IVR Job Trends in London

Interactive Voice Response (IVR)
England > London

The table below looks at the prevalence of the term IVR in permanent job vacancies in London. Included is a benchmarking guide to the salaries offered in vacancies that cited IVR over the 6 months leading up to 11 January 2026, comparing them to the same period in the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 366 419 450
Rank change year-on-year +53 +31 +238
Permanent jobs citing IVR 9 2 7
As % of all permanent jobs in London 0.065% 0.013% 0.038%
As % of the Miscellaneous category 0.16% 0.030% 0.094%
Number of salaries quoted 7 2 7
10th Percentile £72,500 £48,675 -
25th Percentile £73,125 £53,063 £36,250
Median annual salary (50th Percentile) £75,000 £60,750 £37,500
Median % change year-on-year +23.46% +62.00% -44.44%
75th Percentile £80,000 £68,063 £54,375
90th Percentile £80,500 £72,225 £68,750
England median annual salary £75,000 £38,750 £37,500
% change year-on-year +93.55% +3.33% -37.50%

All Generic Skills
London

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring generic IT skills in London.

Permanent vacancies with a requirement for generic IT skills 5,718 6,743 7,440
As % of all permanent jobs advertised in London 41.10% 43.55% 40.52%
Number of salaries quoted 3,379 3,529 5,618
10th Percentile £35,750 £44,204 £40,000
25th Percentile £50,000 £56,250 £56,250
Median annual salary (50th Percentile) £75,000 £80,000 £79,632
Median % change year-on-year -6.25% +0.46% +4.13%
75th Percentile £100,000 £107,500 £100,000
90th Percentile £125,000 £127,500 £125,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -7.69%

IVR
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings citing IVR relative to all permanent IT jobs advertised in London.

IVR job vacancy trend in London

IVR
Salary Trend in London

Salary distribution trend for jobs in London citing IVR.

Salary distribution trend for jobs in London citing IVR

IVR
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the London region over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +37 3 £75,000 +61.29%
IVR
England

IVR
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 3 (33.33%) Dynamics CRM
Cloud Services
1 3 (33.33%) AWS
Communications & Networking
1 5 (55.56%) IP Telephony
1 5 (55.56%) PSTN
1 5 (55.56%) VoIP
2 3 (33.33%) PBX
General
1 7 (77.78%) Social Skills
2 6 (66.67%) Telecoms
3 3 (33.33%) Finance
4 2 (22.22%) Influencing Skills
5 1 (11.11%) Analytical Skills
5 1 (11.11%) German Language
5 1 (11.11%) Law
5 1 (11.11%) Marketing
5 1 (11.11%) Retail Banking
Job Titles
1 6 (66.67%) Senior
2 3 (33.33%) Architect
2 3 (33.33%) Solutions Architect
3 1 (11.11%) Analyst
3 1 (11.11%) Customer Analyst
3 1 (11.11%) Customer Service Analyst
3 1 (11.11%) Senior Analyst
3 1 (11.11%) Service Analyst
Libraries, Frameworks & Software Standards
1 5 (55.56%) REST
1 5 (55.56%) SOAP
1 5 (55.56%) Web Services
Miscellaneous
1 3 (33.33%) Virtual Team
2 2 (22.22%) Enterprise Software
3 1 (11.11%) Cloud Native
3 1 (11.11%) Legacy Systems
3 1 (11.11%) Onboarding
Processes & Methodologies
1 7 (77.78%) Agile
2 5 (55.56%) CRM
2 5 (55.56%) Customer Engagement
2 5 (55.56%) Customer Experience
2 5 (55.56%) Mentoring
2 5 (55.56%) Stakeholder Management
2 5 (55.56%) Technical Discovery
3 4 (44.44%) AI
4 3 (33.33%) Conversational UI
4 3 (33.33%) ITIL
4 3 (33.33%) Machine Learning
4 3 (33.33%) Microservices
4 3 (33.33%) Requirements Gathering
4 3 (33.33%) Scaled Agile Framework
4 3 (33.33%) Speech Recognition
4 3 (33.33%) Technical Leadership
4 3 (33.33%) TOGAF
4 3 (33.33%) Use Case
4 3 (33.33%) Validation
4 3 (33.33%) Virtual Team Management
Qualifications
1 1 (11.11%) Degree
Vendors
1 5 (55.56%) Avaya
1 5 (55.56%) Cisco
1 5 (55.56%) Genesys
1 5 (55.56%) Salesforce
2 1 (11.11%) Qualtrics