Period
to 23 November 2017

The median contractor rate for an IT Support Analyst was £173 per day in advertised job vacancies in London during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support Analyst
England > London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 558 513 521
Rank change year-on-year -45 +8 +1
Contract jobs requiring an IT Support Analyst 77 106 108
As % of all contract IT jobs advertised in London 0.16% 0.23% 0.23%
As % of the Job Titles category 0.17% 0.25% 0.24%
Number of daily rates quoted 62 67 54
London median daily rate £173 £160 £148
Median daily rate % change year-on-year +7.81% +8.47% -7.81%
10th Percentile £106 £100 £105
90th Percentile £314 £358 £213
England median daily rate £163 £160 £160
% change year-on-year +1.56% - -1.54%
Number of hourly rates quoted 11 19 20
London median hourly rate £20.00 £15.00 £16.25
Median hourly rate % change year-on-year +33.33% -7.69% -4.41%
10th Percentile £10.25 £10.50 £13.69
90th Percentile £26.40 £29.75 £24.25
England median hourly rate £13.00 £14.00 £14.00
% change year-on-year -7.14% - -10.40%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44677 42926 44295
% of contract IT jobs with a recognized job title 94.83% 94.98% 95.04%
Number of daily rates quoted 32353 30510 31225
London median daily rate £498 £463 £450
Median daily rate % change year-on-year +7.57% +2.78% +5.88%
10th Percentile £300 £288 £268
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 549 563 683
London median hourly rate £20.50 £19.23 £19.00
Median hourly rate % change year-on-year +6.60% +1.21% +8.57%
10th Percentile £12.50 £11.50 £11.25
90th Percentile £47.83 £50.00 £47.77
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

IT Support Analyst
Job Vacancy Trend in London

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for IT Support Analyst in London

IT Support Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support Analyst in London.

Contractor daily rate trend for IT Support Analyst in London

IT Support Analyst
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing IT Support Analyst in London over the 6 months to 23 November 2017.

Contractor daily rate histogram for IT Support Analyst in London

IT Support Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support Analyst in London.

Contractor hourly rate trend for IT Support Analyst in London

IT Support Analyst
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing IT Support Analyst in London over the 6 months to 23 November 2017.

Contractor hourly rate histogram for IT Support Analyst in London

IT Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the London region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -8 19 £180 +5.88% 6
West London -10 4 £173 +53.33% 3
East London - 4 £130 - 1
South London -35 2 £243 +113.66% 1
North London -13 1 £110 -9.65%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 23 November 2017, IT Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring IT Support Analyst in the job title.

1 51 (66.23%) Windows
2 36 (46.75%) Active Directory
3 32 (41.56%) Microsoft
4 26 (33.77%) Windows 7
5 17 (22.08%) Microsoft Office
5 17 (22.08%) Office 365
6 16 (20.78%) Windows 10
7 15 (19.48%) ITIL
7 15 (19.48%) Finance
8 10 (12.99%) MS Exchange
9 9 (11.69%) LAN
9 9 (11.69%) Cisco
9 9 (11.69%) Windows Server
10 8 (10.39%) Citrix
10 8 (10.39%) Apple
10 8 (10.39%) Law
10 8 (10.39%) SCCM
11 7 (9.09%) Legal
11 7 (9.09%) WAN
12 6 (7.79%) SharePoint
12 6 (7.79%) SQL
12 6 (7.79%) Mac OS X
12 6 (7.79%) IBM
12 6 (7.79%) Wi-Fi
12 6 (7.79%) Wireless
12 6 (7.79%) Skype for Business
13 5 (6.49%) Windows Server 2012
13 5 (6.49%) Security Cleared
13 5 (6.49%) Android
13 5 (6.49%) Google

