The median annual salary for a Desktop Support Analyst was £29,500 in advertised job vacancies during the 3 months to 29 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Analyst
UK
3 months to
29 Apr 2017
Same period 2016 Same period 2015
Rank 775 754 702
Rank change year-on-year -21 -52  
Permanent jobs requiring a Desktop Support Analyst 105 215 288
As % of all permanent IT jobs advertised in the UK 0.12% 0.21% 0.26%
As % of the Job Titles category 0.13% 0.22% 0.27%
Number of salaries quoted 96 181 246
Median salary £29,500 £28,000 £28,250
Median salary % change year-on-year +5.35% -0.88%  
90% offered a salary of more than £23,300 £22,500 £21,500
10% offered a salary of more than £37,500 £40,000 £48,500
UK excluding London median salary £25,000 £26,000 £24,000
% change year-on-year -3.84% +8.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 83969 99568 107222
As % of all permanent IT job vacancies advertised in the UK 96.30% 96.34% 96.56%
Number of salaries quoted 69775 83625 87443
Median salary £45,000 £46,000 £45,000
Median salary % change year-on-year -2.17% +2.22%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Desktop Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support Analyst in the job title.

Job vacancy trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst.

Salary trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Desktop Support Analyst over the 3 months to 29 April 2017.

Salary histogram for Desktop Support Analyst in the UK

Desktop Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 29 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 99 £29,500 +3.50% 13
London +38 70 £30,000 - 6
South East +6 14 £27,500 -3.50% 3
City of London +28 9 £30,000 -20.00% 1
Surrey +28 9 £30,250 +13.79%
South West +19 5 £29,000 +11.33% 2
Guildford - 4 £33,250 -
West Yorkshire +23 3 £17,500 -27.83%
Kent +17 3 £25,000 -13.79% 1
East Midlands +17 3 £28,500 +26.66% 1
West Midlands +16 3 £28,500 +44.30%
Yorkshire +11 3 £17,500 -27.83%
Wakefield +9 3 £17,500 -27.83%
Cheltenham +13 2 £23,250 -
Walsall +13 2 £29,250 +72.05%
Gloucestershire +8 2 £23,250 -5.10%
Belfast - 2 £23,500 -
County Antrim - 2 £23,500 -
Swindon - 2 £30,000 - 1
Wiltshire - 2 £30,000 - 1
Northamptonshire - 2 £26,750 -
Northern Ireland - 2 £23,500 -
Hertfordshire +18 1 £22,500 -4.25%
Hampshire +13 1 £32,500 +10.63% 1
East of England +9 1 £22,500 -4.25%
Uxbridge +8 1 £32,000 +28.00%
Oxfordshire +8 1 £27,500 +10.00%
Scotland +7 1 - - 1
Nottinghamshire +6 1 £30,000 +36.36%
Bristol +5 1 £29,000 +13.72% 1

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 April 2017, Desktop Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Desktop Support Analyst in the job title.

1 194 (83.26%) Windows
2 159 (68.24%) Microsoft
3 125 (53.65%) Active Directory
4 116 (49.79%) Microsoft Office
5 106 (45.49%) Windows 7
6 89 (38.20%) Windows 10
7 58 (24.89%) Windows Server
8 53 (22.75%) Windows Server 2008
9 52 (22.32%) ITIL
10 48 (20.60%) Finance
11 47 (20.17%) Citrix
12 46 (19.74%) MS Exchange
13 45 (19.31%) Office 365
14 44 (18.88%) Microsoft Certification
15 42 (18.03%) Apple
15 42 (18.03%) Windows Server 2012
16 40 (17.17%) SCCM
17 33 (14.16%) TCP/IP
17 33 (14.16%) VMware
18 32 (13.73%) Legal
19 29 (12.45%) Windows 8
20 28 (12.02%) Smartphone
20 28 (12.02%) Android
21 27 (11.59%) MCSE
21 27 (11.59%) MCP
22 26 (11.16%) Windows XP
23 25 (10.73%) VPN
23 25 (10.73%) Service Management
23 25 (10.73%) Mac OS X
23 25 (10.73%) VMware Infrastructure

