The median annual salary for a Senior Service Manager was £70,000 in advertised job vacancies during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Senior Service Manager
UK
Rank 802 849 888
Rank change year-on-year +47 +39  
Permanent jobs requiring a Senior Service Manager 62 100 63
As % of all permanent IT jobs advertised in the UK 0.073% 0.097% 0.058%
As % of the Job Titles category 0.076% 0.10% 0.060%
Number of salaries quoted 45 59 52
Median salary £70,000 £62,500 £60,000
Median salary % change year-on-year +12.00% +4.16%  
90% offered a salary of more than £52,500 £49,780 £52,600
10% offered a salary of more than £100,000 £90,000 £79,900
UK excluding London median salary £71,000 £60,000 £56,000
% change year-on-year +18.33% +7.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81427 99650 104367
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.36% 96.63%
Number of salaries quoted 67614 83405 85224
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Senior Service Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Senior Service Manager in the job title.

Job vacancy trend for Senior Service Manager in the UK

Senior Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Service Manager.

Salary trend for Senior Service Manager in the UK

Senior Service Manager
Salary Histogram

The salary distribution of IT jobs citing Senior Service Manager over the 3 months to 27 March 2017.

Salary histogram for Senior Service Manager in the UK

Senior Service Manager
Top 23 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Service Manager within the UK over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +47 56 £70,000 +9.80% 5
London +67 37 £68,750 -1.78% 4
City of London +61 12 £70,000 +27.27% 1
South East +51 7 £77,500 +3.33%
Berkshire +32 7 £77,500 +40.90%
Glasgow - 6 £49,250 -
Scotland - 6 £49,250 -
South West +26 4 £62,250 +31.05%
Reading +34 3 £77,500 +40.90%
East of England +28 3 £100,000 - 1
East Midlands - 3 £65,000 -
Cambridge - 3 £100,000 -
Leicester - 3 £65,000 -
Leicestershire - 3 £65,000 -
Cambridgeshire - 3 £100,000 -
Bristol +1 2 - -
West Midlands +16 1 £52,500 -12.50%
Maidenhead +2 1 £80,000 +14.28%
North West -12 1 - -
Wiltshire - 1 £70,000 -
Slough - 1 £70,000 -
Manchester - 1 - -
Salisbury - 1 £70,000 -

Senior Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 27 March 2017, Senior Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior Service Manager in the job title.

1 60 (48.39%) Finance
2 59 (47.58%) ITIL
3 40 (32.26%) Service Delivery
4 31 (25.00%) Service Management
5 27 (21.77%) Degree
6 24 (19.35%) SLA
7 23 (18.55%) Project Management
7 23 (18.55%) ITIL Certification
7 23 (18.55%) Banking
8 22 (17.74%) Stakeholder Management
9 21 (16.94%) PRINCE2
10 16 (12.90%) ISO/IEC 27001
10 16 (12.90%) Cybersecurity
10 16 (12.90%) Agile Software Development
11 15 (12.10%) Change Management
11 15 (12.10%) CISSP
12 14 (11.29%) Continuous Improvement
13 13 (10.48%) Analytical Skills
13 13 (10.48%) Retail
14 12 (9.68%) ITSM
14 12 (9.68%) Data Centre
15 11 (8.87%) People Management
15 11 (8.87%) Incident Management
15 11 (8.87%) Process Improvement
15 11 (8.87%) ITIL V3
15 11 (8.87%) Analytics
16 10 (8.06%) Data Privacy
16 10 (8.06%) Vulnerability Management
16 10 (8.06%) Business Development
16 10 (8.06%) Risk Management

