The median annual salary for a Desktop Support Analyst was £30,000 in advertised job vacancies during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Analyst
UK
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 749 758 757
Rank change year-on-year +9 -1  
Permanent jobs requiring a Desktop Support Analyst 125 190 231
As % of all permanent IT jobs advertised in the UK 0.14% 0.19% 0.21%
As % of the Job Titles category 0.15% 0.20% 0.22%
Number of salaries quoted 114 159 194
Median salary £30,000 £28,750 £28,750
Median salary % change year-on-year +4.34% -  
90% offered a salary of more than £23,300 £22,500 £21,825
10% offered a salary of more than £37,500 £40,000 £44,250
UK excluding London median salary £28,000 £26,590 £25,000
% change year-on-year +5.30% +6.35%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85218 95218 107157
As % of all permanent IT job vacancies advertised in the UK 95.94% 96.54% 96.61%
Number of salaries quoted 69700 80264 88299
Median salary £46,000 £47,000 £45,000
Median salary % change year-on-year -2.12% +4.44%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £73,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Desktop Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support Analyst in the job title.

Job vacancy trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst.

Salary trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Desktop Support Analyst over the 3 months to 22 June 2017.

Salary histogram for Desktop Support Analyst in the UK

Desktop Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 121 £30,000 +3.44% 13
London +25 83 £30,500 +1.66% 5
South East +14 22 £27,500 +3.44% 3
City of London +17 12 £33,750 -10.00% 1
Surrey +38 10 £36,750 +38.24% 1
East Midlands +26 5 £30,000 +9.09% 1
Guildford - 5 £36,000 - 1
Hampshire +33 4 £23,000 -12.79%
Fareham +23 3 £23,000 +6.97%
Oxfordshire +13 3 £17,500 -30.00% 2
West Yorkshire +12 3 £17,500 -41.66%
Oxford +5 3 £17,500 -37.50% 2
East of England -3 3 £24,000 -5.88% 1
Yorkshire -7 3 £17,500 -38.59%
Buckinghamshire -9 3 £23,000 +4.54%
Nottinghamshire - 3 £30,000 -
Nottingham - 3 £30,000 -
West Midlands +17 2 £29,000 +46.83% 1
West End of London +5 2 £26,250 -13.93% 1
Hertfordshire 0 2 £23,250 -1.06%
Milton Keynes -8 2 £23,500 +4.44%
Watford -11 2 £23,250 -1.06%
Manchester -33 2 £29,500 -24.35% 2
North West -44 2 £29,500 -24.35% 2
Bradford - 2 - -
Southampton +19 1 £32,651 +4.48%
Kent +10 1 £25,000 +14.94%
Walsall +9 1 £30,000 +76.47%
Wakefield +7 1 £17,500 -27.83%
South West -1 1 £29,000 +5.45%

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 22 June 2017, Desktop Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Desktop Support Analyst in the job title.

1 193 (85.78%) Windows
2 150 (66.67%) Microsoft
3 132 (58.67%) Active Directory
4 112 (49.78%) Windows 7
5 103 (45.78%) Microsoft Office
6 95 (42.22%) Windows 10
7 51 (22.67%) Citrix
7 51 (22.67%) Windows Server
8 48 (21.33%) ITIL
8 48 (21.33%) MS Exchange
8 48 (21.33%) Office 365
9 46 (20.44%) Windows Server 2008
10 44 (19.56%) SCCM
11 42 (18.67%) Microsoft Certification
12 40 (17.78%) Apple
13 39 (17.33%) Windows Server 2012
14 35 (15.56%) Finance
14 35 (15.56%) VMware
15 29 (12.89%) Service Management
16 28 (12.44%) Android
17 26 (11.56%) TCP/IP
18 25 (11.11%) Windows 8
18 25 (11.11%) Smartphone
19 24 (10.67%) MCSE
20 23 (10.22%) Blackberry
21 22 (9.78%) LAN
21 22 (9.78%) Mac OS X
22 21 (9.33%) HP
22 21 (9.33%) Windows XP
22 21 (9.33%) Legal