IT Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (12.99%) MS Exchange
2 6 (7.79%) SharePoint
2 6 (7.79%) Skype for Business
3 3 (3.90%) Exchange Server 2010
4 2 (2.60%) WebSphere
5 1 (1.30%) IBM Domino
5 1 (1.30%) IBM Notes
5 1 (1.30%) SharePoint 2010
Applications
1 17 (22.08%) Microsoft Office
2 5 (6.49%) Microsoft Excel
3 3 (3.90%) CINEMA 4D
3 3 (3.90%) Microsoft PowerPoint
3 3 (3.90%) Vectorworks
Business Applications
1 2 (2.60%) Dynamics CRM
2 1 (1.30%) Eikon
2 1 (1.30%) LatentZero
2 1 (1.30%) SAP Oil and Gas
Cloud Services
1 17 (22.08%) Office 365
2 3 (3.90%) G Suite
3 2 (2.60%) Microsoft Azure
4 1 (1.30%) Amazon AWS
4 1 (1.30%) Dynamics 365
4 1 (1.30%) Google Drive
Communications & Networking
1 9 (11.69%) LAN
2 7 (9.09%) WAN
3 6 (7.79%) Wi-Fi
3 6 (7.79%) Wireless
4 5 (6.49%) TCP/IP
5 4 (5.19%) DNS
5 4 (5.19%) Internet
5 4 (5.19%) Skype
5 4 (5.19%) VoIP
6 3 (3.90%) Broadband
6 3 (3.90%) DHCP
7 2 (2.60%) SMS
7 2 (2.60%) VPN
7 2 (2.60%) WebEx
8 1 (1.30%) Cisco IOS
8 1 (1.30%) Firewall
8 1 (1.30%) Intranet
8 1 (1.30%) SAN
8 1 (1.30%) Telepresence
Database & Business Intelligence
1 3 (3.90%) SQL Server
Development Applications
1 2 (2.60%) JIRA
General
1 15 (19.48%) Finance
2 8 (10.39%) Law
3 7 (9.09%) Legal
4 3 (3.90%) Telecoms
5 2 (2.60%) Back Office
6 1 (1.30%) Advertising
6 1 (1.30%) Banking
6 1 (1.30%) Manufacturing
6 1 (1.30%) Retail
6 1 (1.30%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (2.60%) IBM Integration Bus
1 2 (2.60%) WebSphere MQ
2 1 (1.30%) CSS
2 1 (1.30%) HTML
2 1 (1.30%) Web Services
Miscellaneous
1 4 (5.19%) BYOD
1 4 (5.19%) Enterprise Software
1 4 (5.19%) Smartphone
2 3 (3.90%) Video Conferencing
3 2 (2.60%) IBM Mainframe
3 2 (2.60%) iPhone
3 2 (2.60%) Mainframe
3 2 (2.60%) Management Information System
4 1 (1.30%) Analytical Skills
4 1 (1.30%) Blackberry
4 1 (1.30%) Clustering
4 1 (1.30%) iPad
4 1 (1.30%) SWIFT
Operating Systems
1 51 (66.23%) Windows
2 26 (33.77%) Windows 7
3 16 (20.78%) Windows 10
4 9 (11.69%) Windows Server
5 6 (7.79%) Mac OS X
6 5 (6.49%) Android
6 5 (6.49%) Windows Server 2012
7 4 (5.19%) Apple iOS
7 4 (5.19%) Unix
7 4 (5.19%) Windows 8
7 4 (5.19%) Windows Server 2008
8 3 (3.90%) Windows Mobile
9 2 (2.60%) Linux
9 2 (2.60%) NetWare
10 1 (1.30%) Mac OS
10 1 (1.30%) Red Hat Enterprise Linux
10 1 (1.30%) Windows Server 2003
Processes & Methodologies
1 15 (19.48%) ITIL
2 5 (6.49%) Document Management
2 5 (6.49%) Service Delivery
3 4 (5.19%) Migration
3 4 (5.19%) Security Management
3 4 (5.19%) Service Management
4 3 (3.90%) Asset Management
4 3 (3.90%) Investment Management
4 3 (3.90%) Patch Management
4 3 (3.90%) Project Management
4 3 (3.90%) SDLC
4 3 (3.90%) Software Distribution
5 2 (2.60%) Case Management
5 2 (2.60%) Continuous Improvement
5 2 (2.60%) CRM
5 2 (2.60%) Incident Management
5 2 (2.60%) Information Security
5 2 (2.60%) Line Management
5 2 (2.60%) Problem Management
5 2 (2.60%) Risk Assessment
Programming Languages
1 6 (7.79%) SQL
2 2 (2.60%) Java
2 2 (2.60%) Perl
2 2 (2.60%) PowerShell
2 2 (2.60%) Shell Script
3 1 (1.30%) C++
3 1 (1.30%) PL/SQL
3 1 (1.30%) VB
3 1 (1.30%) VBScript
Qualifications
1 5 (6.49%) Security Cleared
2 4 (5.19%) Degree
2 4 (5.19%) Microsoft Certification
2 4 (5.19%) SC Cleared
3 3 (3.90%) DV Cleared
3 3 (3.90%) ITIL Certification
3 3 (3.90%) MCSE
4 2 (2.60%) A+ Certification
4 2 (2.60%) CCENT
4 2 (2.60%) CTC Cleared
4 2 (2.60%) DBS Check
4 2 (2.60%) MCITP
5 1 (1.30%) BPSS Clearance
5 1 (1.30%) CCA
5 1 (1.30%) CCNA
5 1 (1.30%) Cisco Certification
5 1 (1.30%) Citrix Certification
5 1 (1.30%) ITIL Foundation Certificate
5 1 (1.30%) MCP
5 1 (1.30%) MCSA
Quality Assurance & Compliance
1 5 (6.49%) SLA
2 1 (1.30%) Disclosure Scotland
2 1 (1.30%) ISO/IEC 27001
2 1 (1.30%) MiFID
2 1 (1.30%) PMO
2 1 (1.30%) Sarbanes-Oxley
System Software
1 36 (46.75%) Active Directory
2 3 (3.90%) XenDesktop
3 2 (2.60%) Microsoft App-V
3 2 (2.60%) XenApp
4 1 (1.30%) Hyper-V
4 1 (1.30%) Virtual Machines
4 1 (1.30%) Virtual Servers
4 1 (1.30%) VMware ESXi
4 1 (1.30%) VMware Infrastructure
4 1 (1.30%) vSphere
Systems Management
1 8 (10.39%) SCCM
2 4 (5.19%) Systems Management Server (SMS)
3 3 (3.90%) Jamf Pro
4 1 (1.30%) AirWatch
4 1 (1.30%) Backup Exec
4 1 (1.30%) Tivoli
Vendors
1 32 (41.56%) Microsoft
2 9 (11.69%) Cisco
3 8 (10.39%) Apple
3 8 (10.39%) Citrix
4 6 (7.79%) IBM
5 5 (6.49%) Google
6 4 (5.19%) Avaya
6 4 (5.19%) ServiceNow
6 4 (5.19%) VMware
7 3 (3.90%) Adobe
7 3 (3.90%) HP
8 2 (2.60%) Aruba
8 2 (2.60%) Bloomberg
8 2 (2.60%) Dell
8 2 (2.60%) Oracle
9 1 (1.30%) FactSet
9 1 (1.30%) iManage
9 1 (1.30%) Meraki
9 1 (1.30%) Northgate
9 1 (1.30%) SolarWinds