Desktop Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (19.74%) MS Exchange
2 13 (5.58%) Exchange Server 2013
3 12 (5.15%) SharePoint
4 10 (4.29%) Exchange Server 2010
5 7 (3.00%) Blackberry Enterprise Server
5 7 (3.00%) Exchange Server 2007
6 5 (2.15%) IBM Domino
7 2 (0.86%) Skype for Business
8 1 (0.43%) Exchange Server 2003
8 1 (0.43%) IIS
Applications
1 116 (49.79%) Microsoft Office
2 12 (5.15%) Microsoft Excel
2 12 (5.15%) Microsoft PowerPoint
3 1 (0.43%) Mozilla Thunderbird
Cloud Services
1 45 (19.31%) Office 365
2 5 (2.15%) Microsoft Azure
2 5 (2.15%) Mimecast
3 1 (0.43%) G Suite
Communications & Networking
1 33 (14.16%) TCP/IP
2 25 (10.73%) VPN
3 23 (9.87%) DHCP
3 23 (9.87%) LAN
4 20 (8.58%) DNS
5 17 (7.30%) WAN
6 15 (6.44%) Firewall
6 15 (6.44%) VoIP
7 10 (4.29%) Wireless
8 8 (3.43%) PBX
8 8 (3.43%) SAN
8 8 (3.43%) VLAN
9 7 (3.00%) Network Security
10 5 (2.15%) Internet
10 5 (2.15%) Skype
11 3 (1.29%) Ethernet
11 3 (1.29%) Intranet
11 3 (1.29%) NetScaler
11 3 (1.29%) Remote Desktop
11 3 (1.29%) WLAN
Database & Business Intelligence
1 15 (6.44%) SQL Server
2 5 (2.15%) SQL Server 2005
2 5 (2.15%) SQL Server 2008
2 5 (2.15%) SQL Server Integration Services
2 5 (2.15%) SQL Server Reporting Services
3 4 (1.72%) SQL Server 2012
4 2 (0.86%) Oracle Database
4 2 (0.86%) Oracle Database 11g
Development Applications
1 3 (1.29%) MSI
2 2 (0.86%) JIRA
3 1 (0.43%) FrontPage
General
1 48 (20.60%) Finance
2 32 (13.73%) Legal
3 24 (10.30%) Law
4 11 (4.72%) Banking
5 9 (3.86%) Advertising
6 4 (1.72%) Telecoms
7 3 (1.29%) Automotive
8 2 (0.86%) Investment Banking
8 2 (0.86%) Manufacturing
8 2 (0.86%) Pharmaceutical
8 2 (0.86%) Retail
9 1 (0.43%) International Banking
9 1 (0.43%) Marketing
9 1 (0.43%) Multimedia
9 1 (0.43%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.29%) XMPP
2 2 (0.86%) HTML
3 1 (0.43%) COM
3 1 (0.43%) XML
Miscellaneous
1 28 (12.02%) Smartphone
2 17 (7.30%) Blackberry
3 15 (6.44%) BYOD
3 15 (6.44%) iPad
3 15 (6.44%) Video Conferencing
4 13 (5.58%) Management Information System
5 12 (5.15%) iPhone
6 9 (3.86%) Hedge funds
7 6 (2.58%) Analytical Skills
8 5 (2.15%) Client/Server
8 5 (2.15%) Fat Client
8 5 (2.15%) Thin Client
9 4 (1.72%) Biotechnology
9 4 (1.72%) Data Centre
9 4 (1.72%) Equities
10 3 (1.29%) Driving Licence
10 3 (1.29%) Mobile Computing
10 3 (1.29%) User Experience
11 2 (0.86%) Derivative
11 2 (0.86%) Fintech
Operating Systems
1 194 (83.26%) Windows
2 106 (45.49%) Windows 7
3 89 (38.20%) Windows 10
4 58 (24.89%) Windows Server
5 53 (22.75%) Windows Server 2008
6 42 (18.03%) Windows Server 2012
7 29 (12.45%) Windows 8
8 28 (12.02%) Android
9 26 (11.16%) Windows XP
10 25 (10.73%) Mac OS X
11 14 (6.01%) Windows Server 2003
12 6 (2.58%) Linux
13 5 (2.15%) Apple iOS
13 5 (2.15%) Windows Vista
14 4 (1.72%) Red Hat Enterprise Linux
15 3 (1.29%) Mac OS
16 1 (0.43%) Unix
16 1 (0.43%) Windows Phone
Processes & Methodologies
1 52 (22.32%) ITIL
2 25 (10.73%) Service Management
3 18 (7.73%) Incident Management
4 17 (7.30%) Asset Management
5 15 (6.44%) Service Delivery
6 12 (5.15%) Root Cause Analysis
7 11 (4.72%) Continuous Improvement
7 11 (4.72%) Disaster Recovery
8 10 (4.29%) Project Management
9 8 (3.43%) Problem Management
10 7 (3.00%) Analytics
10 7 (3.00%) CRM
10 7 (3.00%) Investment Management
10 7 (3.00%) Trend Analysis