Desktop Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (21.33%) MS Exchange
2 13 (5.78%) SharePoint
3 12 (5.33%) Exchange Server 2010
3 12 (5.33%) Exchange Server 2013
4 9 (4.00%) Exchange Server 2007
5 8 (3.56%) Blackberry Enterprise Server
6 2 (0.89%) Exchange Server 2003
6 2 (0.89%) IIS
6 2 (0.89%) SharePoint Server
6 2 (0.89%) Skype for Business
7 1 (0.44%) Apache
7 1 (0.44%) Tomcat
Applications
1 103 (45.78%) Microsoft Office
2 9 (4.00%) Microsoft Excel
3 6 (2.67%) Microsoft PowerPoint
Business Applications
1 1 (0.44%) Dynamics CRM
Cloud Services
1 48 (21.33%) Office 365
2 6 (2.67%) Mimecast
3 4 (1.78%) Microsoft Azure
4 1 (0.44%) G Suite
Communications & Networking
1 26 (11.56%) TCP/IP
2 22 (9.78%) LAN
3 17 (7.56%) VoIP
3 17 (7.56%) VPN
4 16 (7.11%) DHCP
4 16 (7.11%) DNS
5 12 (5.33%) WAN
6 11 (4.89%) Firewall
7 9 (4.00%) PBX
8 7 (3.11%) Network Security
9 6 (2.67%) SAN
10 5 (2.22%) Remote Desktop
10 5 (2.22%) Skype
10 5 (2.22%) VLAN
10 5 (2.22%) Wireless
11 4 (1.78%) IP Telephony
12 3 (1.33%) Ethernet
12 3 (1.33%) NetScaler
12 3 (1.33%) Wi-Fi
13 2 (0.89%) Intranet
Database & Business Intelligence
1 10 (4.44%) SQL Server
2 3 (1.33%) SQL Server Integration Services
2 3 (1.33%) SQL Server Reporting Services
3 2 (0.89%) Oracle Database
3 2 (0.89%) Oracle Database 11g
3 2 (0.89%) SQL Server 2005
3 2 (0.89%) SQL Server 2008
4 1 (0.44%) SQL Server 2012
Development Applications
1 2 (0.89%) MSI
2 1 (0.44%) JIRA
General
1 35 (15.56%) Finance
2 21 (9.33%) Legal
3 14 (6.22%) Banking
3 14 (6.22%) Law
4 8 (3.56%) Advertising
5 7 (3.11%) Retail
6 5 (2.22%) Italian Language
7 4 (1.78%) Automotive
7 4 (1.78%) Telecoms
8 3 (1.33%) Investment Banking
9 2 (0.89%) Manufacturing
9 2 (0.89%) Pharmaceutical
10 1 (0.44%) Front Office
10 1 (0.44%) International Banking
10 1 (0.44%) Marketing
10 1 (0.44%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.33%) XMPP
2 1 (0.44%) COM
2 1 (0.44%) HTML
2 1 (0.44%) JSP
2 1 (0.44%) X-Windows
Miscellaneous
1 25 (11.11%) Smartphone
2 23 (10.22%) Blackberry
3 16 (7.11%) BYOD
4 13 (5.78%) iPad
5 12 (5.33%) Video Conferencing
6 8 (3.56%) iPhone
7 7 (3.11%) Management Information System
8 5 (2.22%) Fat Client
8 5 (2.22%) Hedge funds
8 5 (2.22%) Thin Client
9 4 (1.78%) Analytical Skills
9 4 (1.78%) Equities
10 3 (1.33%) Computer Science
10 3 (1.33%) Data Centre
11 2 (0.89%) Biotechnology
11 2 (0.89%) Driving Licence
11 2 (0.89%) Fintech
12 1 (0.44%) CCTV
12 1 (0.44%) Enterprise Software
12 1 (0.44%) Mobile Computing
Operating Systems
1 193 (85.78%) Windows
2 112 (49.78%) Windows 7
3 95 (42.22%) Windows 10
4 51 (22.67%) Windows Server
5 46 (20.44%) Windows Server 2008
6 39 (17.33%) Windows Server 2012
7 28 (12.44%) Android
8 25 (11.11%) Windows 8
9 22 (9.78%) Mac OS X
10 21 (9.33%) Windows XP
11 13 (5.78%) Windows Server 2003
12 9 (4.00%) Mac OS
13 7 (3.11%) Apple iOS
14 4 (1.78%) Linux
14 4 (1.78%) Windows Vista
15 2 (0.89%) Red Hat Enterprise Linux
15 2 (0.89%) Unix
Processes & Methodologies
1 48 (21.33%) ITIL
2 29 (12.89%) Service Management
3 20 (8.89%) Service Delivery
