Period
to 21 November 2017

The median annual salary for a Senior Service Manager was £70,000 in advertised job vacancies during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Service Manager
UK
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 1111 1097 1101
Rank change year-on-year -14 +4 +10
Permanent jobs requiring a Senior Service Manager 95 146 200
As % of all permanent IT jobs advertised in the UK 0.053% 0.077% 0.092%
As % of the Job Titles category 0.055% 0.080% 0.095%
Number of salaries quoted 80 83 138
UK median annual salary £70,000 £65,000 £65,000
Median salary % change year-on-year +7.69% - +4.00%
10th Percentile £51,250 £42,750 £50,875
90th Percentile £100,400 £97,000 £85,000
UK excluding London median annual salary £65,000 £59,250 £60,000
% change year-on-year +9.70% -1.25% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 173309 182267 209632
% of permanent IT jobs with a recognized job title 95.79% 96.49% 96.46%
Number of salaries quoted 139088 152628 174119
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Senior Service Manager
Job Vacancy Trend

Job postings that featured Senior Service Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Senior Service Manager in the UK

Senior Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Service Manager.

Salary trend for Senior Service Manager in the UK

Senior Service Manager
Salary Histogram

The salary distribution of IT jobs citing Senior Service Manager over the 6 months to 21 November 2017.

Salary histogram for Senior Service Manager in the UK

Senior Service Manager
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Service Manager within the UK over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 89 £70,000 +7.69% 9
London +23 64 £72,500 -4.92% 5
UK excluding London -25 29 £65,000 +9.70% 5
South East +44 12 £75,000 +17.65% 1
Midlands +19 7 £52,500 -35.98% 3
West Midlands 0 5 £52,500 +23.53% 2
North of England +1 4 £61,750 +32.80%
Scotland -26 4 £70,500 +28.18% 1
Yorkshire +22 3 £53,500 -
East Midlands +38 2 £57,500 -29.88% 1
East of England -4 2 £70,000 +33.33%
North West -5 1 £70,000 +36.59%

Senior Service Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 November 2017, Senior Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior Service Manager in the job title.

1 46 (48.42%) Finance
2 34 (35.79%) ITIL
3 29 (30.53%) PRINCE2
4 23 (24.21%) Stakeholder Management
4 23 (24.21%) Project Management
4 23 (24.21%) Marketing
5 21 (22.11%) Service Delivery
6 20 (21.05%) Banking
7 17 (17.89%) Agile Software Development
8 16 (16.84%) Migration
8 16 (16.84%) B2B
9 15 (15.79%) Service Management
10 14 (14.74%) Continuous Improvement
11 13 (13.68%) Retail Banking
12 12 (12.63%) Business Transformation
12 12 (12.63%) PRINCE2 Certification
12 12 (12.63%) ITIL Certification
13 11 (11.58%) Analytical Skills
13 11 (11.58%) Presales
13 11 (11.58%) Degree
13 11 (11.58%) Time Management
14 9 (9.47%) Change Management
14 9 (9.47%) Mentoring
14 9 (9.47%) Contingency Planning
15 8 (8.42%) Retail
15 8 (8.42%) ITSM
16 7 (7.37%) Scrum
16 7 (7.37%) Business Development
17 6 (6.32%) DevOps
17 6 (6.32%) Re-Platforming