11 6 (2.58%) Stakeholder Management
12 5 (2.15%) Mathematics
13 4 (1.72%) Application Packaging
13 4 (1.72%) Document Management
13 4 (1.72%) ITIL V3
13 4 (1.72%) Time Management
Programming Languages
1 11 (4.72%) SQL
2 7 (3.00%) PowerShell
3 1 (0.43%) C#
3 1 (0.43%) Java
3 1 (0.43%) PHP
3 1 (0.43%) PL/SQL
Qualifications
1 44 (18.88%) Microsoft Certification
2 27 (11.59%) MCP
2 27 (11.59%) MCSE
3 11 (4.72%) ITIL Certification
4 8 (3.43%) Degree
5 7 (3.00%) MCDST
6 6 (2.58%) MCSA
7 5 (2.15%) IBM Certification
8 4 (1.72%) MOS
8 4 (1.72%) Security Cleared
9 3 (1.29%) ITIL Foundation Certificate
9 3 (1.29%) MCITP
10 2 (0.86%) CCNA
10 2 (0.86%) Cisco Certification
10 2 (0.86%) SC Cleared
11 1 (0.43%) A+ Certification
11 1 (0.43%) DBS Check
11 1 (0.43%) VCP5
11 1 (0.43%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (3.43%) SLA
2 3 (1.29%) ISO/IEC 27001
3 1 (0.43%) ISO 9001
3 1 (0.43%) QA
System Software
1 125 (53.65%) Active Directory
2 25 (10.73%) VMware Infrastructure
3 20 (8.58%) XenApp
4 14 (6.01%) XenDesktop
5 13 (5.58%) Hyper-V
6 6 (2.58%) vSphere
7 4 (1.72%) Virtual Desktop
8 3 (1.29%) Microsoft App-V
8 3 (1.29%) Terminal Services
9 2 (0.86%) Virtual Machines
9 2 (0.86%) VMware ESXi
10 1 (0.43%) BitLocker
10 1 (0.43%) Virtual Servers
Systems Management
1 40 (17.17%) SCCM
2 9 (3.86%) Norton AntiVirus
3 8 (3.43%) Backup Exec
4 5 (2.15%) FortiGate
5 4 (1.72%) DameWare
5 4 (1.72%) XenMobile
6 3 (1.29%) McAfee ePO
6 3 (1.29%) ZENworks
7 2 (0.86%) Cisco CUCM
7 2 (0.86%) SCOM
7 2 (0.86%) ServiceCenter
8 1 (0.43%) AirWatch
8 1 (0.43%) HP Data Protector
8 1 (0.43%) Symantec Endpoint Protection
8 1 (0.43%) WSUS
Vendors
1 159 (68.24%) Microsoft
2 47 (20.17%) Citrix
3 42 (18.03%) Apple
4 33 (14.16%) VMware
5 20 (8.58%) Cisco
5 20 (8.58%) HP
6 13 (5.58%) Avaya
6 13 (5.58%) Bloomberg
7 12 (5.15%) Reuters
8 10 (4.29%) Mitel
8 10 (4.29%) Sophos
9 9 (3.86%) Symantec
10 6 (2.58%) Canon
11 5 (2.15%) FactSet
11 5 (2.15%) IBM
11 5 (2.15%) Polycom
12 4 (1.72%) iManage
12 4 (1.72%) Red Hat
12 4 (1.72%) Veeam
13 3 (1.29%) ServiceNow
City, London
Premier IT
Salary: £30000 - £40000 per annum + Excellent benefit package
Posted: Yesterday
Kent
ARC IT Recruitment Ltd
Salary: £20000 - £30000 per annum + Plus Benefits
Posted: 22 hours ago
Birkenhead
Searchability
Salary: £18000 - £25000 per annum
Posted: 2 days ago
Southampton
University of Southampton
Salary: £29,301 to £36,001
Posted: Yesterday
London
Robert Half
Salary: £25000 - £35000 per annum
Posted: 3 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £24000 - £25000 per annum + Excellent Benefits + Bonus
Posted: 5 days ago
London
Information Technology Services
Salary: £28k - 35k per year
Posted: 2 days ago
Central London / West End
H&R Talent
Salary: From £35,000 to £40,000 per annum
Posted: 4 days ago
London
Information Technology Services
Salary: £35k - 40k per year
Posted: 5 days ago
Leicester, Leicestershire
TEKsystems
Salary: £18000 - £25000 per annum
Posted: 5 days ago
Paisley
British Red Cross
Salary: Circa GBP 25,000
Posted: 5 days ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 5 days ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive Salary
Posted: 11 days ago
Crawley, West Sussex
William Reed Business Media
Salary: From £20,000 to £25,000 per annum + pension, life assurance, group inc
Posted: 19 days ago