Senior Service Manager Contracts

Senior Service Manager
UK

The median Senior Service Manager daily rate in the UK is £525, according to job vacancies posted in the 6 months leading up to 12 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 502 582 639
Rank change year-on-year +80 +57 +120
Contract jobs requiring a Senior Service Manager 24 8 60
As % of all contract jobs advertised in the UK 0.082% 0.019% 0.10%
As % of the Job Titles category 0.089% 0.020% 0.11%
Number of daily rates quoted 9 4 52
10th Percentile £485 - £415
25th Percentile £500 £500 £462
Median daily rate (50th Percentile) £525 £502 £525
Median % change year-on-year +4.61% -4.41% -14.46%
75th Percentile £625 £578 £706
90th Percentile £650 £711 £750
UK excluding London median daily rate £577 £500 £500
% change year-on-year +15.40% - -18.37%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,042 39,900 54,705
% of contract IT jobs with a recognized job title 92.44% 92.78% 94.63%
Number of daily rates quoted 17,611 25,963 38,196
10th Percentile £300 £280 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £513 £525 £540
Median % change year-on-year -2.38% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% +5.26%
Number of hourly rates quoted 1,049 2,673 1,532
10th Percentile £14.00 £12.86 £14.25
25th Percentile £18.22 £16.30 £19.06
Median hourly rate £28.60 £37.50 £45.00
Median % change year-on-year -23.73% -16.67% +88.21%
75th Percentile £62.50 £61.30 £65.75
90th Percentile £75.00 £72.90 £76.00
UK excluding London median hourly rate £27.50 £40.00 £42.43
% change year-on-year -31.25% -5.73% +112.16%

Senior Service Manager
Job Vacancy Trend

Job postings that featured Senior Service Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Senior Service Manager in the UK

Senior Service Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Senior Service Manager.

Daily rate trend for Senior Service Manager in the UK

Senior Service Manager
Daily Rate Histogram

Daily rate distribution for jobs citing Senior Service Manager over the 6 months to 12 May 2025.

Daily rate histogram for Senior Service Manager in the UK

Senior Service Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Senior Service Manager.

Hourly rate trend for Senior Service Manager in the UK

Senior Service Manager
Top 10 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Senior Service Manager within the UK over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +83 22 £540 +7.50% 80
UK excluding London +64 17 £577 +15.40% 27
South East - 8 £525 - 12
North of England +23 7 £600 +20.00% 8
London +36 6 £500 -23.29% 63
North West - 6 £600 - 4
Work from Home +45 4 £525 +4.61% 30
Yorkshire +12 1 - - 4
South West - 1 £554 - 2
Scotland - 1 - - 3

Senior Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 May 2025, Senior Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Senior Service Manager in the job title.

1 10 (41.67%) ITIL
2 8 (33.33%) Security Cleared
3 7 (29.17%) SC Cleared
3 7 (29.17%) Service Management
3 7 (29.17%) Service Delivery
4 6 (25.00%) SharePoint
4 6 (25.00%) Firewall
4 6 (25.00%) Finance
4 6 (25.00%) Azure
4 6 (25.00%) Cybersecurity
4 6 (25.00%) Penetration Testing
4 6 (25.00%) ServiceNow
4 6 (25.00%) Contract Management
5 5 (20.83%) Security Monitoring
5 5 (20.83%) Power Platform
5 5 (20.83%) Public Sector
5 5 (20.83%) Power BI
5 5 (20.83%) Case Management
5 5 (20.83%) Service Catalogue
5 5 (20.83%) Network Security
5 5 (20.83%) Microsoft 365
5 5 (20.83%) Video Conferencing
5 5 (20.83%) Disaster Recovery
5 5 (20.83%) VPN
5 5 (20.83%) Business Intelligence
5 5 (20.83%) Microsoft
5 5 (20.83%) Internet
6 4 (16.67%) BCP
6 4 (16.67%) Business Continuity
6 4 (16.67%) SaaS

Senior Service Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (25.00%) SharePoint
Business Applications
1 1 (4.17%) Remedy ITSM
Cloud Services
1 6 (25.00%) Azure
2 5 (20.83%) Microsoft 365
2 5 (20.83%) Power Platform
3 4 (16.67%) SaaS
Communications & Networking
1 6 (25.00%) Firewall
2 5 (20.83%) Internet
2 5 (20.83%) Network Security
2 5 (20.83%) VPN
Database & Business Intelligence
1 5 (20.83%) Power BI
Development Applications
1 1 (4.17%) JIRA
General
1 6 (25.00%) Finance
2 5 (20.83%) Public Sector
3 3 (12.50%) Social Skills
4 2 (8.33%) Analytical Skills
4 2 (8.33%) Military
5 1 (4.17%) Aviation
5 1 (4.17%) Banking
5 1 (4.17%) Inclusion and Diversity
Miscellaneous
1 5 (20.83%) Video Conferencing
2 1 (4.17%) Onboarding
Processes & Methodologies
1 10 (41.67%) ITIL
2 7 (29.17%) Service Delivery
2 7 (29.17%) Service Management
3 6 (25.00%) Contract Management
3 6 (25.00%) Cybersecurity
3 6 (25.00%) Penetration Testing
4 5 (20.83%) Business Intelligence
4 5 (20.83%) Case Management
4 5 (20.83%) Disaster Recovery
4 5 (20.83%) Security Monitoring
4 5 (20.83%) Service Catalogue
5 4 (16.67%) Analytics
5 4 (16.67%) Antivirus Management
5 4 (16.67%) BCP
5 4 (16.67%) Business Continuity
5 4 (16.67%) Incident Response
5 4 (16.67%) Regulatory Compliance
6 3 (12.50%) IT Strategy
6 3 (12.50%) Server Management
6 3 (12.50%) Storage Management
Qualifications
1 8 (33.33%) Security Cleared
2 7 (29.17%) SC Cleared
3 4 (16.67%) Degree
4 2 (8.33%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.17%) ISO/IEC 20000
1 1 (4.17%) QA
1 1 (4.17%) SLA
Systems Management
1 4 (16.67%) Microsoft Intune
2 1 (4.17%) SCSM
Vendors
1 6 (25.00%) ServiceNow
2 5 (20.83%) Microsoft
3 1 (4.17%) Remedy
3 1 (4.17%) SolarWinds