Senior Service Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.11%) Apache Spark
2 1 (1.05%) Adobe Experience Manager
2 1 (1.05%) SAS
Applications
1 2 (2.11%) Microsoft Office
2 1 (1.05%) Microsoft Excel
2 1 (1.05%) Microsoft Project
2 1 (1.05%) SPSS
Business Applications
1 3 (3.16%) Remedy ITSM
Cloud Services
1 6 (6.32%) Office 365
2 2 (2.11%) Adobe Analytics
2 2 (2.11%) Microsoft Azure
3 1 (1.05%) Amazon AWS
3 1 (1.05%) Cloud Computing
3 1 (1.05%) Google Cloud Platform
Database & Business Intelligence
1 4 (4.21%) Big Data
2 3 (3.16%) Data Warehouse
3 2 (2.11%) Apache Hive
3 2 (2.11%) Cloudera CDH
3 2 (2.11%) Hadoop
3 2 (2.11%) Impala
3 2 (2.11%) Pentaho
3 2 (2.11%) PowerCenter
4 1 (1.05%) Data Mining
Development Applications
1 2 (2.11%) Talend Open Studio
General
1 46 (48.42%) Finance
2 23 (24.21%) Marketing
3 20 (21.05%) Banking
4 13 (13.68%) Retail Banking
5 8 (8.42%) Retail
6 6 (6.32%) Legal
7 3 (3.16%) Telecoms
8 2 (2.11%) Games
8 2 (2.11%) Spanish Language
9 1 (1.05%) Electronics
9 1 (1.05%) Front Office
9 1 (1.05%) Local Government
9 1 (1.05%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.05%) AngularJS
1 1 (1.05%) EDI
1 1 (1.05%) React
1 1 (1.05%) RESTful
1 1 (1.05%) X-Windows
Miscellaneous
1 11 (11.58%) Analytical Skills
2 6 (6.32%) Data Centre
3 4 (4.21%) Digital Media
3 4 (4.21%) Management Information System
4 3 (3.16%) Derivative
5 2 (2.11%) Virtual Team
6 1 (1.05%) Driving Licence
6 1 (1.05%) Fat Client
6 1 (1.05%) Mobile Computing
6 1 (1.05%) PMI
6 1 (1.05%) Thin Client
6 1 (1.05%) User Experience
Operating Systems
1 2 (2.11%) Windows
1 2 (2.11%) Windows 10
2 1 (1.05%) Mac OS X
2 1 (1.05%) Windows 7
2 1 (1.05%) Windows Server
2 1 (1.05%) Windows Server 2008
2 1 (1.05%) Windows Server 2012
Processes & Methodologies
1 34 (35.79%) ITIL
2 29 (30.53%) PRINCE2
3 23 (24.21%) Project Management
3 23 (24.21%) Stakeholder Management
4 21 (22.11%) Service Delivery
5 17 (17.89%) Agile Software Development
6 16 (16.84%) B2B
6 16 (16.84%) Migration
7 15 (15.79%) Service Management
8 14 (14.74%) Continuous Improvement
9 12 (12.63%) Business Transformation
10 11 (11.58%) Presales
10 11 (11.58%) Time Management
11 9 (9.47%) Change Management
11 9 (9.47%) Contingency Planning
11 9 (9.47%) Mentoring
12 8 (8.42%) ITSM
13 7 (7.37%) Business Development
13 7 (7.37%) Scrum
14 6 (6.32%) DevOps
Programming Languages
1 3 (3.16%) C
2 1 (1.05%) Java
2 1 (1.05%) SQL
Qualifications
1 12 (12.63%) ITIL Certification
1 12 (12.63%) PRINCE2 Certification
2 11 (11.58%) Degree
3 3 (3.16%) PRINCE2 Practitioner
4 2 (2.11%) CISA
4 2 (2.11%) CISM
4 2 (2.11%) CISSP
4 2 (2.11%) MBA
5 1 (1.05%) ACCA
5 1 (1.05%) BPSS Clearance
5 1 (1.05%) CRISC
5 1 (1.05%) GIAC
5 1 (1.05%) HND
5 1 (1.05%) Master's Degree
5 1 (1.05%) PMI Certification
5 1 (1.05%) PMP
5 1 (1.05%) SANS
Quality Assurance & Compliance
1 6 (6.32%) SLA
2 5 (5.26%) ISO/IEC 27001
3 1 (1.05%) COBIT
3 1 (1.05%) Data Quality
3 1 (1.05%) ISO 9001
3 1 (1.05%) ISO/IEC 20000
3 1 (1.05%) PCI DSS
3 1 (1.05%) PMO
3 1 (1.05%) QA
3 1 (1.05%) TickIT
System Software
1 1 (1.05%) Active Directory
1 1 (1.05%) Microsoft App-V
1 1 (1.05%) Terminal Server
1 1 (1.05%) Virtual Desktop
1 1 (1.05%) VMware Infrastructure
Systems Management
1 2 (2.11%) Oozie
1 2 (2.11%) SCCM
2 1 (1.05%) Jamf Pro
2 1 (1.05%) vCenter Server
Vendors
1 4 (4.21%) ServiceNow
2 3 (3.16%) BMC
2 3 (3.16%) HP
2 3 (3.16%) Remedy
2 3 (3.16%) VMware
3 2 (2.11%) Ab Initio
3 2 (2.11%) Adobe
3 2 (2.11%) Cisco
3 2 (2.11%) Dell
3 2 (2.11%) EMC
3 2 (2.11%) F5
3 2 (2.11%) Microsoft
3 2 (2.11%) MicroStrategy
3 2 (2.11%) NetApp
3 2 (2.11%) Splunk
3 2 (2.11%) Talend
4 1 (1.05%) AppSense
4 1 (1.05%) Google
4 1 (1.05%) Omniture