4 19 (8.44%) Incident Management
5 11 (4.89%) Asset Management
5 11 (4.89%) ITIL V3
6 10 (4.44%) Project Management
7 8 (3.56%) Root Cause Analysis
8 6 (2.67%) Problem Management
9 5 (2.22%) Continuous Improvement
9 5 (2.22%) Disaster Recovery
9 5 (2.22%) E-Commerce
9 5 (2.22%) ITSM
9 5 (2.22%) Software Testing
10 4 (1.78%) Application Packaging
10 4 (1.78%) Change Management
10 4 (1.78%) Contract Management
10 4 (1.78%) CRM
10 4 (1.78%) Software Deployment
11 3 (1.33%) Trend Analysis
Programming Languages
1 8 (3.56%) PowerShell
1 8 (3.56%) SQL
2 1 (0.44%) C#
2 1 (0.44%) Java
2 1 (0.44%) PHP
2 1 (0.44%) PL/SQL
Qualifications
1 42 (18.67%) Microsoft Certification
2 24 (10.67%) MCSE
3 19 (8.44%) MCP
4 13 (5.78%) Degree
5 12 (5.33%) ITIL Certification
6 7 (3.11%) MCDST
6 7 (3.11%) MCSA
7 4 (1.78%) CCNA
7 4 (1.78%) Cisco Certification
7 4 (1.78%) Security Cleared
8 3 (1.33%) MCITP
9 2 (0.89%) Computer Science Degree
9 2 (0.89%) ITIL Foundation Certificate
9 2 (0.89%) MOS
9 2 (0.89%) SC Cleared
10 1 (0.44%) A+ Certification
10 1 (0.44%) DBS Check
10 1 (0.44%) MCTS
Quality Assurance & Compliance
1 15 (6.67%) SLA
2 1 (0.44%) ISO 9001
2 1 (0.44%) ISO/IEC 20000
2 1 (0.44%) ISO/IEC 27001
2 1 (0.44%) QA
System Software
1 132 (58.67%) Active Directory
2 21 (9.33%) VMware Infrastructure
3 20 (8.89%) XenApp
4 14 (6.22%) Hyper-V
5 13 (5.78%) XenDesktop
6 5 (2.22%) vSphere
7 2 (0.89%) Microsoft App-V
7 2 (0.89%) Terminal Services
7 2 (0.89%) Virtual Desktop
7 2 (0.89%) Virtual Machines
8 1 (0.44%) BitLocker
8 1 (0.44%) Virtual Servers
8 1 (0.44%) VMware ESXi
Systems Management
1 44 (19.56%) SCCM
2 13 (5.78%) Norton AntiVirus
3 9 (4.00%) Backup Exec
4 5 (2.22%) FortiGate
5 4 (1.78%) XenMobile
6 3 (1.33%) DameWare
7 2 (0.89%) Cisco CUCM
7 2 (0.89%) ServiceCenter
7 2 (0.89%) WSUS
8 1 (0.44%) AirWatch
8 1 (0.44%) HP Data Protector
8 1 (0.44%) SafeCom
8 1 (0.44%) SCOM
8 1 (0.44%) Symantec Endpoint Protection
Vendors
1 150 (66.67%) Microsoft
2 51 (22.67%) Citrix
3 40 (17.78%) Apple
4 35 (15.56%) VMware
5 21 (9.33%) HP
6 19 (8.44%) Cisco
7 13 (5.78%) Bloomberg
7 13 (5.78%) Symantec
8 11 (4.89%) Avaya
8 11 (4.89%) Reuters
9 9 (4.00%) Sophos
10 8 (3.56%) Mitel
11 6 (2.67%) Canon
12 4 (1.78%) FactSet
12 4 (1.78%) Polycom
12 4 (1.78%) Remedy
13 3 (1.33%) iManage
13 3 (1.33%) Oracle
13 3 (1.33%) ServiceNow
14 2 (0.89%) Red Hat
London
ReThink Recruitment
Salary: £26000 - £28000 per annum + Benefits
Posted: 2 days ago
City, London
H&R Talent
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago
Central London / West End
Firway Consulting
Salary: From £24,000 to £28,000 per annum
Posted: Yesterday
Guildford, Surrey
I3
Salary: £35000 - £40000 per annum
Posted: 3 days ago
London
Talent Point Ltd
Salary: £30000 - £33000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
H&R Talent
Salary: From £25,000 to £30,000 per annum
Posted: 6 days ago
London
EDF Trading
Salary: Competitive
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £34,000 per annum + 5% Bonus, Childcare vouchers, Free Gym, Shares
Posted: 6 days ago