Senior Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (8.06%) IIS
2 5 (4.03%) SharePoint
3 3 (2.42%) BizTalk Server
4 1 (0.81%) CMS
4 1 (0.81%) Confluence
Applications
1 6 (4.84%) MS Excel
2 5 (4.03%) MS Office
3 4 (3.23%) MS PowerPoint
4 2 (1.61%) MS Project
Business Applications
1 3 (2.42%) Dynamics CRM
2 2 (1.61%) Oracle EBS
3 1 (0.81%) Dynamics AX
3 1 (0.81%) Dynamics NAV
3 1 (0.81%) Remedy ITSM
3 1 (0.81%) Sonata
Cloud Services
1 1 (0.81%) Amazon AWS
1 1 (0.81%) Cloud Computing
1 1 (0.81%) Microsoft Azure
1 1 (0.81%) SaaS
Communications & Networking
1 7 (5.65%) Wireless
2 6 (4.84%) VoIP
3 5 (4.03%) CTI
3 5 (4.03%) DNS
3 5 (4.03%) Firewall
4 4 (3.23%) WAN
5 3 (2.42%) MPLS
5 3 (2.42%) Wi-Fi
6 2 (1.61%) Ethernet
6 2 (1.61%) Frame Relay
6 2 (1.61%) LAN
6 2 (1.61%) Network Security
6 2 (1.61%) SMS
6 2 (1.61%) VPN
7 1 (0.81%) Unified Communications
Database & Business Intelligence
1 4 (3.23%) SQL Server
2 3 (2.42%) BusinessObjects
2 3 (2.42%) BusinessObjects Web Intelligence
3 2 (1.61%) NoSQL
4 1 (0.81%) Big Data
4 1 (0.81%) Data Warehouse
Development Applications
1 4 (3.23%) JIRA
2 3 (2.42%) Selenium
General
1 60 (48.39%) Finance
2 23 (18.55%) Banking
3 13 (10.48%) Retail
4 10 (8.06%) Legal
5 9 (7.26%) Games
6 8 (6.45%) Telecoms
7 6 (4.84%) Investment Banking
8 4 (3.23%) Financial Institution
9 3 (2.42%) Advertising
10 2 (1.61%) Back Office
10 2 (1.61%) Manufacturing
11 1 (0.81%) Law
11 1 (0.81%) Marketing
11 1 (0.81%) Retail Banking
Libraries, Frameworks & Software Standards
1 3 (2.42%) .NET
2 2 (1.61%) Flash
Miscellaneous
1 13 (10.48%) Analytical Skills
2 12 (9.68%) Data Centre
3 9 (7.26%) Management Information System
4 5 (4.03%) IVR
5 4 (3.23%) PMI
6 3 (2.42%) Virtual Team
7 2 (1.61%) User Experience
8 1 (0.81%) Cyberthreat
8 1 (0.81%) Derivative
8 1 (0.81%) Fintech
8 1 (0.81%) FMCG
8 1 (0.81%) Hedge funds
8 1 (0.81%) Hybrid Cloud
8 1 (0.81%) Security Operations Centre
Operating Systems
1 3 (2.42%) Windows
2 2 (1.61%) Linux
2 2 (1.61%) Unix
Processes & Methodologies
1 59 (47.58%) ITIL
2 40 (32.26%) Service Delivery
3 31 (25.00%) Service Management
4 23 (18.55%) Project Management
5 22 (17.74%) Stakeholder Management
6 21 (16.94%) PRINCE2
7 16 (12.90%) Agile Software Development
7 16 (12.90%) Cybersecurity
8 15 (12.10%) Change Management
9 14 (11.29%) Continuous Improvement
10 12 (9.68%) ITSM
11 11 (8.87%) Analytics
11 11 (8.87%) Incident Management
11 11 (8.87%) ITIL V3
11 11 (8.87%) People Management
11 11 (8.87%) Process Improvement
12 10 (8.06%) Data Privacy
12 10 (8.06%) Identity Access Management
12 10 (8.06%) Line Management
12 10 (8.06%) Risk Analytics
Programming Languages
1 6 (4.84%) SQL
2 1 (0.81%) C
2 1 (0.81%) Java
2 1 (0.81%) PL/SQL
Qualifications
1 27 (21.77%) Degree
2 23 (18.55%) ITIL Certification
3 15 (12.10%) CISSP
4 10 (8.06%) IISP
5 9 (7.26%) CISA
6 5 (4.03%) CISM
6 5 (4.03%) SANS
7 4 (3.23%) CRISC
7 4 (3.23%) GIAC
7 4 (3.23%) PMI Certification
7 4 (3.23%) PRINCE2 Certification
8 2 (1.61%) ISEB
8 2 (1.61%) PMP
8 2 (1.61%) PRINCE2 Practitioner
9 1 (0.81%) CCNP
9 1 (0.81%) Cisco Certification
9 1 (0.81%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 24 (19.35%) SLA
2 16 (12.90%) ISO/IEC 27001
3 5 (4.03%) QA
4 4 (3.23%) Dodd-Frank
4 4 (3.23%) EMIR
4 4 (3.23%) MiFID
4 4 (3.23%) PCI DSS
5 3 (2.42%) FATCA
6 2 (1.61%) GDPR
7 1 (0.81%) COBIT
7 1 (0.81%) PMO
System Software
1 2 (1.61%) Active Directory
Systems Management
1 1 (0.81%) Cisco UCCE
1 1 (0.81%) FortiGate
Vendors
1 10 (8.06%) Microsoft
2 6 (4.84%) ServiceNow
3 4 (3.23%) Oracle
4 3 (2.42%) Cognizant
4 3 (2.42%) Computacenter
5 2 (1.61%) Avaya
5 2 (1.61%) Cadence
5 2 (1.61%) Remedy
6 1 (0.81%) Aruba
6 1 (0.81%) CheckPoint
6 1 (0.81%) Cisco
6 1 (0.81%) FNZ
6 1 (0.81%) IBM
6 1 (0.81%) iManage
6 1 (0.81%) MobileIron
6 1 (0.81%) Nortel
6 1 (0.81%) Salesforce.com
London
Stanford Associates
Salary: From £50,000 to £60,000 per annum + excellent bonus and extensive bene
Posted: 4 days ago
City, London
ANSON MCCADE
Salary: £85,000 - £110,000
Posted: 6 days ago
London
Cognizant
Salary: Unspecified
Posted: 24 days ago
Watford
Bluetown Online LTD
Salary: £35000 - £40000 per annum
Posted: 25 days ago