (1.13%) VirtualBox
11 42 (1.01%) Docker
12 18 (0.43%) Terminal Services
13 15 (0.36%) Microsoft App-V
13 15 (0.36%) Virtual Servers
14 7 (0.17%) IAG
15 6 (0.14%) VMware Workstation
16 5 (0.12%) BitLocker
17 4 (0.096%) Microsoft Virtual Server
17 4 (0.096%) pfSense
Systems Management
1 307 (7.39%) SCCM
2 306 (7.37%) Microsoft Intune
3 112 (2.70%) Terraform
4 93 (2.24%) Ansible
5 76 (1.83%) WSUS
6 72 (1.73%) Kubernetes
7 71 (1.71%) SCOM
8 64 (1.54%) Single Sign-On
9 37 (0.89%) Jamf Pro
10 34 (0.82%) Puppet
10 34 (0.82%) vCenter Server
11 29 (0.70%) Active Directory Federation Services
12 28 (0.67%) NetBackup
13 22 (0.53%) OpenSSO
14 19 (0.46%) FortiGate
14 19 (0.46%) ZABBIX
15 16 (0.39%) Backup Exec
16 15 (0.36%) Progress Chef
17 14 (0.34%) EMC NetWorker
17 14 (0.34%) Nessus
Vendors
1 1,763 (42.44%) Microsoft
2 609 (14.66%) VMware
3 380 (9.15%) Cisco
4 320 (7.70%) ServiceNow
5 253 (6.09%) Citrix
6 171 (4.12%) HP
7 167 (4.02%) Oracle
8 136 (3.27%) Apple
9 123 (2.96%) Veeam
10 97 (2.34%) Dell
11 96 (2.31%) Meraki
12 94 (2.26%) SAP
13 90 (2.17%) IBM
14 67 (1.61%) Fortinet
15 66 (1.59%) Remedy
16 60 (1.44%) Salesforce
16 60 (1.44%) Sophos
17 57 (1.37%) Palo Alto
18 55 (1.32%) Google
18 55 (1.32%) Red Hat